Upload
others
View
6
Download
0
Embed Size (px)
Citation preview
Leadership Framework
Colas Rail | Leadership Framework 3
Colas Rail Leadership Framework
What is the Leadership Framework and why have it?
If you have the desire and willpower, you can become an effective leader. Good leaders develop through a
never-ending process of self-study, education, training and experience. This guide will help you through that
process. To inspire your team into higher levels of performance, there are certain things you must be, know
and do. These do not come naturally, but are acquired through continual work and study. Good leaders are
continually working and studying to improve their leadership skills; they are NOT resting on their laurels.
When should I use it?
� Performance Review
� Leadership Training
� Day-to-Day Management
� Talent Management
� Succession Planning
� Recruitment
How do I use the Leadership Framework? PLAN
� Read through the framework before you start
� Allow half an hour of uninterrupted time
� Collect any feedback you have, e.g. your last review, career discussion, or simply ask
for feedback from colleagues
DO
� Work through each of the Behavioural Competencies and place a or a as objectively
as you can. means you believe you do this / is a strength and means that you believe
you don’t do this / is a development area
� Choose 2 or 3 behaviours that you think will make the most difference to you (pick strengths
and weaknesses)
� Discuss and get feedback on your choices from your manager
� Once you have agreed which behavioural competencies to focus on add them
to the behavioural section of your personal development plan in the review
� Discuss with your manager what objectives to set on your personal development plan
� Take action on the areas you identify
REVIEW
� Update your personal development plan as part of the performance management cycle
and during your 1-to-1s with your manager
� Update your objectives as you develop
Colas Rail | Leadership Framework4
Leadership Behaviours
Energy:
Lead, manage and inspire my team
� Provide direction and encourage ambition
� Work effectively in a team
� Instrumental in moving my team towards
objectives
� Support and challenge individuals to achieve
their full potential
� Set stretching objectives and measure
progress against them
� Adapt personal style and behavioural
approach to get buy-in for ideas and plans
Maximise my personal edge
� Utilise intelligence and adaptability to deliver
projects successfully
� Champion, support and deliver change to
improve the service we provide to the client
� Generate innovative solutions to tackling
problems and opportunities
� Analyse issues, problems and opportunities to
and deliver effective business outcomes
� Develop the specialist knowledge and
expertise to provide cutting edge solutions for
clients
� Show broad business thinking and sound
commercial judgement
� Communicate internally and to a wider
audience in an inspirational way
Makes things happen
� Deliver projects safely, on time and to budget
� Plan and organise time and resources
effectively to achieve objectives
� Communicate in a way that allows us to deliver
a quality product everytime
� Prioritise work according to business needs
and manage conflicting and changing
priorities
� Understand that safety is a number one
priority during project delivery
Stay close to the client
� Listen and respond to their needs
� Build trust with the client
� Deliver solutions that benefit Colas Rail and
the client*
� Communicate clearly and confidently in all
situations
� Build and maintain a positive relationship with
the client
‘Get up and go’ attitude of a leader.
� Demonstrate personal ambition and desire to
succeed
� Actively seek to learn at work and take
advantage of opportunities using knowledge
and skills
� Results-driven and commit 100% to the work
undertaken
� Remain focused and driven especially in
challenging times
� Sets standards for organisational behaviour
and carries through on promises
Energise:
Edge:
Execute:
Engage the Client:
Energy
� Demonstrate personal ambition and desire to succeed
� Actively seek to learn at work and take advantage of opportunities using knowledge
and skills
� Results-driven and commit 100% to the work undertaken
� Remain focused and driven especially in challenging times
� Sets standards for organisational behaviour and carries through on promises
Linked Behaviours
Achieving Personal Work Goals and Objectives
A) Accept and tackles demanding goals with enthusiasm
B) Works hard and puts in longer hours when it is
necessary
C) Identifies development strategies needed to achieve
career goals and makes use of developmental or training
opportunities
D) Seeks progression to roles of increased responsibility
and influence
Linked Behaviours
Learning and Researching
A) Rapidly learns new tasks and quickly commits
information to memory
B) Gathers comprehensive information to support
decision making
C) Demonstrate a rapid understanding of newly
presented information
D) Encourages an organisational learning approach
(i.e. learns from successes and failures and seeks staff
and customer feedback)
E) Manages knowledge (Collects, classifies and
disseminates knowledge of use to the organisation)
Adapting and Responding to Change
A) Adapts to changing circumstances
B) Accepts new ideas and change initiatives
C) Adapts interpersonal style to suit different people or
situations
D) Shows respect and sensitivity towards cultural and
religious differences
E) Deals with ambiguity, making positive use of the
opportunities it presents
Adhering to Principles and Values
A) Adapts to changing circumstances
B) Accepts new ideas and change initiatives
C) Adapts interpersonal style to suit different people or
situations
D) Shows respect and sensitivity towards cultural and
religious differences
E) Deals with ambiguity, making positive use of the
opportunities it presents
Rationale
Individuals who like to work to demanding goals
and targets are likely to demonstrate personal
ambition and desire to succeed, be results driven
and commit 100%.
Rationale
A tendency to encourage an organisational learning
approach and manage knowledge will support in
actively seek to learn at work and take advantage of
opportunities using knowledge and skills.
Those that have a show a tendency to adapt in
challenging circumstances will be more likely to
remain focused and driven especially in challenging
times.Those that demonstrate integrity and uphold ethic
and values will be more inclined to set standards
for organisational behaviour and carry through on
promises.
‘Get up and go’ attitude of a leader
ENERGY ENERGISE EDGE EXECUTE ENGAGE Colas Rail | Leadership Framework 7
Energise
� Provide direction and encourage ambition
� Work effectively in a team
� Instrumental in moving my team towards objectives
� Support and challenge individuals to achieve their full potential
� Set stretching objectives and measure progress against them
� Adapt personal style and behavioural approach to get buy-in for ideas and plans
Linked Behaviours
Leading and Supervising
A) Provides others with a clear direction
B) Sets appropriate standards of behaviour
C) Delegates work appropriately and fairly
D) Motivates and empowers others
E) Provides staff with development opportunities
and coaching
F) Recruits staff of a high calibre
Formulating Strategies and Concepts
A) Works strategically to realise organisational goals
B) Sets and develops strategies
C) Identifies and develops positive and compelling visions
of the organisation’s future potential
D) Takes account of a wide range of issues across, and
related to, the organisation
Working with People
A) Demonstrates an interest in and understanding of
others
B) Adapts to the team and builds team spirit
C) Recognises and rewards the contributions of others
D) Listens, consults others and communicates proactively
E) Supports and cares for others
F) Develops and openly communicates self-insight such
as an awareness of own strengths and weaknesses
Rationale
Individuals who set appropriate standards of
behaviour and motivate and empower others are
more likely to provide direction and encourage
ambition and set stretching objectives and measure
progress against them.
A tendency to work strategically to realise
organisational goals will be more likely to create a
vision for the organisation that is inspirational.
Those that listen, consult others and communicate
proactively will be more inclined to work effectively
in a team and support and challenge individuals to
achieve their full potential.
People that recognise and reward the contributions
of others and support and care for others will be
instrumental in moving the team towards objectives
and set stretching objectives and measure progress
against them.
Individuals that adapt to the team and build team
spirit will adapt personal style and behavioural
approach to get buy-in for ideas and plans.
Lead, manage and inspire my team
ENERGY ENERGISE EDGE EXECUTE ENGAGE Colas Rail | Leadership Framework 9
Edge
� Utilise intelligence and adaptability to deliver projects successfully
� Champion, support and deliver change to improve the service we provide to the client
� Generate innovative solutions to tackling problems and opportunities
� Analyse issues, problems and opportunities to and deliver effective business outcomes
� Develop the specialist knowledge and expertise to provide cutting edge solutions for clients
� Show broad business thinking and sound commercial judgement
� Communicate internally and to a wider audience in an inspirational way
Linked Behaviours
Creating and Innovating
A) Produces new ideas, approaches or insights
B) Creates innovative products or designs
C) Produces a range of solutions to problems
D) Seeks opportunities for organisational problems
E) Devise effective change initiatives
Applying Expertise and Technology
A) Applies specialist and detailed te4chnical expertise
B) Develops job knowledge and expertise through
continual professional development
C) Shares expertise and knowledge with others
D) Uses technology to achieve work objectives
E) Demonstrates appropriate physical co-ordination and
endurance, manual skills, spatial awareness and dexterity
F) Demonstrates an understanding of different
organisational departments and functions
Coping with Pressures and Setbacks
A) Works productively in a high pressure environment
B) Keeps emotions under control during difficult situations
C) Balances the demands of work life and personal life
D) Maintains a positive outlook at work
E) Handles criticism well and learns from it
Linked Behaviours
Entrepreneurial and Commercial Thinking
A) Keeps up to date with competitor information and
market trends
B) Identifies business opportunities for the organisation
C) Demonstrates financial awareness
D) Controls costs and thinks in terms of profit, loss and
added value
Presenting and Communicating Information
A) Speaks clearly and fluently
B) Expresses opinions, information and key points of an
argument clearly
C) Makes presentations and undertakes public speaking
with skill and competence
D) Responds quickly to the needs of an audience and to
their reactions and feedback
E) Projects credibility
Analysing
A) Analyses numerical data, verbal data and all other
sources of information
B) Breaks information into component parts, patterns and
relationships
C) Probes for further information or greater understanding
of a problem
D) Makes rational judgements from the available
information and analysis
E) Produces workable solutions to a range of problems
F) Demonstrates an understanding of how one issue may
be a part of a much larger system
Rationale
People who produce new ideas are likely to generate
innovative solutions to tackling problems and
opportunities.
Those that seek opportunities for organisational
improvement will be more inclined to champion,
support and deliver change to improve the service
we provide to the client.
Individuals who show that they can develop
job knowledge and expertise through continual
professional development will be able to develop the
specialist knowledge and expertise to provide cutting
edge solutions for clients.
Individuals that have a tendency to work productively
in a high pressure environment will most readily
utilise intelligence and adaptability to deliver projects
successfully.
Linked Behaviours
Those with a tendency to identify business
opportunities for the organisation will be more
likely to show broad business thinking and sound
commercial judgement.
People who express opinions, information and key
points of an argument clearly will be best placed to
communicate internally and to a wider audience in an
inspirational way.
Those who probe for further information or greater
understanding of a problem will be more likely to
analyse issues, problems and opportunities to and
deliver effective business outcomes.
Maximise my personal edge
ENERGISE EDGE EXECUTE ENGAGE Colas Rail | Leadership Framework 11ENERGY
Execute
� Deliver projects safely, on time and to budget
� Plan and organise time and resources effectively to achieve objectives
� Communicate in a way that allows us to deliver a quality product everytime
� Prioritise work according to business needs and manage conflicting
and changing priorities
� Understand that safety is a number one priority during project delivery
Linked Behaviours
Planning and Organising
A) Sets clearly defined objectives
B) Plans activities and projects well in advance and takes
account of possible changing circumstances
C) Manages time effectively
D) Identifies and organises resources needed to
accomplish tasks
E) Monitors performance against deadlines and
milestones
Writing and Reporting
A) Write clearly, succinctly and correctly
B) Writes convincingly in an engaging and expressive
manner
C) Avoids unnecessary use of jargon or complicated
language
D) Writes in a well-structured and logical way
E) Structures information to meet the needs and
understanding of the intended audienceorganisational
departments and functions
Deciding and Initiating Action
A) Makes prompt, clear decisions which may involve
tough choices or considered risks
B) Takes responsibility for actions, projects and people
C) Takes initiative, acts with confidence and works under
own direction
D) Initiates and generates activity
Linked Behaviours
Delivering Results and Meeting Customer Expectations
A) Focuses on customer needs and satisfaction
B) Sets high standards for quality and quantity
C) Monitors and maintains quality and productivity
D) Works in a systematic, methodical and orderly way
E) Consistently achieves project goals
Following Instructions and Procedures
A) Appropriately follows instructions from others without
unnecessarily challenging authority
B) Follows procedures and policies
C) Keeps to schedules
D) Arrives punctually for work and meetings
E) Demonstrates commitment to the organisation
F) Complies with legal obligations and safety
requirements of the role
Rationale
Someone who sets clearly defined objectives will
be more inclined to plan and organise time and
resources effectively to achieve objectives.
People who tend structure information to meet the
needs and understanding of the intended audience
will be mike likely to communicate in a way that
allows us to deliver a quality service everytime.
Those that take responsibility for actions, projects and
people will be more likely to prioritise work according
to business needs and manage conflicting and
changing priorities.
Rationale
A preference for working in a systematic,
methodical and orderly way is likely to help when
delivering projects safely, on time and to budget.
Those that have a preference for following
procedures and policies will be more likely to
understand that safety is a number one priority during
project delivery.
Makes things happen
ENERGISE EDGE EXECUTE ENGAGE Colas Rail | Leadership Framework 13ENERGY
Engage the Client
� Listen and respond to their needs
� Build trust with the client
� Deliver solutions that benefit Colas Rail and the client*
� Communicate clearly and confidently in all situations
� Build and maintain a positive relationship with the client
Linked Behaviours
Relating and Networking
A) Establishes good relationships with customers and
staff
B) Builds wide and effective networks of contacts inside
and outside the organisation
C) Relates well to people at all levels
D) Manages conflict
E) Uses humour appropriately to enhance relationships
with others
Persuading and Influencing
A) Makes a strong personal impression on others
B) Gains clear agreement and commitment from others
by persuading, convincing and negotiating
C) Promotes ideas on behalf of self and others
D) Makes effective use of political processes to influence
and persuade others
Rationale
A tendency to relate to people at all levels will help
build and maintain a positive relationship with clients.
Those that take time to establish good relationships
with customers and staff will be more likely to listen
and respond to client needs and build their trust.
Individuals that make a strong personal impression
on others will be more inclined to show that they can
communicate clearly and confidently in all situations.
Stay close to the client
ENERGISE EDGE EXECUTE ENGAGEENERGY
Colas Rail Leadership Framework
Colas Rail Ltd, Dacre House
19 Dacre Street, London SW1H 0DH
www.colasrail.co.uk
Follow us on social media:
company/colas-rail-ltd
@colasrailuk
colasrailuk
colas rail uk