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Bernie Neeth Value Stream Manager
Eric Wong Value Stream Manager
Yaroslow Muzyka VP Operations
Leadership Defines Your LEAN Culture
VAW Systems False Start Responsibilities Behaviour Development 2
Presentation Overview
VAW Systems False Start Responsibilities Behaviour Development 3
VAW Systems Ltd.
• 150 Team Members, 110 Unionized • 64,000 Ft² • Embarked on our Lean Journey in 2007
VAW Systems
VAW Systems False Start Responsibilities Behaviour Development 4
Products & Markets
Gas Turbine
Commercial Industrial
VAW Systems
VAW Systems False Start Responsibilities Behaviour Development 5
Our Lean Journey
Lean “Tool” Training
5S
Kaizen Blitz
Kaizen Blitz
Training Training Training
Lean Launch
5S 5S 5S 5S
Kaizen Blitz Kaizen Blitz
Kaizen Blitz
2007 2008
False Start
VAW Systems False Start Responsibilities Behaviour Development 6
Shortcomings
• Improvements were not sustained
• Capacity and delivery improvement gains were limited
• Limited staff engagement
False Start
VAW Systems False Start Responsibilities Behaviour Development 7
Our Lean Journey
Lean “Tool” Training
5S
Kaizen Blitz
Select & Develop Your Leaders
Training Training
Lean Launch
5S 5S 5S
Develop Your Leaders
Kaizen Blitz Kaizen Blitz
2007 2008
False Start
In Hindsight!
VAW Systems False Start Responsibilities Behaviour Development 8
Responsibilities
Responsibilities
VAW Systems False Start Responsibilities Behaviour Development 9
Previous Scope of Responsibilities
Staff
Lead Hands
Plant Manager
Supervisors
VP - Manufacturing
SCOPE
VOID OVERLAP
RANGE
Responsibilities
VAW Systems False Start Responsibilities Behaviour Development 10
Desired Scope of Responsibilities
Staff
Lead Hands
Managers
Supervisors
VP - Operations
SCOPE
Responsibilities
VAW Systems False Start Responsibilities Behaviour Development 11
Position’s Scope
Staff Daily Focus 1 - 2 days
Lead Hands Short Term Focus 1 - 5 days
Supervisors Short to Mid Term Focus 2 - 15 days
Managers Mid to Long Term Focus 5 - 60 days
Vice President Long Term Focus 30 - 360 days
Responsibilities
VAW Systems False Start Responsibilities Behaviour Development 12
Previous CI Contribution
Staff
Lead Hands
Plant Manager
Supervisors
VP - Manufacturing
100% 75% 50% 25% Time
Responsibilities
VAW Systems False Start Responsibilities Behaviour Development 13
Desired CI Contribution
Staff
Lead Hands
Managers
Supervisors
VP - Operations
100% 75% 50% 25% Time
Responsibilities
VAW Systems False Start Responsibilities Behaviour Development 14
Responsibilities
Responsibilities
CI Contribution
Responsibilities Scope
VAW Systems False Start Responsibilities Behaviour Development 15
Behaviour
Behaviour
VAW Systems False Start Responsibilities Behaviour Development 16
Made all the Decisions
Highly Opinionated
Taught Workers to Expect Direction
Focused on Finding & Fixing Problems
Hid Problems
Previous Leader Behaviour
Behaviour
VAW Systems False Start Responsibilities Behaviour Development 17
Empower Employees to Make Decisions Made all the Decisions
Be Open Minded Highly Opinionated
Teach Importance of Self-Responsibility Taught Workers to Expect Direction
Focus on Root Cause & Corrective Actions Focused on Finding & Fixing Problems
Make Problems Visible Hid Problems
Desired Leader Behaviour
Behaviour
VAW Systems False Start Responsibilities Behaviour Development 18
A Leader
Leads: • Role Model • Motivates • Coaches • Sells A Vision • Guides
Manages: • Planning • Sets Goals • Evaluates • Directs • Controls (Cost)
Values
Behaviour
Champions Change Brings Order
VAW Systems False Start Responsibilities Behaviour Development 19
“Love” or “Lean”
Behaviour
“Lean isn’t letting people do whatever
they want. That’s often cowardice or apathy. Lean cares enough to
tell the truth.” Mark Graban
VAW Systems False Start Responsibilities Behaviour Development 20
Development
Development
VAW Systems False Start Responsibilities Behaviour Development 21
Leadership Development
Development
VAW Systems False Start Responsibilities Behaviour Development 22
Leadership Development
Development
VAW Systems False Start Responsibilities Behaviour Development 23
Rules of the Game
Development
VAW Systems False Start Responsibilities Behaviour Development 24
Visual Communication Make Problems Visible
Development
VAW Systems False Start Responsibilities Behaviour Development 25
Focus on the Customer
Development
Sales
Engineering
Project Management
Production
VAW Systems False Start Responsibilities Behaviour Development 26
Lean “Teaching Moments”
Development
VAW Systems False Start Responsibilities Behaviour Development 27
Summary
Development VAW Systems False Start Responsibilities Behaviour
VAW Systems False Start Responsibilities Behaviour Development 28
Summary
Focus on the Customer
Development VAW Systems False Start Responsibilities Behaviour
VAW Systems False Start Responsibilities Behaviour Development 29
Summary
Visual Communication Make Problems Visible
Development VAW Systems False Start Responsibilities Behaviour
VAW Systems False Start Responsibilities Behaviour Development 30
Summary
Delegate Authority, Not Tasks
Development VAW Systems False Start Responsibilities Behaviour
VAW Systems False Start Responsibilities Behaviour Development 31
Summary
Create Balance Between Leadership and Management
Development VAW Systems False Start Responsibilities Behaviour
Leader Manager
Values
Champions Change Brings Order
VAW Systems False Start Responsibilities Behaviour Development 32
Summary
Define Leaders Behaviour
Development VAW Systems False Start Responsibilities Behaviour
Empower Employees to Make Decisions
Be Open Minded
Teach Importance of Self-Responsibility
Focus on Root Cause & Corrective Actions
Make Problems Visible
VAW Systems False Start Responsibilities Behaviour Development 33
Summary
Redefine Leaders Roles
Development VAW Systems False Start Responsibilities Behaviour
VAW Systems False Start Responsibilities Behaviour Development 34
Summary
Development VAW Systems False Start Responsibilities Behaviour
VAW Systems False Start Responsibilities Behaviour Development 35
The Ascent of Everest
Lean Tools may get you to Basecamp in
World Class Competition
Development VAW Systems False Start Responsibilities Behaviour
VAW Systems False Start Responsibilities Behaviour Development 36
Questions
Thank You
• Redefine Leaders Roles • Create Balance Between Leadership and Management • Delegate Authority, Not Tasks • Visual Communication, Make Problems Visible • Focus on the Customer
Development VAW Systems False Start Responsibilities Behaviour
Leadership Defines Your LEAN Culture
VAW Systems False Start Responsibilities Behaviour Development 37
Leadership Defines Your LEAN Culture VS1 Leadership and Strategy Wednesday June 6, 2:45-3:45
Yaroslow Muzyka
Please return your completed session
evaluation form to the room host.
Contact Information
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