CASE STUDY

cloud, digital experience & mobility

www.hcltech.com

HCL’s helps one of the largest airline carriers in the US to modernize their global supply

chain through Mobile transformation and scanning solution.

Client OverviewThe client manages approximately $1 billion in supplies inventory across a complex, global

supply chain. Good quality supplies in the right stations at the right time is essential to

timely aircraft maintenance, customer satisfaction, flight safety, and financial performance.

HCL helped the airline modernize its Supply Chain through a mobile solution along with

scanning functionality.

Business Challenges• Warehouse stock clerks completed hundreds of transactions per day using manual

data inputs and handwritten logs

• Difficulty restoring aircraft to service after a maintenance event

• Lack of stock clerk mobility in the warehouse

• Existence of many error-prone and manual transactions for tracking, storing, and

retrieving parts/supplies

HCL Solution• Custom mobile solution (application) for Android devices using Netweaver Gateway

employed on an HTML 5 Mobility/Scanning app for receiving and issuing aircraft tools,

parts, and other supplies

Largest airline carrier modernizes supply chain with HCL Mobility Solutions

Business Benefits• Thousands of transactions per day will now be completed on a mobile scanner. Data

collection accuracy significantly improved

• Stock clerks have mobile access to inventory details and can view and complete various

transactions on a mobile tablet triggered by the scanner

• Expedite picking of priority parts (AOG), thus keeping and restoring a plane to

revenue service. Reduces maintenance-related delays and cancellations that increase

customer satisfaction

Why HCL? / HCL Differentiators• HCL understood the process intricacies and technologies integration with other systems

which took four times lesser time to launch and risk for the client, given our capability in

multiple enterprise and custom technologies

• HCL demonstrated strong expertise in the Aerospace & Defense, Supply Chain, and

Warehouse Management areas, which were critical to deploying the back-end SAP

Warehouse Management system. That ultimately led to the mobile app and scanning

solution

• Viewed as a trusted advisor for SAP and Supply Chain Management solutions

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