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CONFERENCE 2011
Leadership with an Engagement
Edge
Dick and Emily Axelrod
Baltimore
Oct 31, 2011
CONFERENCE 2011
Engagement
© The Axelrod Group
CONFERENCE 2011
• Care conversations • Goal conversations • Learning conversations • Meaning conversations • Recognition conversations • Appreciation conversations
© The Axelrod Group
CONFERENCE 2011 © The Axelrod Group
CONFERENCE 2011 © The Axelrod Group
CONFERENCE 2011
Engagement
© The Axelrod Group
• Free Will • Freedom • Choice • Accountability
• Systems
• Culture
• Structures
Leadership Diamond® Koestenbaum
“Everything can be taken from a man but
one thing: the last of human freedoms – to
choose one’s attitude in any given set of
circumstances.”
Victor Frankel
Discussion
• Work in pairs.
• One person identifies an issue they would
like to work on.
• The other person will ask diamond
questions one at a time in the following
order: Reality, Vision, Ethics, and
Courage.
Leadership Diamond Questions
Reality Questions
• What are the facts?
• What events contributed to this
situation?
• What are you seeing or hearing?
• What is the bottom line?
Vision questions:
• What do you want to create?
• What will it look like if you are successful?
• How could you imagine work being
different?
• What are your dreams?
Ethics questions:
• What does it mean to be a decent
person in this situation?
• What is the likely impact on others?
• What is the right thing to do?
• What might be the unintended
consequences of your work?
Courage questions
• What will success require of you?
• What do you need to do that you have
been avoiding?
• Whose support do you need to be
courageous?
• What crossroads are you at?
© The Axelrod Group
• Free Will • Freedom • Choice • Accountability
• Systems
• Culture
• Structures
Leadership Diamond® Koestenbaum
No Change ProcessNo Matter How
PowerfulCan Overcome Bad Leadership
• Incompetent
• Rigid
• Intemperate
• Callous
• Corrupt
• Insular
• Evil
Barbara Kellerman
CONFERENCE 2011
Threat Reward
The Neuroscience of Engagement
David Rock
CONFERENCE 2011
Threat Reward
Status
Certainty
Autonomy
Relatedness
Fairness
David Rock
The Neuroscience of Engagement
The Neuroscience of Engagement
• Status - relative importance to others.
• Certainty - ability to predict the future.
• Autonomy - provides a sense of control.
• Relatedness - a sense of safety with
others.
• Fairness - perception of fair exchange
between people.
Questions to think about
• Think of a current change with which you are
dealing.
• How important did you feel?
• How certain did you feel about the direction?
• How much independence did you experience?
• How connected did you feel to the work and to
others?
• How much equity was present?
CONFERENCE 2011
Engagement
© The Axelrod Group
• Free Will • Freedom • Choice • Accountability
• Systems
• Culture
• Structures
Leadership Diamond® Koestenbaum
CONFERENCE 2011
Threat Reward
Status
Certainty
Autonomy
Relatedness
Fairness
David Rock The Neuroscience of Engagement
Want to continue the conversation? We are a click
away or as close as your phone.
• 847-251-7361 (USA)
• www.axelrodgroup.com
