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Learning Environments Campaign Prospectus From the Inside Looking Out

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Page 1: Learning Environments Campaign Prospectus From the Inside ...web.stanford.edu/~cbauburn/basecamp/stanforddschool... · Where innovation was attempted, in the form of open-plan classrooms

LLeeaarrnniinngg EEnnvviirroonnmmeenntts Campaign ProspectusFrom the Inside Looking Out

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03 Foreword David Kester11 Inspiring Futures Mike Gibbons12 From ‘One Size Fits All’ Education to

Personalised LearningEducation is changing

14 The ‘One Size Fits All’ Approach to School DesignLearning environments are still the same

18 Barriers to Effective LearningThe problem with today’s classrooms

21 A Once in a Lifetime OpportunityThe current school building programme

22 From ‘Outside In’ to ‘Inside Out’The need for a user-led design process

24 Putting Users at the Heart of the SystemThe Learning Environments Campaign

26 User-led Design in PracticeResearch effective learning environments

31 St Margaret’s Church of England School Case StudyResearch effective learning environments

42 Inspiring New Thinking and designmyschool.comInform demand

44 Innovation, Policy and PartnershipsImprove supply

48 Campaigning for ChangeNext steps

49 About us

From the Inside Looking OutLearning Environments Campaign ProspectusFebruary 2005

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03 Design Council Learning Environments Campaign

The Learning Environments Campaign sets out the criticalchallenge for everyone involved in school design andconstruction: how can we create schools which are truly fitfor learning in the 21st century?

This prospectus proposes a real alternative to thestandardised ‘outside-in’ approach that dominated the 20th century and produced the schools we are now lookingto replace. As government commits its largest post-warspend on new schools, the proposed ‘inside-out’ approachprovides a new and validated perspective.

If you are involved in the design, planning, resourcing or management of Britain’s 24,000 schools and want to see smart spending on effective learning environments,please talk to us now.

David Kester Chief Executive, Design Council

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05 Learning Environments Campaign04 Learning Environments Campaign

1905

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07 Learning Environments Campaign06 Learning Environments Campaign

1950

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9 Design Council Learning Environments Campaign8 Design Council Learning Environments Campaign

2004

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10 Design Council Learning Environments Campaign 11 Design Council Learning Environments Campaign

Inspiring futures ‘The future is not what it used to be’, as the saying goes. This has never been truer,which is why this government is committed to creating a very different education system-a personalised system that engages the curiosity and develops the talents of all our youngpeople so that they achieve their potential. In the light of that transformation, which isalready underway, we must not make the mistake of building 21st century schools basedon our 20th century concept of schooling.

The Design Council’s Learning Environments Campaign has a critical role to play as the government’s school building programme gets underway. As a former Head Teacherof four very different schools and a regular visitor to schools around the country, I amconstantly made aware of the ways in which good school design can enhance theeffectiveness and experience of learners, teachers and wider community users.

Arriving at almost any school in the country you immediately recognise when design has been used effectively to create an inspiring and inviting place to learn. But there arestill too many examples of schools where even finding your way in can be an emotional and physical challenge: CCTV cameras and fences, acres of bare asphalt, poor signage,receptions and waiting areas that make you feel like a miscreant. Then there are dingycorridors that become heaving arteries between lessons, cluttered classrooms, canteensoffering queues and poor food, and institutional colours and smells. The government is committed to addressing these design challenges through its capital programme and the learning from the Design Council’s work will help to ensure that we get it right.

What has inspired me about the Design Council’s approach is that it starts from the veryreal needs of the people who use the school and helps them to envision where they wantto get to and what they need to do to get there. This emphasis on starting with the needsof the ‘end user’ - the student, staff member, parent or community member - seems to me to be critical, not just for how we design new and refurbished school buildings andenvironments, but for how we design our education system in the 21st century. Given this,it is interesting to note that several of the schools the Design Council has been workingwith have begun to use design thinking in other areas of their management and practice,from how they run staff meetings to how they develop new projects.

I welcome the Learning Environments Campaign and look forward to working with theExpert Panel and team to ensure its success in transforming school learning environments.

Mike Gibbons Lead Director, Innovation Unit, DfES/Chair, Learning Environments Campaign Expert Panel

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12 Design Council Learning Environments Campaign 13 Design Council Learning Environments Campaign

Children’s experience of learning at school isincreasingly different to the one their parentsand grandparents had. Throughout the 19thand 20th centuries education was done toyou: policy makers and educators determinedwhat children needed and created ‘one sizefits all’ systems to provide it. But the picturetoday is more complex. Now, it is widelyrecognised that education, or rather learning,must be done by people throughout their livesand that schools must equip and supportthem to do that. The push for personalisationis creating a system that fits the needs of thelearner, rather than vice versa.

This shift reflects wider changes in our societyand economy. In the globalised andconnected 21st century, businesses competefor highly educated ‘knowledge workers’,although many low-wage, low-skill jobs stillexist. Young people face rapid change,breathtaking diversity and bewilderingchoices. Many have arguably become moresophisticated and demanding as a result,challenging teachers to keep up with their useof technology and to find ways of managingtheir almost unlimited access to knowledge.Others have been overwhelmed or havesimply become disaffected with learning.

In response, the government has maintainedits focus on developing basic skills and raisingstandards across the board through what itcalls a ‘high performance, high equity’approach. But this ongoing focus on standardsmasks two important underlying shifts in thegovernment’s mindset and approach.

From centralised and prescriptive tobottom-up and innovation-inspired:The government is consciously promotingbottom-up innovation and collaborationbetween schools, partly through a ‘newrelationship with schools’ based on trust andschool self-assessment. The need for morefront-line flexibility has arisen in part fromthe sheer complexity of the issues facingeducation. The tragic case of VictoriaClimbié highlighted the failings of incoherentinstitutional services, leading to the Every Child Matters Green Paper and The Children’sAct’s emphasis on joining up services, whetherrelated to education, health or social care.Meanwhile, schools are being cast centre-stage in a range of other policy areas,from engaging parents in supporting theirchildren’s learning to offering a range ofExtended Schools services as part of theregeneration agenda.

From ‘one size fits all’ education topersonalised learning: The arguments for a personalised approach, which builds alearning experience around the individual’sneeds, have been strongly influenced by our growing understanding of how childrenlearn, summarised on the right. Equally,personalisation has been enabled by theincreasing power of Information andCommunications Technology (ICT) tosupport learning and by changes such as thehuge increase in learning mentors, classroomassistants and other para-professionalsworking in schools. The proposed new systemfor 14–19 year-olds, offering greater choiceover where and how young people learn, willgive personalisation character and form.

So, given all that is changing in terms of howyoung people are learning, how have schoollearning environments changed to reflect this?

Effective learning– Is challenging and builds on natural

curiosity through complex tasks that relate to real-world contexts

– Offers numerous opportunities for interactive and collaborative work

– Recognises the importance of our emotions and emotional development

– Reflects and builds on a range of different learning styles and modes of learning

– Balances the content of learning with a focus on the process of learning

– Uses assessment formatively (ie to diagnose strengths and weaknesses and indicate areas for improvement) as well as summatively (ie to grade performance)

– Values a broad range of learning outcomes, including the building ofpositive dispositions such as resourcefulnessand resilience.

From ‘One Size Fits All’ Education to Personalised Learning Education is changing

‘We now know far more about the working of thebrain and the conditionsthat promote effectivelearning... No longer is the teacher the font of all wisdom but a guide,coach and mentor to

opportunity for self-directed learning: theclassroom is not boundedby masonry.’ CreativeWaves, National College ofSchool Leadership, 2003

‘A fundamental recasting of industry, employment,technology and societyhas transformed the requirement foreducation... The centralcharacteristic of (the) new system will be

personalisation - so thatthe system fits to theindividual rather than theindividual having to fit tothe system.’ Charles ClarkMP, Secretary of State forEducation and Skills, 2004

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14 Design Council Learning Environments Campaign 15 Design Council Learning Environments Campaign

It is often said that an Edwardian doctorvisiting a modern hospital would be unable to recognise it as his former place of work,but that his teaching equivalent arriving in a modern classroom could pick up his chalkand start teaching. This may be slightly lesstrue now than it was 10 years ago, with theadvent of interactive whiteboards andcomputers in classrooms, but the basic formatof students in rows facing the teacher remainsstubbornly persistent. This is at a time whenyoung people are becoming increasinglysophisticated and demanding in terms ofdesign quality.

The vast majority of the schools from the two great waves of school building (followingthe 1870 and 1944 Education Acts) reflect the ‘one size fits all’ approach to education in very literal ways. From the central halls inVictorian schools where the principal sat tomaintain discipline, to the formulaic corridorsand standardised classrooms of the 1950s and‘60s, the schools are a physical manifestationof a mass production model of education.Where innovation was attempted, in the formof open-plan classrooms in the 1960s, it wasdone in isolation from teachers and users,leading to dissatisfaction and retrenchment.

Of course, there are examples of new schoolswhere designers have worked with pupils andteachers to reconceptualise the learningenvironment. Equally, work in Scandinavia,Australasia and America is offering excitingglimpses of how design can transformlearning. But, in this country at least, theseexamples are still the exception not the rule.As the images at the start of this prospectusshow vividly, the basic format of a 50 squaremetre room filled with 30 desks and chairs in rows is still the norm, even in schools thathave opened recently.

So what is the problem with the traditionalapproach to classroom and school design?

The ‘One Size Fits All’ Approach toSchool Design Learning environments are still the same

‘Investing in the renewal of a “safe” school buildingstock without investing far more substantially in researching radicallydifferent alternatives is notjustified. We cannot easilyevaluate alternativesbecause we haven’t builtany, or at least not many. It is very hard to see how

we might optimise learningwithout a considerablediversity of options.’Professor Stephen Heppell,Director, Ultralab in 21stCentury Schools: LearningEnvironments of theFuture, CABE/RIBA, 2004

‘Many of the school buildings we are occupyingwere built over a hundredyears ago, essentially forclass based teaching, andthis pattern has continued.However, the curriculum,the organisation ofschools and approachesto teaching and learninghave changed radically.

As a result many schoolsare completelyinappropriate for today’sneeds.’ Richard Feilden,architect/CABECommissioner Emeritus

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16 Design Council Learning Environments Campaign

Technology When technology is not embedded within design the environment will not supportongoing flexible adaptation.

Middle of class Attention zone where teacher focuses 90 percent of their attention. Childrennot wanting to answer questionssit outside this area.

Furniture Inflexible desks andchairs inhibit group work, such asrole-play, and movement aroundthe classroom. As students spend15,000 hours of their school livessitting down, poor-quality,inappropriate chairs can causediscomfort and back pain.

Light issues Lack of control over light, for example whenusing an interactive whiteboard or computers, can cause glareand reduce learning.

Desks at back of classBehaviour zone where lack ofaccess makes teacher controldifficult. Children wanting tomisbehave sit here.

Internal décor Standardisedinstitutional environment lackscharacter and fails to complementother aspects of design, forexample by reducing glare.

Teacher’s desk Teacher zonesupports didactic approach andmindset among both teachers and pupils.

Display Static and scrappydisplays of student work rapidlybecome ‘wallpaper’ and fosterfeelings of inability among thosewhose work is not chosen.

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18 Design Council Learning Environments Campaign 19 Design Council Learning Environments Campaign

It could be argued that classrooms are stillbeing built the way they always have beenbecause it is a tried and tested approach tosupporting effective learning. Yet, as theannotations on the previous page show, thereare numerous problems with the traditionalclassroom format.

These problems and many deeper issues wereexposed by the Design Council’s Kit forPurpose research1, which went on to act as thebasis for the Learning Environments Campaign.

Kit for Purpose involved multi-disciplinaryteams of designers and other experts workingwith teachers, pupils and other users in 12 schools over 18 months to understand thedesign and procurement issues underlying thestate of school learning environments. Theresearch showed that low quality, standardisedand institutional classroom environments and resources are not just uninspiring.They actually:– Reduce the range of teaching and learning

styles possible and affect interaction between teacher and student

– Undermine the value placed on learning– Fail to adapt to individual needs– Hinder creativity– Are inefficient – Waste time and effort– Cost more in the long term.

Part of the problem here is that too manyschools still do not recognise the importanceof the environment as a key part of theiroverall thinking and practice. Given extrafunding, head teachers instinctively invest in extra staff rather than asking whetherinvesting in the environment might achieveequal impact. Obviously, the environment can only make a difference if it is used by creative teachers with an appropriatecurriculum and resources. Yet for manyteachers their environment is still a blind spot:unchanging, unchangeable and beyond theircontrol - an obstacle that they must workaround, rather than a tool to support andenhance their practice.

It is important to remember too that designissues within schools go way beyond theclassroom. Design is essentially a problemsolving approach applicable to almost anyarea of school life. So the impact of poordesign can equally be seen in studentsqueuing for long periods and misbehaving in the canteen; parents and communities who are not effectively engaged in the life ofthe institution; school staff who do not haveopportunities to communicate with eachother effectively and so on. In a whole host of ways, school leaders and learners aroundthe country could benefit from better designand, perhaps more fundamentally, designthinking in how they approach their work.

Schools that have blazed a trail in terms of design have reaped the benefits, from SirNorman Foster’s acclaimed Bexley BusinessAcademy in Kent, where results went up from6 per cent 5 As-Cs at GCSE to 36 per cent in 2004 after the new building was opened,to Kingsdale School in Southwark, which sawresults rise from 15 per cent to 41 per cent 5 As-Cs between 1999 and 2002. This‘design-effect’ can equally be seen in othersectors: for example, FTSE 100 companiesthat use design effectively outperformed the rest of the stock market by 200 per centover ten years2.

So what is the government doing to improveschool learning environments?

1 Kit for Purpose: Design to deliver creative learning, Design Council, 2002

2 Impact of Design on Stock Market Performance, Design Council, 2004

Barriers to Effective Learning The problemwith today’s classrooms

‘The pupils hate sitting on these chairs... they’reuncomfortable. After 20minutes concentration, the only thing I’mconcentrating on is howuncomfortable the chair is. How much it’s stickinginto my spine.’ Student Kit for Purpose, DesignCouncil 2002

‘The basic aspects of the building we are taught indo not promote learning,but instead, enhancefeelings of negativity. I hatewaking up every weekdayknowing that this day, onethat is so valuable to me,will be spent in a giantmagnolia prison. I wantcolours. I want beauty in

my surroundings, but most of all I want to befilled with inspiration by a place that I can call my home from home.’ Angela, 15 The School I’d Like, Routledge, 2003

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21 Design Council Learning Environments Campaign20 Design Council Learning Environments Campaign

After three decades of under-investment inschool buildings, the government is spending£5.2billion on new and improved schoolbuildings in 2004-05 and is committed tomaintaining high levels of investment in thefuture. £2.2billion of the 2004-05 investmentis for the transformational Building Schoolsfor the Future (BSF) programme, which willrebuild or revamp every secondary school inEngland over the next 10-15 years. On top ofthis, the Government spends over £1billioneach year on the furniture and resources thatmake up schools’ internal environments.

Clearly, it is critical that we get the schools we build right, so that we gain the maximumpossible benefit for the future generations oflearners that will use them. After all, we areunlikely to see a similar investment in schoolbuildings for at least another 50 years.

Yet we know remarkably little about whatactually makes a good learning environmentor even about what learning will look like in20, or even 10 years’ time. Clearly, as the lastsection showed, building modern versions of our 20th century schools will not meet the needs of 21st century learners. But, asarchitect and CABE Commissioner EmeritusRichard Feilden argued: ‘The science ofdesigning learning environments is currentlyremarkably under-developed, perhapsbecause of the poverty of the school buildingprogramme until recently.’

The Government’s response to thisuncertainty has been to state that new schoolbuildings should be flexible and adaptable so that they can be constantly updated aslearning and technology change in the future.

The Department for Education and Skills(DfES) has begun to explore what newenvironments might look like through pilotinitiatives such as Classrooms of the Future,Teaching Environments of the Future andthe Exemplar Designs. The DfES has alsocharged Partnerships for Schools (the agencycreated to administer BSF) with ensuring thatschools and Local Education Authoritieswithin BSF develop a coherent vision for howthey see learning in the future as a guide forthe private sector partners and designers thatthey procure to deliver the buildings.

The government’s investment in school buildingsand its pilot work on innovative design arewelcome. So why do we need a design campaign?

A Once in a Lifetime Opportunity The current school building programme

‘Investment alone is not enough. The key to reformis re-designing the systemaround the user - thepatient, the pupil, thepassenger, the victim ofcrime.’ Tony Blair, 2001

‘A clear link exists betweenmodern, well maintainedschools and high levels of pupil attainment. By transforming the face of education, we will help motivate pupils withmodern, well designedclassrooms, state-of-the-art sports halls, laboratories

and other facilities. Ourinvestment in high-qualityschool buildings plays a crucial part in ourambitious programme of educational reform.’ David Miliband MP,Minister for SchoolStandards, 2003

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22 Design Council Learning Environments Campaign 23 Design Council Learning Environments Campaign

Throughout the 20th century, school learningenvironments were designed from the ‘outsidein’. A fundamental mind shift - from ‘outsidein’ to ‘inside out’ - is needed from everyoneinvolved in the capital programme if we areto maximise the potential for creating learningenvironments for the future.

In the 20th century architects and plannersbased in local authorities rightly assumed a‘one size fits all’ model of education, involvinguniform class sizes and a didactic pedagogy.Their answer was a ‘one size fits all’environment, the classic school characterisedby standardised, inflexible classrooms filledwith rows of uncomfortable chairs and fixed-height, immovable desks. Over the years head teachers have done an admirable job ofremodelling and adapting these environmentsto cope with the changing demands ofeducation and the reality of learning.

Now, for the first time, we have theopportunity to design learning environmentsfrom the ‘inside out’ and so createenvironments fit for the 21st century. An‘inside out’ approach makes the users ofthe environment - students, teachers, serviceproviders and the wider school community -the focal point for change. These usersultimately own the process: their needs andunique collective vision of what they want toachieve in terms of learning are identified atthe outset and they are involved in developingsolutions that realise that vision. An ‘insideout’ approach follows a well-proven designprocess to translate an educational vision into an actual working environment, throughresearch, creative thinking, prototyping and iteration.

We believe that far more needs to be done to design and develop ‘inside out’ learningenvironments and to explore what needs to change across the wider system to supportbetter learning environments in the future.

There are many organisations, such as SchoolWorks, CABE, the Sorrell Foundation andothers, who are actively working to pioneernew approaches and to champion qualityschool design. But despite this excellent work, a fundamental change of approach isstill required from policy makers, architects,designers, manufacturers, schools and theprocurement and construction communities.

If we are to capitalise on the potential ofthe schools building programme:– We cannot build new versions of 19th

and 20th century ‘outside in’ schools,as they will not meet the needs of the 21st century

– Efficient procurement will be important but will not necessarily ensure innovation or high-quality design, while users could be given only token involvement if the procurement chain and funding processes are too complex, competitive or rigid

– We cannot rely on exemplar school designs,to be chosen ‘off the shelf ’, because they will not meet users’ needs or ensure effective environments for learning.

The Design Council has established theLearning Environments Campaign to takethis agenda forward over the next few years.

The campaign aims to:Work with teachers, students and otherstakeholders to design and evaluate innovativeand effective learning environments and thesystems that will support themDevelop practical tools to inspire and supportschools more widely to identify and tackletheir own issues by following a user-led processUnderstand the underlying systemic factorsthat inhibit innovation in school learningenvironments and work in partnership todevelop practical initiatives and policyrecommendations to address them Campaign for an ‘inside out’ approach to school design throughout the system.

The Learning Environments Campaign will always seek to work in partnership withschools and other organisations to achievechange. It has a high-profile Expert Panel,chaired by Mike Gibbons, Lead Director ofthe Innovation Unit at the DfES, whichincludes the members shown on the last pageof this prospectus. The campaign’s work is funded by the Design Council and theDfES as well as the other sponsors shown on page 49.

The following sections outline the thinkingunderpinning the Learning EnvironmentsCampaign, its work to date and some ofits plans for the future.

From ‘Outside In’ to ‘Inside Out’ The needfor a user-led design process

‘The Design Council’s Learning EnvironmentsCampaign is hugelyvaluable in helping toidentify the factors thatmake an effective learningenvironment and take theresearch agenda onlearning environments

forward as we progressthe capital buildingprogramme.’ ProfessorDavid Hopkins, ChiefAdvisor on SchoolStandards, DfES

‘Design is a verb, not a noun - hence a schoolbuilding is the result of aprocess. A school’s visionfor its learning environmentshould be the trigger forthat process and needs tobe built from the views ofall stakeholders and thenchampioned throughoutthe construction process,ideally by a designchampion and advisor.

Architects too often jump from the vision tobuilding form and overallaesthetic, when theimmediate focus shouldbe on how the wholebuilding’s environment will accommodate theschool’s needs andsupport better learning.’Paul Fletcher, Principal,Fletcher Architects

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24 Design Council Learning Environments Campaign 25 Design Council Learning Environments Campaign

We have taken schools’ internal learningenvironments as our theme because webelieve it is the obvious, and mostappropriate, starting point for an ‘inside out’approach. Young people do not visit cinemasand shopping centres because of their greatarchitecture but because they offer carefullyconstructed internal environments that meettheir needs. It is within a school’s internalenvironment that learning actually takesplace. Yet many decision makers seem tothink the priority is creating school buildingswhich represent great civic architecture.Perhaps as a result of this view, overspends on the (external) built environment are oftensubsidised from the (internal) furniture,fixtures and equipment budget.

Clearly, the external and internalenvironments of new schools need to beconsidered holistically. But by starting withthe internal environment, we believe ourwork can not only develop some radicallydifferent thinking on how schools mightsupport learning in the future, but also correctthe over-emphasis on the built environmentand so demonstrate the potential of an ‘inside out’, user-led design process for theentire capital buildings programme.

The Design Council’s Kit for Purposeresearch identified the key stakeholders and factors that inhibit innovation in schoollearning environments, as shown in thediagram opposite. The LearningEnvironments Campaign aims to intervene at each point in the triangle, as shown by the arrows, to achieve systemic change.

The following sections set out the direction ofour work to date and some of our plans for thefuture. This is very much work in progress andwe hope you will want to join our campaign to ensure its success.

3 Resources in English Schools, BESA, 2004

Putting Users at the Heart of the System The Learning EnvironmentsCampaign

Manufacturers/SuppliersIncludes educationalmanufacturers andpurchasing consortia thatsupply schools. Schoolsreport difficulties in findingand procuring innovativeand ergonomic products.Suppliers argue that schoolssimply do not requestbetter designed, but initiallymore expensive, productsand that thereforeinvestment in researchwould be wasted.

Government Funds schools - around £1billion a year on internalenvironments. Issues non-statutory guidance (Building Bulletins) defining sizes of classrooms and otheraspects of design. Setsspecific policies on learningenvironments and widerpolicy framework on schools.

Schools Heads andmanagers in 24,000schools spend around£1billion on internal

environments betweenthem in small sums.Relatively new area of responsibility (formerly that of Local EducationAuthorities) as part of a wider shift to self-management of schools.Managers report havinglimited time for researchingreliable or inspiringinformation on alternativeproducts and environments.They tend to look for ‘triedand trusted’ and lowest first cost solutions.

Schools spend an averageof 4.5 per cent of their totalbudget on the internalenvironment. Only 16 percent of schools believe that they have adequateresources to provide a suitable teaching andlearning environment.Ninety-one per cent ofprimaries and 72 per centof secondaries allocateresources to the internalenvironment once salaries,repairs and fixed costshave been allocated3.

Manufacturers/Suppliers

Inform Demand

Research Effective LearningEnvironments

ImproveSupply Government

Schools

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26 Design Council Learning Environments Campaign 27 Design Council Learning Environments Campaign

‘We need to invest far more in understandingwhat makes an effective learning environmentif we are to make the most of the capitalinvestment in schools,’ argued CABECommissioner Emeritus Richard Feilden.At the same time, we need to understand howschools and users can be put at the heart ofthe procurement process in very practicalways. So a key part of our work is to follow a user-led process with schools to develop andevaluate innovative learning environments.

Funded by the Department for Educationand Skills (DfES), we are working with 12 secondary schools over three years to:Develop and disseminate effective practicein the design and procurement of learningenvironments, focussing on schools’ internalenvironments and recurrent expenditureDevelop and promote practical tools and a working methodology which help schoolsarticulate what they want and procure it in the best way.

The Learning Environments team comprisesdesigners, educationalists and procurementexperts as well as a core project team. Sinceearly 2003 it has been working with a groupof schools to develop and test the impact ofimproved learning environments and work isnow beginning with a further group.

The focus is on developing and embeddinglong-term strategic thinking within schools,rather than solving short-term problems.The work began with the schools identifyingan issue they wanted to address, such as‘improving concentration’ or ‘communityengagement’. The Design Council team thenran an ‘immersion’ where students workedwith the Head Teacher, a range of staff andother stakeholders as appropriate.

The immersion followed the ‘discover’ and‘define’ sections of the ‘double-diamond’design process, as shown opposite, to researchand understand the issue and to generatesolutions for addressing it. So at the‘understand’ stage the group researched thecauses of the issue, while at the ‘create’ stagethey brainstormed ideas for addressing theissue and democratically discussed andidentified the ones to take forward. At the‘prototype’ stage they used available materialsto develop rapid prototypes as a way ofexploring and testing their ideas and makingthem tangible.

User-Led Design in Practice Researcheffective learning environments

LearningCommunication Products andServices

Systems andProcess

PhysicalEnvironment

Understand Create Prototype Refine Test Manufacture

Problem

Discover Define Develop Deliver

SolutionProblem Definition

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29 Design Council Learning Environments Campaign28 Design Council Learning Environments Campaign

St Margaret’s school, featured in the nextsection, is an example of how this worked in the subsequent ‘develop’ and ‘deliver’phases of the project.

Since the immersions, the Design Councilteam has been working with the schools todevelop and implement their projects.The projects fall into the categories on thegraphic shown on the previous page, whichillustrates that the projects do not focus solely on the Physical Environment, but alsothe Systems and Processes that underpin any environment (from time-tabling andprofessional development to the way the schoolis managed), the way that Communication isused (to convey information, vision and ethosto staff, students and the wider community)and the way in which Products and Servicesare developed (whether they be ExtendedSchool facilities or catering).

The evaluation of the interventions in eachschool is being led by a team at the Universityof Newcastle’s Centre for Learning andTeaching. The key questions for theevaluation are:– Have the changes to the environment

improved learning?– How much has the experience of

developing their environment in this design-led way influenced the schools’procurement practices?

– To what extent have the schools found the design approach useful in other areas of school management and life?

The results so far are encouraging and theLearning Environments team will be workingwith the remaining project schools in 2005 to build on this and develop practical toolsthat schools more widely can use to improvetheir own environments.

‘The Design Council has decided to challenge the dismal reality of thenation’s schools through a radical dose of “designer-think”.’ The Guardian,20 July 2004

‘In 27 years as a teacher, I’ve never had anopportunity to do so much blue sky thinking,with such a focus.’Teacher from campaignproject school

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Following the immersion, the Design Councilteam worked with the staff and students todevelop a brief for the project in order tocommission a design team. Initial conceptsfrom eight design teams were reviewed andthree were funded to develop a vision for aflexible learning space. The three teams spenttime in the school being briefed by thestudents and teachers, observing lessons, andunderstanding how the school ran. Each teamthen presented its concepts to a panelcomprising students and teachers as well asmembers of the Design Council team.After some deliberation the panel selected themost challenging and innovative of thedesigns, largely on the basis of the students’aspirational and perceptive responses.Forpeople, the successful agency, is a relativelynew consultancy formed by a group ofdesigners whose previous experience includesaeronautical and automotive design.

Forpeople’s concept, shown overleaf, surprisedthe school by responding to the original brief in a truly insightful and imaginativeway. The designs not only create the potentialfor considerably more flexibility andmovement within the classroom, but alsoaddress issues such as how school desks act asbarriers to learning and collaboration andhow light in the classroom can be controlled more effectively.

St Margaret’s Church of England School Case Study Research effectivelearning environments

St Margaret’s, a boys’ school in Liverpool,was interested in how improvements to the learning environment could raise boys’achievement, given that boys generally under-perform against girls throughout theeducation system.

During the immersion, students worked withstaff following the design process describedon the previous pages. At the ‘understand’phase they identified why boys generallyachieve lower than girls, drawing on researchshowing that they have shorter attention spans,are less motivated by traditional learning andare more kinaesthetic, ‘hands-on’ learners.Then, at the ‘create’ stage, the group foundways of addressing these issues, for exampleby varying activities more often, through moreactive tasks and by giving more opportunitiesfor students to demostrate their work.

Finally, having worked out ways to achievethese things, the group agreed they wanted tocreate a 360° Flexible Classroom and beganbuilding rapid cardboard prototypes of thefurniture and other elements.

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The concept centres on the ‘heart’, a secureand mobile multimedia projection module at the centre of the room. The combinedtable/chair reduces the footprint of atraditional desk and chair, leaving space forthe teacher to circulate around the ‘racetrack’and so access each student individually. Theflexibility of the table/chair means it can alsobe moved by the students to supportindividual, paired and group work, while thewhiteboards around the walls can be removed(to reveal additional display space) and placedonto the tables to facilitate group work. Thealuminium window blinds move individuallyto control light and air flow and can also beused as whiteboards to provide additionaldisplay and projection space, meaning that inthe final plenary session of a lesson theteacher can refer to a vivid learning ‘trail’that has been built up around the four walls.Finally, the ‘utility belt’ around the wallsallows vital shared storage space.

Having approved the concepts, the schoolworked with the Design Council to raiseadditional funds from the DfES InnovationUnit and Liverpool LEA to fund a prototypeclassroom. A key element of the costs lay in researching and developing 40 prototypetable/chairs and so a manufacturer, StageSystems, was approached and agreed todevelop the designs and prototypes in returnfor the right to manufacture the product,provisionally called the QPod, following thetesting stage.

The prototype of the classroom was installedin a mobile classroom at the school in thesummer of 2004 and is shown on the nextpages. The prototype is being tested andevaluated by a team of teachers at the schoolduring the course of the year, supported bythe Design Council and Newcastle Universityteams. Improvements have already beenmade and it is envisaged that a furtherprototype will be made in 2005, building onthe testing to date.

The 360º Flexible Classroom is a prototypedeveloped by St Margaret’s to meet its needs.We are not suggesting that it is the one oronly ‘answer’ to the future of school learningenvironments. We hope that the prototypewill not only lead to new products, such asthe QPod, becoming available to schoolsmore widely, but that it will also provoke adebate and offer a proven methodology forschools to adopt as they develop their ownfuture learning environments and practice.

forpeople’s concept for the360º Flexible Classroom.

‘A beast’; ‘boss’; ‘suave’;‘like something offTerminator’; ‘wicked’.Pupils at St Margaret’sdescribing the 360ºFlexible Classroom

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Lockable multimedia ‘heart’for storage of projection andaudio equipment.

Removable whiteboards all round allow more visual learning and display of work. Laying theboards flat on desks lets studentswork in groups and display to theclass, while additional whiteboardsbehind the removable ones carryteachers’ pre-prepared work.

Storage space for teachermaterials/resources and studentcoats/bags.

Flexible furniture enablesstudents to personalise theheight and other features of theirtable/chair. Ergonomic designsupports better posture.

Aluminium blinds give additionalwhiteboard space and allow forgreater control over natural lightand ventilation in classroom.

Moveable furniture allowsstudents to shift from working on their own to pairs, groups orwhole-class activities in seconds.Rotating seat allows students toface all four walls, sitting forwardfor writing tasks or backwards for listening/watching.

Reduced footprint of furniturefrees up space for teacher to circulate round ‘racetrack’ and give individual support tostudents. Stackable furniture morethan doubles the space availablefor hands-on activities and role-plays.

360º Flexible Classroom Prototype

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The Design Council’s research has shownthat one of the key challenges for schools in procuring better learning environments islack of information on, or time to research,alternative solutions. Many teachersacknowledge that, as a result, the environmentremains a ‘blind spot’ for them - somethingthat they accept as a given and work around,unaware of how it could be different or howthey could make a difference.

The Learning Environments Campaign is addressing this problem and therebyinforming demand in two ways through:– An inspirational magazine to give schools

better information and ideas on how they could improve their environment

– designmyschool.com a diagnostic questionnaire and advice website to give teachers and pupils a structured approach to identifying the key weaknesses in their environment and making improvements.

An inspirational magazine Research carried outfor the Learning Environments Campaigninto how schools make procurement decisions has shown that they rely heavily onestablished supplier catalogues and thepurchasing consortia that often bulk purchaseon behalf of schools. Relatively few schoolbudget holders can afford the time or expenseof visiting a trade show, researching howother schools have addressed issues or findingdifferent suppliers. While many schools mightwish for a better environment, few recognisethat they can make a significant start by using their existing budgets to procure moreeffectively. The result is inevitably a risk-averse culture where schools replace thingsthat are broken with versions of what theyhave used in the past and know will work,generally at the lowest possible first cost.

To raise awareness of, and demand for, moreinnovative and effective design the DesignCouncil is exploring ideas such as a newmagazine - part Which? guide, part ElleDecoration - aimed at school managers andteachers and providing practical, high-qualityand impartial information on effectivefurniture, resources, layouts, support systemsand teaching approaches for learning.The dummies shown opposite indicate howthe magazine could look and feel.

Inspiring New Thinking anddesignmyschool.com Inform demand

We have also developed a partnership withTeachers TV, the DfES-funded cable channelfor teachers being launched in 2005, tohighlight teacher recommendations foreffective and innovative products in a serieson school design in 2005.

designmyschool.com Many teachers andschools know they could do more to improvetheir environment but they don’t know whereto start. Designmyschool.com is a new onlineservice being developed by Ultralab on behalfof the Design Council.

The site will offer teachers and pupils aninteractive approach to identifying the keyissues within their environment by completinga diagnostic questionnaire and receivingfeedback. It will then offer practical examples,research summaries and next steps advice on how to make improvements, drawing on 24 specially commissioned case studies and an international literature review as wellas the experience of the campaign projectschools and links to other relevant sites and organisations. Designmyschool.com isdue for launch in Spring 2005.

‘It would (be) great to have a central resource withinspiring examples.’Teacher, Kit for Purpose,Design Council, 2002

‘Involving staff, students and community users indeveloping their hopesand aspirations for ournew school was fantastic.I wish I could do it allagain knowing what I nowknow - understandingwhere the real power restswhen decisions have to be made, who really is theclient and wanting, anddeserving, openness andhonesty from all “partners”.Every school leadershould have support tohelp them get it “as rightas possible” first time.’Jill Stuart, Head Teacher,Summerhill School, Dudley

Dummy cover and spread for an inspirationalmagazine developed byRedwood, EstersonAssociates and Media10.

Prototype version ofdesignmyschool.comdeveloped by Ultralab.

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Innovation in supplying resources to schoolswill be critical in moving towards 21stcentury learning environments. This requireseducational manufacturers and supplyorganisations, such as school purchasingconsortia, to be fully involved in a user-ledprocess of research and development. TheDesign Council is developing partnerships anda programme of work focussed on supportingthis development now and in the future.

Identifying the causes of low levels ofinnovation in the supply of learning resourcesin the UK market is far from easy. Manymanufacturers argue that schools are notprepared to pay for higher-quality and betterdesigned items.

What seems clear is that manufacturersoverseas are investing more in research anddevelopment and are moving ahead in thisfield. For example, the renowned VSFurniture company in Germany develops and tests all of its new furniture inpartnership with schools and a pedagogicinstitute. Manufacturers in Denmarkfrequently work with individual schools todevelop bespoke furniture and seek to ensurethat their furniture reflects the list ofattributes listed opposite.

Meanwhile, in England, the DfES is in theprocess of approving the European CENstandards for educational furniture, yet

many UK manufacturers still do not comply with the existing British Standard 5873 for school furniture.

The Learning Environments Campaign isworking to catalyse innovation in the supplyof learning products through three linkedapproaches:– In 2002 the Furniture for the Future

initiative funded three teams of designers and manufacturers to work together to develop innovative furniture for learning.The results included the Orbital Work- station, developed by the Azumis and Keen Group and pictured overleaf.

– The Learning Environments team is currently working with manufacturers to develop innovative solutions. For example,Stage Systems is developing the QPod prototype table/chair (pictured overleaf) for use and testing within the 360º FlexibleClassroom and for subsequent manufacture.

– A high-level seminar in early 2005 will examine the causes of low innovation among UK educational manufacturers and suppliers and propose policy recommendations for the Learning Environments team to take forward.

The Learning Environments team is alsocurrently developing partnerships withmanufacturers, technology companies,schools and other partners to create a majornew initiative in 2005 aimed at developing‘live’ exemplar learning environments.

Attributes of Danish furniture design– Flexible– Mobile– Modular– Affordable– Usable– Space saving– Durable– Ergonomic - without compromising

learning effectivenessAdapted from Four Walls that Hold the Future,Danish Design Centre, 2004

Innovation, Policy and PartnershipsImprove supply

‘The work of the Learning Environments Campaign sofar demonstrates that it hasgreat potential to driveforward innovation in thesupply of learning resourcesand environments.’ DominicSavage, Director General,British Educational SuppliersAssociation (BESA)

‘Wouldn’t it be great if Richard Branson started a school suppliescompany?’ Science teacher, Kit for Purposeresearch

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QPod prototype developedby Stage Systems for the360º Flexible Classroom

Orbital Workstationdeveloped by KeenGroup through Furniturefor the Future

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We are developing a range of activities to build on and amplify the LearningEnvironments Campaign’s work. They can be broadly grouped under three headings:

Engaging champions Our high-profile ExpertPanel meets four times a year to guide thecampaign’s work and help ensure its impact.Its members are shown opposite.

We are also building a network of headteachers and practitioners who will championour work on the ground, starting with thecampaign’s project schools. This will be builton through our planned communications and events.

Changing practice We are developingpartnerships with a number of nationalbodies, including the DfES, the NationalCollege of School Leadership, and TeachersTV to develop the Campaign’s work andensure its impact on the wider system.

We are also developing a series of publicationsand tools, starting with designmyschool.com,to inspire and support schools to improvetheir own learning environments.

Changing policy Much of the campaign’ssuccess will depend on its ability to changethe policy and funding framework for school learning environments. We havecommissioned a review of policy relating

to learning environments and we are running a series of policy workshops involving seniorofficials from the DfES and other agencies aswell as a range of practitioners to interrogatethe policy framework and make practicalrecommendations for change. We will be publishing a manifesto setting out five key demands for government to improvelearning environments.

Beyond the campaign? We believe that therewill be an ongoing need for an organisationor network to bring together research andthinking on school learning environments and make it accessible for all those involvedin designing schools for the future. We areexploring the concept of an InternationalCentre for the Learning Environment, whichwould fulfil at least three functions:– An observatory: scanning the world to

collate research and practice on learning environments

– A research centre: funding and/or carrying out cutting-edge research on learning environments for the future

– A best practice and support service:disseminating accessible research and findings and providing active support to those involved in designing and building schools for the future.

We hope that you will want to join ourcampaign. Please do contact us using the detailson the opposite page.

Campaigning for Change Next steps

About the teamThe Learning EnvironmentsCampaign is one of four campaignsoverseen by Richard Eisermann,Director of Design and Innovation atthe Design Council. The othercampaigns cover Technology,Manufacturing and Design Skills.

The Learning Environments teamconsists of the following coremembers:Toby Greany Campaign LeaderSean McDougall Campaign ManagerAnna Richell Design StrategistCarmel Hayes Design Manager Hannah Ford Project ConsultantEsme Fisher Co-ordinator

External consultantsCraig Anders/Nick Thompson/JamesDodrell Cole Thompson AssociatesDave Barlow The Audit CommissionMichael Buchanan The Place GroupColin Burns DesignerChris Cotton Leading Education Joe Heapy/Oliver King EngineRob Knight Davis LangdonDevki RajGuru Erco Lighting LtdDavid Summerfield/Richard Stevens/Michael Tropper forpeople

Expert Panel membersChair: Mike Gibbons Lead Director,Innovation Unit, Department forEducation and SkillsRay Barker British EducationalSuppliers Association Mary Bousted Director General,Association of Teachers andLecturers Dame Pat Collarbone LondonLeadership Centre, National College of School Leadership David Crossley Director ofAchievement Networks, SpecialistSchools Trust Patrick Diamond Education Advisor,No.10 Policy UnitBob Doe Editor, Times EducationSupplementCaroline Fraser Enabler, Commission for Architecture and the Built Environment Paul Grainger Principal, Runcorn and Widnes Sixth Form College Joe Heapy/Oliver King Partners,EngineWayne Hemingway HemingwayDesignProfessor Stephen HeppellDirector, UltralabSteve Higgins Director, CfLaT,University of Newcastle Iain Hulland Head Teacher, AlderGrange High School, Lancashire Rob Knight Partner, Davis Langdon Bill Lucas Bill-Lucas.com Roland Meredith EducationConsultant, KPMG Steve Moss Head of ICT & MIS,Manchester City Council Sue Mulvany Director of Education and Cultural Services, LancashireCounty Council Wendy Parmley Head Teacher,Archbishop Michael RamseyTechnology College Mukund Patel Director, SchoolBuildings Design Unit, DfES Chris Poole eLearning SolutionsBusiness Manager, MicrosoftKeith Snook Director of Research and Development, RIBA Richard Stevens/David SummerfieldPartners, forpeople Sonja Stockton Head of Training,National Grid Plc Richard Williams Director, WilliamsMurray Hamm Sharon Wright Director, School Works

SponsorsThe work of the LearningEnvironments Campaign issponsored by:

AcknowledgementsThe Design Council LearningEnvironments Campaign is grateful for the support and involvement of Stage Systems as well as all the hard work by the project schools:Alder Grange Community andTechnology School.Archbishop Michael RamseyTechnology College.Great Sankey High School.Hastingsbury Upper School.St Margaret’s Church of England High School.

Thanks to the staff and students at Archbishop Michael RamseyTechnology College for the cover and endpaper images.

Contact usDesign Council34 Bow StreetLondon WC2E 7DLUnited Kingdom

Telephone +44 (0)20 7420 5200Facsimile +44 (0)20 7420 5300Email [email protected]

© February 2005Registered charity number 272099ISBN 1-904335-14-4

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The Design Council enhances prosperity and well-being in the UK by demonstrating and promoting the vital role of design within a modern economy.

We do this in a practical, hands-on way by running Design Campaigns in key areas of business and the publicsector. These campaigns bring designers and managerstogether with consumers to improve the performance oforganisations and deliver enhanced services. Our currentcampaigns are in the areas of Learning Environments,Manufacturing, Design Skills and Technology. Each has its own prospectus defining the relevant issues, setting out the case for change and inviting the participationof key partners.

For more information on the Design Council and ouractivities, please visit our website at www.designcouncil.org.uk

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Designed by [email protected]

Photography by Nigel Shafran: frontand back covers, pages 1/2/51/52Phil Sayer: pages 8/9/10/15/16/17/20/29/30/33/34/35/36/37/38/39/40/41/45Louis Girardi: pages 46/47

Printed by The Good News Press

Stock by Robert Horne Revive uncoated made from 80% de-inked post-consumer waste /20%mill broke. Revive gloss made from75% de-inked post-consumer waste.

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Design Council34 Bow StreetLondon WC2E 7DLUnited Kingdom

Telephone +44 (0)20 7420 5200Facsimile +44(0)20 7420 5300Email [email protected]

© February 2005Registered charity number 272099