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Learner Assessment Pack Participate in a Quality Audit BSBAUD402

Learner Assessment Pack - Compliant Learning Resources · Use terminology relating to quality auditing in written or oral communications Tasks 1, 2, 3 and 4 Knowledge Evidence Mapping

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Learner Assessment Pack

Participate in a Quality AuditBSBAUD402

86 BSBAUD402 Participate in a Quality AuditLearner Assessment Pack © Precision Group (Australia) Pty Ltd

Learner Assessment Pack

Overseas Student InformationIf you are an overseas student and you have a problem with your school or college that you haven’t been able to fix, the Overseas Students Ombudsman might be able to help. The Ombudsman is a free complaint investigation service, available to people on student visas who are studying with private providers. You can read more about what the Ombudsman does, or make a complaint online, by visiting oso.gov.au.

Copyright NoticeNo part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying or recording, or by an information retrieval system without written permission from Precision Group (Australia) Pty Ltd. Legal action may be taken against any person who infringes their copyright through unauthorised copying.

These terms are subject to the conditions prescribed under the Australian Copyright Act 1968.

Copying for Educational PurposesThe Australian Copyright Act 1968 allows 10% of this book to be copied by any educational institute for educational purposes, provided that the institute (or the body that administers it) has given a remuneration notice to the Copyright Agency Limited (CAL) under the Act. For more information, email [email protected] or visit http://www.copyright.com.au for other contact details.

DisclaimerPrecision Group has made a great effort to ensure that this material is free from error or omissions. However, you should conduct your own enquiries and seek professional advice before relying on any fact, statement or matter contained in this book. Precision Group (Australia) Pty Ltd is not responsible for any injury, loss or damage as a result of material included or omitted from this material. Information in this course material is current at the time of publication.

Precision Group (Australia) Pty Ltd44 Bergin Rd, Ferny Grove, QLD, 4055 Email: [email protected]: www.precisiongroup.com.au

© Precision Group (Australia) Pty Ltd

BSBAUD402 Participate in a Quality Audit

Content in the Assessment Pack has been reproduced with kind permission from material produced and owned by the Department of Education, Training and the Arts.

87BSBAUD402 Participate in a Quality Audit Learner Assessment Pack © Precision Group (Australia) Pty Ltd

Learner Assessment Pack

Table of Contents

Learner Assessment Pack

89 Assessment Delivery Learner Information

Steps for Learner

Assessment Agreement

93 Assessment Tasks

Context

Assessor Feedback

107 Recording Record of Assessment

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Learner Assessment Pack

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Learner Assessment Pack

Learner Assessment Pack Assessment Delivery

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Learner Assessment Pack

Learner Information

Each Learner Assessment Pack is made up of three parts:

Assessment Delivery

Learner Information

Steps for Learners

Assessment Agreement

Assessment

Tasks

Context

Assessor Feedback

Recording

Record of Assessment

Before you commence your Assessment, ensure that you have good knowledge of

the subject, have thoroughly read your Learner Resource, and clearly understand the

Assessment requirements and the expectations of the Assessor.

You may be required to demonstrate knowledge and skills which may be difficult for

the Assessor to witness. If so, an Evidence Record is supplied which will allow the

knowledge or skill to be verified by at least one third party, and preferably two or more.

These witnesses would usually be current or recent supervisors or your Assessor.

Explanations are given for each Task. If you have any questions, consult with your

Assessor.

To contextualise this Assessment to your industry, you must complete a few additional

tasks based on your employer’s industry. These will be provided by your Assessor.

The assessment tasks may be answered using your business, the simulated business

or a mixture of both as instructed by your Assessor.

Records must be kept of all aspects of the Assessment in your Learner Pack.

The record of assessment is a legal document and must be signed, dated, and a

copy stored as required by your Registered Training Organisation (RTO).

91BSBAUD402 Participate in a Quality Audit Learner Assessment Pack © Precision Group (Australia) Pty Ltd

Learner Assessment Pack

Steps for Learners

1. Receive your Learner Assessment Pack and discuss with your Assessor the

expectations of this Assessment. You may also need to supply contact details

of one or two work referees who can confirm your skills in the industry. Discuss

with your Assessor if you intend to undertake the tasks based on your employing

organisation or using the simulated business, Bounce Fitness or a mix of both.

2. Your Learner Assessment Pack is where you will get the Task information.

Complete the Tasks as instructed, using either the simulated business, Bounce

Fitness, or your employing organisation and include in the Learner Assessment

Pack for your Assessor.

3. After you complete your Assessment, gather and return your evidence documents,

as detailed in the Task(s) in the timeframe agreed with your Assessor.

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Have you signed off:

Classroom

Small Group

One-on-One

Online

Other (please describe)

Learner’s Organisation – Pre-assessment meeting conducted

Simulated Business

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the regulation, licensing and risk – quality auditing field of work and include access to:

• Workplace documentation including previous quality audit reports, checklists, risk management plans and audit plans.

Assessors must satisfy NVR/AQTF assessor requirements.

I confirm that the activities and assessment completed as part of this unit are my

own work and comply with all relevant copyright and plagiarism rules. I understand

that if there is any doubt of the authenticity of any piece of my assessment I can

be orally examined and the signatory of evidence records may be contacted.

Learner Name

Learner Signature Date

Assessor Name

Assessor Signature Date

Delivery Method

Assessment Method

Assessment Agreement

Assessment Conditions

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Learner Assessment PackLearner Assessment Pack

Learner Assessment Pack Assessment

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Tasks

You are required to complete all tasks as instructed.

Context

Your Assessor will advise you of the tasks that you must complete related to your

industry.

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95BSBAUD402 Participate in a Quality Audit Learner Assessment Pack © Precision Group (Australia) Pty Ltd

Learner Assessment Pack

Precision Group (Australia) Pty Ltd prides itself on the quality of this product. If

you believe that you have received an inferior quality or photocopied book, please

contact our office on +61 7 3351 6336, [email protected], or send the

book with your full name, phone number and return address to PO Box 323, FERNY

HILL DC, QLD 4055, and we will despatch a new copy the next working day.

To be assessed for this competency, you must demonstrate your ability to:

• Review and amend all relevant documentation

• Develop an audit schedule using relevant tools and strategies

• Use various methods to gather data and information to complete an audit, seeking specialist advice where appropriate

• Use predetermined benchmarks to evaluate findings and formulate well-founded opinions

• Develop a comprehensive report for the exit meeting, which analyses both context and consequences of the completed audit

• Use terminology relating to quality auditing in written or oral communications.

The Assessment Tasks must be completed by you to enable you to demonstrate these skills. This assessment must be conducted using your own business.

You may need to conduct further research.

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Learner Assessment Pack

Task 1 – Theory: Short Answer Questions

This competency requires you to demonstrate that you can apply theoretical knowledge to prepare for and participate in a quality audit as a member of a quality audit team. The types of audits may include external or internal systems audits or process or product/service audits.

If you require more space, you may use your own paper placing your name and group identifier at the top and the question number beside your answer.

1a Describe relevant auditing codes of practice or ethics.

1b Outline auditing methods and techniques.

1c Summarise current audit practices

1d Identify current industry products and/or services to assist in the auditing process.

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Assessor Feedback

Key Points and Suggested Answers

Assessor feedback is recorded here. The Assessor will record what they saw or

heard, how it related to the performance criteria, their judgement and why they

made that judgement.

Task 1 – Theory: Short Answer Questions

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Learner Assessment Pack

Task 2 – Practical: Develop Audit Schedules

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Task 3 – Project: Participate in an Audit

Task 4 – Evidence Record

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Tasks Sign-Off Sheet

Learner Name Assessor Name

Learner Signature Assessor Signature

Date Date

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Learner Assessment Pack Recording

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Learner Details Assessor Details

Name Name

Course Code Site and Date

Unit Code

BSBAUD402

Unit Name

Participate in a Quality Audit

Performance Criteria Mapping

Assessment Activity PC Mapping SatisfactoryNeeds More

Evidence

Task 1 – Theory: Short Answer Questions1.1, 1.2, 1.4, 3.1, 3.2, 4.1, 4.2, 4.3

Task 2 – Practical: Develop Audit Schedules2.1, 2.2, 2.3, 2.4, 2.5,

Task 3 – Project: Participate in an Audit1.1, 1.2, 1.4, 2.6, 3.2, 3.3, 4.1, 4.2, 4.3, 5.1, 5.2, 5.3, 6.1, 6.2, 6.3

Task 4 – Evidence Record

1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.2, 4.3, 5.1, 5.2, 5.3, 6.1, 6.2, 6.3

Record of Assessment

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Performance Evidence Mapping SatisfactoryNeeds More

Evidence

PE1Review and amend all relevant documentation

Tasks 2, 3 and 4

PE2Develop an audit schedule using relevant tools and strategies

Tasks 2 and 4

PE3Use various methods to gather data and information to complete an audit, seeking specialist advice where appropriate

Tasks 2, 3 and 4

PE4Use predetermined benchmarks to evaluate findings and formulate well-founded opinions

Tasks 2, 3 and 4

PE5Develop a comprehensive report for the exit meeting, which analyses both context and consequences of the completed audit

Tasks 3 and 4

PE6Use terminology relating to quality auditing in written or oral communications

Tasks 1, 2, 3 and 4

Knowledge Evidence Mapping SatisfactoryNeeds More

Evidence

KE1Describe relevant auditing codes of practice or ethics

Tasks 1a and 4

KE2 Outline auditing methods and techniques Tasks 1b and 4

KE3 Summarise current audit practices Tasks 1c and 4

KE4Identify current industry products and/or services to assist in the auditing process

Tasks 1d and 4

Context Mapping PC Mapping SatisfactoryNeeds More

Evidence

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Foundation Skills Mapping

Skill Description ACSF Level Mapping Satisfactory

Needs More Evidence

Reading Identifies and interprets information from organisational documentation and workplace procedures

4Tasks 1, 2, 3 and 4

WritingRecords or amends information and conveys details in accordance with audit objectives

4Tasks 2, 3 and 4

Oral Communication

Participates in spoken exchanges using structure and language to suit the audience

4Tasks 2, 3 and 4

Listens for required information and asks clarifying questions

4Tasks 2, 3 and 4

NumeracyUses a wide range of mathematical calculations to analyse and arrange numeric information

4Tasks 3 and 4

Navigate the world of work

Adheres to organisational policies and procedures and considers own role in terms of its contribution to broader goals of the work environment

4Tasks 2, 3 and 4

Interact with others

Collaborates and cooperates with others to achieve joint outcomes

4Tasks 2, 3 and 4

Selects and uses appropriate conventions and protocols when communicating with team members and other people in a range of work contexts

4Tasks 2, 3 and 4

Get the work done

Organises, plans and prioritises workload with some sense of what can be achieved in a timeframe

4Tasks 2, 3 and 4

Systematically gathers, analyses and evaluates all relevant information to make decisions

4Tasks 2, 3 and 4

Recognises and addresses some problems within own scope, recognising when to seek the expertise of others

4Tasks 2, 3 and 4

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Learner Assessment Pack

Learner Comments

Assessor Comments

Details of further evidence required

After reassessment the Learner isCompetent

Not Yet Competent

Assessor Signature Date

The signature confirms that I have submitted all my own work and agree with the assessment decision

and feedback.

Learner Signature Date

(please tick appropriate box) Yes No

Comments and future action noted in Learner Assessment Pack

Results discussed and agreed to

You have the right to appeal the outcome of your assessment.

The Learner is Competent

Not Yet Competent

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Learner Assessment Pack