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Overview Leadership in Transforming Organizational Competitiveness Transformational IT 12/6/2018 1 Providing expert guidance on your digital journey

Leadership in Transforming Organizational Competitiveness · Leadership in Transforming Organizational Competitiveness Transformational IT 12/6/2018 1 Providing expert guidance on

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Overview

Leadership in Transforming Organizational CompetitivenessTransformational IT

12/6/2018 1

Providing expert guidance on your digital journey

Agenda

• Something about Bill• Bill’s Philosophy• Pick the Right Transformation• Transformational Lessons Learned• Building a Roadmap• Building an Inspired Team

12/6/2018 2

About Bill Personally

12/6/2018 3

About Bill Professionally

12/6/2018 4

• Chemical Engineer• MBA

• Process Engineer

• Strategic / M&A Analyst• Production / General Manager• Division CIO• Global CIO

• President & IT Leader• Smart Factory Practice Lead

About Tenneco

12/6/2018 5

49%

33% 18%

TWO PRODUCT LINES

29%

71%

Ride Performance

Clean Air

71% Light Vehicle

11% Commercial Truck & Off-Highway

18% Aftermarket

2017 REVENUE

$9.3 Billion

33%

About CMG

2018 © CMG Consulting LLC All Rights Reserved 6

• CMG is a strategy consulting and advisory company with focus on Smart Grids, Smart Utilities, Smart Cities and Smart Buildings.

• We are experts in Energy, Water, Transportation, IoT, Telecommunications, and Software marketsand technologies.

• Our consulting services include the development of Corporate Strategy, Branding & MarketingStrategy, White Papers, Reports, Assessments, Gap Analysis, Benchmarking, Designs, Architectures,Roadmaps, Use Cases, Business Models, Business Cases, Marketing Programs, MarketDevelopment, Channel Development, Go-to-Market Plans, IT/OT Management, IT Strategy, OTStrategy, Product Innovation, Funding Strategy, and M&A Strategy.

We have built a knowledge library with 500 use cases and developed 18 frameworks

Disruption

12/6/2018 7

New technologies and business models are by their very nature disruptive.

Proactive organizations have the ability to capture value from the disruptions, and minimize the impact to their employees.

Picking the right battles is an important first step.

Change management for your employees and ecosystems is always a key to success.

My Philosophy

• “Genius is making complex ideas simple, not making simple ideas complex” – Albert Einstein

• “Remember that life's greatest lessons are usually learned at the worst times and from the worst mistakes” – Unknown

• There is no such thing as a turnkey project for any project worth doing

• Without the right team you’re not going anywhere

12/6/2018 8

This Photo by Unknown Author is licensed under CC BY-SA

My Three Most Impactful Lessons

12/6/2018 9

PeopleProcess

Tools

Results

• But the project was a technical success

• A common system will improve results without changing processes

• Look at how well this Excel sheet helps the process

Tools by themselves, add costs, they don’t solve problems

Digital Reality Check

• The Digital Economy is $3 trillion / all generated in last 20 years• Today’ top 5 most valuable companies are digital, in 2000 it was 1

of 5• To be a successful business in 3-5 years will require being digital• Many organizations struggle to compete in the digital worldDigital Advantages Customer / Market understanding Product / Service development Manufacturing performance Industry 4.0 Supply chain optimization

Your organization cannot afford to not embrace Digital

12/6/2018 10

Haser Consulting can guide you on your digital journey

Break away from your competition

Progression to Digital

12/6/2018 11

Foundational Stability- Reliable Performance- Cost Effective Architecture - Effective Data Governance

Effective Solution Delivery- Portfolio Management- Solution Delivery Methodologies- Vendor Management

Digital Transformation- Optimize and adopt new business models- Selection of new solution- Rapid deployment

Haser Consulting creates confidence and speed through every step of your digital journey

P&LImpact

Digital means exposing your data and processes to the world.Are you ready to reveal them?

Getting Started

Prerequisites• Underlying IT competency• Lean defined business processes• Clear vision of competitive focus areas• Effective partnering• Holistic approach to shifting business models• Continuous improvement mindset• Learning organization• Effective security program

12/6/2018 12

You must get the basics right first, before you embrace new digital models

We’re your partners in clearing the barriers

Foundational Stability

Understanding IT Performance Objectives Service Catalog• Speed, availability, redundancy• Security• Solution completeness• Global leverage

Benchmark performance• What, Where, Prioritizing Opportunities

Use of best cost resources• Internal staffing by country / 3rd party

Data Integrity• Data Collection• Enterprise Integration• Data Governance for key data

12/6/2018 13

Effective Solution Delivery

Portfolio Management – Optimize the things that matter

• Gathering of Demands• Prioritization of Work

Delivery Methodologies – Repeatable processes

• Traditional• Agile• Organization Change Management

Vendor Management• Sourcing• Contracting• Ongoing oversight

12/6/2018 14

Solution Delivery Methodologies

• Waterfall is the most cost effective approach for some projects

• Facilitates the use of best cost country resources and 3rd party resources

• Appropriate where requirements are clear

• Appropriate methodology based on project characteristics

• Methodology selected early in the ideation process

• Clear understanding of characteristics to use in selecting methodology

• Agile solution delivery is a key to digital success

12/6/2018 15

Non-AgileRigorous, Upfront

planning

Phase based processes

Big Bang delivery

Command & control

Limit change

IT / Biz Contention

AgileOngoing, adaptive

planning

Iterative build and test

Frequent delivery

Push decision lower

Embrace change

IT / Biz Collaboration

Agile Delivery

12/6/2018 16

Project team mindset• Scrum master ≠ Project manager• Self organized teams – broader responsibilities

Business involvement• Product owner ≠ Business project manager• Continuous engagement• Prioritized deliverables

Risk Tolerance• Launch with partial solutions• Learning while in production vs in testing

Keys to SuccessChoose the right peopleTrainingExecutive sponsorship & involvementRelevant KPI’s

Organizational Change Management

• Assess organizational impactWhere is resistance likely & why

• Develop and implement a clear communication planWhy, who, what, where, & when

• Required updates to organization designRebalance work loads Identify & address missing capabilities

• Effective training program Identify needs / measure results

• Measure solution adoption & effectivenessDrive required behavioral changes

12/6/2018 17

Organization change management is always key

Partnering & Capabilities

• IT Business Partners• Foot in both camps• Business model thought leader• Understanding of current and future technology

• Enterprise Architects• Understand capabilities and constraints of current landscape• Intimately familiar with emerging technology• Ability to speak in business value terms

• Business Leaders• Clear strategic vision• Open to new approaches• Realistic expectations on what it takes to succeed

Outcome is an evergreen IT roadmap and project portfolio

12/6/2018 18

Finding the Intersection

Technology Tools How do you Want to Compete• Operational Excellence• Customer Intimacy• Technology Leadership• Data Monetization• Product customization• Lifecycle services• Product as a service• Asset-less providers

12/6/2018 19

Artificial Intelligence

BlockchainIoT

Digital TwinContainers

BI Analytics

Big Data

Edge Compute

Cloud Services

3D PrintingVirtual Reality

Machine Learning

Successful organizations must match the right technology

with the right business models

Delivering Results at the Intersection of ‘Management Systems’ and ‘Leading People’

Superior Business Outcomes

Leading PeopleManagement Systems

Strategy and Planning Processes

Setting Visionand Inspiring Others

Creating a High-Performance Culture

Operational and Delivery Processes

Metrics and Measurement

Governance and Steering Committees

Earning 'Followership'

Establishing Winning Relationships

© 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.

Building Your Team

• Develop an organizational roadmap? What are your current gaps? What new capabilities are required by your technology roadmap? What capabilities will not be required going forward? What will be built internally / purchased externally

• Link development plans to organizational roadmapConfirm interest in new rolesAddress capability gaps required for next roleTie to training plans and budgets

12/6/2018 21

Current Positions Incumbent 12/31/18 Positions Candidate(s) 12/31/19 Positions Candidate(s) 12/31/20 Positions Candidate(s) Date Note

Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx NA

Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx NA

Data Service Lead AP Open Data Service Lead AP Open Data Service Lead AP Zzzz Zzzzzzz Data Service Lead AP Zzzz Zzzzzzz 6/1/2019 Move from Business

BI Solution Lead Open BI Solution Lead TBH BI Solution Lead TBH BI Solution Lead TBH 12/15/2018 External Hire

Cobal Programmer Xxxx Xxxxxx Cobal Programmer Xxxx Xxxxxx Not Required Not Required 9/30/2019 Retire MF in 2019

Dimensions for Key Drivers of Engagement

Communication

Future Vision

Recognition

Growth & Development

What Is Driving Engagement in IT?

12/6/2018 16

Engagement Actions

• Communication• Clarity on priorities • Understanding Tenneco Vision• Cascading the Message• CIO Town Halls

• Recognition• Peer Recognition – Kudos• Team Meetings – AOP provided for team get togethers

• Growth & Development• Build out employee curriculum• Online training materials

12/6/2018 23

Seven Leadership Skills You Need to Drive Results

1. Commit Leadership First Everything Else Second

2. Lead Differently Than You Think

3. Embrace Your Softer Side4. Forge Right Relationships, Drive

Right Results5. Master Communications6. Inspire Others7. Build People Not Systems

Digital Transformation

12/6/2018 25

Solution Implementation• Selection• Implementation methodology• Partner management

• Definition• Lean Optimization• Governance

• Ownership• User Experience• User Readiness• User Confidence

Overview

12/6/2018 26

Providing expert guidance on your digital journey

Questions