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7/29/2019 Lay out of a business letter
http://slidepdf.com/reader/full/lay-out-of-a-business-letter 1/29
Layout of a Business letter
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A business letter is a letter written informal language, usually used when writing
from one business organization to another,or for correspondence between suchorganizations and their customers,
clients and other external parties.
The overall style of letter will depend on therelationship between the parties concerned.
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Parts of a business letter Letter head
Reference number
Date line
Inside address
Attention line Salutation
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Parts of a business letter (contd) Subject
Body of the letter
Complimentary close
Signature
Reference Initials Post Script
Enclosures
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The name of the company
The nature of Business
Logos or trademark
Address
The registered office
Telephone, Fax and Telex numbers, E - mail
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Reference Number
When a letters sent between organizations , there is often analphanumeric reference number. This can be anorganization’s internal reference number.
While replying to a letter, you have to quote the referencenumber of the letter you had received.
You can quote this reference in the body of the letter in the
form "With reference to your letter,ref num ABCD/03/07…" or "This is with reference to yourletter, ref num ABCD/03/07, dated 12th March, 2007…".
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Date Line The date line is used to indicate the date the
letter was written.
When writing to companies within the UnitedStates, use the American date format. (TheUnited States-based convention forformatting a date places the month before
the day. For example: June 11, 2001. )
Write out the month, day and year twoinches from the top of the page.
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Inside Address Receiver’s address
Mr
M/S
Ms
Mmes
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Salutation This is the greeting within the letter. This greeting can be "Dear Sir or Madam" if
you do not know the name of the person withwhom you are in the process of establishing acommunication.
If you know the name, then begin with a"Dear Mr./Ms./Mrs. Last-Name".
In case, the business relationship betweenyou and the other person is on a first-namebasis, use the first name.
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Attention Line
An attention line is used when the insideaddress does not include either the name of an individual or the name of the department.It appears two lines below the inside address.
The word attention may have an initial capitalletter or appear in all capitals. The use of a
colon after the word is optional. If the word "ATTENTION" is written in all
capital letters, the name following should alsoappear in all capitals.
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Subject
Descriptive subject lines instantly inform a reader of the general content of the letter.
They also permit accurate filing and retrieval from
files. Subject lines specifically define the subject matter
of the letter.
They appear two lines below the salutation andtwo lines above the first line of the text, althoughthe simplified letter format may have differentspacing. Subject lines are highlighted by boldfacetype, underlining, or the use of all capital letters.
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Complimentary Close
The complimentary close serves as acourteous good-bye signal at the end of eachletter. It is to be typed two lines below thebody of the letter. Keep your complimentaryclose professional.
Never close a business letter with Love, YourFriend or any other personal notation.
Some good, professional choices are:Sincerely, Cordially, Regards, and Respectfully .
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Signature
It is assent of the writer
It consists of writer’s name, status,
department, firm It should be legible
If it is not, name should be should be
written legibly in parentheses below thesign
Seal
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Reference initials
It appear two lines below the last lineof the signature block and flush with
the left margin. It shows writer's initials (capital)
followed by a slash mark or colon, and
then followed by the secretary's /typist's initials in lower case, e.g.,TLM/rgn or TLM:rgn.
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Postscripts
Postscripts (additions to the letter after ithas been typed or items needing
emphasis) appear two lines below thelast line of courtesy copy notation.
The use of the initials PS or PPS is
optional
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Enclosures
An enclosure notation reminds readersof enclosures and appears directly
under reference initials. The followingare examples of enclosure notationforms:
Enclosure, Enc. , Enclosures
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Full block format
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Modified Form block style
In the modified formal letter styles, thefollowing letter elements are aligned from the
middle of the paper, making them seem asthough they are aligned right:
Sender’s address Date The Complimentary close The sender’s Name and signature
e o ow ng e emen s are
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e o ow ng e emen s arealigned left:
The Recipients Name and title
The Recipient’s address
Salutation
Body