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The cantankerous road from innovation to delivery
Jas Chong
Molly Kirk
Learn, Unlearn, Relearn
Jas
2
Molly
The Dunning-Kruger Effect
3
Peak of Mt. Stupid
Valley of Despair
Slope of Enlightenment
4
Design Build QA
Build
Test
Learn
Setting It Up
5
Design Enablement & Tech Enablement Squad to “Discover”
Delivery Squad to “Deliver”
Separate “Ego”s Common “Insistence”s
2 “Speed”s Dual “flow”
Accept Rework User first first
Balance Discovery & Delivery Make peace with flowback Expect Defects
DesOps & DevOps tool chain
Tech &
6 https://www.youtube.com/watch?v=K-Yv-UdsmSo
Actual Team Setup
DESIGN
DELIVERY
Hi-Fi Design
Scrum Master Product Ownership QA
User Testing FE Development API Development
BE Development
Product Backlog Mobile Architecture Working Software
User ResearchProduct Vision High Level ArchitectureLow-Fi Design
DesirabilityViability Validation
TECHNOLOGY
Customer Journeys, Wireframes, Visual Design High Level Architecture, FE Components, APIS
If I Could Do Over Team SetupProduct Chapter
Design Chapter
Tech Chapter
QA Chapter
Scrum Chapter
DISCOVERY
DELIVERY
Hi-Fi Design
Scrum Master QA
User Testing FE Development API DevelopmentBE Development
User ResearchProduct Vision High Level ArchitectureLo-Fi Design
Desirability FeasibilityViability Validation
Product Ownership
9
It is impossible to unlearn without having learned something first.
10
“We are like children building a sand castle. We embellish it with beautiful
shells, bits of driftwood, and pieces of coloured glass. The case is ours, off
limits to others. We’re willing to attack it if others threaten to hurt it. Yet
despite all our attachment, we know that the tide will inevitably come in and
sweep the sand castle away. The trick is to enjoy it fully but without clinging,
and when the time comes, let it dissolve back into the sea.”
- Pema Chodron
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What If Design = Development?