Leadersh ip :

From the Miss ion Contro l Room

to the Boardroom

Part 1 : Rea l -T ime Mora l i ty

Part 2 : Management C louds the Mora l i ty

Part 3 : Leadersh ip Team Transformat ion

Part 4 : Make I t Persona l

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Leadersh ip : F rom the M iss ion Contro l Room to the Boardroom

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Aftermorethanfiftyyears,flyingpeopleintospaceatopmillionsofpoundsoffireisstillatoughandscarybusiness.Inthemostchallengingphasesofspaceflight,notonlyisthesituationbecomingmorecomplexandsometimesscarier,butit’sdoingsoquickly,requiringincreasinglyrapiddataanalysisandhighlyreliabledecisionmaking.Inthosemoments,leadershipcountsmorethaneverinMissionControl.However,theroleofleadershipinthisdangerousenterpriseisnotthesoleprovinceoftheFlightDirectorintheMissionControlRoom.Infact,akeytoNASA’sMissionControllegacyofbrilliantperformanceisaparticularbrandofleadershipatalllevels,especiallyattheworkinglevel.ThisworkshopwilldescribetheMissionControlbrandofleadership,andhowtomaketheleadershipcultureyourown.Itwillconveythedetailedcharacteristicsthatarelinkedtostrongtechnicalperformanceduringthescariermomentsofmannedspaceflight,andtheirdirectconnectiontotechnicalskillandleadershipdevelopment,managementpracticesandstrategicchangeoutsideofthatroomandawayfromtheon-goingspaceoperations.Thisstartswithabottom-upunderstandingandanswerquestionslike:

WhatisconsideredstrongperformanceinMissionControlduringspaceflight?o Whatdefinesrightandwrong,goodjudgmentandbad?o Whataretheresultingleadershipvalues?

Howdoestheleadershipculturemanifestitselfinindividual,team,andleadershipperformancewhentheclockisticking?

o Whatchallengesdowefaceinadheringtotheleadershipvalues?o Howdoweinstillthemoralityandleadershipvaluesattheworkinglevel?

Howdothereal-timemoralityandMissionControltrustevolveintodeliberateorganizationalvalues?

Thegoalistothenprovidesimilarclaritytodeliberatelystewardingtheorganization’sleadershipculturefromthetop-down.This,inturn,honestheleadershipvaluesandstrengthenstheculturethroughthesamedeliberatefocusMissionControlappliestomissionpreparationandflyinginspace.Thesecondhalfoftheworkshopexploresthisleadershipevolutionfurtherbyansweringquestionslike:

Howdothemoralityandleadershipvaluesinfluencemanagementpracticesinallofourwork,notjustinreal-time?

Howdoweevolvealeadershipteamtopassionatelystewardthesevaluesandmanagementpractices?

Howdoweselectandpreparethenextgenerationofleadersandmanagers? Andultimately,howdothesevaluesandpracticesthenreinforcethealignmentandmaximizeperformanceintherocketscience?

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ThebrandofleadershipexercisedfordecadesinMissionControlhaslessonsthatcanbringsimilarclarityfromtheMissionControlRoomtotheboardroom,outsidetheworldofhumanspaceflight.Thisworkshopwilltakeyoufromthegroundupinthevaluesthataremostcriticaltohighlyreliableperformance,andthenfromthetopdowninapplyingthemasdeliberateorganizationalvaluesandmanagementpractices,andreinforcingtheperformancewhereitmattersmosteveryday.Today’sbusinessenvironmentcanbejustasdemandingassurvivingandsucceedinginthespaceenvironment.Deliberate,value-baseddecision-makingcanmakethedifferencebetweenstrugglingthroughhardchoicesorleadingyourwaytopreferredoutcomesandinnovation.

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Contents

Part1:RealTimeMorality 1.1 Introduction------------------------------------------------------------------------ 41.2 ObjectivesinPart1:Real-TimeMorality------------------------------------- 51.3 ClearAlignmenttoPurpose----------------------------------------------------- 71.4 MissionControlTrustElements----------------------------------------------- 81.5 CriticalThinking---------------------------------------------------------------- 91.6 MissionControlBehaviorsandExpectationReferences LinksoftheErrorChain------------------------------------------------ 10 TheStoneTablets-------------------------------------------------------- 111.7 Exercise:MissionControlTrustandBehaviorsthatReinforceIt------- 121.8 Part1Summary:Real-TimeMorality----------------------------------------- 15 Part2:ManagementCloudstheMorality 2.1 ObjectivesinPart2:ManagementCloudstheMorality------------------- 182.2 TheLeader’sPerspective-------------------------------------------------------- 192.3 ShadesofGrey---------------------------------------------------------------------- 202.4 Risks,Ramifications,andJudgment-------------------------------------------- 212.5 ShiftingGears----------------------------------------------------------------------- 222.6 Exercise:TrustandDeliberateness------------------------------------------- 232.7 Part2Summary:ManagementCloudstheMorality----------------------- 27 Part3:LeadershipTeamTransformation 3.1 ObjectivesinPart3:LeadershipTeamTransformation------------------ 303.2 GainingTeamAwareness-------------------------------------------------------- 313.3 IdeasthatInspiredLeadershipEvolutionsinMissionControl----------- 323.4 MissionControlLeadershipEvolution---------------------------------------- 343.5 ManagementPracticeContrasts–BeforeandAftertheEvolution------ 363.6 Exercise:AssessingLeadershipTeamEvolution--------------------------- 383.7 Summary,Part3:LeadershipTeamTransformation---------------------- 39 Part4:MakeItPersonal 4.1 ObjectivesinPart4:MakeItPersonal---------------------------------------- 424.2 IndividualAwareness------------------------------------------------------------- 434.3 IndividualEvolution-------------------------------------------------------------- 444.4 EvolvingYourTeam–TheTeamGuide--------------------------------------- 454.5 SelectandDevelopEmergingLeadersDeliberately------------------------ 474.6 EvolvingYourEmergingLeaders–TheDevelopmentGuide------------- 494.7 DevelopmentChallengestoRemember------------------------------------- 504.8 Summary,Part4:MakeItPersonal------------------------------------------- 514.9 NextStepsforYouandYourOrganization----------------------------------- 53

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About At las Execut ive Consu l t ing Paul Sean Hill focuses on universal leadership challenges like riskmanagement, critical thinking, and leading change. He ispassionateaboutshowinghowanyorganizationcanleveragethecoreideasandleadershipvaluesfromMissionControl–thesameleadershipthathasdefined “steely-eyedmissile men and women” and delivered highlyreliableperformanceand“impossible”wins inhumanspaceflight fordecades. Paul will show you what that means from the MissionControlroomtotheboardroomandhowtobringthesevaluestoyourorganization.With28yearsexperienceinspaceoperations,PaulhastheuniqueperspectiveofsomeonewhohasledMissionControlduringhumanspaceflight,and,asthetopexecutive,transformedtheleadershipculturefortheentirehighperformingorganization.Usingcompellingexamples,hedescribestheleadershipvaluesinMissionControlandconveystheircriticalconnectiontotechnicalperformance,leadershipdevelopment,managementpractices,andstrategicchangeattheenterpriselevel.Beyondtherocketscienceandleadershiptheory,Paulshowshowtheseideasaretheenablersinsolving“impossible”problemsatalllevels.He’llshowyouhowMissionControldoesit,andmoreimportantly,hedemonstrateshowyoucanapplythecoreideasandleadershipvaluesfromMissionControlinyourorganization.PaulwastheDirectorofMissionOperationsattheNationalAeronauticsandSpaceAdministration’sJohnsonSpaceCenterfrom2007through2014.HewasresponsibleforallofNASA’shumanspaceflightmissionplanning,flightcontrollerandastronauttraining,andMissionControl.Beforethis,heheldanumberofseniorleadershippositions,andfrom1996through2005PaulservedasaSpaceShuttleandInternationalSpaceStationFlightDirector,leadingtheflightcontrolteaminflightpreparationandexecutionfromMissionControl.Hesupported24missionsasaFlightDirector,withleadershiprolesincludingplanningandleadingspacestationconstructioninorbit,instrumentalleadershipintheColumbiaaccidentinvestigation,andreturningShuttletoflighttwoyearslater.BeforehisworkwithNASA,PaulservedintheUSAFinmilitarysatelliteoperations.Heearnedhisbachelorandmasterofsciencedegreesinaerospaceengineering,fromTexasA&MUniversityin1984and1985andwasamemberoftheCorpsofCadets.HemarriedanotherTexasAggie,withwhomheraisedtwomoreextraordinary(fourthgeneration)Aggiewomen.

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Exploreempoweringvaluesandcriticalideas:• ThesecrettoMissionControl'srenownedsuccesshasneverbeenrocketscience–itisaverydeliberatemoralitythatguideseveryjudgmentanddecision.

• Reflectingthemoralityineverythingwedoleadstohigh-trustineachofusindividually,isthekeytoourremarkableteamperformance,andisourdefiningculturalvalue.

• Aswemoveupasmanagers,weoftenloseconnectiontothiskeymorality,developdysfunctionalmanagementpractices,andriskunintentionallyleadingtheteamintopreventablemistakesandfailure.

• Thehardestrealizationforleadersisthatwearetheproblem–Itisuptoustodosomethingaboutourmanagementpracticesoritisbecauseofusifwedonotandtheorganizationcontinuestodecline.

• Whenwerediscoveredtheconnectionasmanagers,welearnedtoreflectthesamemoralityinourmanagementpracticesandcreatedahigh-trustleadershipteam.

• Practicingthismoralityasmanagersenhancedperformanceatalllevels,enablingunexpectedinnovations,dramaticcostsavings,andcriticalstrategicwins.Likethemorality,ourdiscoveryisn'trocketscience,andyoucanleveragethisempoweringculturetoboostyourteam’sperformanceanddevelopyournextgenerationofleaders.

LearnhowyoucanapplyMissionControl’sexperiencethroughthisbook,aone-dayworkshop,andeye-openingkeynoteaddresses.

DiscovermoreatAtlasExec.com©2017P.S.Hill

"MissionControlistheleadershiplaboratoryforthosewhoacceptthechallengeandtheriskofultimateresponsibility.PaulHillisaselectgraduate."—EugeneF.Kranz,formerNASAFlightDirectorandDirectorofMissionOperations

“Acautionarytalethatsustainingexcellencemaybemoredifficultthanattainingit.Leadersfromeveryorganizationwillbenefitfromthesevitallessons.”—WalterE.Natemeyer,ChairmanandCEO,NorthAmericanTrainingandDevelopment

Failureisalwaysanoption,andsoischoosingtoleadyourteamintoanenvironmentthathelpsthemavoidcatastropheandpulloffmiracles.Formorethanfiftyyears,NASA’sMissionControlhasdonejustthat.Taketheultimateinsider’slookattheleadershipvaluesandculturethatmadethattrackrecordpossible.Paulpaintsavividpicture,candidlyportrayingthecriticalculturalconnectionsinhumanspaceflighttriumphsandfailures.BydemonstratinghowhisMissionControlteamlearnedtostewardthiscultureintotheirmanagementroles,Paulprovidesaguideforanyorganizationtoboosttheirownperformancebyleveragingthecoreideasandvaluesthathavedelivered“impossible”winsfordecades.Whetherfailuremeanscostandscheduleoverruns,qualityescapes,lossofmarketshare,bankruptcy,orputtingpeople’slivesatrisk,howweleadcandeterminewhetherevensmallmistakessnowballoutofcontrolanddestroyanenterprise.DiscoverhowtotakeLeadershipfromtheMissionControlRoomtotheBoardroom,andenablethisleadershipenvironmentinyourteam.

Availablenowinhardcover,soft-cover,andebookwhereverbooksaresoldonline.

Forhelpfindingit:AtlasExec.com/book/

“Astunning‘instructionalmanual’forbusinessexecutivesandleaderswhowanttolearnfromthebestteamontheplanet.” —MaryLynneDittmar,PresidentoftheCoalitionforDeepSpaceExploration

“Thisisanarrestingwork.Pauloffersaviewfromtheinside...Fromthere,heshowshowtheprinciplesandvaluesapplyinafarlargerarena.Noleaderormanagercanfailtobenefitfromthelessonscapturedhere.” —MichaelD.Griffin,NASAAdministrator,2005-09andSchaferCorporationCEO

LearnhowyoucanapplyMissionControl’sexperience–readthebook!

“PaulHilltellsthetruestoryofthegame-changingtransformationofMissionControl’sseniorleadershipteam.Ridealongastheseexecutivesrediscoverthecorepurposeandvaluesthathadneverlefttheirorganization.Hill’scandorandintensitymakesthisafascinatingreadforeveryleader!”—KenBlanchard,coauthorofTheNewOneMinuteManager®andLeadingataHigherLevel

“Thisincredibleteam’sleadershipjourney—anddevelopmentofprecisedecision-makinginthefaceofunbelievablepressure—areinspiring.Everyleaderwillfindparallelstotheirownorganization.Amust-haveforanyoneleadingahigh-performanceteamandaninvaluableadditiontoanybusinesslibrary.—MarshallGoldsmith,Theauthorofthe#1NewYorkTimesbestseller–Triggers