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LARGE EVENTS HOW YOUR SMALL COMPANY CAN WIN AND EXECUTE

Large Events

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How Your Small Company Can win and Execute. Large Events. Who is this guy?. Kevin Lacassin Owner / Chef. About Kevin. Good Food Catering Company– Tampa, FL. Background in finance, sales and hospitality Started Company from scratch in 2008 Quickly became known as an upscale caterer - PowerPoint PPT Presentation

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Page 1: Large Events

LARGE EVENTS

HOW YOUR SMALL COMPANYCAN WIN AND EXECUTE

Page 2: Large Events

Who is this guy?Kevin LacassinOwner / Chef

Page 3: Large Events

About KevinGood Food Catering Company– Tampa, FL

Background in finance, sales and hospitality Started Company from scratch in 2008 Quickly became known as an upscale caterer Rapid growth was due to grass-roots sales &

marketing techniques Focused on events, weddings and parties Started as a small caterer doing small parties Now we are a small caterer doing large events

Page 4: Large Events

Why Are We Here Today?

How to gain confidence and experience with large events

Formulas for success in large event catering

Using a small core staff to execute How to leverage outside resources to

make it all happen.

Page 5: Large Events

Characteristics of Large Companies

Picture a large catering company…

what do they have?

Page 6: Large Events

Characteristics of Large Companies

Page 7: Large Events

Characteristics of (my) Small Company

Now take a look at my catering company…

Page 8: Large Events

Characteristics of ANY Company

Page 9: Large Events

Characteristics of (my) Small Company

Check out our fleet…

Page 10: Large Events

What do we have in common?

We can all compete for the

same jobs

Page 11: Large Events

Why be a small caterer?

Quality of life Control “Boutique” or “Niche” Catering “It’s not what you gross, it’s what you

take home” Because you can still compete at a

high level!

Page 12: Large Events

Your Decision

Do you want to be a large company?

Do you want be a large event caterer?

You don’t have to be both!

Page 13: Large Events

Definition of a large event

What is your definition of a large event?

$$or

Guest count

Page 14: Large Events

“Presenting to Win” (the big jobs)

Put together a portfolio with photos Use an org chart to show depth of your company Prove that you are not a one person show Wow them, but be careful not to over-

promise Don't act desperate, but tell them you want the

job Tailor proposal to fit the job - spend time and do it

right If necessary, “bring in the big dogs” a.k.a. industry

friends

Page 15: Large Events

Selling The EventShow Your (Perceived) Size!

An org chart is a great way to show your size, large or small.

Page 16: Large Events

Selling The Event

Show your expertise* Credibility *

It’s infinitely easier to win large events once you’ve proven that you can execute large events

Page 17: Large Events

Selling The Event

Show your expertisePowerpoint presentations

Photo GalleriesBlogs (of other professionals)

Badges of AwardsVideo!

Page 18: Large Events

Selling The Event

How do you get experience, without experience?

Cater event at reduced cost Fake it ‘till you make it

Lucky break Give it away for exposure(be careful of “exposure”)

Page 19: Large Events

Selling The Event

Can you handle the job?Our motto:

Under-Promise And

Over-Deliver

Page 20: Large Events

Selling The Event

Paint a Realistic Picture to your Client

Set yourself up to execute flawlessly

Realistic expectations Foodservice style that works for

the venue Come up with creative ideas

Be honest

Page 21: Large Events

Selling The Event

Costing and Pricing The Event No such thing as a quick formula

(cost of food x 3?) Consider EVERY cost

Reefer trucks? Extra ovens? Additional equipment

rental? Staff parking and logistics?

Page 22: Large Events

Selling The Event

Costing and Pricing The Event Line item every cost (behind the

scenes) Factor in PROFIT!

Using percentages might sink you. Use REAL costs.

Factor in hidden costs – there ARE hidden costs.

Page 23: Large Events

Selling The Event

Costing and Pricing The EventA myth about large companies…

“But can’t the big companies do it cheaper, because they own all of

the equipment?”

Page 24: Large Events

How To ExecuteTrust Me…

Small Companies CAN Execute

Page 25: Large Events

How To ExecuteBut a caveat…

You HAVE to be ABLE to execute.

Do not over promise and under deliver

Page 26: Large Events

Execution-Case Studies

Film Fest Events

500-750 guestsCocktail party style

DJ plus live entertainmentEmpty building

No running water or electricity

Page 27: Large Events

Execution-Case Studies

Film Fest Events - 2012

Page 28: Large Events

Execution-Case Studies

Film Fest Events-The Food Service

3 food stations (that’s it?)No room for box truck or cooking

onsiteAll electricity needs had to be

carefully calculatedNeeded quick service food items

Page 29: Large Events

Execution-Case Studies

Film Fest Events-The Food Service

Developed a “Chef Bar” conceptFull assembly staff working “BOH”Servers in front handing out platesQuite simply, a short plate station

Page 30: Large Events

Execution-Case StudiesChef Bar

Page 31: Large Events

Execution-Case Studies

TSE Opening Event1000 guests

Cocktail party with food stations

Page 32: Large Events

Execution-Case Studies

TSE Opening Event-The Food Service

3 food stations (that’s it?)Passed HD’s

Designed food stations with multiple access points

Food menu was designed based on logistics

Page 33: Large Events

Execution-Case Studies

TSE Opening Event-The Food Service Small space (storage room)

for HD assembly A box truck and parking spaces

(with full size oven) Interactive food stations

(cook on station)

Page 34: Large Events

Execution-Case Studies

TSE Opening Event-The Food Service

Station 1 – food with excellent hold time, for serving at station

Station 2 – specialty fresh pasta that had to be cooked in field kitchen

Station 3 – All ingredients cold on station, cooked on the station by chef, then served

from chafers

Page 35: Large Events

Execution-Case Studies

Republican National Convention

26 Events Daily (onsite)2 to 5 Events Daily (offsite)

2600+ guests daily3 Full Time Staff, 3 Regular PT Staff

Page 36: Large Events

Execution-Case Studies

Republican National Convention

Large events were around 600 guests

Small events were 50 guests

Primarily Station or Buffet

Page 37: Large Events

Execution-Case Studies

Meticulous about details!

Page 38: Large Events

How To ExecuteBuild Your Core Team

Page 39: Large Events

How To ExecuteBuild Your Core Team

Start with the top managersMove down from there

Fill in the gapsFriends of Friends

Find talent that you didn’t know existed!

Page 40: Large Events

How To ExecuteOrganize

Catering softwareExcel Spreadsheets

ChecklistsDaily Meetings

Page 41: Large Events

How To ExecuteDivide and Conquer

Task List – updated dailyHold accountable

Give Tasks and *Deadlines*

Page 42: Large Events

How To ExecutePut it in print – and make it specific!

Page 43: Large Events

How To Execute

Page 44: Large Events

How To ExecuteBring in Help!

Yes, it costs moneyBuild relationships

Never know who will be calling youNever know who you will need

Look at the person sitting next to you

Find the talent you need & Fill the gaps

Other “just” out of town companies

Page 45: Large Events

Make the Most of Your Time Today

Before you leave the office today – jot down your favorite idea

Put it into practice!

Page 46: Large Events

Questions?

Kevin Lacassin – Good Food Catering Company Tampa, FL

Contact me – [email protected]