Launch of Quality Management System

KING FAISAL UNIVERSITY

Deanship of Quality Assurance and Academic AccreditationPROF. PETER HODSON

Introduction

VisionLeadership in community engagement through excellence in education, research, and leadership.

MissionTo serve the community with excellence in teaching and learning, relevant and respected research, lifelong learning opportunities, effective and efficient administration, leadership service and development, and community engagement for mutual enrichment.

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Quality is never an accident – it is always the result of intelligent effort.- John Ruskin

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The Quality Assurance Questions

• what are we trying to do?

• why are we doing it?

• how are we doing it?

• why is that the best way to do it?

• how do we know it works?

• how can we improve it?

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QMS Structure

• Structure of Academic Quality Committees

• Program Standards and Quality– Planning, Design, Approval, Monitoring, Review

• Regulations and Procedures

• Research

• Student Support and Affairs

• Community Relations

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Life Cycle of a Program

DEVELOPMENT

APPROVAL

Withdrawal?

REVIEW

PLANNING

MONITORING

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QMS

• Explains the way in which KFU attempts to address the lifecycle.

• Sections A, B and C are particularly relevant to program planning, design, approval, delivery, monitoring and review.

• It is not optional!!!

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NCAAA cycle

Environment Scan

Environment Scan

Define/ReviewMission/Goals Define/ReviewMission/Goals

Set Objectives

Set Objectives

Develop Plan

Develop Plan

Implement Plan

Implement Plan

Action Plan

Action Plan

Five yearlyReview

Five yearlyReview

Yearly

ReviewPerformance

ReviewPerformance

MonitorResults MonitorResults

Program Planning

• Planning proposals considered by

SC- SPC

• Ideas generated from

– Strategic Plan

– Research

– Advisory Committee

– Subject Developments

– Etc.

– Use the planning form (QA1), provided in QMS

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Program Development

NCAAA Standard 4, paragraph 4.2:Programs must be planned as

coherent packages of learning experiences in which all courses contribute in planned ways to the intended learning outcomes for the program.

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Program Development

Level characteristics

Translate level characteristicsinto subject characteristics

Identify goals for the program

Write intended learning outcomes

Design assessment strategy totest achievement of ILOs

Develop teaching strategy to enable learners to reach the ILOs/assessment criteria

Develop teaching strategy to enable learners to reach the ILOs/assessment criteria

Intended graduate

characteristics

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Program Approval

The foundation of effective quality assurance

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Program Approval

A crucial element in academic governance.

It is the means through which the University assures itself:

-Of the standards of programs to be offered by the colleges.-That students will be provided with an educational and learning experience of high quality.

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Importance of Program Approval (1)

If carried out properly and attentively, program approval:

•Verifies the academic standards for the program•Establishes safeguards for academic quality•Ensures that programs meet national and University requirements and therefore international expectations.

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Importance of Program Approval (2)

• Get it right at the beginning and you save a lot of trouble later!

Leads to: better experience for students builds University and staff reputation

and NCAAA accreditation

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Program Approval Process

This evaluates whether each programs:

- Complies with the University’s Academic Framework and Regulations.

- Has been developed with due recognition to national academic infrastructure and includes reference to nationally and internationally agreed criteria and standards such as professional body experiences.

- Has assured that it is aligned with the KFU Strategic Plan

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Committee Structure Program Approval

Program Design Team

Program Design Team Departmental CouncilDepartmental Council

Standing Committee- Study Plans and

Curricula(SC-SPC)

Standing Committee- Study Plans and

Curricula(SC-SPC)

Program Approval

Panel

University CouncilUniversity Council

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Annual Monitoring

• The process by which an annual review enables enhancements to be made to the provision

• In the case of programs and courses, NCAAA templates provide the tools to enable that review

• It is also provides evidence that ILOs and appropriate academic standards are being achieved, and considers external views such as advisory committee’s inputs

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Annual Monitoring

- Identifies Minor/Major changes

- Identifies good practice

- Indentifies resource issues

- Identifies learning, teaching and assessment issues

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Program Evaluation and Review - Whose responsibility?

MODEL OF UNIVERSITYMANAGEMENT OF QUALITY

• Program teams?

• Central Function?

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Guidance

Essential reference documents are:

• NCAAA Standards for Quality Assurance and Accreditation for Higher Education Institutions

• The National Qualifications Framework (NQF)

• QMS Handbook

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Periodic Review

• The basis upon which ALL programs are updated to remain current, and reflect today’s world!

• The basis upon which a substantive review can reflect upon the changing resources that are available

• The basis upon which a detailed scrutiny at the range of inputs to the process is undertaken … especially external inputs!

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This requires…

• systematic collection of feedback from students, which includes their views on the clarity of LOs and the extent to which they have been achieved

• properly specified annual review processes, requiring reflection informed by evidence such as student feedback, assessment pass rates, changes in the professional environment, etc,

• Resulting action plan and monitoring actions implemented

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And…

‘ownership’ of the program review by all staff involved in teaching

consideration of annual reports by Academic Affairs Quality Assurance Committee, with feedback Colleges and program teams on key points including coverage of ILOs.

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Learning, Teaching and Assessment

• Assessment– Moderation

• Academic integrity– Plagiarism, cheating, falsification

• Complaints and Appeals

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Other sections of QMS

• Research• Student Support and Affairs• Community Relations

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Thank you!!!