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LARRY BURFORD 508 Monticello Circle * Devine, Texas78016 * 210-725-6473 cell * [email protected] SUMMARY Multi-faceted, efficient, and reliable professional with several years of experience supporting internal operations for big and small businesses. Diversified skill sets covering client relations and decision making. Strong work ethic, professional demeanor and great initiative. Effective communicator capable of working independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability. PROFESSIONAL EMPLOYMENT HISTORY JCB of South Texas, San Antonio, Texas October 2015 – June 2016 Title: PSSR (Parts & Service Sales Rep.) Inventory of parts room Place parts orders for new and existing customers Up-sale of parts and merchandise Demonstrate how to safely and properly use all JCB equipment Create PM service plan for customers and rental equipment Create and maintain customer contracts Sunbelt Rentals, Carrizo Springs, Texas February 2015 – October 2015 Title: Dispatcher Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers Create and monitor driver's schedules, receipt and delivery schedules for company equipment Review daily and weekly driver logs in accordance with company and DOT standards Perform daily truck inspections in accordance with company and DOT standards Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Sunbelt Rentals, Dilley, Texas March 2014 - February 2015

LARRY BURFORD resume 10.17.16

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Page 1: LARRY BURFORD resume 10.17.16

LARRY BURFORD

508 Monticello Circle * Devine, Texas78016 * 210-725-6473 cell * [email protected]

SUMMARY

Multi-faceted, efficient, and reliable professional with several years of experience supporting internal

operations for big and small businesses. Diversified skill sets covering client relations and decision

making. Strong work ethic, professional demeanor and great initiative. Effective communicator capable

of working independently or as part of a team to meet project deadlines; multicultural awareness with a

high level of adaptability.

PROFESSIONAL EMPLOYMENT HISTORY

JCB of South Texas, San Antonio, Texas October 2015 – June 2016

Title: PSSR (Parts & Service Sales Rep.)

Inventory of parts room

Place parts orders for new and existing customers

Up-sale of parts and merchandise

Demonstrate how to safely and properly use all JCB equipment

Create PM service plan for customers and rental equipment

Create and maintain customer contracts

Sunbelt Rentals, Carrizo Springs, Texas February 2015 – October 2015

Title: Dispatcher

Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to

customers

Create and monitor driver's schedules, receipt and delivery schedules for company equipment

Review daily and weekly driver logs in accordance with company and DOT standards

Perform daily truck inspections in accordance with company and DOT standards

Report problems to supervisor in a timely and accurate manner and follow-up to ensure

problem resolution

Handle customer complaints in a professional manner in order to resolve the complaint to the

satisfaction of the customer and Sunbelt

Sunbelt Rentals, Dilley, Texas March 2014 - February 2015

Page 2: LARRY BURFORD resume 10.17.16

Title: Service Technician/Dispatcher

Focused on maximizing each customer order while ensuring the equipment is delivered on time

Negotiated orders, maximized rate and volume, and obtained full details of the customers

project

Organized transportation and optimized the use of outside hauling companies

Accurately input rental contracts and administration of rental contracts

Checked invoices and credit memos against customer contracts

Delivery and set up of diesel generators for both pump jacks and housing

Run diagnostic test on all rental equipment (i.e. fork lifts, man lifts, light plants, backhoes,

generators)

Perform preventative maintenance on all rental equipment

Create weakly pm schedule for all technicians

Operated backhoes, forklifts, man lifts daily

SOFTWARE

Microsoft Word, Excel, and PowerPoint, VDOS, Wynn System

EDUCATION

Schreiner University, Kerrville, Texas, 24 credits toward a Bachelor of Science degree, 2004 to

2005

University of Texas of the Permian Basin, Odessa, Texas, 48 credits toward a Bachelor of Science

degree 2002 to 2004 Collegiate Basketball Starter - 3 years

Page 3: LARRY BURFORD resume 10.17.16

References:

1. Jorge Cabasos

(210) 749-6122

Email: [email protected]

2. Jorge Hernandez

(210) 701-9054

Email: [email protected]

3. Michael Gomez

(210) 639-9134

Emial: [email protected]

4. Jennifer Hernandez

(830) 255-6671

Email: [email protected]

5. Samuel Gaurduola

(210) 430-6598

Email: [email protected]

Page 4: LARRY BURFORD resume 10.17.16