Leadership Characteristics and

Styles

A leader is one who inspires, motivates and leads people to accomplish organizational

goals

Leadership is all about influencing a group of

people

Characteristics of an Effective

Leader

Takes Challenges to Grow

Takes Calculated

Risks

Adopts a Leadership Style that Fits Their Personality

Has Courage During Times of Controversy

Accepts Their Mistakes

Communicates Frequently

Is Approachable

Understands the Situation and the

Facts

Essential Requisites of

Leadership Are

Trust

Collaboration

Confidence

Competence

Competitive Spirit

The 5 Levels of Leadership

Five Levels of Leadership

Level 1: Position or Title; people follow because they have to (Rights).

Level 2: Permission; people follow because they want to (Relationships).

Level 3: Production; people follow because of what you have done for the organization (Results).

Level 4: Personnel Development: People follow because of what you have done for them (Reproduction).

Level 5: Personhood; People follow because of who you are and what you represent (Respect).

How Do You Define

Leadership Style?

Types of Leadership Styles

Basic Leadership Styles

• Autocratic •Democratic

•Bureaucratic • Laissez-Faire

Autocratic Leadership Style

Autocratic Leadership Style

The classical approachManager retains as much power and

decision making authority as possibleDoes not consult staff, nor are staff

allowed to give any inputStaff expected to obey orders without

receiving any explanationsStructured set of rewards and

punishments

When to Use Autocratic Leadership Style?

When Quick Decisions Are Needed

No Need For Others’ Input

Team Agreement is Not Necessary

When High Level of Management Control is

Needed

Limitations of Autocratic Leadership

Employees Cannot Question Decisions

Little Opportunity to Give Suggestions

Low Staff Morale, High Turnover and Absenteeism, Work Stoppage

Democratic/ Participative Leadership

Style

Democratic Leadership Style

Encourages staff to be a part of the decision making

Keeps staff informed about everything that affects their work and shares decision making and problem solving responsibilities

The Democratic Leader

A coach who has the final say, but gathers information from staff before making a decision

Produce high quality and high quantity work for long periods of time

Staff like the trust they receive and respond with cooperation, team spirit, and high morale

When To Use Democratic Leadership Style?

Team Agreement is Needed

Greater Motivation and Commitment

Knowledgeable and Skillful Team Members

Limitations of Democratic Leadership Style

It is a Time Consuming Affair

Not Appropriate When You Can’t Afford Mistakes

Bureaucratic Leadership Style

Bureaucratic Leadership Style

Manages “by the book¨Everything done according to procedure

or policyIf not covered by the book, referred to

the next level aboveA police officer not a leaderEnforces the rules

When To Use Bureaucratic Leadership Style?

Staff are Performing Routine Tasks

Over and Over

Safety or Security Training Being Conducted

Staff Performing Tasks That Require Handling Large

Amounts of Cash

Limitations of Bureaucratic Leadership Style

When Work Habits Form That are Hard to Break, Especially if They Are No Longer Useful

When Staff Lose Interest in their Jobs and in their Co-

workers

When Staff Do Only What is Expected of Them and No

More

Laissez-Faire/ Free Rein Leadership Style

Laissez-Faire Leadership Style

Also known as the “hands-off” styleThe manager provides little or no direction and gives

staff as much freedom as possibleAll authority or power given to the staff and they

determine goals, make decisions, and resolve problems on their own

When to Use Laissez-Faire/ Free Rein Style?

When the Team is Highly Capable

When Team Members Are Able to Analyze the

Situation

When Close Monitoring of a Decision is Not Needed

Limitations of Laissez-Faire/ Free Rein Leadership Style

Not Suitable For Lesser Experienced Employees

Poor Productivity

Lack of Motivation

Other Leadership

Styles

Transformational Leadership

Creates and sustains a context that maximizes human and organizational capabilities

Facilitates multiple levels of transformationAligns them with core values and a unified purposeMakes change happen in:

Self Others Groups Organizations

Transactional Leadership

Emphasizes getting things done within the umbrella of the status quo

In opposition to transformational leadership“By the book" approach - the person works within

the rulesCommonly seen in large, bureaucratic organizations

Creative Leadership

Ability to uniquely inspire people, to complex and readily changing situations

To generate shared innovative responses and solutions

Collaborative Leadership

Empowers staff to facilitate collaborative and synergism

Working with and through other people instead of bowing to authoritarianism

Change Leadership

Endorses alterationBeyond thinking about individuals and

individual organization, single problems and single solutions

Rethinking systems to introduce change on parts of the whole and their relationship to one another

Intelligence Leadership

To navigate the future by embracing ambiguity and reframing problems as opportunities

A proactive stance in taking an organization into uncharted territory

Multicultural Leadership

Fosters team and individual effectivenessDrives for innovation by leveraging multicultural

differencesTeams work harder in an atmosphere of

understanding and mutual respect

Servant Leadership

A practical philosophy focusing on people who choose to serve first and then lead as a way of expanding service

Servant leaders are "servants first" with the object of making sure that other people's highest priority needs are being served

Leaders put the needs of their followers first

Bridging Leadership

Fostering synergy and reinforcing behaviour and motivation through the use of communication to create climate of trust and confidence

Projection of confidence on the face of a difficult challenge

Purposeful Leadership

Leader and the community share a common purpose to develop or provide the drive, authority and commitment to undertake projects

Determining the Best Leadership Style

Should leaders be more task or relationship (people) oriented?

Leaders have a dominant style, one they use in a wide variety of situations

No one best style - leaders must adjust their leadership style to the situation as well as to the people being led

Many different aspects to being a great leader - a role requiring one to play many different leadership styles to be successful