Lecture 3- 19th Oct

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    Strategic Marketing

    19th October 2011

    S. Rashid HussainAssistant Professor- Marketing

    [email protected]

    mailto:[email protected]:[email protected]
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    Discussion # 1Mr. Tariq was caught up in a quandary and had sleepless nights for

    weeks. Sales figures of his discount store Sachee Chakee (SC) had anose dive with the opening up of Akbari Store (AS) across the road.

    AS proved to be a crowd puller, not only it had three times space than

    SC but carried vast range and depth of merchandise in all categories,

    had better parking facilities and was apparently located on the rightside of the road. The impact was enormous. Small convenient stores

    spread all around in trading areas of adjoining blocks in Allama

    Iqbal Town felt the impact. Kausar Bakery, a traditional general store

    locateed next door for over twenty years, and Utility Store

    Corporations super market chain outlet near by, had to wind up theirbusiness. Sales of SC still were above the break even point but he did

    not know where it was going to stop.

    If you were to handle Mr. Tariqs dilemma how would you proceed?

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    Discussion # 2A national company dealing in food with a standing of

    over fifty years is considering launching mineral water.

    It has score of food technologists, own facilities which

    can easily accommodate the extension of facilities.

    Money is no problem but the marketing director is apragmatic player and would like to depend on expert

    advice rather than gut feeling of the enthusiastic

    youngsters in his team. They face a multinational which

    has dominance in the market with their brandNestle.

    What do you think is the right way of deciding about

    this opportunity?

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    COMPETITORS

    ANALYSIS

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    5 Things About Competitors

    . WHO are our Competitors?

    . WHAT are their Strategies?

    . WHAT are their Objectives?

    . WHAT are their Strengths &

    Weaknesses?

    . WHAT are their Reaction Patterns?

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    Competitor Analysis

    Assumptions

    What assumptions do our competitors holdabout the future of industry and themselves?

    Current Strategy

    Does our current strategy support changes inthe competitive environment?

    Future Objectives

    How do our goals compare to our competitors

    goals?

    Capabilities

    How do our capabilities compare to our

    competitors?

    Response

    What will our competitors doin the future?

    Where do we have acompetitive advantage?

    How will this change our

    relationship with ourcompetition?

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    Competitor Analysis

    Compaq

    Apple

    Sony

    Dell

    gobi

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    What is Competitive Intelligence?

    A systematic and ethical program for

    gathering information about competitors

    and general business trends to further your

    own companys goals

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    Why CI?Playing the Game Better

    Focus on existingcompetitors/strategic

    position

    Leverage value chainstrengths

    Incrementally improve

    existingstrategies/tactics

    Play the Game Differently

    New market opportunity

    New customers

    Develop/leverage new

    value chain strengths

    New strategies/tactics

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    Competitor Intelligence Pyramid

    s

    z

    aSources of Data

    Analysis of Data

    Recommendations

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    Recommendations

    Analysis of Data

    Sources of Data

    Competitor Intelligence Pyramid

    Industry experts/analystsIndustry publications

    Trade shows/conferences

    Advertisements/PR

    University research centers

    Financial

    Court documents/patents

    Suppliers/customers

    Newspapers/business wire

    Help wanted ads

    Reverse engineering labs

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    Recommendations

    Analysis of Data

    Sources of Data

    Competitor Intelligence Pyramid

    Value chain analysisRatio analysis

    Benchmarking

    Cost analysisTrend analysis

    Personality profiling

    Wargaming/scenarioplanning

    Competitive behavioranalysis

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    Recommendations

    Analysis of Data

    Sources of Data

    Competitor Intelligence Pyramid

    Track Existing RivalsAnticipate New Rivals

    Inform Strategy:

    Identify own/competitors

    strengths/weaknesses

    Early warning system

    Plan of attack/retaliation

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    CI Paradox

    Many Global 1000 companies dont have

    full-scale CI units

    Most Global 1000 executives believe thatsuccess depends on:

    Looking ahead

    First-mover advantageStrategic flexibility and maneuvering

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    Future Objectives

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    What is the attitude towardrisk?

    Competitor Analysis

    What drives the competitor?

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    Competitor Analysis

    What is the competitor doing?

    What can the competitor do?

    Future Objectives

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    What is the attitude toward

    risk?

    Current Strategy

    How are they currently

    competing?Does this strategy support

    changes in the competitive

    structure?

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    Competitor Analysis

    What does the competitor believe about itself

    and the industry?

    Future Objectives

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    What is the attitude toward

    risk?

    Current Strategy

    How are we currently

    competing?Does this strategy support

    changes in the competition

    structure?

    Do we assume the future

    will be volatile?

    Are we assuming stable

    competitive conditions?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    Assumptions

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    Competitor Analysis

    What are the competitors

    capabilities?

    Future Objectives

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    What is the attitude toward

    risk?

    Current Strategy

    How are we currently

    competing?Does this strategy support

    changes in the competition

    structure?

    Do we assume the future

    will be volatile?

    Are we operating under a

    status quo?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    Assumptions

    What are my competitors

    strengths and weaknesses?

    How do our capabilities

    compare to our

    competitors?

    Capabilities

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    Future Objectives

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    What is the attitude toward

    risk?

    Current Strategy

    How are we currently

    competing?Does this strategy support

    changes in the competition

    structure?

    Dynamic Head-to-Head Rivalry

    Do we assume the future

    will be volatile?

    Are we operating under a

    status quo?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    Assumptions

    Response

    What will our competitors

    do in the future?

    Where do we have a

    competitive advantage?

    How will this change ourrelationship with our

    competition?

    Capabilities

    What are my competitors

    strengths and weaknesses?

    How do our capabilities

    compare to our

    competitors?