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Leadership Council Subgroup July 2008

Leadership Council Subgroup July 2008. Agenda NPS Project Status Tools for Quality Assurance: Early Success Challenges Still Facing NPS Hosting

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Page 1: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Leadership Council Subgroup July 2008

Page 2: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Agenda NPS Project Status

Tools for Quality Assurance: Early Success Challenges Still Facing NPS Hosting of NPS at the OCIO Resources Required to Run NPS Governance of NPS Where will Resources Come From?

Permit Landscape as of 2006 Development Cost Per Permit

Cost of an Outsourced Application Increased Scope:

National Salt Water Registry Integration with ITDS

Deployment Schedule5/1/2008 FIS National Permit System 2

Page 3: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

National Permits Project Status Implementation to be completed in August:

Pacific Islands Permits PI will use NPS for new Bottomfish permit

High Seas Southwest Permits

Implementation begun Alaska

Implementation Process Quality assure data loaded Review and augment permit definitions, forms, and

processes NPS tools are being used to Quality Assure the data E-signatures process

Non-repudiation is key5/1/2008 FIS National Permit System 3

Page 4: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Tools for Quality Assurance: Early Success Popular features with users even before implementation:

Established a link to GC sanction data through OLE Check if applicant has a sanction before issuing a permit

United States Postal Service Successfully used to correct address data Will be used to batch standardize addresses

Direct access to USCG data Unfortunately, we still don’t have daily access to data

Social Security Death Master List Used to prevent relatives from keeping permits of the

deceased VMS check

Technical details worked out but not implemented “Do not permit” list

Check if vessel has been bought out of the fishery5/1/2008 FIS National Permit System 4

Page 5: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Challenges Still Facing NPS Data Quality is an issue

Data sets need to be reloaded multiple times Many duplicates discovered using the NPS comparison

tools Milestones in continuous flux

Because of local scheduling conflicts (i.e., permit processing personnel not available at milestone times) Milestones have to be re-scheduled to accommodate local needs while keeping the project on track

Difficulty integrating certain regions Integrating NPS with existing systems may present

unforeseen issues that could delay the project. We’re using an iterative approach to mitigate risks.

Fear of the unknown is also presenting a challenge with regions that have not yet worked with the team

5/1/2008 FIS National Permit System 5

Page 6: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Hosting of NPS at the OCIO NMFS OCIO will host NPS

Benefits NPS can share the expertise and infrastructure available at the

OCIO Sharing existing resources and expertise

Reduces the costs borne by the NPP and also each region Augments resources available for all C&A process is done once

Challenges Need for 24x7 support Identifying resources to pay the share of

Hardware maintenance/refreshment Software development System Management Support Sustained Support and Maintenance into the future

5/1/2008 FIS National Permit System 6

Page 7: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Resources Required to Run NPS Initial Setup Costs

Hardware Labor Security Management Licenses Development Administration Help Desk Disaster Recovery

All of these categories have annual maintenance costs as well

Without funding the system cannot run The OCIO is preparing a cost proposal5/1/2008 FIS National Permit System 7

Page 8: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Governance of NPS Permits PSG is recommending the establishment of a

National Permits Program There are many national level issues

National Permits Coordinator Handle issues at a national level Will ensure continuity of the NPS Ensure that required resources are obtained

Establishment of a Governance Board Formed by existing PSG members Will protect the integrity of the NPS Will protect the interest of the Regions

5/1/2008 FIS National Permit System 8

Page 9: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Where Will Resources Come From? Fees

NPP could be self funded Money currently goes to Treasury We need to pursue having the fees collected returned to

the agency Tax the regions

Calculate current cost of issuing permits Determine the cost saving of using NPS

PIRO has calculated a cost substantial cost savings, not including web-based self-service issuance of permits – savings could be greater

Tax the regional offices a portion of the cost of supporting NPS – still below current cost of issuing permits

Identify an alternate source

5/1/2008 FIS National Permit System 9

Page 10: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Permit Landscape as of 2006Region/Permit

Vessel Dealer Subsistence

Operator Total

NERO 44,372 5,262 3,153 52,787

HQ-SF1 35,075 226 35,301

HQ-OIA 651 52 703

SERO 23,483 1,253 2,379 27,115

AKRO 4,314 809 17,388 1,071 23,582

NWRO 325 325

SWRO 2,041 33 2,074

PIRO* 219 219

110,480

7,602 17,388 6,636 142,106

5/1/2008 FIS National Permit System 10

Projected Recreational Registrations

Up to 5,000,000

* With the addition of the Bottomfish permit, numbers could increase by as much as 5,000

Page 11: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Development Cost per Permit Total development investment: $3,960,000

5/1/2008 FIS National Permit System 11

Total Permits Development Cost Per Permit

Permits Only $142,106 27.8665

After Adding Recreational Licenses

$5,142,106 .77

Page 12: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Cost of an Outsourced Application HMS illustrates how much it costs to run a public facing

application:

Permits issued as of 2006:

35,000 Total support cost to vendor for 2006:

$706,368 Support costs since:

approximately $540,000/year Cost to operate and maintain the call center:

$335,000

5/1/2008 FIS National Permit System 12

Page 13: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

National Saltwater Angler Registry Benefits

Using NPS will save the program development costs Demonstrates the usefulness of developing an enterprise

level tool Will allow the agency to cross check commercial and

recreational angler populations Will collect the data in a standard format Take advantage of enterprise quality assurance tools Take advantage of a strong customer friendly web interface

Challenge NPS was scaled for approximately 150,000 permits The Angler Registry will bring in 30 times as many

registrants Host site infrastructure must be augmented to ensure

customers are not locked out of the system5/1/2008 FIS National Permit System 13

Page 14: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

ITDS Integration We have $50K available for implementation Some desirable features are outside scope but should be

developed in the future, e.g.: Data entry and retrieval of statistical documents Local capability to manage reference tables Integration with local transactional systems

We will work on the requirements to meet ACE’s goals by the January 2009 deadline

Within NPS Scope Load all trade permits into NPS Create blanket permit definition in NPS Develop process to access blanket permit data Develop process to access transactional permits

5/1/2008 FIS National Permit System 14

Page 15: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

International Trade Data System (ITDS) Mission

Implement a secure, integrated, government-wide method for the electronic collection, storage, use, and dissemination of international trade data.

Goals Reduce the cost of processing international trade

transactions for government. Facilitate compliance with government trade requirements

(e.g., transportation, public health, safety, export control). Facilitate enforcement of government trade requirements. Enhance national security by facilitating the sharing of

information among authorized agencies. Provide access to more accurate, complete, and timely

international trade information.

5/1/2008 FIS National Permit System 15

Page 16: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Deployment Schedule

5/1/2008 FIS National Permit System 16

Region/Permit Scheduled Go Live Date

PIRO August 18, 2008

High Seas / SWRO September 15, 2008

AKRO & NWRO December 16, 2008

Angler Registry January 1, 2009

NERO & SERO April 24, 2009

HMS June 19, 2009

Major Release Complete October 1, 2009

Page 17: Leadership Council Subgroup July 2008. Agenda NPS Project Status  Tools for Quality Assurance: Early Success  Challenges Still Facing NPS  Hosting

Questions…