IGNITING WORKPLACE ENTHUSIASM

LEADERSHIP TRAINING FOR MANAGERS

BuILD A cuLTuRE OF ENGAGEMENT

ENcOuRAGE INNOvATION

cREATE AND SuSTAIN cHANGE

INSTILL AccOuNTABILITy

DEvELOP ALIGNMENT BEHIND A vISION AND STRATEGIc PLAN

LEARN HOW TOImplement a process that drives innovation

Master the 8-step planning process

Align performance goals with strategy

Build effective coaching techniques

Empower others and hold them accountable

Master problem analysis and decision-making

Learn the 8-step delegation process

Handle mistakes with consideration

Effectively communicate change

Build a culture of engagement

Strengthen listening skills

Recognize team success with enthusiasm

WHO SHOULD ATTEND

Managers or leaders who want to excel in their leadership competencies and want to move up to higher leadership roles.

WHAT WE WILL COVERUnderstanding the distinction between personal leadership and organizational leadership

Planning and innovation process

Understanding the performance process and accountability

Creating a coaching and appraisal process

Improving problem analysis and decision-making

Recognizing human potential

Employing a delegation process

Handling mistakes

Striving for continuous improvement

DrivE ThE EmoTionS ThAT CrEATE EngAgEmEnT in YoUr TEAm!The leadership paradigm shift is complete. Engaging leaders know that to achieve results they must engage employees by focusing on developing teams that are empowered, confident, enthusiastic, and inspired. in fact, Dale Carnegie Training® and mSW/ASr research conducted a study that identified those specific emotions as being a catalyst to having an engaged workforce. in short, the research found that the practice of “caring leadership” by managers fosters a strong culture of engagement within their teams.

Leadership Training for Managers

FORMAT Leadership Training for Managers is offered in various formats. The most popular are 7 weeks or 3 days. Check your local office for listings.

As a caring manager, you understand that developing a culture of engagement will foster consensus, teamwork, bottom-up idea generation, alignment, and loyalty. You can develop similar outcomes for your team, department, or organization when you partner with Dale Carnegie Training and attend Leadership Training for Managers. This leadership program will give you the tools to drive engagement in your team, which will create the alignment needed for you to achieve organizational goals.

The only sustainable competitive advantage is the innovation and creativity of the employees of an organization. Start building a leadership culture of engagement where employees are confident to get the work done, empowered to drive innovation, enthusiastic to deliver results, and inspired to succeed each day.

EMPOWEREDemployees are allowed to do the work their way

CONFIDENTemployees are sure they can achieve excellence

INSPIREDemployees are motivated by their leaders

ENTHUSIASMemployees are enthusiastic about work

4 TRAITS OF ENGAGED EMPLOYEES

CUSTOMER: Fred Weber, Inc.

TYPE OF BUSINESS: Construction NUMBER OF EMPLOYEES: 800

CHALLENGE: much of Fred Weber’s knowledge base was lost due to employee retirements at a time when the company was making major acquisitions. The new management coming up through the ranks lacked the leadership skills needed to integrate the new operations.

SOLUTION: Dale Carnegie’s Leadership Training for Managers was tailored to their issues by offering the right balance of team-building, principles-based learning and practical skill development that helped the company achieve a unified vision. The process created an environment that allowed individuals from across the company to communicate and learn from each other.

RESULTS: new innovation projects revealed opportunities that resulted in saving over $2 million. in a one-year period of intense growth, 76 employees assumed new leadership roles. With a new generation of leaders, Weber is once again poised for growth.

Dale Carnegie Training helps FreD Weber save over $2 million in CosTs

“I can’t say enough about what this process has done for our company…We gained the ability to ensure that we were all pursuing common goals. To have the entire organization aligned behind our chairman’s vision is powerful and results in outstanding rewards for our employees and our shareholders.”

Tony giordano Senior vice President for material Services Fred Weber, inc.

What Our customers are Saying

case Study

LEADERSHIP TRAINING FOR MANAGERSScHEDuLEFor the most up-to-date listing of class schedules, and for more information, please visit us online at:

dalecarnegie.com

LEADERSHIP TRAINING FOR MANAGERSDelivers results

The Bottom Line…

AUTOMOTIVE

AC Delco

Audi

BMW AG (Wallis Motors RT)

C.V. / Mercedes Benz

Ford Motor Company

General Motors Acceptance Corp.

Gwinnett Place Honda

Mercedes-Benz

Pilkington Automotive Limited

Porsche AG

Quality Dealerships

Skoda Auto

Toyota Astra Motor

Toyota Motor Sales, U.S.A.

COMMUNICATIONS & INFORMATION

SYSTEMS

ABC Cable Networks Group

ADLINK Technology

Alcatel Indonesia

Aspect Communications

AT&T

Bellsouth Telecommunications

CA Technologies

Clear Channel Communication

Comcast

Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard & Poor’s

SunCom

Telkomsel

TELMEX

Time Warner Cable

Verizon

Westel Mobile Telecommunication Co.

EDUCATION

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St. Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

ENERGY SERVICES

Alstom

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Kuwait Oil Company

Philipinas Shell Petroleum

Shell

FINANCIAL & INSURANCE SERVICES

ABN Amro Bank

AEGON Insurance Co.

Aetna

Al Rajhi Bank

AutoOne Insurance

Axa Insurance

Ahold USA

Allstate Insurance Company

American Express

American Equity Investment Life

Banco de México

Bank of America

Bank Central Asia

Bank of New York

Bank of Tokyo-Mitsubishi

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Commercial Bank of Kuwait (CBK)

Community National Bank

Deloitte LLP

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

First Niagara Bank

Florida First Bank

Hawaii USA Federal Credit Union

JP Morgan Chase

KPMG

Merrill Lynch

Money Center

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Progressive Corporations

Prudentialife Plans Inc.

Sovereign Bank

State Bank of India

FOOD & BEVERAGE

Anheuser Busch

Butter Krust

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm, Inc.

Sara Lee Corporation

Stanfilco Division of Dole Phils

Unilever

YUM! Brands, Inc.

HEALTHCARE & PHARMACEUTICALS

Abbot Laboratories, Inc.

AstraZeneca

Sanofi-aventis U.S. LLC

Bayada Nurses

Bayer Inc.

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric, Inc.

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson & Johnson

Kwong Wah Hospital

Laboratorium Klinik Prodia

Merck & Co.

Parmed Pharmaceuticals, Inc.

Quest Diagnostics

US Department of Health and Human

Services

Warren Hospital

HOSPITALITY

Argosy Casino Hotel & Spa

Caesar Park

Clarion Hotel

Dwidaya Tour & Travel

Four Seasons Hotel, Las Vegas

Hampton Inn & Suites

Hilton Hotels

Hotel Kristal

InterContinental Buenos Aires

Kahala Resorts

Hawaii Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

MANUFACTURING/SHIPPING

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Baker Concrete Construction

Caterpillar, Inc.

Delami Garment Industries

DOW Chemical

Dupont Indonesia

FCX

Federal Express Corp.

Hitachi Metals America, LTD

Honeywell

Hong Kong Oxygen & Acetylene Co. Ltd

Hunter Douglas

Indah Kiat Pulp & Paper

Ingeniería Gastronómica

S.A.

Ingersoll-Rand

International Truck

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Mitsui O.S.K. Lines, Ltd.

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris International

Robb and Stucky

RWE Innogy

Samudera

Sappi UK

Securitas

Solutia

Star Shipping Argentina S.A.

Superior Manufacturing & Hydraulics

Synthes

Target Worldwide Express

Tetra Pak PT

Thomas & Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

RETAIL

ACE Hardware

Ahold

Best Buy

Conn’s

Costco Wholesale

Dominos Pizza

Dunkin Donuts

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonald’s Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

SERVICE COMPANIES

1-800-flowers.com

ADT Security Systems, Inc.

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Cinecolor Argentina

Dixie Plumbing Services

Finning Inc. (Canada)

Hapag-Lloyd

HDR Inc

Jasa Marga

Kaplan Higher Education

K-Force

Kier Group

Manpower

Manchester City Football Club

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

National Service Cooperative

Ocean International Suppliers, Inc.

Pal Indonesia PT

Paychex, Inc.

Plumbase Ltd

Practice Works

Reed & Mackay Travel Ltd

Skanska USA

Structure Tone

Superior Ambulance Service, Inc.

Tutor Perini Building

Thomson Learning Iberoamerica

UCI UK

United States Postal Services

United Water

United Way of America

US Coast Guard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

Winholesale

TECHNOLOGY

Amcom Software

Apple

Applied Systems

Binatone Global

Ciudad Internet

Gateway

IBM

Intel

Microsoft

Motorola Mobility

Oracle

VoxCom

WebMD

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