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Learning Management Systems
and Lecture Capture in the
Medical Academic Environment
Larry F. Chu, MD, MS (BCHM), MS
(Epidemiology)
Chelsea A. Young, BS
Lynn K. Ngai, BS
Tony Cun, BS
Ronald G. Pearl, MD, PhD
Alex Macario, MD, MBAStanford University School of MedicinePalo Alto, California
Historically, the use of computers in medical education has beenlimited to supporting the work of traditional classroom learningthrough tasks such as word processing, displaying slides, and recordinggrades. With the advent of worldwide networks of computers (TheWorld Wide Web) and the more recent emergence of web 2.0 andstreaming media technology, medical educators today have importantnew tools that could transform modes of traditional medical education.
This review will discuss two of these technologies: learningmanagement system (LMS) and lecture capture (LC), explaining theadvantages and disadvantages associated with each in the context ofmedical resident education. Commercial products that enable LMS andLC available today will be discussed. We will subsequently present anactual application of LMS/LC for an online, blended-learning coursedesigned to enhance preparedness of interns to begin anesthesiaresidency. This case study of the Successful Transition to Anesthesia
INTERNATIONAL ANESTHESIOLOGY CLINICSVolume 48, Number 3, 27–51r 2010, Lippincott Williams & Wilkins
www.anesthesiaclinics.com | 27
REPRINTS: LARRY F. CHU, MD, MS (BCHM), MS (EPIDEMIOLOGY), ANESTHESIA INFORMATICS AND MEDIA LAB,DEPARTMENT OF ANESTHESIA, (HTTP://WWW.AIM.STANFORD.EDU), STANFORD UNIVERSITY SCHOOL OF MEDICINE, 300PASTEUR DRIVE, ROOM H3580, MC5640, STANFORD, CA, E-MAIL: [email protected]
Residency Training (START) program implemented at Stanford willillustrate the potential of Web 2.0 technology to advance graduatemedical education.
’ LMS
What is an LMS?
An LMS can be thought of as a four classroom that stays open 24hours a day and seven days a week (Fig. 1; Panel A). An LMS may bebroadly defined as a software application that automates the adminis-tration, tracking, and reporting of training events.1 The most basic formof LMS simply serves as a storage space for course materials into whichstudents must log in to obtain access. More advanced LMS productsoffer additional features, including test and quiz options, audio or video
Figure 1. Panel A, Diagram of learning management system (LMS). The learning managementsystem functions as a virtual classroom enabling interactions between students and the classroom (1),student-student peer interactions (2), student-teacher interactions (3) and teacher-teacherinteractions (4). The LMS provides core services that support the four key principles of online-learning best practices: presentation of learning objects, facilitating interactions, collaborativelearning, and providing prompt feedback. Panel B, Schematic of lecture capture (LC) system.A typical lecture capture system utilizes a personal computer with audio (and/or video) recordingcapabilities and special software to record a lecture presentation to a hard drive. The data isthen transmitted via the internet to a cloud computing application (e.g. Panopto CourseCast)where the data is transcoded to various proprietary and open platform media formats and providedto students as Podcasts, video files, audio files, and/or integrated as a learning object intoan LMS.
28 ’ Chu et al
www.anesthesiaclinics.com
materials, interactive forums, advanced search capabilities, and gradebooks. The instructor may grant access to specific aspects of the courseto students or to other instructors. Students may be divided into groups towork competitively or collaboratively. Materials or activities may bepreprogrammed and hidden until they are ready to be used. To reachits full potential, an LMS should facilitate more effective and efficientdissemination of material and receipt of feedback, thereby optimizing thelearning process.2–4 In graduate medical education specifically, LMS’s canhelp the program director to achieve the Accreditation Council forGraduate Medical Education (ACGME)’s goal of providing documenta-tion for students’ learning progress in various stated objectives.5
Advantages of LMS
Allows Students to Time Shift and Place Shift While traditionalclassroom styles of learning require students to meet in the samegeographic location at the same time of day for a specified period oftime, an LMS is a virtual classroom allowing students to access informationand participate in a structured, comprehensive curriculum while timeshifting or place shifting. Time shifting is the recording of programmingto a storage medium so that it can be viewed or listened to at a time moreconvenient to the consumer. The phrase time shifting was originallycoined in the context of television programming.6 Place shifting iswatching or listening to live, recorded, or stored media on a remote devicethrough the internet or over a data network.7 Curricula implementedthrough an LMS can use one or both of these concepts.
Thus, LMS’s have created a more convenient way of learning,overcoming the physical and temporal barriers associated with tradi-tional classroom learning. While maintaining the ability to trackstudents’ progress and facilitate interaction among faculty and residents,LMS’s grant students independence and flexibility. These characteristicsare particularly advantageous in medical residency programs becauseresidents often work odd and long hours while needing to adhere to theACGME’s 80-hour workweek cap, as well as being scattered acrossmultiple hospital environments and facilities.8 For instance, a residentwho misses a meeting of journal club could still locate the relevantjournal article online, participate in virtual discussion with his peersthrough forums and chat rooms, and receive instantaneous feedbackfrom instructors.
Logically Organizes Material for Spiral Learning An LMSprovides a virtual structure for the storage of information, such aspresentation slides, lectures, and quizzes. Depending on the nature of the
LMS and LC in Medical Academic Environment ’ 29
www.anesthesiaclinics.com
course, information may be categorized by module or topic. Thisorganization allows students to quickly and easily locate and reviewmaterial from previous modules to create a strong foundation on which tobuild new knowledge. For example, before beginning the second modulein a lesson about induction agents, students could review previous lessonsabout induction agents, re-watch previous lectures, and retake previousquizzes to test their retention of knowledge. Thus, an LMS naturally lendsitself to the development of a ‘‘spiral curriculum,’’ in which topics arerevisited in greater depth and complexity over time. ‘‘Spiral curriculums’’have been shown to be effective in medical education.9
Allows Material to be Easily Archived and Searched LMS’s allowmaterial to be easily archived for later usage. Search functions allowstudents to sort materials by date or relevance. A well-implementedLMS, like a teaching assistant who has been teaching a course for manyyears and has a flawless understanding of the subject, helps students tolocate the requested material at a moment’s notice. Again, reviewingprevious materials as needed will help the student to develop a betterunderstanding of the topics at hand.
Allows Educators to Maximize Their Efforts (Scalability) Thetraditional style of teaching, which require one to manually designcurricula, collect course materials, prepare and present lectures, andprepare and grade tests and quizzes, is very time and resource-intensiveprocess. An LMS can enhance efficiency by allowing instructors to reusecourse materials, reassign quiz questions to different tests, and easilyshare course content with colleagues.
Long-term Investment may have Significant Returns Even thoughLMS’s require initial outlay, the long-term efficacy returns from such aninvestment can be significant. LMS can avoid expenses arising fromprinting materials, reserving classrooms, or paying instructors to givelectures and hold office hours. In addition, lunchtime lectures can bereplaced with a supplementary online curriculum.10
Allows for Monitoring of Student Effort and Progress An LMSmay be used to measure the efficacy of an institution’s instruction as wellas overall student performance and satisfaction. As grading quizzes andtracking student progress is instantaneous, administrators may revisethe curriculum at any time as needed to enhance learning. Feedbackfrom the students takes on new importance. Finally, LMS’s mayprovide a viable solution to the ACGME’s requirement that residencyprograms be able to quantitatively assess and demonstrate student
30 ’ Chu et al
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learning in each of its stated six core competencies and to documentresidents’ participation in annual required substance abuse and fatiguetutorials.5
Disadvantages of LMS
Installation may Require Technical Expertise and AdditionalExpense Although vendors market LMS’s as user-friendly, LMS techno-logy may in fact be challenging for a layperson to implement and maintain.Depending on the size and nature of the course, implementation andmaintenance of an LMS may prove expensive. Institutions seekingto implement an LMS must have access to a technology departmentwith LMS experience or a person with time to dedicate to setting up thesystem, creating usernames and passwords for students, and importingmaterial. Of course, one can transfer the burden of installation andmaintenance to an outside party for a fee. Some LMS products aresimple to use and require minimal or no outside support (Table 1). Forexample, over 200 universities currently use Sakai, which has manydifferent options for support. Some choose to garner support from thecommunity through shared forums, whereas others choose to work withcommercial enterprises that provide Sakai services (http://sakaiproject.org).Longsight’s Sakai as a Service provides a fully hosted solution for Sakaiusers for a baseline cost of $12,500 per year for installation, branding,hosting, and comprehensive support. Additional costs depend on the scaleof use (www.longsight.com).
Students may Initially Require Assistance Although LMS pro-ducts aspire to simplicity, students sometimes encounter problemswhen using the technology. For example, students may experiencedifficulty locating course activities or materials, may be confused by theconcept of online forums, or may require support from administratorsto understand how to appropriately use the LMS to suit theireducational needs.11 An initial tutorial may prove effective to addressthis obstacle.
Students and Staff may Resist Implementation LMS implementa-tion is sometimes met with resistance from students and staff.Students may feel that an LMS is too cumbersome and wastes theirtime.12 Students may also be unenthusiastic about interacting withtheir peers and instructors in an online environment. Instructors mayfeel that an LMS increases their workload, at least initially. Bothstudents and instructors may be attached to traditional styles of learningand teaching and feel that an LMS depersonalizes the learningprocess.13
LMS and LC in Medical Academic Environment ’ 31
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Tab
le1
.A
Com
pari
son
ofC
omm
erci
alL
ectu
reM
anag
emen
tS
yste
mP
rodu
cts
Ava
ilab
leby
Type
Mai
nD
istr
ibu
tors
Ben
efits
Dis
adva
nta
ges
Co
mm
erci
alen
terp
rise
-wid
eL
MS
Bla
ckb
oar
d(A
NG
EL
Lea
rnin
g,
Web
CT
)D
esir
e2L
earn
eCo
lleg
e
Geo
Lea
rnin
g
Ab
ilit
yto
faci
lita
teth
ed
eliv
ery
and
trac
kin
go
fm
ult
imed
iaco
urs
eco
nte
nt
fro
mo
ne
cen
tral
ized
app
lica
tio
n
Ex
pen
sive
tolice
nse
Req
uir
esh
igh
-en
dco
mp
ute
rse
rver
and
ate
amo
fsk
ille
dIT
spec
ialist
s,le
adin
gto
on
go
ing
mai
nte
nan
ceco
sts
Inte
rfac
eis
oft
ento
oco
mp
licat
edbec
ause
the
soft
war
eis
dev
elop
edw
ith
the
inte
nt
of
reac
hin
gou
tto
ala
rge
aud
ien
ce;
too
man
yfe
atu
res
Use
rsm
ayfe
elth
atth
esy
stem
sar
eto
oin
tric
ate
and
ven
dors
are
slow
or
un
able
toim
ple
men
tsu
gges
tion
sfo
rim
pro
vem
ent
Op
enso
urc
een
ter-
pri
se-w
ide
LM
SS
akai
LR
NA
ssem
ble
du
sin
gco
mp
atib
leso
ftw
are
fro
mm
any
diffe
ren
tso
urc
es,a
llow
ing
for
colla
bora
tion
inso
ftw
are
dev
elop
men
tam
on
gu
sers
Eas
yin
tegra
tion
with
oth
erap
plic
atio
ns
Mod
ifiab
leso
that
use
rsar
en
ot
ove
rload
edw
ith
un
nec
essa
ryfe
atu
res;
can
tailo
rth
eso
ftw
are
toth
eir
ow
nn
eed
sM
ayco
stn
oth
ing
tolic
ense
,bet
ter
fore
sigh
tin
toye
arly
cost
s
Req
uir
esh
igh
-en
dco
mp
ute
rse
rver
san
da
team
of
skille
dIT
spec
ialist
s,le
adin
gto
on
go
ing
mai
nte
nan
ceco
sts
Ed
uca
tor-
cen
tric
LM
SM
anila
Mo
od
leB
oth
com
mer
cial
(ie,
Man
ila)
and
op
en-s
ou
rce
(ie,
Mo
od
le)
edu
cato
r-ce
ntr
icL
MS
solu
tio
ns
focu
so
nth
en
eed
so
fth
ein
div
idu
alin
stru
cto
rsan
dth
eir
cou
rses
,an
dn
ot
on
the
ente
rpri
seC
ust
om
izab
le,
sim
ilar
toth
eo
pen
-so
urc
een
terp
rise
-wid
eL
MS
Co
stlitt
leo
rn
oth
ing
toim
ple
men
tD
on
ot
req
uir
eh
igh
-en
dco
mp
ute
rse
rver
sC
anb
em
anag
edb
ya
sin
gle
ind
ivid
ual
wh
od
oes
no
th
ave
tob
ean
ITex
per
tC
anea
sily
imp
lem
ent
lear
nin
gco
mm
un
itie
sin
toth
eL
MS
solu
tio
n
Req
uir
esw
ork
by
inst
ruct
or
tocu
sto
miz
eso
ftw
are,
wh
ich
can
lead
toin
con
sist
ent
inte
rfac
esb
etw
een
cou
rses
dep
end
ing
up
on
the
ind
ivid
ual
teac
her
’sap
pro
ach
tocu
sto
miz
ing
the
LM
Sfo
rth
eir
cou
rse
Stu
die
sh
ave
ind
icat
edth
atfa
cult
yre
sist
ance
toim
ple
men
tati
on
mig
ht
stem
fro
ma
deg
ree
of
un
willin
gn
ess
tota
ke
the
tim
eto
lear
nh
ow
tou
seth
en
ewso
ftw
are
Dif
fere
nce
sb
etw
een
soft
war
eim
ple
men
ted
by
inst
ruct
ors
may
be
aso
urc
eo
fco
nfu
sio
no
rd
isco
nn
ect
for
stu
den
ts
LM
Sin
dic
ates
lear
nin
gm
anag
emen
tsy
stem
.
32 ’ Chu et al
www.anesthesiaclinics.com
LMS Products
Commercially available LMS’s can be divided into three categories:commercial enterprise-wide LMS, open source enterprise-wide LMS,and educator-centric LMS (Table 1).12
Commercial Enterprise-wide LMS A commercial enterprise-wideLMS is one solution for an entire university, corporation, or otherinstitution. This usually means that the system encompasses featuresthat will accommodate the needs of all and different types of users in alarge organization (Table 2). In 1995, WebCT pioneered the start ofcommercial enterprise-wide LMS software development and becameone of the dominant LMS solutions. The ability to track and facilitate thedelivery of course content was revolutionary. Since then, numerousother companies have developed competing products. However, thecomplexity of the software and the costs of maintaining such anenterprise-wide system, because of the requisite high-end nature of thecomputer servers, may not correctly meet the needs of educationproviders, who may prefer less expensive, more customized LMSalternatives (Table 2).
Open Source Enterprise-wide LMS Open source is a developmentpractice that allows open access to a product’s source materials or code.It promotes collaboration among various companies during develop-ment of a software product, which is ultimately free to the public.14 Anopen source enterprise-wide LMS is a customizable enterprise-widesolution to online learning, released under open source licenses. TheLMS can be tailored to the needs of the specific sector in which it is used,so that the entire LMS does not need to be used by all users at all times.Sakai is probably the most familiar example of an open-sourceenterprise-wide LMS. Created through collaboration between theUniversity of Michigan, Stanford, Indiana University and the Massa-chusetts Institute of Technology, the Sakai Project refers to its product as‘‘community source’’ because many of its developers are from institu-tions that actually use Sakai.15 Sakai is referred to as Coursework atStanford University. dotLRN is a similar service that was developed atMIT (dotlrn.org). These LMS’s usually cost nothing for the departmentto license, although they may require the institution to pay a yearlysubscription fee (sakaiproject.org). Although they are usually moremodifiable than commercial enterprise-wide options, these systems stillrequire sophisticated computer servers and specialist technicians.
Educator-centric LMS’s An educator-centric LMS is either acommercial or open source system that is customized by educators to
LMS and LC in Medical Academic Environment ’ 33
www.anesthesiaclinics.com
Tab
le2
.L
ectu
reM
anag
emen
tS
yste
mFu
nct
ion
ality
Mat
rix
byP
rodu
ct
Arc
hiv
eA
ud
ioV
ideo
Gra
de
Bo
ok
Qu
izze
sF
oru
ms
Sea
rch
Bo
ok
-m
ark
-in
g
Pee
rC
on
ten
tR
atin
g
Ch
at/
Mes
sa-
gin
gM
edia
Sh
arin
gE
xte
nsi
-b
ilit
ywC
ostz
LR
NX
XX
XX
XX
X}
X}
X}
XF
ree
Bla
ckb
oar
d(A
NG
EL
,W
ebC
T)*
XX
XX
XX
XX
XX
XD
eclin
edto
stat
e
Des
ire2
Lea
rn*
XX
XX
XX
XX
XD
eclin
edto
stat
e
eCo
lleg
e*X
XX
XX
XX
XX
Dec
lin
edto
stat
e
Geo
Lea
rnin
g*
XX
XX
XX
XB
$5
0,0
0-
0/y
Lea
rn.c
om
XX
XX
XX
XX
XX
XX
Dec
lin
edto
stat
e
Man
ila
XX
XX
$4
99
/y
Mo
od
leX
XX
X}
XX
XX
}X
X}
X}
XF
ree
Sak
aiX
XX
XX
XX
XX
Fre
e
Pri
ces
sho
wn
rep
rese
nt
tho
sefo
rth
em
inim
um
po
ssib
lep
ack
age,
that
is,
min
imal
nu
mb
ero
fst
ud
ents
,co
urs
es,
sto
rag
esp
ace,
and
inst
alla
tio
nco
sts.
Iffr
ee,
the
on
lyco
sts
that
will
be
incu
rred
are
har
dw
are
and
the
tim
en
eed
edto
set
up
and
con
fig
ure
the
soft
war
e.*T
he
rep
rese
nta
tive
sd
idn
ot
resp
on
dto
anin
vita
tio
nto
veri
fyth
isin
form
atio
n.
wEx
ten
sib
ilit
y:ab
ilit
yto
acco
mm
od
ate
thir
d-p
arty
plu
g-i
ns.
zC
ost
:ex
trem
ely
vari
able
—d
epen
den
to
nth
en
um
ber
of
lear
ner
s,th
en
um
ber
of
cou
rses
,le
ng
tho
fti
me
the
lear
nin
gm
anag
emen
tsy
stem
sis
use
dfo
r,th
ety
pe
of
inst
alla
tio
n(l
oca
lo
rh
ost
ed),
incl
usi
on
of
lice
nsi
ng
fees
,an
dm
ain
ten
ance
fees
(htt
p:/
/bra
nd
on
-hal
l.co
m).
}C
anb
eac
hie
ved
wit
ha
plu
g-i
no
rse
par
ate
inst
alla
tio
n.
Xin
dic
ates
that
afe
atu
reis
off
ered
by
ap
arti
cula
rp
rovi
der
.
34 ’ Chu et al
www.anesthesiaclinics.com
fit the needs of their own courses. These systems are not only used forclassrooms, but also for continued online education, with the intent thatinstructors can amass content and create one great source of informa-tion stored on an LMS. Educator-centric LMS solutions combinemultiple online software technologies—they offer integration of aca-demic content, testing, and collaborative software like blogs anddiscussion forums. One of the primary benefits of educator-centricLMS solutions is that they do not need complex computer servers ortechnical personnel; a computer-educated person with a standardcomputer can single-handedly manage the educator-centric LMS. AnIT department will still be necessary to initially install and maintain thesoftware, although ongoing maintenance is minimal for these types ofapplications. In addition, members of ‘‘learning communities,’’ groupsof people with shared educational interests, are able to interact easily byimplementation into educator-centric LMS solutions.
’ LC Review
What is LC?
LC is a tool by which lectures can be recorded and archived for lateror real-time viewing through a variety of media players while stillpreserving the visual and auditory aspects of the original didacticpresentation (Fig. 1; Panel B).16 Traditionally, medical education hasused the didactic lecture as a means of disseminating large amounts ofaccumulated information to students.17 Ideally, LC technology allowseducators to communicate the exact same quantity and quality ofinformation in a digitized form. Studies are needed to determinewhether LC results in better retention or higher student satisfactionthan traditional classroom talks by the teacher.
The most basic form of LC technology records solely audioinformation. Other more advanced products capture video, and evenmore advanced LC technologies capture three-dimensional informa-tion.18–20 Instructors can create supplementary slides to be shown duringthe lecture and students can write and share notes on the lecture itself. Forexample, students could make notes at places in the lecture where theyhave questions. A peer or administrator could then respond, at the sametime point in the lecture, to the question. Finally, LC systems can eitherfocus on recording only the lecturer or they can incorporate and captureactivity of the entire class, based on the setup of the audio and/or videosystems, depending on what the students and instructors prefer.
If used properly, such technology should minimize confusion andmaximize efficiency. Further, LC expands the potential audience. Forexample, a student in China could watch in real-time a lecture beinggiven in Palo Alto and could even hear the questions and comments
LMS and LC in Medical Academic Environment ’ 35
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from the audience and pose his own questions for the class andinstructors to respond to. Similarly, a resident may be unable to attendGrand Rounds while on an ‘‘away rotation’’ at an affiliated off-sitehospital. LC would allow this resident to watch missed lectures andparticipate in other educational activities once his schedule permits himto do so. Furthermore, the resident could do this from the comfort of hisown home, which by current rules does not count toward theACGME duty hour restrictions, and would also avoid commutingtime. LC breaks down physical and temporal barriers, encourages globalcommunication and cooperation, and maximizes students’ learningexperience.
Advantages of LC
Allows for Geographical and Temporal Flexibility As with LMS’s,one of the primary benefits of LC is its ability to provide a geographicaland temporal flexibility that is not possible with traditional classroom-based learning. If students miss a lecture, LC allows them to watch it at aconvenient time and when they feel they will learn the most.21 Studentscan re-watch lectures to clarify or reinforce important information.21
When watching pre-recorded lectures, students can speed up or slowdown the lecture in a way that best suits their learning style. Studentscan pause lectures to take notes or search the web for additionalinformation. Students can watch the lecture in multiple sittings if they sodesire. Students can take breaks. Indeed, the flexibility that LC providestheoretically should improve students’ ability to absorb and retaininformation.22 Further, as mobile computing technology can nowsupport LC systems, students can now view lectures at any time of dayfrom any location. For example, students can listen to or view lectureson their iPod or iPhone while working out at the gym or whilecommuting. Access to lectures becomes unlimited with respect to placeor time.21
Allows Lectures to be Archived and Searched Lectures can beeasily archived and searched by topic or date. Students have thecapability to search for specific slides or annotations within the lecture.The LC technology will enhance residents’ ability to act independentlyto resolve their questions, a key component of adult learning.23
Archived lectures and the ability to search within lectures can help thestudents to prepare for an examination, and seem to improve thestudent’s learning and experience.24 The easy availability of lecturesonline is intended to improve the student’s educational experience byproviding flexibility in the way the student learns, allowing specificquerying while studying, and reducing stress and anxiety.25,26 Onesurvey of 7000 undergraduates showed that students use LC technology
36 ’ Chu et al
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primarily to reinforce material, not as a replacement for attendingtraditional lecture.27 Therefore, if a student were confused about aparticular topic, he could easily search the lecture database for lectureshaving to do with that topic and re-watch every relevant lecture in anattempt to improve his understanding. The student may replay a singlelecture as many times and at whatever speed he desires.
LC Technology can be Easily Implemented and Used Hosted LCtechnologies, which are fairly easy to install and maintain, do not requiretechnical expertise on the part of the instructor. LC is also easy for thestudent to use, requiring little or no explanation beforehand.
Meets Students’ Desires and Expectations Multiple studies havedemonstrated that medical students and residents appreciate, use, andexpect LC in support of their academic curriculum. One survey of 7000undergraduates found that students prefer courses that offer recordedlectures over those that do not, citing convenience, flexibility, andenhanced learning ability as the primary advantages.21,27 Radiologyresidents in one academic radiology program using LC ranked recordedlectures as ‘‘extremely useful,’’ on average, and reported most oftenviewing lectures to reinforce material.16 Interestingly, the same studyshowed that two-thirds of students noted an improvement in lecturequality as a result of the LC program. The exact reason for thisperceived improvement merits further investigation.
Disadvantages of LC
Failure of Students to Watch Lectures The primary concern withthe LC paradigm is the risk that students will skip lectures. Lack ofattendance at lectures is worrisome to the educational community forseveral reasons:
� It may discourage the formation of a sense of community orcohesiveness within the educational institution.� As students cannot ask for and receive instantaneous feedback or
engage in a discussion (unless watching in real-time with theappropriate technology), the educational value of the lectureexperience may decrease.26
� Administrators worry that students who skip lecture may lack themotivation to watch lectures on their own.� Instructors may be concerned that students do not devote their
full attention to the lecture while watching it at home, but instead
LMS and LC in Medical Academic Environment ’ 37
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do other activities simultaneously, which could limit the benefitthey would receive.
However, in one study of LC in a large academic radiology program,93% of residents reported that having lectures recorded had noeffect on their lecture attendance.16 Therefore, it seems that theavailability of online lectures does not change the lecture-watchingbehavior of adult learners such as residents, but instead supplementstraditional sources of learning.
Resistance from Students and Staff As with an LMS, theimplementation of LC may be met with resistance from students andstaff.16 The traditional lecture allows for face-to-face interaction betweenthe student and lecturer and helps to establish the teaching philosophyand the organizational structure.26,28 Instructors may worry that thisbenefit is lost with online lectures. Moreover, LC may disrupt thetraditional culture of live lectures, and the development of relationshipsbetween students and faculty may be hindered.29 Other disadvantagesnoted by faculty members include concerns about proprietary rights torecorded lectures, that preparation time may increase, and that thelecturers’ presentation style may be constrained because of physicalimitations with recording voice and image.16 For these reasons andothers, it may become more difficult to recruit guest lecturers for filmedlectures. However, in a study in which LC was implemented in anacademic radiology program, 88% of faculty reported no increase intime required to prepare for lecture.16
A subject requiring more research is whether LC systems actuallyenhance student learning. Students have noted the perceived usefulnessof LC, but there have been no studies to show under what conditions anLC program actually enhances learning.26,29 The utility of LC withinmedical resident education may be the easiest to imagine because of thehouse staff ’s disparate schedules and work locations. For example,residents are often forced to miss lectures because of patient-care duties;thus, watching them on their computers at home at a later time seemsquite useful.16,30
LC Products
There are a variety of LC systems available on the market; some arefree whereas others vary in price (Table 3). Different LC systems offerdifferent applications (Table 4).
Free LC Systems The two most common free LC systems arePanopto CourseCast Core and openEyA. Mainly used for educational
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lectures, CourseCast Core allows users to see the lecturer andpresentation slides simultaneously and to type notes directly onto therecorded lecture.31 The latter feature could be of use to residentsbecause they could add their own notes to those of the lecturer toserve as reminders to ask questions at specific points during thepresentation. As CourseCast Core automatically transcodes to multipleviewing formats (eg, iTunes, personal computer, and iPod), notechnical knowledge is required to make lectures readily available inmultiple convenient formats. CourseCast Core is free for educa-tional institutions that qualify for Panopto’s Socrates Program. Panoptoalso offers CourseCast Premium, which provides additional featuresfor a fee (Table 4). Another free system, OpenEyA, can be used tocapture any lecture regardless of the type of visual aids used.32
Although it is simple to use, openEya requires a Ubuntu Linuxoperating system. Although openEyA may be useful on a small scale, itmay not be feasible to implement throughout an entire university ormedical center.
Non-free LC Systems Many commercial products available repli-cate features and functions of free systems, but may offer the advantageof improved technical support. Although free LC systems can meet theneeds of a variety of programs, in some cases it makes sense for aprogram to pay for an LC system to obtain specific features or services.Camtasia Relay allows for lectures to be posted on the web, or in formatscompatible for an iPod or Windows Media Video.33 This allows forportability, which is highly beneficial for medical residents as they canwatch and listen wherever they are and however they want. TechSmith’sCamtasia Relay provides a comprehensive software that only requires aserver.33 Tegrity Campus, which primarily serves academic institutions,allows students to view lectures at adjustable speeds and allows lecturersto record lectures from any location.34 Lectures are sorted into adatabase by the course to allow for easy searching. In general, theLMS’s cost will depend on the number of classrooms and studentsthat use it.34
’ A Case Study: Stanford START
To illustrate how LMS/LC technology may be realistically used in amedical education environment, we present a case study of the STARTprogram at Stanford University School of Medicine. This 10-monthonline blended-learning educational and virtual mentorship programwas designed by the Anesthesia Informatics and Media Laboratorywithin the Department of Anesthesia to enhance the preparedness ofinterns to begin anesthesia residency. Blended learning has been
LMS and LC in Medical Academic Environment ’ 39
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Tab
le3
.A
Com
pari
son
ofC
omm
erci
alL
CP
rodu
cts
LC
Sys
tem
Ad
van
tag
esD
isad
van
tag
es
Co
urs
eCas
t(P
ano
pto
)F
ree
for
qu
alif
yin
gin
stit
uti
on
sC
on
ten
tca
nb
ere
cord
edan
ywh
ere
aslo
ng
asa
cam
era
isav
aila
ble
Liv
eo
rar
chiv
edvi
ewin
gN
ote
sca
nb
eta
ken
and
are
sear
chab
leC
anre
cord
fro
mm
ult
iple
ang
les
Can
reco
rdo
fflin
eE
nti
rely
web
bas
edM
ult
i-b
row
ser
sup
po
rtS
earc
hab
leco
nte
nt
LM
Sin
teg
rati
on
No
to
pen
sou
rce
Cam
tasi
aR
elay
(Tec
hS
mit
h)
Mu
ltip
lep
rod
uct
sto
suit
dif
fere
nt
nee
ds
Ab
leto
reco
rdw
hen
ever
and
wh
erev
erM
ult
iple
file
form
ats
for
view
ing
Sim
ple
inte
rfac
efo
rfa
cult
yre
cord
ing
Can
be
view
edo
nw
eb,
iPo
d,
and
Win
do
ws
med
iavi
deo
Can
no
tta
ke
no
tes
dir
ectl
yin
top
rog
ram
Dif
fere
nt
reco
rder
sn
eed
edfo
rW
ind
ow
so
rM
acin
tosh
Mu
stp
rovi
de
ow
nse
rver
En
cod
ing
of
pre
sen
tati
on
dep
end
so
nse
rver
pro
cess
ing
cap
acit
y
Teg
rity
Cam
pu
sC
ater
edto
war
dco
lleg
est
ud
ents
Sea
rch
able
con
ten
tC
anre
cord
anyw
her
eIn
dex
ing
and
sto
rag
eis
auto
mat
icN
oh
ard
war
eo
rso
ftw
are
toin
stal
lW
eb-b
ased
Ad
just
able
pla
ybac
ksp
eed
No
visu
alre
cord
ing
of
the
lect
ure
r’s
mo
vem
ents
Hig
hco
stfo
rla
rge
cam
pu
ses
No
tfo
ru
seo
fn
on
-ed
uca
tio
nal
lect
ure
s
Op
enE
yAF
ree
Au
tom
ated
reco
rdin
gan
dp
ost
-pro
cess
ing
Can
zoo
min
on
dif
fere
nt
par
tso
fre
cord
ing
Acc
om
mo
dat
ing
for
dif
fere
nt
use
so
fvi
sual
aid
s
Can
on
lyre
cord
inF
lash
form
atN
ot
com
pat
ible
wit
hW
ind
ow
so
rM
acin
tosh
LC
ind
icat
esle
ctu
reca
ptu
re;
LM
S,
lear
nin
gm
anag
emen
tsy
stem
s.
40 ’ Chu et al
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Tab
le4
.L
ectu
reC
aptu
reFu
nct
ion
ality
Mat
rix
byP
rodu
ct
Audio
Video
3-D Images
Note-taking
Note-sharing
DigitalWhiteboard
Adjustable Playback Speed
On-demand Lectures
Live-streaming
Post-capture Editing
Indexing
Search
mp3/mp4 Format
Windows Media Format
Offline Capture
Archiving
Embedding
Interactive (Q&A)
LMS Integration
Minimum Cost}
Co
urs
eCas
tC
ore
(Pan
op
to)w
XX
XX
Xz
XX
XX
XX
XX
XF
ree
Cam
tasi
aR
elay
(Tec
hS
mit
h)*
XX
XX
XX
XX
X$
49
95
Teg
rity
Cam
pu
sX
XX
XX
XX
XX
XX
XX
X$
99
95
Op
enE
yAX
XX
XX
XX
XF
ree
Med
iasi
te(S
on
icFou
nd
ry)*
XX
XX
XX
XX
XX
$4
0K
for
com
ple
teo
ne
roo
min
stal
l
Acc
ord
ent*
XX
XX
XX
XX
XX
Dec
lin
edto
stat
e
Ech
o3
60
*X
XX
XX
XX
Did
no
tre
spo
nd
*Th
ere
pre
sen
tati
ves
did
no
tre
spo
nd
toan
invi
tati
on
tove
rify
this
info
rmat
ion
.wC
ou
rseC
ast
Pre
miu
mo
ffer
sm
any
mo
refe
atu
res,
for
afe
e.zT
his
feat
ure
isav
aila
ble
wit
hw
ind
ow
sm
edia
pla
yer.
}P
rici
ng
may
vary
dep
end
ing
on
nu
mb
ero
fcl
assr
oo
ms,
nu
mb
ero
fst
ud
ents
,d
iffe
ren
tp
ack
ages
,ev
alu
atio
n,
sup
po
rt,
inst
alla
tio
n,
and
mai
nte
nan
ce.
3-D
ind
icat
es3
-dim
ensi
on
al;
LM
S,
lear
nin
gm
anag
emen
tsy
stem
s;Q
&A
,q
ues
tio
nan
dan
swer
.
LMS and LC in Medical Academic Environment ’ 41
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defined as ‘‘learning that is facilitated by the effective combination ofdifferent modes of delivery, models of teaching, and styles of learning,and is based on transparent communication amongst all parties involvedwith a course.’’35
The START program blends e-learning with virtual mentorship andcombines different teaching styles (lecture and video-based) and modesof delivery (text, video, and group interaction). To our knowledge, theSTART program represents the first blended-learning and virtualmentorship program using integrated LMS/LC technology designed forinterns in any medical specialty. STARTruns from September 1 to July 1of the intern or first postgraduate year after graduation from medicalschool and is divided into monthly modules, each launched on the firstday of each month (Table 5). Each module contains three com-ponents:
1. A 30-minute video podcast featuring clinical vignettes and mini-lectures using a Moodle LMS
2. In-depth lectures accompanied by pre-quizzes and post-quizzes usingthe Panopto LC system
3. An interactive/collaborative assignment, often involving mentorship.
The curriculum was designed based on need assessments conduc-ted through focus groups and surveys of incoming or current residents,in which respondents reported that an online course designed toprepare them for residency would have been beneficial. Therefore,the START curriculum was designed to encourage the acquisitionof basic knowledge and skills related to anesthesia. Additional goalswere to allow for bonding with classmates and mentors, and toincrease confidence and preparedness to begin residency training,while at the same time incorporating each of the six ACGME corecompetencies.
Implementation of START Website
Two co-directors and one course teaching assistant (TA) run theSTART program, with administrative support from various facultyand staff members within the department. The program has its ownwebsite (start.stanford.edu), which links to an educator-centric LMS,a Moodle website that serves as a centralized location housing linksto all of the past and current course resources, quizzes, and surveys(Fig. 2).
Students have their own login names and passwords. Students canaccess all course materials, post messages in forums, or view their gradesonce logged in to the START website. Moodle was selected based on itsease of use and affordability. Although a programmer was not hired to
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develop the START website, one of the program’s co-directors (L.F.C.)has technical expertise and dedicated a significant amount of time toset up the website. The course TA, who had little to no technicalskills before her experience with the START program, is responsiblefor updating the course website with monthly activities. Programmingthe website with a new monthly module requires about one and onehalf hours, with developing the quizzes being the most time-intensiveaspect. Moodle was introduced during the first video podcast andstudents were shown a screenshot of how to use their log in names toaccess the START website. A few of the interns needed to be remindedto log in to the Moodle website and many of them forgot theirpasswords and needed to have them reset. However, by the second orthird module, the interns seemed to be using Moodle with little to nodifficulty.
Video Podcasts
A podcast is a series of digital media files (either audio or video) thatare released episodically and often downloaded through web syndica-tion. START podcasts are typically half an hour in duration (Fig. 3).Cyberlink PowerDirector Pro was the video editing software used.Initially, podcasts were filmed informally with a handheld Flip Camera.However, because the sound quality was poor, the camera was upgradedwith a wireless microphone system. The interns in START wereextremely appreciative of this improvement. One intern noted, ‘‘Greatvideo. I wish I could show that clip to my friends and family. The day inthe life video’s production value was amazing!’’ Feedback from theinterns was considered and implemented before the next month’smodule. START used an online media service to distribute the
Table 5. Monthly Topics Presented in the START Program’s Curriculum
Month Curriculum Content
September Introduction to the START program
October Induction of General Anesthesia
November Intraoperative Patient Management
December Airway Management
January Postoperative Patient Management
February Crisis Resource Management
March Practicum I
April Practicum II
May Practicum III
June Final Video
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podcast videos (vimeo.com), which allows users to provide links from thatwebsite to other websites. All video podcasts were available inhigh-definition.
Lectures
LC was integrated into the Moodle LMS using Panopto CourseCast(Fig. 4). Even faculty with relatively limited technical experience in usingLC found it easy to create lectures using CourseCast software. Theprogram automatically uploads the completed lectures to panopto.com.The course TA subsequently inserts a link to the lecture onto the STARTwebsite. The slides are synchronized with the lecture so that studentsmay process information through both auditory and visual learning.After the first lecture, on the basis of student feedback, PDF files withcontent from the lecture were included. CourseCast allows courseinstructors to audit and confirm that the interns are viewing the lectures(Fig. 5). This information shows how long the interns watch, and/orwhen they lose interest, allowing lecturers to potentially tailor theirlectures specifically to suit students’ preferences. Although the podcastsgenerally contained summaries of important information, the lecturesprovided interns with more detailed information about one or twospecific topics mentioned in the podcasts.
Figure 2. The Successful Transition to Anesthesia Residency Training (START) homepage, hostedthrough Moodle.
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Quizzes, Activities, and Grade Book
Moodle LMS technology simplifies the process of assessingand documenting learning in the ACGME’s six stated core competen-cies.
In the START program, students take monthly pre-lecture and post-lecture quizzes based on content in the lecture to measure gains inanesthesia-related knowledge and understanding of the six corecompetencies (Fig. 6).
Moodle offers:� Different types of quizzes and questions (eg, multiple choice and
essay).
Figure 3. A Successful Transition to Anesthesia Residency Training (START) program podcastabout crisis resource management.
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� The ability to shuffle the order of questions and answers.� Option for students to make single or multiple attempts at the
same quiz.� Different options for grading (eg, partial credit for specific answer
choices).
Figure 4. The lecture is accompanied by slides and links to PDF files.
Figure 5. CourseCast allows viewing of students’ lecture-watching habits.
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� Option for students to view their grades and receive feedbackinstantaneously.� Feedback for specific answer choices or specific grade ranges can
be preprogrammed.
Quiz questions are entered into a question bank and then assignedto specific categories and quizzes (Fig. 6). Entire quizzes or singlequestions can be reused in multiple courses. Quizzes can be output asSharable Content Object Reference Model (SCORM) compliant files,which allow quizzes and lessons to be shared with colleagues.
Other types of activities are available:
� Students can chat in forums, upload media files, view text or webpages, take surveys, or contribute to wikis.� Scores for completed quizzes and activities are automatically
entered into a grade book.
Grades for external activities are entered manually by a TA.Instructors can leave comments for the students about each gradereceived. The grade book allows for easy documentation of students’learning progress (Fig. 7).
Preliminary Results
Although the START program is currently finishing up its first year,student and faculty responses have been encouraging. The START
Figure 6. An example of a quiz from the Successful Transition to Anesthesia Residency Training(START) program.
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program has achieved 100% participation every month and residentsconsistently rank the program’s podcasts and activities as extremelyuseful. Our preliminary results suggest that an online educationalprogram using LMS/LC technology is both enjoyable and useful forincoming anesthesia residents. The START program’s success suggeststhat an integrated LMS/LC system may be implemented by medicaleducators, but does require a significant degree of technical expertise ininitial setup. However, less technically knowledgeable educators mayinteract with the system as content experts without difficulty once thesystem has already been established. On account of its flexibility,accessibility, and ease of use, LMS/LC technology provides an ideallearning environment for medical residents who are motivated tosupplement their clinical experiences with a comprehensive, structuredcourse designed to enhance their proficiency. In the future, thetraditional classroom setting will be augmented, if not replaced, byLMS and LC.
’ Summary
As residents work disparate schedules at multiple locations andbecause of workweek hour limits mandated by the ACGME, residentsmay be unable to attend lectures, seminars, or other activities that wouldenhance their skills. Further, the ACGME requires that residencyprograms document resident learning in six stated core competenciesand provide proof of completion for various other requirements.
Figure 7. The grade book is viewable by the instructors and the course TA (student names areblocked out to maintain privacy). START indicates Successful Transition to Anesthesia ResidencyTraining.
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LMS/LC is a promising technology to provide a means by whichresidency programs may overcome these obstacles. More studies areneeded to show under what conditions an LMS/LC program actuallyenhances learning, and which elements are most useful to the newgeneration of learners comfortable with Web 2.0 technologies.
’ Acknowledgment
The authors would like to thank Scott Seki for his contributions tothe development of this article.
This article is intended as a review of commercial LMS and LC products that arecurrently available. None of the authors of this article are employed by, have financial tiesto, or are receiving incentives from the companies mentioned in this article.
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