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SIBHAG
1
LEAN Consulting in the German Speaking Area
Zurich, May 20, 2015
Result Summary for Study Participants
2
Agenda
1 Methodology and participants We conducted in-depth desk-top research and augmented it with structured interviews with LEAN
experts, consultants and professionals
2 The LEAN Consulting Market in the German Speaking Area Our research suggests that the GSA LEAN consulting market is highly fragmented and opaque; the
boom in indirect LEAN is expected to continue for a few years
3 Short Profiles of most mentioned LEAN Consulting Firms Profiles of the 10 companies that were most mentioned by our interviewees
4 LEAN Health Care Special LEAN Hospital is booming in Switzerland, while the German market appears more reluctant; short
profiles for top 5 most mentioned LEAN Health Care consultancies
3
1 Methodology and participants
We conducted in-depth desk-top research and augmented it with structured interviews with LEAN experts, consultants and professionals
4
We conducted in-depth desk-top research and augmented it with structured interviews with LEAN experts, consultants and professionals
11
9
6
Interview partners
Experts
Consultants
Professionals
Our Research approach
Method • We assembled a long list of 209 companies through desk-top
reasearch:
• Structured keyword searches in search engines such as
Google, Linkedin, etc.
• Industry Associations, Rankings and Publications
• We conducted structured interviews with selected subject
matter experts, consultants and professionals to augment
our findings with direct market insights
• For this summary, the following lists have been compiled
based on the above:
• 10 largest firms
• 10 most mentioned firms from the interviews
• Additionally, short profiles of the most mentioned firms
have been compiled for this summary
• A Special for Lean in Health Care has been compiled
detailing top 5 mentioned firms from interviews, including
short profiles Comments • Our interviewee sample size (26) does not allow for
statistically significant conclusions. All results presented here
should be interpreted as anecdotal evidence.
• Given the highly fragmented nature of the market, most
interview participants only know a handful of firms, and the
«known sample» differs strongly between participants
• For this reason, conducting a statistically relevant survey
would have been beyond the scope of the current project
Experts Lean &
Health Care
Professionals
Lean & Health Care
Search Engines
(Google,
LinkedIn, etc)
Desk-Top Research
Industry
Associations,
Rankings and
Publications
Phone Interviews
Consultants
Source: Skyadvisory Research
5
2 The LEAN Consulting Market in the German Speaking Area
Our research suggests that the GSA LEAN consulting market is highly fragmented and opaque; the boom in indirect LEAN is expected to continue for a few years
6
We have identified 209 consultancies in the German-Speaking Area
107
64
17
21
48
72
89
93
34
12
12
58
0
50
100
150
200
250
Type of Firm Size Geography
The LEAN Consulting market in the German-Speaking Area: by the numbers
Pure
Lean
Process
& Other
Large
Health
Large
(>100FTE)
Mid-Size
(11-99FTE)
Small
(<10FTE)
Germany
only
Europe
Global
Austria
only
CH only
Comments • In our desk-top research, we
have identified 209 firms. Out
of these, 107 are pure LEAN
consultancies, 64 are Process
and other specialized
consultancies, 17 are Large
consulting firms (big four,
strategy consultancies) and 21
are focused on Health Care
• 48 firms have more than 100
FTEs, whereas 72 have
between 11 and 99, and 89 are
small firms with less than ten
employees
• 93 firms have geographic
footprint in Germany only, 34
in Switzerland, and 12 in
Austria only. 12 Firms have
European operations and 58
have a global footprint
209 209 209
Source: Skyadvisory Research
7
Our research suggests that the GSA LEAN consulting market is highly fragmented and opaque; the boom in indirect LEAN is expected to continue for a few years
The LEAN Consulting market in the German-Speaking Area: Overview
Top 10 Largest LEAN Firms 1. Kaizen Institute
2. Porsche Consulting
3. Solving Efeso
4. Unity
5. Staufen AG
6. Management Engineers
7. TBM Consulting Group
8. ROI
9. 4Flow
10. IMIG AG
Notes:
- large firms with broad focus (ie. McKinsey, Accenture,
etc.) excluded. This list only includes firms with a
considerable focus on LEAN.
- Ranking based on global FTE numbers, may mis-
represent GSA footprint
Top 10 most mentioned 1. Porsche Consulting
2. Staufen AG
3. Festool Engineering
4. Abegglen
5. Lean Management Institut
6. McKinsey Operations
7. ROI
8. Fraunhofer IPA
9. Growtth
10. Kaizen Institute
Data based on desk-top research and
publicly available FTE numbers - may be
distorted by inaccurate information on
websites and social media
Data based on interviews, sample size of
26 is not statistically significant
Source: Skyadvisory Research
Qualitative Information • Hottest Trends:
• LEAN Leadership & Culture
(Hoshin Kandri & Kata)
• «Beyond LEAN», combination of
LEAN with Industrie 4.0 or idea
management
• LEAN swapping over into new
industries like MedTech
• Market perceived to be highly opaque
– only a few big players and many
small firms – even big clients
sometimes do not even know the big
names
• LEAN consulting in indirect areas
(Admin, R&D, etc.) is still growing
since taking off in 2008, consolidation
expected within next 2-5 years
• Top LEAN companies: Festool,
TRUMPF, SEW, BMW, Bosch
Data based on interviews, sample size of
26 is not statistically significant
8
3 Short Profiles of most mentioned LEAN Consulting Firms
Profiles of the 10 companies that were most mentioned by our interviewees
9
Short Profiles of most mentioned LEAN Consulting Firms
Staufen AG www.staufen.ag
Abegglen www.abegglen.com
Festool Engineering www.festoolengineering.com
Porsche Consulting www.porscheconsulting.com
FTE: ~30
Presence: Switzerland (Zurich)
Description: Mid-sized management consulting
boutique with a focus on Lean Management
Strengths: Perceived as strong in Lean Admin;
valued for adapting to client needs
FTE: ~180
Presence: Germany-based, global
operations
Description: Large Lean consultancy with global
operations coming from the automotive sector
Strengths: Perceived as strong in production and
development
FTE: ~360
Presence: Germany-based, global
operations
Description: Large Lean consultancy born out of
Porsche’s Lean Manufacturing excellence
Strengths: Perceived as methodically sound and
strong in production, supply chain and procurement
FTE: ~30
Presence: Germany
(Neidlingen/Stuttgart)
Description: Mid-sized Lean consultancy born out of
Festool’s Lean Manufacturing excellence and focused
on midsized clients
Strengths: Perceived as very strong on the shopfloor
Source: Skyadvisory Research
10
Short Profiles of most mentioned LEAN Consulting Firms
McKinsey Operations www.mckinsey.com/client_service/operations
Fraunhofer IPA www.ipa.fraunhofer.de
ROI www.roi.de
Lean Management Institut www.lean-management-institut.de
FTE: n/a
Presence: Germany (Stuttgart)
Description: Fraunhofer Institute for Production
Technology and Automation, conducts research and
offers consulting
Strengths: Strong in methodology, focus on
production as well as Lean in indirect areas
FTE: >500
Presence: Global operations
Description: Operations practice of global strategy
consultancy McKinsey
Strengths: Perceived to have the strongest LEAN
practice of all larger / strategy consultancies
FTE: 15
Presence: Germany, Switzerland
International thought leader network
Description: Thought leadership insitute with a
strong international network (Dan Jones, James
Womack) and lean transformation expertise
Strengths: Strong focus on full transformation with a
proprietary employee development/learning
muldimedia tool
FTE: >100
Presence: Germany-based, global
operations
Description: Management Consultancy for R&D,
production and Supply Chain with considerable
emphasis on Lean Management methodology
Strengths: Perceived to be very consistent in their
execution
Source: Skyadvisory Research
11
Short Profiles of most mentioned LEAN Consulting Firms
Growtth www.growtth.com
Kaizen Institute www.kaizen.com
FTE: ~30
Presence: Germany (Starnberg/Munich),
European operations
Description: Mid-sized independent Lean consulting
boutique, originally born out of Freudenberg-NOK
Strengths: Strong in automotive and industry, multi-
cultural team
FTE: >400 worldwide
Presence: Global operations
Description: Large, global Lean consultancy
Strengths: Perceived as project-oriented
Source: Skyadvisory Research
12
4 LEAN Health Care Special
LEAN Hospital is booming in Switzerland, while the German market appears more reluctant; short profiles for top 5 most mentioned LEAN Health Care consultancies
13
LEAN Hospital is booming in Switzerland, while the German market appears more reluctant
The LEAN Health Care Consulting market in the German-Speaking Area: Overview
Top 5 most mentioned 1. Porsche Consulting
2. Abegglen
3. walkerproject
4. Lean Management Institut
5. LeanGo
Source: Skyadvisory Research
Qualitative Information • German Hospital leaders appear to be reluctant to take next
big steps in LEAN transformation after a wave of projects in the
last few years predominantly led by Porsche Consulting
• US Clinics examples are often shunned in Germany because
of the negative reputation of the US Health Care System as
a whole
• German private clinics appear to be more willing to undergo
change than public institutions
• In Switzerland, several interviewees have diagnosed a LEAN
Hospital boom, with large University Hospitals taking the lead
in full Transformation and smaller hospitals taking their first
steps
• Swiss Clinics appear to be more open to learn from US
clinics’ success stories than their German counterparts
• Top LEAN hospitals in Germany: SRH Clinics, Asklepios
Clinics, Robert-Bosch Hospital Stuttgart, University Hospital
Heidelberg
• Top LEAN hospitals in Switzerland: Insel, Universitätsspital
Zürich, Universitätsspital Basel, Spitalzentrum Biel,
Kantonsspital Graubünden
Data based on interviews, sample size of 26 is not statistically significant
14
Short Profiles of most mentioned LEAN Consulting Firms with Health Care Capabilities
Abegglen www.abegglen.com
Lean Management Institut www.lean-management-institut.de
walkerproject www.walkerproject.com
Porsche Consulting www.porsche-consulting.com
FTE: 15
Presence: Germany, Switzerland
International thought leader network
Description: Thought leadership insitute with a
strong international network (Dan Jones, James
Womack) and lean transformation expertise
Strengths: Perceived as very methodologically sound
FTE: ~30
Presence: Switzerland (Zurich)
Description: Mid-sized management consulting
boutique with a focus on Lean Management
Strengths: Perceived as strong in adapting to the
needs and culture of the Health Care market
FTE: ~360
Presence: Germany-based, global
operations
Description: Large Lean consultancy born out of
Porsche’s Lean Manufacturing excellence
Strengths: Perceived as very methodologically sound
FTE: <10
Presence: Switzerland (Zürich)
Description: Zurich-based small consultancy
uniquely active in Lean Hospital
Strengths: Perceived as strong in idea management
Source: Skyadvisory Research
15
Short Profiles of most mentioned LEAN Consulting Firms with Health Care Capabilities
LeanGo www.leango.de
FTE: <10
Presence: Germany (Berlin)
Description: Small Berlin-based Lean consultancy
with a focus on Health Care
Strengths: Perceived as strong and experienced in
Hospital Transformation
Source: Skyadvisory Research