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8/8/2019 Lec 9 Interview
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Interview Skills
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Interview Skills
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Interview Skills
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Agenda
Introduction. What type will the interview be ?
What to prepare ?
What should you wear ? Answering difficult interview questions.
Worst Case Scenarios.
Follow-Up.
Agenda
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How to Get your Target Job!!!
Relevant SkillsRelevant Skills Organized JobOrganized JobSearchSearch
Prepare for thePrepare for theInterviewInterview
AttitudeAttitude
Target JobTarget Job
Introduction
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Got The Job
Your resume has
put you at the first
stage
It is your chanceto do yourself a
favor
Introduction
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What is an Interview
Two way process. Argumentative issue.
Gather and clarify information.
The most important stage of job search.
Introduction
What can the process create?Simply,A decision to be hired or not !
Hiring decisions are made on emotion and justified with logic
You like things first and then justifie it.
Get the employer to like u
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The Art Of Interviewing
Can you sell / Market yourself?
Can you impress?
It is not just answering questions.
Introduction
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Market / Sell Yourself
Suppose you are a product
Know your product
Know your customers needs
Demonstrate how you can satisfy him
Introduction
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Sections of Interviews
Preparation
Preparation
The Big Day
Big Day
Follow-up
Follow Up
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Be Prepared for the Journey
Once you have the Interview secured
Dont walk-in without keys
PREPARATION IS THE KEY!
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Ask your Self
Which Schedule?
What is your goal?
Which environment?
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Know the Type
1. Telephone screening.
2. Screening.
3. Second or third interview
4.
Headhunting.
5. One to one interview.
6. Group interviews.
7. Panel Interviews.
8. Free Form / Un-structured.9. Psychometrics.
10. Presentations.
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Panel Interview
Two or three interviewers ask set of questionsfor every candidate.
The atmosphere can be formal.
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Free Form
A loosely- framed, few topics
Could be away from normal working hours.
Unstructured, informal and can be perceived as
a chat.
It can be difficult to sell yourself without beingprompted by relevant questions.
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Psychometric
You will be asked a series of questions to: Discover self-observation.
Reactions ?
Psychometric tests are becoming popular.
Mainly supporting role.
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Answers to prepare
Why can you do the job? Situational questioning.
Behavioral questioning.
Situational Questioning:You might be asked how you would cope in a
situation.
Behavioral Questioning:You may be asked about your behavior or reactionto a certain situation..
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Answers to prepare
Preparation Big Day Follow Up
Whats your biggest weakness?
Why you change jobs so frequently?
What is your biggest mistake in career?
How would your supervisor / friends
describe you?
Tell me a story? Tell me a joke?
What can you offer that others dont?
What is your major accomplishments
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Expectations
General information about the position.
Articulate your qualifications and interests.
Understand the nature of the organization
Articulate(clear or fluent in speech)
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The Matching Process / SelfAssessment
Technical skills that match this job.
Will your personality match your job?
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R U the right one ?
Prepare your matching sheet
Excellent interpersonal skills
How will your team work and leadership
spirit help you match with the job?
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Team Work
Are you more comfortable working as a partof a team or individually ? Be honest If you are a person who would rather work alone,
please say it.
What is the job necessitates?
If you have not stated this, you may have the shock of being
one of the team and you may hate your job.
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Analyze your strengths / weakness
Strengths: Think about how you have used your strongest skills.
Keep all your achievements at your fingertips
State the skill & example it.
State the skill & show how you use it.
Dont just say it, show it.
Weaknesses: Be ready to explain any inconsistencies or breaks in your
career.
Think creatively and remember transferable skills.
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Dress For Success
Professional business wear is a must in most ofthe organizations
It is a part of the first impression taken aboutthe candidate
There is no perfect dressing but try to selectwhat suits you
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What you should know about an organization
Potential advancements. Atmosphere.
Benefits.
Bonuses.
Dress code.
Ethics and integrity. Owners.
Flexible / rigid structure.
Org. goals.
Growth potential.
Training. Turnover.
Company type
Main customers.
Company history. Location.
Management philosophy.
Management structure.
Office politics.
Previous problems faced.
Product / services.
Profit / sales volume.
Reputation.
Research.
Relocation potential.
Size.
Stability.
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Big Day Objectives
1. Going to the interview.
2. Interview Principles , skills & tips
3. First Impression
4. Verbal communication
5. The interview questions
6. Gesture and body language
7. Worst Case Scenarios
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Going to the interview
Your route: PLACE Know how to get there.
How long it will take.
Always allow for extra time.
Arrival: TIME
Five minutes early is about right.
Always be polite and friendly to everybody
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Interview principles;
1. Opportunity for two people to meet.2. Its two way street (Not begging, youre equal).
3. The employer is on your side (He wants to hire you).
4. Objection is not a rejection.
5. Let the employer talk and you listen.
6. Increase your chance for second interview .7. Hiring decision is based on emotions.
8. Focus on your accomplishments examples.
9. Be yourself and be the best in it.
10. Use examples to back up statements .
11. Be prepared to elaborate the CV details.12. Project confidence all over.
13. Send thank you note.
14. Relax and enjoy.
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Key interviewing skills
Active listening.
Preparation.
Building Rapport/Relationship. (Trust, respect & use his name or the companys)
Be yourself yet the best.
Control the content not the interview.
Get info about the job. Learn to talk about yourself.
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Overcoming objections
Objection is not a rejection Its request for more info. Employer needs reassurance about experience and learning.
Its opportunity.
Predict the objection youll faceIts raises doubts about your abilityYou dont have enough experience
Dont argue with employersHe: you dont have enough experience in this field
You: I realize there may be others with more experience, but I really feel thequality of my experience is the key. Because of the variety of things Ivedone, and my level of responsibility earned. I see my five years areequivalent to most people with the 10. There is no question in my mind thatI can do an outstanding job for you.
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Master story telling art
Describe yourself Let me tell you Im hard working,energetic,a
true leader and a person who can jugglemultiple tasks
Employer should remember you forweeks.
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Contd
Key points for telling stories1- Provide all key information's
2- Describe the situation as you came into
3- Describe your analysis & recommendations
4- Describe what you implemented & results
obtained
5- Provide interesting details
6- Make the story interesting
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First Impression Elements
55%38%
7%
AppearanceSpeech
Words
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Verbal / Non Verbal Communication
Eye contact is an important component of the
interview.
Always feel relaxed not confused or somewhat
stressed.
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Talking Vs. Listening time
20
0
lkin
Listenin
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During The Interview
Be confident about your qualifications.
Be honest about your decision criteria of the
job.
Emphasize the positive sides of your
personality.
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Project Enthusiasm
Demonstrate it throughout the interview
Perform an enthusiasm check(Straight up in the chair, introduce more hand gestures, tones, add feelings to your talk)
Your potential is your future worth to the organization
Show it through accomplishments
Selling potential can overcome your lack of experience
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Talking tips (Do)
Wait for him to finish speaking.Take time, and collect your thoughts.
Answer the question.
Speak simple and professional.
You will appear Calm, Confident & Polite.
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Talking tips (Donts)
XAnswer before being asked.
X Quickly fill the silence.
XAsk irrelevant questions to the job.
X Use the umms, ahhs and slang.
X Use your own jargons profanity.
X Interrupt
Being smart is never expressed by words.
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Tell me about yourself ?
The simplestY
et can be the hardest. Be yourself.
Prepare Experience
Skills
Education
Ambition
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Tell me about yourself? Experience
Experience
Choose relevant experience.
How you are profiled.
Highlighting relevant work achievements.
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Tell me about yourself? SkillsSkills
List the relevant skills.
Employers look for skills like
attention to detail.
strong communication.
dealing with deadlines.
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Tell me about yourself? Education
Education:
Vital for the less-experienced.
Is it relevant?
Did you take relevant courses?
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Tell me about yourself? Ambition
Ambitions:
What are you looking for
What are you seeking to fulfill.
Other Qualities
Travel experience, associations and
activities.
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Ten things Employers looks for
1. What results youllachieve?
2. How soon youll bproductive?
3. How much supervisionwill you need?
4. Do you generate more
value than cost?
5. Can you become highperformer?
1. Will you fit into theculture?
2. Will you b fun to workwith?
3. Are you responsible?
4. Can you manage yourown development?
5. Will you stay?
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Why did you leave your job ?
Stay Positive
Show desire forgrowth opportunities.
Employers are looking for employees withgood attitudes even when working in bad
situations.
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Why did you leave?
It is no longer the same as before. Nothing to apologize for or act defeated.
Express yourself simply as follows :
Because of the economy, the company decided to eliminate 2departments including mine.
Privatization necessitates rightsizing.
Reasons should be described in such way that interviewerbelieves he would have left under those circumstances also.
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Why did you leave your job ? Quit ?
Be honest and stay positive.
Simply the job was not challenging enough.
You are seeking higher levels of responsibility
and ready to make the next step on your
career ladder.
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What is your biggest weakness ?
Simply, tell him
Why he shouldnt hire you.
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Examples
"Once in a while, I focus too much on thedetails of a project. So now, when I'm
working on a project, I always make sure
at the end of the day to sit back and take a
few minutes to think about the general
scope of my work. It forces me to keep
priorities straight and helps me keep the
right mindset."
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Examples
I tend to be a perfectionist.
I sometimes work too hard, leading tounnecessary stress.
Work life balance.
Used to do things all by myself, now I learneddelegation.
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What is yourgreatest strength
This is a great question to SCAN your skills.
Talk about your skills confidentially.
Such as being able to plan and organize
information.
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Body Language
Personal image is more than just clothes.
Smile, make eye contact with all interviewers.
Sit back in the chair to be comfortable and
confident but don't lounge. Keep still ( scratching, and arms in a knot
indicate nervousness and defensiveness).
Breathing out helps you to remain calm (but
breathing in makes your voice go higher!)
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Gestures
Leaning forward adds emphasis to a point.
Leaning backward, to put distance
between yourself and the interviewer.
Touching your face means that you are
stucked, lying or dont know.
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Nervous Candidate
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InterviewerBody Talks
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Worst case Scenarios
Late for the interview ? Dont know how to answer a question ?
For got to bring copies of my resumes ?
Called the interviewer by the wrong name ?
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I am going to be late
Take a deep breath, collect your thoughtsand rehearse for the coming phone call.
He will accept incidents of the couldnt be
avoided category.
What does he want to know ?
Why are you late ?
What is the realistic estimation of your time of
arrival ? Courteous apology.
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Remember: they are looking for the right person
for the job not the best person overall.
Follow Up
If you get the job, have a great sigh of relief. If you don't get the job, then you have one final
stage to go through.
If you get to interview stage it means that you
can do the job.