Learning & Development Prospectusectsl.weebly.com/uploads/2/2/3/0/22300412/ec_ld_prospectus.pdfESR Self Service users can book their staff (Manager Self Service) or themselves (Employee

Issued: 20th July 2010

Amended: 1st May 2014

Learning & Development Prospectus

2014

2 East Cheshire Learning & Development Prospectus

Booking Information

To book a place on an internal course, please follow the process described below: Internal Non – Chargeable Courses

Check you have the required important information.

Call the L&D Admin Team on 01606-544948 (Monday – Friday, 09:00 – 16:30) or book the course through Manager/Employee Self Service.

Check your inbox for confirmation.

Manager & Employee Self Service

ESR Self Service users can book their staff (Manager Self Service) or themselves (Employee Self Service) onto some training events.

For a more detailed guide please see “Guidance – Enrol onto Learning” on the ESR Self Service Webpage

http://nww.hrdirect-east.cheshirehr.nhs.uk/manager-self-service-direct/manager-self-service-direct.htm

If you are not on ESR Self Service and would like to know more, then please see the ESR Self Service Webpage (link above) for more details.

Important information required for telephone booking:

The name of your organisation

The title, date & venue of the course you want to attend

The course code (if available)

Your email address & contact number

Your line manager’s email address




Contents Booking Information ................................................................................... 2

Manager & Employee Self Service ..................................................................... 2 Learning & Development Key Contacts ........................................................ 7 Induction & Statutory Training .................................................................... 8

Induction ............................................................................................................. 9 Core Statutory & Mandatory e-Learning ........................................................... 10 Mandatory Information Governance E-learning ................................................ 13 Clinical Mandatory Training .............................................................................. 14 Clinical Mandatory - Training Dates East Cheshire Staff .................................. 15

Target Audience: All

Customer Relations ................................................................................... 24

Conflict Resolution ........................................................................................... 24 Conflict Resolution Refresher ........................................................................... 25 Customer Care ................................................................................................. 26 Telephone Techniques ..................................................................................... 27

Medical Equipment .................................................................................... 28

ECG Workshop ................................................................................................ 28

Health & Safety .......................................................................................... 29 Healthwrap Training - to raise awareness of Prevent ........................................ 29

Occupational Knowledge & Skills .............................................................. 30

ALERT.............................................................................................................. 30 Anaphylaxis e-Learning .................................................................................... 31 Clinical Excellence in Ear Care (Initial) ............................................................. 32 Clinical Excellence in Ear Care (Update) .......................................................... 33 Core Skills for Qualified Nurses ........................................................................ 34 Courageous Conversations .............................................................................. 35 Diabetic Foot Screening & Management .......................................................... 36 First Aid at Work ............................................................................................... 37 High Dependency Skills .................................................................................... 38 Human Dimensions of Change ......................................................................... 39 Immunisation Initial Course for Registered Nurses ........................................... 40 Immunisation Update for Sexual Health Nurses & A&E Nurses ........................ 41 Interview Skills for staff in bands 1-7 ................................................................ 42 Interview Skills for staff in bands 8 and above .................................................. 43 Leg Ulcer Management & Screening ................................................................ 44 Leg Ulcer Management Advanced .................................................................... 45 Male and female urinary catheterisation ........................................................... 46 Manual Handling Practical New Starters - Permanent ...................................... 47 Manual Handling Practical New Starters – Nurse Bank .................................... 48 Manual Handling Practical Refresher for all staff of East Cheshire NHS Trust .. 49 Mental Capacity Act including DOLS ................................................................ 50 Personal Resilience Training ............................................................................ 51 Preparing a CV/Expression of Interest .............................................................. 52 Pressure Ulcer Prevention, Staging & Moisture Lesions ................................... 53 Team Leader Development Programme ........................................................... 54 Skills for People Management .......................................................................... 55 Wound Assessment & Dressing Selection ........................................................ 56


Personal Development ............................................................................... 57

AWARE ............................................................................................................ 57 Effective Appraisals for Appraisers ................................................................... 58 Financial Planning Mid Career .......................................................................... 59 Getting the best from your appraisal - training for appraisees ........................... 60 High Performance Teams Through Appraisal/PDR .......................................... 61 Meetings Management ..................................................................................... 62 Mindfulness Based Stress Reduction ............................................................... 63 Opening the Spiritual Gate ............................................................................... 64 Pre Retirement Course ..................................................................................... 65 Sign Off Mentor Workshop ............................................................................... 66 Supporting Learning and Assessment in Practice ............................................. 67 Workload Management .................................................................................... 68

Resuscitation ............................................................................................. 69

Basic Life Support & AED ................................................................................. 69

Risk Management ...................................................................................... 70 Safeguarding Children & Adult Training: Level 2 Basic Awareness .................. 70 Safeguarding Children Level 3 Cared for Children ............................................ 71 Safeguarding Children Level 3 Update ............................................................. 72

Target Audience: East Cheshire Acute Staff

Health & Safety .......................................................................................... 74

Department & Ward Evacuation Training .......................................................... 74 Evacuation Chair Training ................................................................................ 75 Fire Response Team ........................................................................................ 76 Fire Warden Training (Acute) ........................................................................... 77 Manual Handling Inanimate Loads ................................................................... 78 Practice Evacuation and use of Fire Extinguishers ........................................... 79


Advanced Clinical Assessment Skills ............................................................... 80 Core Skills for Healthcare Assistants ................................................................ 81 Dysphagia Awareness for Health Care Assistants ............................................ 82 Paediatrics The Essentials ............................................................................... 83 Recruitment & Selection ................................................................................... 84 Tracheostomy Management ............................................................................. 85 Venepuncture ................................................................................................... 86

Target Audience: Community Based Staff

Health & Safety .......................................................................................... 88

Fire Warden : Community Staff ........................................................................ 88 Manual Handling Refresher: Community Nursing Staff ..................................... 89


BFI Breastfeeding and Relationship Building .................................................... 90 Immunisation Flu & Pneumococcal Update for District Nurses ......................... 91 Immunisation Update for Health Visitors/Paediatric Nurses .............................. 92 Immunisation Update for School Nurses........................................................... 93 Venepuncture CBU .......................................................................................... 94


Personal Development ............................................................................... 95

Perinatal Mental Health .................................................................................... 95

External ..................................................................................................... 96 AQuA Improvement Methodologies .................................................................. 97

KSF Glossary .............................................................................................. 98


Foreword

Welcome to the 2012 / 2013 Training prospectus for East Cheshire NHS Trust. In this prospectus you will find many of the courses that will be provided within the year. The Trust recognises that staff are its’ most valuable resource and as such, supports and encourages learning to enable the realisation of individual’s professional and personal potential. The trust endeavours to provide high quality education, training and development with the specific aim of improving patient care. This means the Trust is committed to ensuring that staff receives appropriate and timely training, learning and development to ensure they are:

Confident and competent in their job role

Able to provide person centred, high quality and evidenced informed care

Provided with the opportunity to develop and progress in their field of Expertise.

This training prospectus provides information for Trust staff on the training and education that is available. The prospectus is updated weekly. The prospectus demonstrates the commitment of East Cheshire NHS Trust to the goal of becoming a learning organisation. A learning organisation is one which facilitates the learning of all it members and continuously transforms itself. At East Cheshire NHS Trust the Learning & Development policy lays out the annual process by which we prioritise and plan the training within the resources we have. Before applying for a study day or course, staff should ensure that the training they wish to undertake has been agreed by their manager as part of their Personal Development Plan (PDP). The Personal Development Review (sometimes know as an appraisal) should happen at least annually is one of the key elements in identifying needs. For some of these it will be clear and obvious how they are to be met (e.g. those on the statutory/mandatory list). Others may require some thought; a training need is not always met by a training course as there are many other ways of gaining access to learning. The prospectus will help you with ideas of how some needs may be met. The prospectus identifies courses and the dates for 2010 / 2011 though this list may be added to throughout the year. If you manage a group of staff this will allow you to allocate individuals throughout the year, so that rostering is easier and there is not an ‘end of year’ rush, particularly for Statutory and Mandatory Training. We hope you find something that meets your learning and development needs, but please feel free to contact us with any suggestions of courses/study days which you feel are missing.

Learning & Development Services

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Learning & Development Key Contacts

Alison Lomas Learning & Development Provider Services Manager E-mail: [email protected] Telephone: 07825 103824 Liz Kirk Learning & Development Business Partner E-mail: [email protected] Telephone: 01625 663866 Claire Walton Learning & Development Facilitator E-mail: [email protected] Telephone: 01625 663137 Learning & Development Admin / Support Service E-mail: [email protected] Telephone: 01606 544948 Details: Contact the L&D Admin / Support Service to enrol on to a course.

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mailto:[email protected]





Induction & Statutory Training


Induction

The East Cheshire NHS Trust Induction is mandatory for all new staff. It is approximately half a day, during which you can expect the following presentations below. These sessions usually run alongside the Core Statutory and Mandatory Training. For further information regarding these sessions, please contact Learning & Development on 01606 544948.

Time Topic 08.45 Registration and photographs for ID Badges

09.00 Welcome, Housekeeping and Introductions

09.15 Executive welcome to East Cheshire NHS Trust – Mr John Wilbraham, Chief Executive

09.45 Staff Library Services

10.00 Break

10.15 Dignity and Respect including the NHS Dignity Promise and the 6 C’s

Our Values and behaviours 10.45 Staff engagement, communication and wellbeing

The Trust’s commitment to staff, how we support our staff and partnership working.

11.15 Countering Fraud in the NHS

Local Counter Fraud Specialist 11.45 Question and Answer Session

Your opportunity to discuss any outstanding issues

12.35 Registration for Core Statutory and Mandatory Training

12.45 Fire Safety

Safeguarding Adults and Children

Infection Prevention and Control

Equality and Diversity

Health and Safety

Manual Handling

3.45 Close, completion of Evaluation forms and collection of ID Badges.

NEW STARTERS ARE NOT REQUIRED TO APPLY FOR THIS; ALL NEW STARTERS ARE AUTOMATICALLY ADDED TO THE NEXT AVAILABLE

DATE. Back to contents


Statutory & Mandatory Training

Core Statutory & Mandatory e-Learning

From Tuesday 2nd April 2013, Core Statutory & Mandatory training will be completed electronically through e-learning programmes, once every 3 years. Staff who have completed face to face training from January 2013 will also need a refresher in 3 years. Therefore, complete your training when it is due this year and you will not have to repeat it for another three years. Benefits of e-learning

There are many potential benefits that e-learning offers you and the NHS, such as:

Reduced timescales

Studies have shown that a whole day's worth of face to face training can be delivered in as little as 90 minutes worth of e-learning.

Cost effectiveness The need for travel, a network of trainers and the general overheads of training can be reduced significantly. All national NHS e-learning is provided to the NHS free of charge.

Accessibility All materials can be made available online. This means there are no waiting lists, learning can be undertaken close to the time of need and learners can refresh their knowledge if required. eStatutory & Mandatory is based on the modules developed for the Core Skills Framework. The modules meet all the legislative and best practice guidelines required for statutory and mandatory training. The seven modules are listed below:

Adult Safeguarding

Child Safeguarding

Moving & Handling

Health, Safety & Security

Infection Prevention & Control

Equality & Diversity

Fire Safety

You will not be registered as having completed statutory and mandatory training until ALL seven modules have been successfully completed. It is YOUR responsibility to ensure you are up to date.

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Objectives: To complete all the basic statutory & mandatory training elements which require completion by all trust staff.


WHY e-Learning? What you said...What we did... “Face to face sessions are lengthy and time consuming” – As mentioned above e-learning can be delivered in greatly reduced timescales, even as you work at your own pace. For completing the above modules and assessments, it should take on average 120 minutes. The modules can be completed all together, or if this is not possible (common within healthcare settings) you can complete the modules flexibly. All modules must be completed within one month of first log-in. “We have to travel often long distance, to access the face to face training” – All training can be completed on a local East Cheshire NHS computer at a time during your working day to suit you. Time for e-learning should be rostered into your daily routine by your manager. Every East Cheshire NHS Trust employee will have either a Smart Card or an e-learning log-in, to enable you to access e-learning (details below). “How do I log into e-learning?” There are 2 ways to access eLearning, you can use your existing smartcard or you will be issued with a username and password. You should contact the ESR Systems Support Team on [email protected] for all access issues. “Once logged in, how do I find eStatutory & Mandatory?” Please follow instructions on the e-learning guidance documents which can be found here or you can view the captivate session here. “How long will eStatutory & Mandatory take to complete?” It should take on average 120 minutes to complete all seven modules. The modules can be completed all together, or if this is not possible (common within healthcare settings) you can complete the modules flexibly. All modules must be successfully completed before you can be considered compliant. “How often do I need to complete eStatutory & Mandatory?” eStatutory & Mandatory will only need to be completed once every three years. For example if you complete your e-learning in April 2013, you will not need to complete again until April 2016. “What if I cannot access a PC at work?” If it is not possible to access a computer in your area of work you can book time on a computer in the Staff Library, contact 01625 663923. Facilitated drop–in training sessions are also being held around the trust. See Staff Matters and the Learning and Development Prospectus for more details. “Can the training by completed at home?” Yes, the training can be completed at home however you will need a separate remote access username and password. Please email the ESR Systems Support Team on [email protected] to request this, and also for guidance on PC software requirements. Be aware that the trust cannot provide any technical support for home PCs other than providing usernames and passwords.

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http://nww.hrdirect-east.cheshirehr.nhs.uk/2012-demo/e-Learning_Landing.htm

http://www.nwyhelearning.nhs.uk/elearning/northwest/CheshireICT/Tutorials/elearning.exe



What happens if I cannot use a PC? If you cannot use a PC for any reason, then your manager will need to contact Claire Walton on 01625 663137 or email [email protected] for advice and guidance. What about clinical mandatory and IG training? These still require annual updates. You can find IG training in the same place as eStatutory and Mandatory.

Please note: As soon as you successfully complete all seven eStatutory & Mandatory modules you will

not need to update for three years. Do it now! If you would like any further information regarding e-learning, please contact: Claire Walton (Learning & Organisational Development Facilitator) 01625 663137 [email protected]

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Mandatory Information Governance E-learning

Good Information Governance practice ensures necessary safeguards for, and appropriate use of, corporate, patient and personal information.

This also provides assurance to the public and to others who commission us that we are all committed to providing a confidential and secure service.

It is a national NHS requirement that all staff must complete and pass the mandatory module ‘Introduction to Information Governance. The module will take about an hour and can be completed at the workplace, at home (through a locally arranged agreement) or in a classroom.

Where possible, admin staff or those with access to a computer who feel that they will be able to follow the instructions, should complete the training within their own work environment. User name and passwords should be requested from the Info Gov Help desk on 01625 661625 prior to commencement. Further guidance can be found on the intranet and on the Trust website http://www.eastcheshire.nhs.uk/Our-Services/Information-Governance.htm

The IT training suite is being made available for those who are unable to complete the training in their workplace or feel they may need some IT assistance to complete the e-learning module. Additionally, a drop in facility will be available in the Library during opening hours for staff who are happy to complete the module without IT assistance. Anyone who feels that they may have difficulties in completing the e-learning package should make this known to their line manager as soon as possible.

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http://www.eastcheshire.nhs.uk/Our-Services/Information-Governance.htm


Statutory & Mandatory Training

Clinical Mandatory Training

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Intended Audience: East Cheshire: All business units.

Course Duration: 1 Day / ½ Day Course Owner: Brian Green Objectives: To complete all the Mandatory training elements which require completion by all Registered Patient Facing Staff.

Description: This is a one day event for Registered Patient Facing

Staff, morning sessions are for acute staff only, afternoon

sessions are for both acute and community staff. All

elements must be covered to be compliant.

Elements Covered

Basic Life Support (including advisory defibrillation)

Blood Transfusion

Care of the Acutely ill Patient

Medicines Management

Autism Awareness

You only die once

Customer Care and Communication

Specifically: All Clinical Staff.

Programme: AM Session 08.45 Registration and Welcome 09.00 Basic Life Support (Including advisory defibrillation) 11.00 Break 11.15 Blood Transfusion 12.00 Care of the Acutely ill Patient 13.00 Lunch PM Session 13:15 Registration for community based staff 13.30 Medicines Management 14.00 Autism 14.45 Afternoon break 15.00 You only die once 15.45 Customer Care and Communication 16.30 Session Close


Clinical Mandatory - Training Dates

East Cheshire Staff

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Class Date

Running

Times

(Non-CBG

Staff)

Running

Times (CBG

Staff)

Venue

Spaces

Remaining

(Hospital

Based Staff)

Spaces

Remaining

(Community

Based Staff)

28-May-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 0 16

10-Jun-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 0 15

24-Jun-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 11 30

08-Jul-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 15 20

22-Jul-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 16 29

05-Aug-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 25 28

19-Aug-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 19 32

09-Sep-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 18 30

15-Sep-2014 08:45 - 17:00 13:15 - 17:00 Crewe 0 10

23-Sep-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 22 32

07-Oct-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 17 30

13-Oct-2014 08:45 - 17:00 13:15 - 17:00 Crewe 0 22

21-Oct-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 27 34

04-Nov-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 18 31

10-Nov-2014 08:45 - 17:00 13:15 - 17:00 Crewe 0 18

18-Nov-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 27 26

02-Dec-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 23 25

08-Dec-2014 08:45 - 17:00 13:15 - 17:00 Crewe 0 23

16-Dec-2014 08:45 - 17:00 13:15 - 17:00 Macclesfield 29 35


East Cheshire NHS Trust Training Needs Analysis These tables set out the topics deemed to be most relevant to staff groups within the Trust. This is in order to embed risk management at every level of the organisation and improve safety for patients

Type of training Staff groups requiring training How often this should be undertaken

Length of training

Delivery method

Responsibility for ensuring delivery

Corporate induction All new starters apart from Foundation Year 1 and 2 doctors, and medical locums (See Induction Policy)

Once only, on first day of employment

Half day programme

Face to face Strategic HR team

Harassment and bullying

All staff Once only Part of corporate induction

Face to face HR team

Core statutory and mandatory training

All staff Annual Half day programme

Face to face

Information governance All staff Annual Part of half day programme

Face to face Information governance team

Safeguarding adults and children (level 1)

All staff Annual Part of half day programme

Face to face Safeguarding team

Fire safety All staff Annual Part of half day programme

Face to face Governance team

Equality & diversity/Risk Management (alternate years)


Face to face Strategic HR team

Manual handling (level 1)


Face to face Manual handling team

Infection control (including hand hygiene)


Face to face Infection control team

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Length of training

Delivery method


Clinical statutory and mandatory training

All clinical staff Annual One day programme

Face to face

Basic life support (acute) – including advisory defibrillation

All clinical staff (acute only) Annual Part of one day programme

Face to face Professional practice team

Transfusion process (level 1)

All clinical staff (acute only) Annual Part of one day programme


Track and trigger All clinical staff working (acute only) Annual Part of one day programme

Face to face Outreach team

Dementia (including privacy and dignity)

All clinical staff (acute and community) Annual Part of one day programme


Health record-keeping


Face to face Governance team

Medicines management


Face to face Pharmacy team

Consent



Customer care and communication



Basic life support (community)

All community staff (community) Annual Half day Face to face Professional practice team

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Length of training

Delivery method


Other essential training

Investigation of incidents, complaints and claims

Managers/investigators of incidents (staff with access to the DIF2 side of datix)

Once only Varies Face to face Governance team

Risk awareness training for senior management

Executive directors and associate directors (as part of board and senior manager development –see section 4.0)

Varies Varies Face to face Director of Corporate Affairs and Governance

Moving and handling (level 2)

Registered nurses and healthcare assistants or support workers working in acute wards, theatres, district nursing teams, complex care, special schools, physio and occupational therapists and others who are patient handlers.

Annual Varies Face to face Manual handling team

Slips, trips and falls (staff and others)

All staff Annual N/A e-learning N/A

Slips, trips and falls (Patients)

Registered nurses and healthcare assistants working with adult patients, physiotherapists, occupational therapists

Annual Half hour Face to face Falls Lead Matron/ Professional practice team

Inoculation Incident

Registered nurses working in emergency department and out of hours service

Annual Varies Face to face Occupational health department

Transfusion process

Porters Annual Ten minutes Face to face Professional practice team

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Length of training

Delivery method


Transfusion process (level 2)

Foundation year 1 and 2 doctors Once only Varies according to role


Venous thromboembolism

Registered nurses and doctors working in the acute setting. Pharmacists and pharmacy technicians.

Once only N/A E-learning N/A

Immediate life support Registered nurses on Ward 7, Medical Assessment Unit, theatres, recovery unit, Styal prison. Emergency department and Intensive Care unit if not ALS trained. Operating department practitioners.

Every year One day Face to face Professional practice team

Advanced life support Foundation year 2 doctors, specialist trainee doctors on medical wards. All registered nurses on coronary care unit. Registered nurses band 6 and above on intensive care unit and emergency department.

Every four years Two days Face to face Professional practice team

Safeguarding children (level 2) All staff whose work brings them directly into contact with children, young people parents and carers.

This includes health care students, clinical laboratory staff, pharmacists, audiologists, radiologists, nurses working in adult acute and community, adult physicians and all other adult orientated secondary care professionals, outpatient department staff including allied health professionals working in both acute and

community setting.

Every three years Half a day Face to face Safeguarding team

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Length of training

Delivery method


Safeguarding children (level 3) All members of the workforce who work predominantly with children, young people and/or their parents/carers and who could potentially contribute to assessing, planning, intervening and reviewing the needs of a child and parenting capacity where there are safeguarding concerns. This group includes emergency department nurses and medical staff, nursing staff working in day-care and day-care settings, paediatric allied health professionals including paediatric speech therapists, dieticians, physiotherapist and occupational therapists, new born hearing, surgeons including ENT consultants, orthopaedic consultants and consultant anaesthetist and theatre staff, obstetricians, paediatric radiologists. GP’s, dentists.

Annual Half day Face to face Safeguarding team

Information governance

(level 1)

All staff Annual N/A E-learning N/A

Information governance (level 2) - additional training relevant to role

All staff in the subject access team and information governance team

Annual N/A E-learning N/A

Conflict resolution (including violence and aggression)

All frontline staff Once 4.5 hours Face to face LSMS/Security Team

Conflict resolution (including violence and aggression)

Refresher

All frontline staff Every 3 years 2 hours Face to face LSMS/Security Team

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Length of training

Delivery method


Core statutory and mandatory training – eStat and Mand

NB this training is being introduced during 2012 and once complete this replaces the face to face programme (see appendix 2)

Three yearly N/A E-learning All staff

Manual handling (level 1)

All staff Three yearly E-learning N/A

Equality, Diversity and Human Rights


Health, safety and security All staff Three yearly E-learning N/A

Infection, prevention and control (including hand hygiene)


Safeguarding children All staff Three yearly E-learning N/A

Safeguarding vulnerable adults All staff Three yearly E-learning N/A

All attendance records for the above are held in the ESR (OLM) system. Back to contents


Staff Library Service http://www.netvibes.com/ecn-stafflibrary

The Staff Library provides support and guidance to all staff and students in central and eastern Cheshire from its location on the 2nd floor of New Alderley House, West Park and also through its comprehensive website. Utilising excellent IT facilities we specialise in providing 1:1 and small group training sessions, tailored to the learner’s requirements. This enables us to offer a high quality training service, supporting clinical governance and evidence based healthcare. Popular areas of interest include how to:

register for an Athens account, your key to high quality e-resources

a brief introduction to searching NICE (NHS) Evidence

conduct effective literature searches using the Cochrane Library

search for full text journal articles using MEDLINE, CINAHL, BNI and others

navigate online information effectively and maximise time by using our website

Additional services from our Outreach Librarians: Carole Keeling, covering the Macclesfield Acute sector and Steve Collman looking after the Community, offer staff and students at Macclesfield DGH, the following:

assistance with research and improving your information searching skills

literature searching service for individuals or departments, journal club, research groups

manuscript publication assistance - help with proof-reading, references and advice on submitting your work to publishers.

Due to the non standard design of our courses, alignment to KSF dimensions cannot be published in advance but may be requested. Please contact Library Staff on 01625 66 1362 to discuss your training requirements or visit our website for further information. For your added

convenience you can follow us at the Staff Library @Twitter

http://www.netvibes.com/ecn-stafflibrary Back to contents

http://www.netvibes.com/ecn-stafflibrary

https://twitter.com/TheStaffLibrary

http://www.netvibes.com/ecn-stafflibrary


Internal Training

Target Audience: All

Business Units


Customer Relations

Conflict Resolution 9-CUS-1CRI

Course Content To provide staff with the necessary knowledge and understanding so that they are able to make the appropriate decisions during a conflict situation.

Objectives

This one day course is designed for all front line NHS staff and professionals whose work brings them into contact with members of the public, and which may expose them to situations that may become volatile and confrontational, resulting in violence and abuse. The course folows the 10 main components of CRT.

Pre-Requisites None.

Intended Audience East Cheshire NHS Trust & Community Business Group.

Additional Information

Attendees should be frontline staff, ie any body that comes in to contact with the public on a regular basis, Drs, nurses, reception staff etc.

Trainer Ray Lowndes - [email protected]

Back to contents KSF Links

Class Date Start Time End Time Location

Wednesday 21-May-2014 09:00 13:30 Macclesfield

Wednesday 04-Jun-2014 09:00 13:30 Macclesfield


Wednesday 02-Jul-2014 09:00 13:30 Macclesfield



Wednesday 13-Aug-2014 09:00 13:30 Macclesfield




Customer Relations

Conflict Resolution Refresher 9-CUS-1CRR

Course Content To provide staff with the necessary knowledge and understanding so that they are able to make the appropriate decisions during a conflict situation.

Objectives

This one day course is designed for all front line NHS staff and professionals whose work brings them into contact with members of the public, and which may expose them to situations that may become volatile and confrontational, resulting in violence and abuse. The course folows the 10 main components of CRT.

Pre-Requisites To attend the refresher course you have had to have been trained in Conflict Resolution Training for three years or more.



Attendees should be frontline staff, ie any body that comes in to contact with the public on a regular basis, Drs, nurses, reception staff etc.

Trainer Ray Lowndes - [email protected]




Friday 27-Jun-2014 09:00 12:00 Macclesfield

Friday 25-Jul-2014 09:00 12:00 Macclesfield


Wednesday 17-Sep-2014 09:00 12:00 Macclesfield

Friday 31-Oct-2014 09:00 12:00 Macclesfield

Friday 28-Nov-2014 09:00 12:00 Macclesfield

Friday 19-Dec-2014 09:00 12:00 Macclesfield



Customer Relations

Customer Care 9-CUS-1CC

Course Content

This brief introduction to Customer Care indentifies the basic concepts of customer service and then delves into effective customer service techniques and practice. It will benefit anyone who deals directly with the organisation’s customers, patients and the public.

Objectives

Delegates will: Be able to identify main customers, Discuss the general principles of customer care, Discuss different methods of communication, Discuss appropriate attitudes and behaviours, Identify strategies for dealing with difficult situations, Discuss the benefits of effective team working, Identify ways of delivering effective customer care.


Intended Audience East Cheshire NHS Trust & Community Business Group. Staff in AfC bands 1 – 4


None.

Trainer Elaine Bradbury - [email protected]



Monday 02-Jun-2014 14:00 15:30 Macclesfield



Customer Relations

Telephone Techniques 9-CR-1TT

Course Content

This workshop will help you development a more confident and friendly telephone manner. We will help you develop the skills necessary to deal with awkward or difficult situations and the taking and passing on of messages in a professional manner.

Objectives

1. To understand the difficulties and limitations of telephone conversations 2. To understand the basics of good telephone communication 3. Tips on how to handle difficult calls 4. Recognise the importance to the Trust's reputation of handling calls efficiently and professionally


Intended Audience East Cheshire NHS Trust & Community Business Group. Staff in AfC bands 1-4


None.

Trainer Elaine Bradbury - [email protected]






Medical Equipment

ECG Workshop 9-MED-1ECG

Course Content

Practical and theory session to introduce three lead and twelve lead ECG interpretation and use. Course content: The conduction cycle of the heart. Recognition of 3 Lead ECG including life threatening rhythms. Lead placement of the 3 and 12 lead ECG both demonstrated and the opportunity to practice.Consent and risk issues will be discussed. Problems encountered when recording traces. Interpretation of the 3 lead ECG.

Objectives To gain knowledge and information in how to use and interpret of both 3 lead and 12 lead ECG equipment.




Suitable for all healthcare staff.

Trainer Simon Anderson – [email protected]




Tuesday 07-Oct-2014 09:00 12:00 Macclesfield



Health & Safety

Healthwrap Training - to raise awareness of Prevent 9-RM-1HWT

Course Content Workshop for healthcare workers to support the Governments Counter Terrorism Strategy to support and reduce terrorism and to protect vulnerable individuals from being drawn into terrorism.

Objectives To raise awareness of the Prevent Strategy and ensure that healthcare workers are confident and knowledgeable in assessing situations that cause concern.




KSF Links

Trainer Diane Yates – [email protected]




Wednesday 04-Jun-2014 11:45 13:00 Crewe







Occupational Knowledge & Skills

ALERT 9-OCC-1A

Course Content

This 1 day course has been developed to teach healthcare staff how to anticipate, recognise & prevent critical illness at an early stage. The course teaches healthcare professionals a structured approach to identify organ impairment, to initiate appropriate treatment & to Predict, Prevent, Treat & Communicate & will result in benefits to patients including; improvements in general ward care of patients, earlier referrals to ICU & improved communication.

Objectives

By the end of the course the healthcare professional will be able to: Utilise assessment tools appropriately to assess a patient's condition and act appropriately. Apply knowledge and understanding of the relevant pathophysiology associated with illness in patients who are deteriorating/critically ill. Demonstrate improved organisational & communication skills.

Pre-Requisites The learner must read the manual (sent out one month prior to commencement of the course) in advance of the day.



This course is for qualified nurses in all hospital based areas and medical staff of all grades (often attended by FY1 doctors).

Trainer Heather Cooper - [email protected]




Friday 19-Sep-2014 08:00 17:00 Macclesfield





Anaphylaxis e-Learning 9-RES-1AE

Course Content An e-Learning theoretical package providing participants with the opportunity to develop the necessary knowledge to deal with Anaphylaxis incidents.

Objectives On completion of the package and with further self study participants should be able to - Define the signs, symptoms and causative effects of anaphylaxis and explain the management of anaphylaxis.




Clinical Staff.

Trainer Nicky Matthias - [email protected]

Please note, this session is a piece of e-Learning. For Access please contact Learning & Development Administration on 01606 544948 or

[email protected].






Clinical Excellence in Ear Care (Initial) 9-OCC-1CEEC

Course Content

This is a full day class room based Initial Clinical Excellence in Ear Care course to be attended by Registered Nurses who have never undertaken ear care training or who received training more than 3 years ago).

Objectives

Revise basic anatomy and physiology of the ear Explore the management of people with ear problems and the importance of promoting ownership of safe, personal ear care. Identify clinical conditions within the ear and discuss appropriate management Relate health conditions not directly associated with the ear but may have an effect on the function and / or presentation of the ear. Develop the practical clinical skill of Otoscopy to enable participants to identify the normal features of the ear in order to recognise the abnormal. Practice and develop the clinical skills required for safe and effective ear irrigation and instrumentation. Explore the risk management of ear care, the clinicians professional accountability and importance of accurate documentation of the consultation.


Intended Audience East Cheshire NHS Trust Staff & Community Business Group.

Trainer Chandra Sheer - [email protected] Sarah Xhepa - [email protected]

Back to contents


Thursday 03-Jul-2014 09:30 16:30 Congleton

Tuesday 04-Nov-2014 09:30 16:30 Crewe

Tuesday 13-Jan-2015 09:30 16:30 Congleton

Tuesday 17-Mar-2015 09:30 16:30 Congleton





Clinical Excellence in Ear Care (Update) 9-OCC-1CEEC

Course Content

Aimed at registered nurses who have previously completed a full day theoretical and practical ear care course. This half-day course provides continued professional development by offering an update of subject knowledge and advice on further practical skills.

Objectives

Revision of clinical understanding of safe ear care Reflection on past practice and learn from other nurses experiences Update knowledge on changes in practice and literature references Review and add to practical skills.




KSF Links

Trainer Chandra Sheer - [email protected] Sarah Xhepa - [email protected]

Back to contents


Thursday 22-May-2014 09:30 14:00 Congleton

Tuesday 21-Oct-2014 12:30 17:00 Congleton





Core Skills for Qualified Nurses

Course Content

A five day course designed to cover core skills competencies for adult nurses working within the acute care setting. The course is particularly suited to new starters and newly qualified nurses and enhances your preceptorship. The content includes immediate life support, medical device training, practical clinical skills sessions and utilises simulation to enhance human factors including team working, communication skills, leadership and situational awareness.

Objectives To provide nurses with the underpinning knowledge, techniques and opportunity to become competent in delivering core clinical skills and using medical devices.




All 5 days must be attended.

KSF Links TBC

Trainer Julie Brown - [email protected]

Please note all dates for this course are now full, please contact the trainer for more information.

Back to contents




Courageous Conversations 9-OCC-1CC

Course Content This half day interactive workshop is designed to support participants by refreshing their skills and exploring ways of having courageous conversations with confidence and effectiveness.

Objectives

To give participants the opportunity to explore communications they find challenging Provide an insight and develop skills to have courageous conversations with confidence and effectiveness Understand and appreciate the challenges to courageous conversations Have greater self-awareness of triggers and inner dialogue


Intended Audience East Cheshire NHS Trust.


KSF Links

Trainer Emma Burgess – [email protected]



Thursday 29-May-2014 09:30 12:30 Crewe

Tuesday 22-Jul-2014 13:30 16:30 Macclesfield

Wednesday 20-Aug-2014 13:30 16:30 Crewe

Wednesday 22-Oct-2014 13:30 16:30 Crewe

Tuesday 11-Nov-2014 09:30 12:30 Macclesfield




Diabetic Foot Screening & Management 9-OCC-1DFS

Course Content

To enable nurses to undertake a diabetic foot assessment and to interpret the assesent to plan on-going intervention. To be able to use the referral process effectively to ensure patients receive appropriate care from the multidisciplinary team.

Objectives

1. Undertaking a full diabetic foot assessment. 2. To be able to use the referral process effectively. 3. For staff to be able to identify the neuropathic and ischaemic ulcer, and to be able to describe the management of each.




Attendees should be Qualified Clinical staff with regular contact with patients with Diabetic Foot problems.

KSF Links Core 1-6 and HWB2

Trainer Ann-Marie Jarvis - [email protected]



Wednesday 18-Jun-2014 09:30 16:30 Nantwich

Wednesday 22-Oct-2014 09:30 16:30 Macclesfield




First Aid at Work 9-OCC-1FAAW

Course Content

This three day course comprehensively covers the practical skills needed by first aiders in most workplaces. It meets the standards required to help employers comply with Health and Safety (First Aid) Regulations.

Objectives To provide the underpinning knowledge and develop the skills required to carry out First Aid.




KSF Links

Trainer Steve Booth - [email protected]




Thursday 05-Jun-2014 09:00 16:00 Macclesfield

Tuesday 10-Jun-2014 09:00 16:00 Macclesfield

Monday 15-Sep-2014 09:00 16:00 Macclesfield

Thursday 18-Sep-2014 09:00 16:00 Macclesfield


Monday 03-Nov-2014 09:00 16:00 Macclesfield




High Dependency Skills 9-OCC-1HDS

Course Content

This 4 day course is aimed at ward nurses & consists of 2 theoretical and 2 practical days during which the learner will work with a mentor in the High Dependency Unit & Intensive Care Unit. The course aims to educate ward staff with increased skills and ability to assess and care for deteriorating patients and includes acquisition of skills and ability to make critical care a level of care and not just a place.

Objectives

By the end of the course the nurse will be able to: Utilise assessment tools appropriately to assess a patient's condition and act appropriately. Apply knowledge and understanding of the relevant pathophysiology associated with illness in patients who are deteriorating/critically ill.


Intended Audience East Cheshire NHS Trust including Community Business Group


KSF Links

Trainer Heather Cooper – [email protected]








Human Dimensions of Change 9-OCC-1HDC

Course Content This half day interactive workshop is to support staff affected by the workforce change projects.

Objectives The process of change Bridges model of transition Frameworks and models to help people through change




KSF Links







Immunisation Initial Course for Registered Nurses 9-OCC-1LUM

Course Content

This course has been developed in line with National Guidance from the Health Protection Agency (2005). It aims to provide an opportunity for clinican's to develop an underpinning knowledge and awareness on current immunisation best practice. It is a 1 day class room taught session supported by the completion of a pre-course workbook.

Objectives

Raising the profile of immunisation, to prevent disease outbreak and ultimately eradicate disease. Enabling clinicans to competently immunise against vaccine preventable diseases, equipping them with the capacity to transmit evidence based knowledge and practice to others.




KSF Links

Trainer Nicola Matthias – [email protected]



Tuesday 15-Jul-2014 09:30 16:30 Crewe

Thursday 18-Sep-2014 09:30 16:30 Crewe

Tuesday 09-Dec-2014 09:30 16:30 Crewe

Monday 02-Mar-2015 09:30 16:30 Macclesfield




Immunisation Update for Sexual Health Nurses & A&E Nurses

9-OCC-1LUM

Course Content

This is a one day immunisation update course in line with recommendations from the National Immunisation Guidance from the Health Protection Agency [2005]. It is for Registered nurses working within Sexual Health and A&E services involved in immunisation in any context, whether administering or advising on immunisations.

Objectives To enable the participants to demonstrate competence, evidence based knowledge and understanding, in all aspects of immunisation. Ensure compliance with National Standards.




KSF Links

Trainer Nicola Matthias – [email protected]



Monday 20-Oct-2014 09:30 16:30 Crewe




Interview Skills for staff in bands 1-7 9-OCC-1IS


Objectives

What is the purpose of an interview / Types of interviews / How to prepare and promote yourself Communication STAR technique Following up the interview




KSF Links







Interview Skills for staff in bands 8 and above 9-OCC-1IS8


Objectives

Types of interview including assessment centres Preparing yourself for interview Promoting yourself at interview Following up the interview




KSF Links

Trainer Angela Bradbury – [email protected]








Leg Ulcer Management & Screening 9-OCC-1LUM

Course Content

A comprehensive training course that will enable clinician that will enable the clinician to assess patients with leg ulcers and manage patients with venous leg ulceration.Attendance at all 3 days is compulsory to complete the course requirements.Attendees must have regular contact (Daily,Weekly basis) with patients with Leg Ulcers to complete the practical coursework.

Objectives

1. Undertaking a full leg ulcer assessment and use of the Doppler Ultrasound, 2. Theory of compression bandaging and practical of 4 layer bandaging, 3. Treatment of skin problems, 4. Prevention of recurrence of leg ulceration.




Qualified Nurses who regularly care for patients with leg ulcers and are able to put the above into practice.

KSF Links KSF Links: Core 1-6 HWB2.







Leg Ulcer Management Advanced 9-OCC-2LUM

Course Content

A comprehensive training course that will enable the clinician to increase level of confidence and knowledge when assessing patients with leg ulcers and manage patients with more complex leg ulceration.

Objectives

1. The nurse will have an increases level of confidence when undertaking leg ulcer assessments, 2. Will have knowledge of other methods of assessment that indicate arterial flow when ABPI gives limited information, 3. Nurses will be equipped with new research and practice initiavtives that can be used to enhance patient care.

Pre-Requisites

Students must have attended the Leg Ulcer Management 3 Day or equilvalent course before undertaking the Leg Ulcer Management Advanced. Compression Badaging should already be a normal part of your treatment regimes and be fully competent with this skill.



All qualified Nurses who have undertaken the Leg Ulcer management course and who wants to update and expand their knowledge and practice.

KSF Links Core 1-6 HWB2.




Tuesday 10-Jun-2014 09:30 16:30 Crewe




Male and female urinary catheterisation 9-HEA-1MFUC

Course Content

A half day course designed to provide both the underpining theory and the opportunity to practice safely the skills required for undertaking urinary catheterisation and delivering catheter care. Competency Assessment form will be given.

Objectives

To provide nurses with the underpinning knowledge, techniques and opportunity to practice urinary catheterisation for male and female patients Rationale for catheterisation Applying ANTT to catheter insertion Knowledge of good catheter care


Intended Audience East Cheshire NHS Trust including Community Business Group.


KSF Links

Trainer Julie Brown – [email protected]





Thursday 13-Nov-2014 09:00 12:00 Macclesfield




Manual Handling Practical New Starters - Permanent 9-HEA-1MHNS

Course Content

Participants will have the opportunity to partake in practical elements of manual handling to enable them to carry out manual handling tasks within the workplace and gain experience of equipment used within East Cheshire NHS Trust.

Objectives

To safely use manual handling equipment To hand an undertsanding of legislation and trust policy To understand the importance of a manual handling risk assessment To be aware of unsafe techniques




Staff that carry out patient handling activities.

KSF Links C1, C2, C3, C4, C5, C6.

Trainer Cheryl Cunningham - [email protected]



Friday 30-May-2014 10:00 16:00 Macclesfield










Manual Handling Practical New Starters – Nurse Bank

9-HEA-1MHNS

Course Content

Participants will have the opportunity to partake in practical elements of manual handling to enable them to carry out manual handling tasks within the workplace and gain experience of equipment used within East Cheshire NHS Trust.

Objectives

To safely use manual handling equipment To hand an undertsanding of legislation and trust policy To understand the importance of a manual handling risk assessment To be aware of unsafe techniques



Staff that carry out patient handling activities.

KSF Links C1, C2, C3, C4, C5, C6.

Trainer Cheryl Cunningham - [email protected]







Friday 08-Aug-2014 10:00 16:00 Macclesfield







Manual Handling Practical Refresher for all staff of East Cheshire NHS Trust

9-OCC-1MCA

Course Content Participants will have the opportunity to partake in practical elements of manual handling and refresh their knowledge of equipment used within East Cheshire NHS trust.

Objectives

To refresh participants knowledge of equipment used at East Cheshire NHS Trust, to have the opportunity to share best practice looking at practical techniques, to be involved with problem solving scenario's.




KSF Links TBC.

Trainer Clare Beesely – [email protected]





Thursday 17-Jul-2014 09:30 12:30 Macclesfield


Thursday 21-Aug-2014 09:30 12:30 Macclesfield





Mental Capacity Act including DOLS 9-OCC-1MCA

Course Content An overview of the Mental Capacity Act including the Deprivation of Liberty Safeguards (DOLS)

Objectives

Attendees will gain an understanding of: Background to the MCA; Assessing Capacity; Best Interests; IMCA’s; Advance Decisions; Lasting Power of Attorney;Court of Protection and Deputies,:Office of Public Guardian;Research;Restraint;DOLS; MCA Code of Practice; DOLS Code of Practice.




KSF Links TBC.

Trainer John Glynn – [email protected]






Personal Resilience Training 9-OCC-1PRT

Course Content This half day interactive workshop is to support staff attected by the workforce change projects.

Objectives

The overall aim of this session is to build perosonal resilience in order to maintain high performance and positive well being. Gain an undertstanding of your own emotional resilience/recognise and develop your key signature strengths/opportunity to try tools and techniques to enable you to develop cognitive flexibility/examine the signs and symptoms of stress / demonstrate an understanding of your time thieve and how to diminish their effect.



KSF Links TBC.






Wednesday 13-Aug-2014 09:30 12:30 Congleton



Tuesday 17-Feb-2015 13:30 16:30 Macclesfield

Tuesday 17-Mar-2015 09:30 12:30 Macclesfield




Preparing a CV/Expression of Interest 9-OCC-1PCVI


Objectives

Identify articulate relevant key transferable skills and qualities Preparing an effective CV/Expression of interest and personal statement Promoting themselves in writing Presenting a CV




KSF Links








Pressure Ulcer Prevention, Staging & Moisture Lesions 9-OCC-1PUP

Course Content

To enable nurses to undertake an informal assessment of a patients¿ risk of developing pressure ulcers. To implement appropriate preventative measures to reduce the risk of patients developing pressure ulcers, including appropriate use of pressure relieving equipment. Students must have pressure ulcer risk assessment and prevention as part of their role.

Objectives

Will be able to undertake an accurate risk assessment. Be able to identify appropriate measures of prevention following assessment. Describe differences between pressure redistribution and pressure reliefRequest appropriate equipment following assessment. Describe use and limitations for pressure relieving equipment.




KSF Links Core 1-6 and HWB2




Tuesday 11-Nov-2014 09:00 13:00 Crewe




Team Leader Development Programme 9-PD-1SPM

Course Content

This 6 day programme is designed for colleagues with little or no experience of team leadership and management or those who have received no formal training. Each day will comprise two distinct subject areas and will be facilitor led. All sessions will be very interactive and support can be offered to individuals attending the programme. Areas of knowledge and skill covered will include managing self and others. Decision making and problem solving. Time/workload management. Change and resilience. Communicating for results. Teamwork & value based leadership.

Objectives

Participants will: Overview theories, concepts and principles associated with effective team leadership and management. Discuss and apply solutions to common challenges experienced by team leaders. Develop their communication skills through theoretical dicussion and practical application.



KSF Links TBC




Wednesday 09-Jul-2014 09:30 16:30 Congleton

Wednesday 23-Jul-2014 09:30 16:30 Congleton



Wednesday 10-Sep-2014 09:30 16:30 Congleton

Wednesday 24-Sep-2014 09:30 16:30 Congleton

Friday 17-Oct-2014 09:30 16:30 Crewe

Friday 31-Oct-2014 09:30 16:30 Crewe




Skills for People Management 9-PD-1SPM

Course Content

The course has been developed by Cheshire HR Service to support line management in practical tools for managing staff as well as an opportunity to share experience. The course is aimed at at Band 6 and above and topics include: Planning and Organising your Workforce, Managing Absence in the Workforce, Managing Conduct, Managind Capability, Bullying & Harrassment/Dealing with Grievances, Conducting Investigations, Organisational Change ( Redundancy & Tupe) and Personal Development Reviews/KSF. Please note that your directorate will be charged.

Objectives

For managers to understand their role in the management and development of their team. To provide an understanding of employment legislation and guidance on the use of Trust policies. To develop the confidence to proactively manage staff and situations. To avoid risks and make informed decisions.




KSF Links TBC

Trainer HR Consultants - [email protected]






Wound Assessment & Dressing Selection 9-OCC-1WADS

Course Content This course will enable the clinician to perform wound assessments on a variety of wounds and then selecting the most appropriate wound care product for this wound.

Objectives 1. Wound Identification, 2. Wound Assessment, 3. Debridement options, 4. Dressing Selection, 5. Documentation.




All qualified Nurses who manage wounds. This course is not suitable for unqualified staff.

KSF Links Core 1-6 and HWB2.




Wednesday 24-Sep-2014 13:00 16:30 Crewe



Personal Development

AWARE 9-PD-AW

Course Content Awareness, Why Anticipation and Reacting is Essential. Exploring the role and responsibility of the HCSW.

Objectives

Explore the role and responsibilities of the HCSW in recognising and responding to changes in patient condition 2.- Develop the underpinning knowledge and skills to ensure effective performance when observing and monitoring patient 3.- Support achievement of competent practice.


Intended Audience East Cheshire NHS Trust & Community Business Group


KSF Links

Trainer Heather Cooper – [email protected]



Thursday 22-May-2014 08:00 17:30 Macclesfield



Friday 22-Aug-2014 08:00 17:00 Macclesfield





Effective Appraisals for Appraisers 9-PD-1EAA

Course Content Objectives

An introduction to the trust values and underpinning behaviours

An understanding of the core principles and benefits of effective appraisals using the new documentation

Be able to hold structured conversational appraisal meetings and deal with conflict should it arise

Be able to review appraisee’s performance (including KSF competencies and behaviours linked to trust values) and clearly summarise the agreed level of performance

Be able to give constructive and motivational feedback, including to challenge unacceptable behaviour

How to deal with disagreements or conflict diplomatically and with confidence

Know how to set and write SMART performance objectives linked to organisational and team objectives

Know how to set and write a meaningful personal development plan




KSF Links TBC.

Trainer Emma Burgess - [email protected]




Thursday 04-Dec-2014 13:30 16:30 Crewe

Thursday 22-Jan-2015 13:30 16:30 Macclesfield

Tuesday 17-Feb-2015 09:30 12:30 Macclesfield




Financial Planning Mid Career 9-PD-1FPMC

Course Content

This course is specifically designed for anyone who would like advice and guidance on the options and choices available to ensure you save sufficient money for your retirement while preserving your assets. It covers a comprehensive planning guide to managing your personal finances.

Objectives




KSF Links TBC.

Trainer Grace Winter – [email protected]



Monday 01-Sep-2014 09:00 12:30 Crewe




Getting the best from your appraisal - training for appraisees

9-PD-1GBA

Course Content

An introduction to the trust values and behaviours and how they link into appraisals

How to prepare for and get maximum benefit from the appraisal

Effective listening and questioning skills

How to deal with disagreements or conflict diplomatically and with confidence

Agreeing SMART objectives

Ensuring that your appraiser takes account of your personal development needs




KSF Links TBC.






Friday 12-Dec-2014 13:30 16:30 Crewe

Friday 19-Dec-2014 09:30 12:30 Macclesfield

Thursday 22-Jan-2015 09:30 12:30 Macclesfield

Tuesday 17-Mar-2015 13:30 16:30 Macclesfield




High Performance Teams Through Appraisal/PDR 9-PD-1HPT

Course Content To help managers focus on the individuals within their team to support high performance, identify development needs and to be able to identify a range of development methods.

Objectives

The main outcome of this will be managers who are competent in delivering effective appraisal/PDRs where performance is assessed against meaningful objectives, development needs identified and a personal development plan is achieved for all staff.




KSF Links TBC.







Meetings Management 9-PD-1MM

Course Content

This workshop has been developed to provide learners with the knowledge and skills required to manage an meetings effectively. On completion, learners will have a better understanding of planning and organising meetings, as well as taking notes and writing minutes.

Objectives

Understand the arrangements and actions required for planning and organising meetings/events

Know the format of a meeting

Be able to prepare for a meeting

Be able to support and contribute to running a meeting

Know the importance of taking notes at a meeting and different ways of recording notes, in order to produce accurate minutes of a meeting


Intended Audience East Cheshire NHS Trust staff & Community Business Group Staff in AfC bands 1-4


None.

KSF Links C1, C2, C4, C5.

Trainer Elaine Bradbury – [email protected]


Back to contents




Mindfulness Based Stress Reduction 9-PD-1MBS

Course Content A weekly experiential course designed to enable participants to learn skills and strategies to manage their own life experiences.

Objectives

To experience, learn and embed mindfulness practices both formal and informal. To investigate own reactions to situations and become aware of other options.




All staff.

KSF Links TBC.

Trainer Sarah Talbot - [email protected]






Opening the Spiritual Gate 9-PD-1PRC

Course Content

This free one day course aims to raise awareness of spiritual and religious issues and the needs of patients, discerning what gives meaning to life and may be important to those who are ill, to improve communication skills and confidence in opening, maintaining and closing conversations about spiritual and religious needs, and to be more aware of resources available for meeting the spiritual and religious needs of individuals in our care.

Objectives

At the end of the day this one day course it is expected that participants will have greater assurance about the nature of the spiritual and religious needs, greater confidence in using their commmunication skills to explore such matters with patients in their care and a greater likelihood of enabling those needs to be fully understood and met.




KSF Links

Trainer Janet Parkinson – [email protected]









Pre Retirement Course 9-PD-1PRC

Course Content

This half day course will take you through the important financial information you need to think about as you approach retirement. The session will be delivered by Eulogie Limited and will cover the NHS Pension Scheme in all its versions, when you can retire, returning to work after retirement, State Pensions, Saving and Investing, Wills, Long Term Care, Inheritance Tax and where to get advice. Any other financial matters of interest to you can be raised during the seminar. Questions are encouraged throughout the seminar.

Objectives

At the end of the seminar you should be aware of and understand:

Your NHS Pension, how to claim it and the options open to you

The State Pension and the changes taking place

Tax in retirement

Different types of saving, investment and risk and their relevance to you

How Long Term Care costs and Inheritance Tax could affect you and your family

The benefits of and need for a Will and Lasting Power of Attorney and what could happen without them

Where to get advice, the different types of advice, its cost and your rights.



This course is ideal for people who are within 5 years retirement.

Trainer Ian Sheppard - [email protected]



Wednesday 18-Jun-2014 09:00 13:00 Northwich





Sign Off Mentor Workshop 9-PD-1SOM

Course Content The session will provide stage 2 Mentors with the opportunity to explore and develop the skills to become a sign off mentor.

Objectives Participants will gain knowledge and skills through group discussion and simulation in preparation to meet the NMC requirements for Sign off Mentors. KSF Links: TBC.




Stage 2 Mentors.

KSF Links TBC.

Trainer Julie Brown - [email protected]



Monday 19-May-2014 14:00 16:00 Macclesfield




Supporting Learning and Assessment in Practice 9-PD-1SLAP

Course Content

These sessions are for all Mentors and Practice Educators to update their knowledge in the support and assessment of pre-registration healthcare students. This is an annual requirement of the Nursing and Midwifery Council (NMC Standards to Support Learning and Assessment in Practice 2008, 2011).

Objectives Participants will gain knowledge and skills through group discussion and simulation in order to meet their CPD requirements.




KSF Links

Trainer Sonia Anderson – [email protected] Emily Chaffe – [email protected]





Friday 14-Nov-2014 10:00 12:00 Crewe

Monday 08-Dec-2014 14:00 16:00 Macclesfield





Workload Management 9-PD-1WM

Course Content This workshop on Workload Management offers a range of practical tips, tools and techniques to help you prioritise and use your time effectively as well as managing your paperwork and workstation.

Objectives

1. To provide delegates with tools to prioritise work tasks and manage their time more effectively 2. To examine effective techniques for email management 3. To identify ways of managing diaries and arranging meetings


Intended Audience East Cheshire NHS Trust & Community Business Group. Staff in AfC bands 1-4


None.

KSF Links C1, C2, C4, C5

Trainer Elaine Bradbury – [email protected]





Resuscitation

Basic Life Support & AED 9-RES-2BLS

Course Content A three hour first aid course covering basic life support for all age groups and the use of an Automated External Defibrillator.

Objectives

Needs of the unconscious casualty (Primary Survey, Recovery Position) Needs of an unconscious casualty not breathing normally (CPR) Needs of a conscious choking casualty (Minor and Severe) Use of an Automated External Defibrillator.




KSF Links Core Dimensions 1 - 6 and HWB 1 - 7.

Trainer Joseph Lucas (St John Ambulance)

Please note, additional sessions are available. Contact Learning & Development on 01606 544948 for more information.



Tuesday 20-May-2014 09:30 12:30 Winsford

Tuesday 20-May-2014 13:30 16:30 Winsford




Risk Management

Safeguarding Children & Adult Training: Level 2 Basic Awareness

9-RM-1SGCA

Course Content A half day classroom session to enable staff who have had little of no experience of child protection, to develop an understanding of safeguarding children and the current system.

Objectives

Demonstrate an awareness of the types of abuse; Recognise some of the signs & symptoms of abuse;Have a knowledge of reporting procedures should there be a concern, suspicion or allegation of abuse




Clinical and non-clinical staff who have regular contact with parents, children and young people.

KSF Links C3, C6, HWB1, HWB2, HWB3.

Trainer Rachel Dutton - [email protected]



Monday 19-May-2014 13:00 15:00 Macclesfield

Tuesday 27-May-2014 09:00 11:00 Crewe







Risk Management

Safeguarding Children Level 3 Cared for Children 9-RIS-1SCL3C

Course Content This session will include information regarding local procedures to meet the health needs of Cared for (Looked After) children within the context of recent developments in national statutory guidance.

Objectives

Participants will have a greater understanding of the health needs of Cared For (Looked After) Children and and an increased understanding of how relevant is statutory guidance is implemented locally.

Pre-Requisites



KSF Links

Trainer Helen Mullock - [email protected]




Tuesday 17-Jun-2014 09:30 12:30 Winsford

Thursday 09-Oct-2014 09:15 12:30 Crewe



Risk Management

Safeguarding Children Level 3 Update 9-RIS-1SCL3

Course Content

A 2 hour classroom based session to provide the opportunity for staff to develop an increased awareness of the complexities of safeguarding children. To offer up to date information to enable staff to identify and respond appropriately to concerns about childrens safety and well being.

Objectives

To recognise own responsibilities with regard to Safeguarding Children and Young People, to demonstrate knowledge of the referral pathway and how to access interagency support to Safeguard Children, to discuss relevant child protection legislation and guidance, to examine examples of good practice.

Pre-Requisites Must have attended a Safeguarding Children Basic Awareness session.



All staff working predominately with children, young people and parents. Update training mininum 3 yearly.

KSF Links C3, C6, HWB1, HWB2, HWB3.

Trainer Rachel Dutton - [email protected]




Tuesday 23-Sep-2014 09:00 12:00 Crewe


Wednesday 26-Nov-2014 09:00 12:00 Crewe



Internal Training

Target Audience: East

Cheshire Acute Staff


Health & Safety

Department & Ward Evacuation Training 9-HS-1DWE

Course Content To provide staff working with dependant and highly dependant patients with the appropriate fire evacuation procedures and techniques for their specific work location.

Objectives

This 30 minute session is designed to explain the principles of progressive horizontal evacuation including fire compartmentation, the responsibilities assigned to persons in the event of an evacuation and the correct actions in evacuating patients and members of the public.


Intended Audience Staff working with dependant and highly dependant patients in a hospital setting.


To be completed every 2 years.

KSF Links TBC

Trainer(s) Phil Dodd ([email protected]) Clive Pickering ([email protected])

To book a place on this course, please contact one of the trainers

listed above. Back to contents




Health & Safety

Evacuation Chair Training 9-HS-1ECT

Course Content A course which involves a short theory session followed by a practical demonstration in which staff participate and gain practical hands-on experience of using an Evacuation Chair.

Objectives

Understand how to identify and use an assisted escape device and how to avoid any use that may lead to further risk. It will demonstrate the part that these devices can play in an overall strategy for means of escape for people with mobility issues during an evacuation.


Intended Audience Any individual who is required to operate an evacuation chair to facilitate the means of escape for wheelchair users in the event of a fire.


To be completed annually.

KSF Links TBC







Health & Safety

Fire Response Team 9-HS-1FRT

Course Content A course designed to enable attendees to carry out the duties of a Fire Team member at Macclesfield District General Hospital.

Objectives

The practical scenarios are designed to explain the responsibilities assigned to fire team members during a fire alarm activation/actual fire and give them the opportunity to carry out their role in a training environment.The session will also include practical training in the use of fire extinguishers.


Intended Audience Fire response team including site managers.



KSF Links TBC







Health & Safety

Fire Warden Training (Acute) 9-HS-1FWT

Course Content A course designed to enable attendees to carry out the duties of a Fire Warden. This course provides the knowledge that will allow them to carry out duties relating to fire safety and emergency procedures.

Objectives

Understand how to undertake a simple fire safety inspection of their workplace to ensure that fire risk remains at an acceptable level. State the different methods used to identify and control fire hazards. How to assist during evacuations. Practical training in the use of fire extinguishers


Intended Audience Fire Wardens working in a hospital setting.



KSF Links TBC


Back to contents





Tuesday 16-Sep-2014 13:00 14:00 Macclesfield

Monday 13-Oct-2014 13:00 14:00 Macclesfield





Health & Safety

Manual Handling Inanimate Loads 9-HEA-1MHI

Course Content

A practical awareness session looking at the safest, most effective way to move a load with an emphasis on risk assessment and legislation in regards to health and safety and the safe use of equipment in line with Trust policy.

Objectives

Gain knowledge and skills necessary to promote safe systems of work using a risk assessment formula for the handling of inanimate loads. To encourage individuals to reflect on their learning experience and apply this to their daily work activities. Please contact Nicky Raines via cheshire e-mail or ext 3973 to discuss load management training if you require training within your department.


Intended Audience East Cheshire NHS Trust employees only. For staff that undertake inanimate load handling.


KSF Links TBC

Trainer(s) Cheryl Cunningham ([email protected])

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Monday 16-Jun-2014 13:00 16:00 Congleton

Monday 01-Sep-2014 13:00 16:00 Congleton

Monday 03-Nov-2014 13:00 16:00 Congleton



Health & Safety

Practice Evacuation and use of Fire Extinguishers 9-HS-1PEFE

Course Content

To provide staff working with dependant and highly dependant patients with the appropriate response to an activation of the fire alarm system. This course will also provide attendees with practical training in the use of Fire Extinguishers.

Objectives

A practical scenario to allow attendees to carry out a practice evacuation of a ward/department. The session is also designed to explain the actions required during continuous and intermittent fire alarms. Attendees will also understand the methods of operation, capabilities and limitations of fire extinguishers through practical hands on experience of tackling a fire.


Intended Audience Staff working with dependant and highly dependant patients in a hospital setting.



KSF Links TBC














Advanced Clinical Assessment Skills 9-OCC-1ACAS

Course Content

This 6 day course is aimed to teach senior practitioners with advanced clinical assessment skills in order to manage the deteriorating patient within the ward environment. Including; abdominal examination, chest percussion and X-ray interpretation

Objectives

Apply knowledge and understanding of the relevant pathophysiology association with illness in patients who are critically ill. Utilise assessment tools appropriately to assess a patients’ condition and act accordingly.




KSF Links None.

Trainer Heather Cooper - [email protected]




Thursday 02-Oct-2014 09:00 16:30 Macclesfield








Core Skills for Healthcare Assistants 9-OCC-1CSHA

Course Content To provide knowledge and skills for health care assistants working in the hospital environment.

Objectives

To provide underpinning knowledge and develop the skills required to work as part of the team providing quality, compassionate care delivered in a hospital environment.This practical course covers personal care delivery, clinical observations, communication skills and the principals of infection control and prevention.




KSF Links None.

Trainer Julie Brown – [email protected]







Monday 24-Nov-2014 09:00 17:00 Macclesfield




Dysphagia Awareness for Health Care Assistants 9-OCC-1DAHCA

Course Content

This is a 2 hour training programme aimed at ward based Health Care Assistants, which will include an explanation of normal and impaired swallowing (dysphagia), what is aspiration and the signs and symptoms of aspiration, and practical considerations for safe eating and drinking.

Objectives

To understand what is dysphagia ¿ To understand what is aspiration To understand what are the signs and symptoms of dysphagia To understand Speech and Language Therapy diet and fluid recommendations, and be able to thicken fluids appropriately To have an understanding of the practical considerations to facilitate safe eating and drinking, for example positioning.




KSF Links None.

Trainer Heather Glover - [email protected]






Paediatrics The Essentials 9-OCC-1PTE

Course Content

A one day course. The morning session is mandatory for all health professionals whose work involves caring for children. Covering essential topics such as consent, safeguarding, pain assessment, communication strategies, and basic life support. The afternoon session is optional as it is aimed at the clinical aspects of caring for children dealing with: entonox delivery, glucose monitoring and intravenous administation update.

Objectives The candidates will have current based knowledge regarding guidelines and practice within paediatrics.




The morning session is mandatory for all health professionals whose work involves caring for children. The afternoon session is optional as it is aimed at the clinical aspects of caring for children.

KSF Links None.

Trainer Heather Glover - [email protected]












Recruitment & Selection 9-OCC-1RS

Course Content

An overiew of the recruitment and selection process, including training on how to write person sepcifications, adverts, how to short-list and interview skills. In addition the course will also cover relevant legislation, including recent changes (e.g. an overview of points based immigration, vetting and barring and the safeguarding agenda including contact point).

Objectives To ensure that managers have the knowedge and skills, to recuit the best staff, in accordance with current employment legislation, NHSLA, and CQC standards.

Pre-Requisites None



All managers and professionals that are involved in recruiting and selecting staff.

KSF Links C6, G6.

Trainer Gemma Davies - [email protected]








Wednesday 26-Nov-2014 09:00 12:30 Macclesfield




Tracheostomy Management 9-OCC-1TM

Course Content This is a informal and informative training session essential to all those looking after patients with a tracheostomy.

Objectives To gain and enhance knowledge to inform practice.

Pre-Requisites None



KSF Links

Trainer Kate Heath - [email protected]







Venepuncture 9-OCC-1V

Course Content

A session which will teach the participants to acquire the underpinning knowledge to perform venepuncture in the clinical setting. Further supervised practice will be required and a pack is available for participants to achieve competency in the clinical area.

Objectives Anatomy of physiology revision, safety, consent, infection Control issues, risk management, practicalities, demonstration of procedure and the opportunity to practice on the mannequins.




Open to all staff whose role involves the taking of blood for investigations.

KSF Links C1, C2, C3, C4, C5, C6, HWB1, HWB2, HWB3, HWB4, HWB5, HWB6, HWB7, HWB10.

Trainer Steve Booth - [email protected]










87

Internal Training

Target Audience:

Community Based Staff

88

Health & Safety

Fire Warden : Community Staff 9-OCC-1MHRC

Course Content

A course designed to enable attendees to carry out the duties of a Fire Warden in community premises. This course provides the knowledge that will allow them to carry out duties relating to fire safety and emergency procedures.

Objectives

Understand how to undertake a simple fire safety inspection of their workplace to ensure that fire risk remains at an acceptable level. State the different methods used to identify and control fires hazards, how to assist during evacuations and practical training in the use of fire extinguishers.


Intended Audience Fire wardens working in a community setting.

KSF Links To be completed every 2 years.

Trainer Phil Dodd ([email protected]) Clive Pickering ([email protected])

To book a place on this course, please contact one of the trainers listed above.




89

Health & Safety

Manual Handling Refresher: Community Nursing Staff

9-OCC-1MHRC

Course Content

This course covers a mixture of theory and practical for staff working in the general community setting. Staff DO NOT need to complete the workbook if attending this course. Staff will participate in scenarios and demonstrate their existing knowledge and skills to safely complete the task. The refresher will cover back anatomy, back care, legislation, risk assessment and practical techniques e.g. slide sheets , hoisting.

Objectives

Staff will be able to identify what is a good posture and how to look after their back. Will know how to apply legislation to the workplace. Be able to complete a basic risk assessment. Show that they are competent at practical techniques in the training room


Intended Audience Community Business Group.

KSF Links C2, C3, C4

Trainer Claire Beesley – [email protected]

Please note, additional sessions are available. Contact Learning & Development on 01606 544948 for more information.



Monday 19-May-2014 09:30 12:30 Winsford

Monday 19-May-2014 13:00 16:00 Winsford

Wednesday 04-Jun-2014 09:30 12:30 Winsford

Friday 27-Jun-2014 09:30 12:30 Winsford

Friday 27-Jun-2014 13:00 16:00 Winsford


90


BFI Breastfeeding and Relationship Building 9-OCC-1BFI

Course Content

This two day course fulfils the training requirements of the UNICEF UK Baby Friendly Initiative and provides appropriate updating for PREP requirements. It is designed to enable health visitors to support breastfeeding adequately.

Objectives

To equip health visiting teams to support mothers to breastfeed for as long as they want to. To enable participants to encourage responsive and loving mother baby and family relationships whatever the chosen feeding method.

Pre-Requisites This course is intended for those members of staff who have recently joined the Trust and have not previously undertaken the BFI Breastfeeding Management Course.



KSF Links TBC.

Trainer Nicola Wycherley - [email protected]



Monday 16-Jun-2014 09:30 16:00 Crewe

Monday 14-Jul-2014 09:30 13:00 Crewe


91


Immunisation Flu & Pneumococcal Update for District Nurses 9-OCC-1IUP

Course Content

This is a half day immunisation update course to be attended after delegates have successfully completed the Anaphylaxis e-Learning Package and read the supporting micro site information prior to immunising in line with recommendations from the National Immunisation Guidance from the Health Protection Agency [2005]. It is for District Nurses involved in immunisation in any context, whether administering or advising on immunisations.





KSF Links TBC.




Tuesday 26-Aug-2014 13:00 16:30 Crewe






92


Immunisation Update for Health Visitors/Paediatric Nurses 9-OCC-1IHV

Course Content

This is a one day immunisation update course in line with recommendations from the National Immunisation Guidance from the Health Protection Agency [2005]. It is for Health Visitors involved in immunisation in any context, whether administering or advising on immunisations.





KSF Links TBC.





Tuesday 14-Oct-2014 09:30 16:30 Crewe

Tuesday 10-Feb-2015 09:30 16:30 Congleton


93


Immunisation Update for School Nurses 9-OCC-1ISN

Course Content

This is a full day class room based immunisation update course to be attended by School Nurses prior to immunising in line with recommendations from the National Immunisation Guidance from the Health Protection Agency [2005].





KSF Links KSF Core Dimensions 1 -6 HWB 1,2,3,4,5,6,7,10






94


Venepuncture CBU 9-OCC-1VCBG

Course Content

This course is recommended for Community Practitioners whose role involves venous blood sample collection utilising the BD Vacutainer sample collection system. An email address is essential for confirmation on this course and to forward the required assessment documentation.You will also require a Practice Mentor who holds a relevant teaching qualification and is competent within venepuncture.

Objectives To provide all health care workers, with or without a professional qualification, the necessary underpinning knowledge and skills to perform venepuncture.




Clinical staff.

KSF Links Core 1-6 & HWB 1-7 & 10.

Trainer Chandra Sheer - [email protected]



Tuesday 20-May-2014 13:30 16:00 Congleton


Thursday 23-Oct-2014 13:30 16:00 Congleton

Thursday 11-Dec-2014 13:30 16:00 Congleton


95


Perinatal Mental Health 9-PD-1PMH

Course Content

This module explores the impact of anxiety, stress, depression and other related disorders in the ante and post natal period. It helps the Health Visitor to understand the aetiology of mental disorders, why mothers may become ill and the impact this has on her and the family.

Objectives

1. Understand the concept of perinatal mental illness, the definitions and differences in the antenatal and post natal period. 2. Demonstrate a conceptual understanding of the impact of perinatal mental ill health on the whole family in both a societal and cross cultural context. 3. How to recognise perinatal anxiety and depression and use of the Edinburgh Postnatal Depression Scale. 4. Interventions for mothers with mild, moderate or severe perinatal depression.


Intended Audience CBU Staff only


None.

KSF Links TBC.

Trainer Gill Boocock – [email protected]

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Monday 27-Oct-2014 09:30 16:30 Crewe


96

External Training

Available to All Staff

97

AQuA Improvement Methodologies Dear Colleague, We are pleased to bring to your inbox information about an excellent learning opportunity – offered free of charge to AQuA members. The AQuA Improvement Methodologies (AIM) programme is open to all levels of staff in membership organisations interested in learning about improvement methodologies. The programme combines face to face workshops with virtual online WebEx sessions to explore and build on improvement understanding. Delegates will come away with an overview of improvement tools and techniques which will enable them to:

· Run a project · Engage front line teams and Executives in improvement work · Manage improvement initiatives · Keep pace and momentum · Spread results

If you would like to participate in this excellent learning opportunity, please see the attached flyer for information on how to secure a place. Please note, places are limited and allocated on a first come, first served basis. Free places will go to AQuA members only. Non members will be booked for a fee if there are still spaces available. Kind regards AQuA Heather Reid

Project Coordinator Advancing Quality Alliance (AQuA) Suite 22, 5th Floor St James House Pendleton Way Salford M6 5FW T: 0161 206 8171 Hosted by Salford Royal Hospital Back to contents

98

KSF Glossary

Core Dimensions C1 Communication C2 Personal and people development C3 Health, safety and security C4 Service improvement C5 Quality C6 Equality and diversity

Health and Wellbeing HWB1 Promotion of health and wellbeing and prevention of adverse

effects to health and wellbeing HWB2 Assessment and care planning to meet people’s health and

wellbeing needs HWB3 Protection of health and wellbeing HWB4 Enablement to address health and wellbeing needs HWB5 Provision of care to meet health and wellbeing needs HWB6 Assessment and treatment planning HWB7 Interventions and treatments HWB8 Biomedical investigation and intervention HWB9 Equipment and devices to meet health and wellbeing needs HWB10 Products to meet health and wellbeing needs

Estates and facilities EF1 Systems, vehicles and equipment EF2 Environments and buildings EF3 Transport and logistics

Information and knowledge IK1 Information processing IK2 Information collection and analysis IK3 Knowledge and information resources

General G1 Learning and development G2 Development and innovation G3 Procurement and commissioning G4 Financial management G5 Services and project management G6 People management G7 Capacity and capability G8 Public relations and marketing

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Documents

Learning & Development Prospectusectsl.weebly.com/uploads/2/2/3/0/22300412/ec_ld_prospectus.pdfESR Self Service users can book their staff (Manager Self Service) or themselves (Employee