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Leejo Joseph JohnAbu Dhabi,United Arab [email protected]
CAREER OBJECTIVE:
To pursue a demanding HR / Office Administration / Procurement Role within a reputed firm with the approach to take up responsibilities to accomplish organizational goals wherein the skills and potentials are being utilized to the maximum; alongside focusing on the scope of enhancing the personal skills & gaining maximum knowledge during my tenure to contribute to the growth of the firm.
EMPLOYMENT HISTORY:
13th Sep 2014 - 30th Nov 2015Al Shabbir Technical Trading L. L. C., Abu Dhabi
Company Profile:Established in 1997, Al Shabbir Technical Trading L. L. C. was a leading supplier to the Oil
and Gas Industry. The Company was one among the prominent distributors of Loctite and McMaster-Carr. The company used to source Machinery, Spare Parts, Sanitary, Electrical, Electronic, Furnishings, Construction Materials from the local market as well as globally and deliver it to the clients. Some of the clients include ADNOC Distribution, ADCO, ADMA-OPCO, ZADCO, NDC, ESNAAD, IRSHAD, GASCO, ADGAS, TAKREER, FERTIL, BOROUGE, BUNDUQ, ADOCL, EMIRATES PALACE, PARK HYATT, FAIRMONT, ETISALAT, E-MARINE, TAWEELAH ASIA POWER COMPANY.
Associate - Procurement
Reporting to the Procurement Manager & G. M., my responsibilities were:
1. Handling Purchase Requisitions (Taking product prices through Telephone, E-mail and Fax), meeting buyers if necessary, quoting selling prices and delivering the materials once the Company gets the Purchase Order after following it up with the Principals.
2. Preparing Local Purchase Orders, Delivery Notes, Debit Invoices, Cash Memos, Receipt Vouchers and running errands.
Prioritize tasks and establish schedules to maintain uniform workload among Purchasing Department employees.
Make effective independent decisions and coordinate all day-to-day office functions. Supervise and evaluate multiple subordinates. Solicit bids, secure written and telephone quotations from vendors, analyze bids, perform
value and cost analysis and select products and vendors consistent with existing policies and procedures and assist other staff members in doing the same.
Monitor order and contracts for compliance and performance, recommend cancellation of orders and contracts for non-compliance and non-performance.
Manage the performance of Purchasing clerical functions, including routine correspondence, vendor list preparation, vendor applications and updates, bid and specification preparation, compilation of surplus equipment lists and contract and records files maintenance.
Utilize personal computer and spreadsheet software to perform efficient and accurate bid tabulations.
Communicate clearly, concisely and courteously, orally and in writing, and maintain effective business relationships with other employees, clients, vendors and the public.
Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality.
Leejo Joseph JohnAbu Dhabi,United Arab [email protected]
Liaising between clients, suppliers, manufacturers, relevant internal departments and customers.
Identifying potential suppliers, keeping contact with existing suppliers, and building and maintaining good relationships with them.
Processing payments and invoices. Keeping contract files and using them as a reference for the future. Draft bid specifications and requests bid proposals from vendors.
Key Achievement: Successful in sourcing a lot of materials from the global and local market that resulted in
increased revenues.
3rd Sep 2011 - 8th Mar 2013Sutherland Global Services, Cochin, Kerala (Client - McAfee now part of Intel Security)
Company Profile:Established in 1986, Sutherland Global Services is a global provider of business process and
technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, United Arab Emirates, United Kingdom, and the United States.
Associate - Consultant
Had an opportunity to interact with McAfee customers from around the world, create rapport & resolve issues in the best possible way.Reporting to the Team Leader, my responsibilities were:
1. 1 Year experience as technical support (Tier 1) for McAfee. To attend to chats from N. A. Region, take Remote Access of devices if required and resolve the Antivirus issues. To escalate cases to Tier 2 if necessary.
2. 6 Months experience as technical support (Tier 2) for McAfee. To make calls globally, take Remote Access of devices and resolve the Antivirus issues. To escalate cases to higher level if necessary.
Answer inbound chats and calls to provide outstanding technical support. Multi-task and interact with several applications and customers simultaneously. Touch all aspects of technical support from troubleshooting to escalation of complex issues. Communicate suggestions for program enhancement to the Program Manager or Supervisor. Act with the highest degree of professionalism to ensure an exceptional customer experience.
Key Achievement: Awarded Top Performer of the Quarter twice by McAfee.
PROJECTS:1. M. B. A. 2nd Year Human Resource Management Project of 1 month duration on Job
Satisfaction among Teachers of Gayathri Central School, Kayamkulam, Alappuzha Dist., Kerala.
Leejo Joseph JohnAbu Dhabi,United Arab [email protected]
2. B. B. A. 3rd Year Organizational Project of 1 month duration on Distribution Transformer Failure Rate under Kerala State Electricity Board, Electrical Subdivision, Kayamkulam, Alappuzha Dist., Kerala.
3. B. B. A. 2nd Year Social Project of 1 month duration on the actual problems of girl children at Deepthi Balika Bhavan, Pallipad, Alappuzha Dist., Kerala.
3 Months’ experience as a voluntary social worker for St. Gregorios Dayabhavan, Kunigal, Karnataka.
EDUCATIONAL HISTORY:
M. B. A. (H. R. M.) from M. S. University, Tirunelveli, Tamil Nadu with First Class. (67.87%), 2014
B. B. A. from M. G. University, Kottayam, Kerala with First Class. (62%), 2011 Class 12th from Board of Higher Secondary Examination, Government of Kerala with First
Class. (66%), 2004 Class 10th from General Education Department, Government of Kerala with First Class.
(69%), 2002
PROFESSIONAL SKILLS:
Willingness to learn with positive attitude towards work. Good with people management skills. Leadership and co-ordination quality. Proactive with interpersonal skills. MS Excel, MS Outlook, MS PowerPoint, MS Word & Oracle. Have a good typing speed. Enthusiastic in work and readily adaptable to change.
CERTIFICATION:
Pursuing a certification course in Administration and Secretarial Training.
Other Personal Details:
Father’s Name: Joseph JohnMarital Status: SingleNationality: IndianDate of Birth: 13th January 1986Place of Birth: DubaiPassport No: K5999785Visa Status: Employment Visa (Transferable) Languages: English, Hindi and MalayalamPreferred location: Anywhere in G. C. C. countries except K. S. A.Current Address: Room No. 404, 4th Floor, Nasser Salem Saqer Al Mansouri Building, Behind
Al Mariya Cinema, Hamdan Street, Abu Dhabi, U. A. E.Permanent Address: Peroorkizhakkathil, South Mankuzhy, Pullikanakku P.O., Kayamkulam –
690537, Alappuzha Dist., Kerala, India.
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