Lecture_challenges Facing Modern Management_95484

7/31/2019 Lecture_challenges Facing Modern Management_95484

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Challenges Facing Modern

Management


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1. Globalization

Globalization is a process of interactionand integration among the people,

companies and government of differentnations, process driven by internationaltrade and investment and aided by

information technology.


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As a Challenge

Global Market

Quality Products & Services

CompetitivenessTotal Quality Management

Diversity & Ethics


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How To Face

Structural Reforms

Strong Institutions & Effective Government

Specialized & Skilled Work Force

Research & Development

Small & Medium Enterprise Industry

Promotion

Trade Policies

Promotion Of Core Industry (Agriculture)


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2. Diversity

The ways in which people meaningfully

differ in the work place including not onlyrace and ethnicity, age and gender butpersonality, preferred working style,individual needs and goods.


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As a Challenge

Inequity

Grievance

Different Culture

Corporate Culture


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How To Face

Personnel Stability

Modified Work Processes to Improve

Flexibility Restructuring to Reduce Costs

Grievance Interview

Top Management Commitment Participation of Employees

Performance Based Reward


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3. Information Technology

Information Technology in ageneral term describes any technology

that helps to produce, manipulate,store, communicate, and disseminateinformation.


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As a Challenge

Disruptive Change

Demand Of New Skill From Employees

Automated Decision Total Quality Management (Process,

Speed & Accuracy)


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As a Challenge (Cont.)

Globalization

Cost (Training Cost)

Security (Data Security Act)Quality Products & Services


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As a Challenge (Cont.)

Automation

Strategic Alliances (WTO, European

Union, Pacific Rim etc)Free Trade

Cultural Invasion


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How To Face

Specialization

Technical Skills & Automated Equipments

Intense Focus On Customers Improvement In Quality

Structural Reforms

Research & Development Training & Development

Developing Awareness


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4. Total Quality Management

A management concept that focuses thecollective efforts of all mangers and

employees on satisfying customerexpectations by continually improvingoperations management, process and

products.


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As a Challenge

Competition

Demand Of Quality Products At Competitive

Price Globalization

Growth & Profitability

Customer Satisfaction


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How To Face

Intense Focus On The Customer Satisfaction

Concern For Continuous Improvement

Improvement In Quality Of Every ThingAccurate Measurement

Empowerment Of Employees

Benchmarking Team Work

Provide Feedback On Performance


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5. Ethics

Ethics are moral values and norms thatmark the differences between good and

bad actions.


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As a Challenge

Vary from Company to Company & Cultureto Culture

Discrimination & Reward Career Management

Succession

Whistle Blowing


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How To Face

Distributing Codes of Ethics in the form ofManual / Standards

Offering Seminars, Workshops & Similar

Training Programs To Improve EthicalBehaviors

Performance based Reward And Positive

Discrimination


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How To Face (Cont.)

Career Development

Emphasize Description rather thanEvaluation

Practice Empathy

Treat Your Interpretation as a WorkingHypothesis

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Lecture_challenges Facing Modern Management_95484