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Law Enforcement Officers COHORT Diversity Training Program Overview March 2017 More and more Law Enforcement Agencies across the country are allocating resources in the area of diversity training in an attempt to strengthen officers’ cultural awareness, cultural sensitivity, and cultural competence. A large part of these efforts of increased diversity trainings are focused on learning about cultural nuances, attitudes, influencers, and behaviors of different races, cultures and ethnicities. All of which are very important areas to explore and address. Studies show that reflecting and embracing diversity as an organization helps drive innovation, increases creativity, allows for better recruiting, less turnover, and establishes a stronger positive perception and reputation in the marketplace. Based on our research and experience in this area, we have found that focusing on diversity alone is not enough. We help our Law Enforcement Agency partners go beyond diversity (a state of being) to experience the power and purpose of inclusion (an act of doing). Diversity & Inclusion go hand-in-hand and although they are linked, they are also very distinct. Studies also show that to achieve the maximum efficacy of Cultural Competence, that many organizations seek to achieve, there has to be an understanding of Cultural Humility and the role that it plays. We thoroughly explain and explore the connection between Cultural

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Page 1: Law Enforcement Officers COHORT Diversity Training …daveclosson.com/wp-content/uploads/2017/03/Diversity-Training... · Law Enforcement Officers COHORT Diversity Training Program

Law Enforcement Officers COHORT Diversity Training

Program Overview March 2017

More and more Law Enforcement Agencies across the country are allocating resources in the area of diversity training in an attempt to strengthen officers’ cultural awareness, cultural sensitivity, and cultural competence. A large part of these efforts of increased diversity trainings are focused on learning about cultural nuances, attitudes, influencers, and behaviors of different races, cultures and ethnicities. All of which are very important areas to explore and address. Studies show that reflecting and embracing diversity as an organization helps drive innovation, increases creativity, allows for better recruiting, less turnover, and establishes a stronger positive perception and reputation in the marketplace. Based on our research and experience in this area, we have found that focusing on diversity alone is not enough. We help our Law Enforcement Agency partners go beyond diversity (a state of being) to experience the power and purpose of inclusion (an act of doing). Diversity & Inclusion go hand-in-hand and although they are linked, they are also very distinct. Studies also show that to achieve the maximum efficacy of Cultural Competence, that many organizations seek to achieve, there has to be an understanding of Cultural Humility and the role that it plays. We thoroughly explain and explore the connection between Cultural

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Humility, Cultural Awareness, Cultural Sensitivity, and Cultural Competence. In this full day workshop session, we will look beyond diversity and explore the power of inclusion. We will also explore the “illusion of Inclusion” which is a false belief that an individual or organization may have about the efficacy of their inclusion efforts. Often times the most well-intentioned organizations believe they are being inclusive when they actually aren’t being as inclusive as they could be, or even should be. We will discuss and explore how the evolving multicultural & multi-generational dynamics in our society have ushered in a new era, with new expressions, and new expectations of inclusion and collaboration by which to live, work, and learn. One of the critical action-steps coming out of this session will be a leadership model that your Law Enforcement Agency or Department can adopt that will empower its officers to take intentional action to allow citizens and colleagues of diverse racial, ethnic, religious, lifestyle, life-stage, and socio-economic backgrounds to know they are welcomed and respected through meaningful outreach and programming. One of the major keys to success in helping organizations and agencies that we work with to cultivate healthier relationships and bridge gaps across various divides is our four-step MEET Model. One of the greatest leadership philosophies that often gets overlooked but has yielded some of the most fruitful outcomes for leaders throughout history is the idea of being able to meet people where they are. This four-step model brings that philosophy to life in a practical way. Participants will learn the essentials of: -­‐ Making time to engage -­‐ Exploring similarities and differences -­‐ Encouraging respect -­‐ Taking responsibility

We will also employ our Motivational Interviewing (MI) approach as a way to help resonate and connect with the officers during the workshop session. Additionally, we will provide MI training for the officers so that they are able to leverage this technique as a tool towards building stronger relationships with diverse communities by

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looking beyond the identity diversity that someone represents visually, and focusing on the unique perspectives, values, goals, and influencers of each individual. This approach taps into and helps to develop our natural sense of curiosity and desire to feel a part of something bigger than ourselves. We feel it is important to note that the content of this program was born out of our experiences in working with Law Enforcement agencies over the last 10+ years and has been time tested and proven. This content goes beyond theory and is based on the success of real world application. We have developed, contributed to, facilitated, and activated trust restoration, and relationship reconciliation programs such as Barbershop Rap Sessions, College Campus Rap Sessions, Citizens Police Academies, Youth Academies, Faith Based Cultural Immersions, and Building Bridges Community Advocate Networks, just to name a few. Each of these initiatives has a proven track record of success and we have taken best practices from each of these efforts and more, to create the COHORT Diversity Training Program. This program provides very specific examples and case studies based on real world experiences. We deliver case studies and examples of what has worked and why. We have learned from experience the importance of not just focusing on recommendations of “What” we have seen work, but also discussing “Why” it worked, and recommendations on “How” we believe it can work for you. Our overarching 4-step strategic approach of Explore-Build-Deploy-Assess ensures that attendees walk away with the tools they need to modify perceptions and behaviors where necessary and appropriate, and to develop programs and approaches with built-in success measures and Key Performance Indicators (KPI’s) for successful community initiatives and engagements. Program Overview: The Community COHORT Diversity Training program is a full-day interactive Diversity & Inclusion workshop that has been created and facilitated by a culturally diverse leadership team that consists of a former Law Enforcement Officer and a Diversity & Inclusion advocate

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and practitioner. The program’s name, COHORT, is based on the recognition that Law Enforcement Officers and civilians are all a part of the same community, share the same values, and all want the same things, thus, we are all a part of the same COHORT in that regard. By definition, Cohort is “a group of people banded together based on shared interests, values, or attributes”. COHORT as we have defined it, also serves as an acronym for Community Organizers Helping Officers Restore Trust. Program Purpose: The Community COHORT Diversity training program exists for the sole purpose of helping Law Enforcement agencies across the country build, maintain, and restore trust with the communities they serve. Program Vision: To serve as one of the nations most valuable resources for Law Enforcement Agencies in the area of insights, education, inspiration, and empowerment for building bridges of connectivity and trust with diverse communities. Program Mission: Consistently leverage industry experience and expertise in Law Enforcement and Diversity & Inclusion training to proactively engage law enforcement officers and citizens of diverse communities via on and offline resources, platforms, and curriculums to educate and empower all parties involved with the tools to build and maintain inclusive and collaborative relationships. Program Values:

• Inspiration • Empowerment • Transparency • Inclusion • Empathy • Collaborative • Trust

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Program Outcomes: At the conclusion of the session, attendees will have:

1. Explored and analyzed the existing relationship between their specific Law Enforcement agency and the diverse communities that they serve.

2. Reflected on the roles that all stakeholders have played in the cause of any issues and what role they can specifically play in the resolution, both individually and collectively.

3. Understood how to effectively apply the 4-step MEET Model to strengthen their relationship with diverse communities and “out-groups”.

4. Developed S.M.A.R.T. action steps that can immediately be applied to start the resolution and reconciliation process within their respective departments, agencies, organizations, and communities.

Program Curriculum:

• Welcome and Introductions o Who we are o Where we’ve been o Rapport building Ice breaker

• Foundations o Learning objectives o Agenda and expectations o Explore officers dual role of law enforcement and

community member • Open Forum on Diversity

o Definitions o Participant thoughts and perspectives o Roles/relationship between diversity and inclusion o Summary - lessons learned from discussion

• A framework for community engagement o Getting to know each other exercise

§ Fun, interactive, and engaging way to explore similarities & differences

§ Explore potential challenges that can emerge based on differences

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o Data review of rapid demographic shifts in U.S. communities

§ Culturagram Activity § Goal: Understand varying perspectives, influences,

opinions, and other cultural nuances that drive attitudes and behaviors of diverse communities

o Outreach - Engagement - Partnership § Cultural humility exploration and exercise § How Inclusion leads to Commitment

o Knowing your community § Why does it exist? § How does it operate? § What does it provide?

• MEET Model and Motivational Interviewing (MI) o The MEET Model exercise

§ Participant generated scenarios § Immediate application and learnings

o Teaching the basics of MI o Exercise for applying MI

• Key Take-a-ways

o Review key learnings shared from exercises and group discussions

o Explore any existing challenges or questions that still need to be addressed

o Discuss and develop SMART action steps that can be applied right away

• Wrap-Up and Conclusion

o Q&A to address any remaining questions

o Provide summary and closing remarks

o Thank you!

* Please note that breaks will be incorporated throughout the course of the day to help maintain freshness and focus.

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FACILITATOR BIOS: Tru Pettigrew

Tru is a devoted family man, an accomplished business leader, and engaged community leader. As an author, coach, marketing executive, and inspirational speaker, Tru’s primary areas of expertise include Leadership, Diversity & Inclusion, Discovering Purpose, and Cross-Generational Team Building.

Tru has been featured in such prominent media outlets as WRAL-TV, The New York Times, USA Today, The Boston Globe, and Fortune Magazine for his insights and expertise. He

also served as special guest speaker, panel moderator, and workshop leader at the 2017 North Carolina Association of Chiefs of Police (NCACP) annual conference. His first book, Millennials Revealed was released to rave reviews in October 2015. Tru proudly serves as the co-founder of Barbershop Rap Sessions, which is an inspiration and empowerment platform that leverages barbershops across the country as the venue to facilitate open and honest dialogue between Law Enforcement Officers and members of the African American community. Tru is also a speaker with ForCollegeForLife where he focuses on helping students, faculty, and staff at colleges and universities understand how to effectively build bridges across cultural, generational, and racial differences. Tru proudly serves as a founding member of Building Bridges in Cary NC, which is a partnership group with the Cary Police Department focuses on building and maintaining healthy relationships between Law Enforcement Officers and the communities that they serve. Tru is a graduate of DeVry University with a B.S. in Electronics Engineering Technology. But instead of pursuing a career in analyzing circuits and connecting wires, he felt called to analyze differences and connect people. Tru currently resides in Cary, NC with his wife of 15 years, Tameka, and their 5-year-old son Austin.

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Dave Closson

Dave is the author of the Amazon Best Seller, “Motivational Interviewing for Campus Police.” He is an Eastern Illinois University Alumni with a BS in Biology and a MS in Technology, Training and Development. His master’s degree work focused on motivational interviewing for campus police. Dave served in the Illinois Army National Guard for 6 years and was deployed under Operation Iraqi Freedom.

He was award two Army Commendation Medals, one for valor and one for meritorious service, Combat Infantryman’s Badge, Air Assault Badge, National Defense Service Ribbon, Iraq Campaign Medal and Global War on Terrorism Service Medal. Dave previously worked as an EIU Police Officer and served as the department’s Crime Prevention Officer. While serving in this role, he gave presentations to over 7,500 students, faculty and professional staff on topics ranging from Motivational Interviewing, Bystander Intervention, Alcohol/Drug Safety, Sexual Assault Prevention, and Conflict Resolution. Dave is currently a CAPT Associate for SAMHSA’s Center for the Application of Prevention Technologies. He provides targeted training and technical assistance on alcohol and other drug prevention to campus and communities across the country. He was previously the assistant Director at the Illinois Higher Education Center (IHEC) where he provided professional development, assessment, program planning, evaluation, consultation visits and host training related to alcohol, drug and violence prevention. Dave is currently the owner of DJC Solutions LLC, a national training and consulting company and a founding member of PreventionLeaders.com. He is also a speaker with ForCollegeForLife. Training, speaking, and helping others is what he does best!