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Time Charges per minute ( including internet usage and
internet access call charges
Peak hours: 07:30 to 22:30 ` 0.25 per minute
Off-Peak Hours: 22:30 to 7:30` 0.20 per minute
Particul ars Sulabh
* General Economy
(Old) One
India Economy
(�ew) Special
(�ew) Special
(Ol d) Special
Plus Super Premium
1. Security Deposit#
(Refundable) Local + STD: `. 500, Local + STD + ISD: `. 2000, `.500/- for Sulabh with outgoing only on ITC
2. Installation Charges# ` .550
3. Fixed Monthly Charges in `.) (a) Less than 1000 lines 90 70 150 180 300 425 650 975 1450 2450
(b) >1000 to < 30000 lines 90 110 150 180 300 425 650 975 1450 2450 (c) >30000 lines 140
120 150 150 180 300 425 650 975 1450 2450
4. Free Calls allowances
(In MCU per month) Nil 75 ( On-net 50
& off-net 25 ) Local and STD
only
150 50 225 400 700 1000 1500 3000
5. Unit Call Charges
(After free calls) (`)
1.20 1.00 for on-net calls and 1.20 for Off-
net calls
1.20
1.00
1.20
1.10
1.10
1.00 0.90
0.80
LANDLINE TARIFF as on 01-12-2013
LANDLINE AND WLL TARIFF PLANS
A.01 LANDLINE/WLL TARIFF PLANS FOR URBAN AREA
Particulars Sulabh General One India
Economy Special Special Plus
Super Premium
1. Security Deposit (Refundable)
Local + STD: `. 500, Local + STD + ISD: `. 2000, `.500/- for Sulabh with outgoing only on ITC
2. Installation Charges# .̀750 3. Fixed Monthly Charges (`.) 140 180 180 300 425 975 1450 2450 4. Free Calls allowances
(In MCU per month) Nil 50 (25 on-net 25 off-net) 50 ( 25 on-net 25 off-net ) 225 400 1000 1500 3000
5. Unit Call Charges (`.)
(Except for fr ee calls) `.1.20 `.1.00 ( on-net))
`.1.20 (off-net) `.1.00 ( on-net)) `.1.20 (off-net)
`.1.20 `.1.10 `.1.00 `.0.90 `.0.80
6. CLIP Charges Nil Nil Nil Nil Nil Nil Nil Nil 7. Call Forwarding (Permitted within the BSNL
Network & within the License Service Area, LSA)
If “A” originates a call to “B” and “B” forwards the call to “C” then charges will be Charges for “A” : Normal call charges between “A” & “B” Charges for “B” : Normal call charges between “B” & “C” as per plan. No fixed charge is payable for call
forwarding. Charge for “C” : Nil
• Concession to subscribers opting for owns instrument including Clip instrument shall be available in the form of additional 300 MCUs @ 100 MCUs per billing cycle applicable from 2nd bill.
• A discount of ` 250 is offered under installation charges for the combo plans of 1year/2year/3year options and the net installation charge is ` 500.
A.02 LANDLINE/WLL TARIFF PLANS FOR RURAL AREAS
• Concession to subscribers opting for owns instrument including Clip instrument shall be available in the form of additional 300 MCUs @ 100 MCUs per billing cycle applicable from 2nd bill.
• A discount of ` 250 is offered under installation charges for the combo plans of 1year/2year/3year options and the net installation charge is ` 300.
PSTN ACCESS CHARGES FOR DIAL UP INTERNET
Note: Internet facility on FWT can be availed @ ̀ 250/- per month with unlimited download/upload limit.
Particulars Charges/Pulse Internet Access Pulse 60 Seconds Charges per minute (Composite charges inclusive of internet access and ISP charges) `.0.30 per minute Speed Upto 144 Kbps
FWT INTERNET USAGE CHARGES WITH SPEED OF 144 Kbps
Note:Internet facility on FWT can be avail @ ̀ .250/- per month with unlimited download/upload limit.
Safe Custody P lan for Landl ine ser vices
Customers, who do not intend to use their landline connection for more than three months period and want to ensure that their line is
not misused in their absence, can avail the Safe Custody Plan at very nominal charges: The safe custody charges will be `. 50/- per month for urban areas and `. 30/- per month for Rural areas. The charges will be paid in advance. The phone connection will be disabled for the period of safe custody.
Telephone number will be retained and will be restored after the period of safe custody on the request of customer. The minimum period of safe custody will be three months.
A.03 GRAMIN-75 (OPTIONAL) IN RURAL AREA ( Plan withdrawn w.e.f 1-12-2013) Particulars Rural Gramin-75 ( For Rural
)
For Exchange Capacity � 999 & < 30000
Fixed Monthly charge in ` 75
Free calls in MCU/Month 75
Pulse Rate As per General Plan
Unit Rate
Upto 300 MCUs/Month ` 1.00
� 300 MCU/Month ` 1.20 As the above plan is withdrawn w.e.f 01st Dec 2013, the customers may be migrated to Rural General plan
A.04.01 SWIPING PLAN ON LANDLINE/FWT/WLL
Special package for fixed line phone used for Swiping Credit /Debit card authorization
Particulars Plan-1 Plan-2 Fixed Monthly Charges ` 450/- ` 1050 Free calls Nil
(a) Fixed to Fixed 50 p per 60 sec. 20p per 30 sec (i) Local Calls (b) Fixed to Cell As per existing tariff As per existing tariff
(ii) STD/ISD CALLS As per existing tariff As per existing tariff * The Security Deposit is ` 500 for Local/STD and ` 2000 for Local/STD/ISD : The installation charge is ` 750 for urban and ` 550 for Rural New Telephone connections except temporary connection may be provided without security deposit (ARD) to
the State Government departments, Central Government departments, Central PSUs, Local/Municipal bodies
etc. No refund/adjustment of existing ARD/Security deposit is permitted under any circumstances.
A.04.02 Telephone Concession Concesssional group Rental charges Instl charges Galantry award winners of three armed forces
Nil Nil
Awardees for Presidents police medal for Gallantry
Nil Nil
N.E Serving Employees of BSNL
Nil Nil
Retired DOT/BSNL employees
Nil Full charges where actual installation is involved
Freedom fighters 50% of normal rental Nil War widows/Disabled Soldiers
50% of normal rental Nil
Blind persons 50% of normal rental Full charges Sr. Citizens Full charges Full charges
Particular BS�L �etwork Other �etwork Fixed/WLL (except 10
digit numbers) Cellular / WLL (10
digit numbers) Fixed/WLL (except
10 digit numbers) Cellular / WLL (10
digit numbers) Local & Intra Circle Calls Local 180 120 120 60
A.04.03 New alternative Landline Tariff plan TV-250 Introduced in Chennai Telephones for both Urban and Rural customers w.e.f 15th March 2012. The tariff details are as follows. Plan Name TV-250 Plan charges (FMC) per month in ` 250 Free Talk value in ` 200 Call Charges - ( in ` ) From BSNL Landline to BSNL Landline ( Local/STD) 1.00 From BSNL Landline to BSNL Mobile ( Local/STD) 1.00 From BSNL Landline to other Operator’s network (Local/STD) 1.00 Pulse 60 sec
Note:- The rates indicated are exclusive of Service Tax, which will be charged extra as per prevailing tariff. Other terms and conditions :-
1. All other commercial terms and conditions of the above new plan such as Registration, Security Deposit, Installation charges and billing period etc, shall remain same as Applicable to “One India Plan”. 2. The Plan is not applicable to Local/STD/-PCO/PRI/Call Center Customers/Telemarketers/ VAS Content providers/PBX/PABX/Junction Lines/ISDN/Customers for whom group Billing is being done on one number for various numbers. 3. The connection under the plan shall not be provided at the same location where a PCO is Working to avoid its misuse. 4. ISD call charges are as applicable to to One India Plan . 5. The plan is applicable to both urban and Rural areas irrespective of exchange capacity.
A.04.04 New alternative Landline Tariff plans UL-450 and UL-600 These plans are offered in Chennai Telephones for Urban individual home customers as permanent plans w.e.f 19th Sep 2012 The tariff details are as follows. Plan Name UL-450 UL-600
Plan charges (FMC) per month in ` 450 600 Free Talk value in ` Nil Nil Call Charges - ( in ` ) From BSNL Landline to BSNL Landline ( Local/STD) Unlimited
( No charge) Unlimited ( No charge)
From BSNL Landline to BSNL Mobile ( Local/STD) `0.60 Unlimited ( No charge)
From BSNL Landline to other Operator’s network (Local/STD)
`1.00 `1.00
Pulse 60 sec 60 sec Note:- The rates indicated are exclusive of Service Tax, which will be charged extra as per prevailing tariff.
Other terms and conditions :-
1. These Plans are not applicable to Local/STD/PCO/PRI/Call Center Customers/Telemarketers/ VAS Content providers/PBX/PABX/Junction Lines/ISDN/Customers for whom group billing is being done on one number for various numbers. 2 The connection under the plans shall not be provided at the same location where a PCO is working to avoid its misuse. 3. ISD call charges are as applicable to to One India Plan 4. The new plans are applicable for new bookings and for existing customers under urban category.
5. All other commercial terms and conditions of the above new plans such as Registration, Security Deposit, Installation charges and billing period etc, shall remain same as applicable to “One India Plan”.
PULSE RATE IN SECONDS PER MCU ( Local/STD) ( For all Landline Plans other than UL450, UL-600 and TV-250)
ISD Pulse Rate (Second based billing ) ( Applicable for Economy, Special, Special Plus, Super and Premium Plans both Urban and Rural)
Second based pulse rate applicable to
Economy, Special, special Plus, Super and
Premium Plans Sl.No. Country Name
Rates (in `./Min) Corresponding pulse
Rate @` 1.20 per
MCU ) in sec
1 USA, CANADA UK, Srilanka 7.20 10
2. Europe(Other than UK),
Singapore, Thailand, Malaysia,
Hong Kong, Kuwait, Bahrain,
UAE, Bangladesh, Bhutan,
Maldives, Nepal & Pakistan
9.60 7.5
3. Oman and Qatar 12.00 6.00
4. Cook Island, Cuba, East Timor,
Guinea, Sao Tome, Zimbabwe,
Maldives
40 1.8
5. Deigo Garcia 100 0.72
6. African Rep 25 2.9
7. Algeria 20 3.6
8. Antarctica 40 1.8
9 Ascension Island 100 0.7
10 Azerbaijan 20 3.6
11 Belarus 15 4.8
12 Belize 15 4.8
13 Benin 15 4.8
14 Bosnia 40 1.8
15 Bulgaria 40 1.8
16 Burkina Faso 15 4.8
17 Cape Verde 15 4.8
18 Chad 16 4.8
19 Comoros & Mayotte 40 1.8
20 Congo 20 3.6
21 Cuba 80 0.9
22 Dem Congo 20 3.6
23 Djibouti 40 1.8
24 Dominica 15 4.8
25 East Timer 50 1.4
26 Eritrea 15 4.8
27 Estonia 40 1.8
28 Ethiopia 15 4.8
29 Falkland Island 40 1.8
30 Fiji 25 2.9
31 French Plynesia 20 3.6
32 Gabon 25 2.9
33 Gambia 40 1.8
34 Gibralter 40 1.8
35 Greenland 40 1.8
36 Guadeloupe 25 2.9
37 Guinea Bissau 40 1.8
38 Guyana 15 4.8
39 Halti 15 4.8
40 Ivory Coast 20 3.6
41 Kiribati 50 1.4
42 Latvia 20 3.6
43 Liberia 20 3.6
44 Libya 25 2.9
45 Liechtenstein 25 2.9
46 Macedonia 20 3.6
47 Madagascar 50 1.4
48 Mali 15 4.8
49 Marshall Islands 15 4.8
50 Martinique 25 2.9
51 Mauritiania 20 3.6
52 Moldova 12 6
53 Monaco 25 2.9
54 Morocco 20 3.6
55 Mozambique 15 4.8
56 Myanmar 15 4.8
57 Nauru 40 1.8
58 Nicaragua 15 4.8
59 Niue Island 40 1.8
60 North Korea 40 1.8
61 Norway 12 6
62 Oman 15 4.8
63 Palau 30 2.4
64 Papua N Guinea 40 1.8
65 Reunion Island 25 2.9
66 San Marino 40 1.8
67 Sao Tome 50 1.4
68 Senegal 20 3.6
69 Seychelles 15 4.8
70 Sierra Leone 40 1.8
71 Slovenia 302.4
72 Solomon islands 40 1.8
72 Somalia 40 1.8
73 St. Helene 80 0.9
74 St.Kitts 15 4.8
75 Tanzania 15 4.8
76 Togo 40 1.8
77 Tokleau 40 1.8
78 Tonga 40 1.8
79 Tunisia 30 2.4
80 Tuvalu 40 1.8
81 Vanautu 40 1.8
82 Western Samoa 40 1.8
83 Wallis & Futuna 40 1.8
84 Rest of World 15 4.8
ISD Charges ( Minute Based )
The plans under which the MOU based ISD tariff applicable are as follows:-
i) One India Plan ii) General Rural/Urban iii) Gramin-75 iv) Sulabh v) UL-350/450/500/600 vi) TV-250 vii) Plan 600/1200/2160
The ISD rates are revised as MOU based with 60 seconds pulse for the calls made to destinations falling in
the countries mentioned below. The rates are effective from 01-09-2012
The call rates INMARSET would remain unchanged
S.No. Country Name
Country
Code Levels
ISD Rates in `/Min for L/L,
FLPP(G) and WLL (60 sec
pulse*)
1 AFGHANISTAN 93 All 15.00
2 AFRICAN REPUBLIC 236 All 45.00
3 ALASKA 1907 All 15.00
4 ALBANIA 355 All 15.00
5 ALGERIA 213 All 20.00
6 ANDORRA 376 All 15.00
7 ANGOLA 244 All 10.00
8 ANGUILLA 1264 All 15.00
9 ANTARCTICA 672 All 45.00
10 ANTIGUA & BARBUDA 1268 All 10.00
11 ARGENTINA 54 All 10.00
12 ARMENIA 374 All 15.00
13 ARUBA 297 All 15.00
14 ASCENSION 247 All 100.00
15 AUSTRALIA 61 All 8.00
16 AUSTRIA 43 All 6.00
17 AZERBAIJAN 994 All 20.00
18 BAHAMAS 1242 All 15.00
19 BAHARIN 973 All 10.00
20 BANGLADESH 880 All 10.00
21 BARBADOS 1246 All 15.00
22 BELARUS 375 All 15.00
23 BELGIUM 32 All 10.00
24 BELIZE 501 All 15.00
25 BENIN 229 All 15.00
26 BERMEUDA 1441 All 10.00
27 BHUTAN 975 All 10.00
28 BOLIVIA 591 All 15.00
29 BOSNIA & HERZEGO 387 All 45.00
30 BOTSWANA 267 All 15.00
31 BRAZIL 55 All 10.00
32 BRUNEI 673 All 15.00
33 BULGARIA 359 All 45.00
34 BURKINA FASSO 226 All 20.00
35 BURUNDI 257 All 10.00
36 CAMEROON 237 All 15.00
37 CAPEVERDE 238 All 20.00
38 CAYMAN ISLAND 1345 All 15.00
39 CHAD 235 All 20.00
40 CHILE 56 All 15.00
41 CHINA 86 All 10.00
42 COLOMBIA 57 All 15.00
43 COMOROS 269 All 45.00
44 CONGO 242 All 45.00
45 COOK ISLAND 682 All 45.00
46 COSTA RICA 506 All 15.00
47 CROATIA 385 All 6.00
48 CUBA 53 All 100.00
49 CYPRUS 357 All 6.00
50 CZECHO 420 All 15.00
51 DEMOCRATIC CONGO 243 All 15.00
52 DENMARK 45 All 6.00
53 DIEGO GARCIA 246 All 50.40
54 DJIBOUTI 253 All 45.00
55 DOMANICCAN REPUBLIC 1809 All 10.00
56 DOMINICA 1767 All 15.00
57 EAST TIMOR 670 All 100.00
58 ECUADOR 593 All 15.00
59 EGYPT 20 All 10.00
60 EL SALVADOR 503 All 15.00
61 EQUATORIAL GUINEA 240 All 15.00
62 ERITREA 291 All 20.00
63 ESTONIA 372 All 45.00
64 ETHIOPIA 251 All 20.00
65 FALKLAND 500 All 50.00
66 FAROE ISLAND 298 All 15.00
67 FIJI REPUBLIC 679 All 45.00
68 FINLAND 358 All 6.00
69 FRANCE 33 All 6.00
70 FRENCH GUIANA 594 All 15.00
71 FRENCH POLYNESIA 689 All 15.00
72 GABON REPUBLIC 241 All 30.00
73 GAMBIA 220 All 45.00
74 GEORGIA 995 All 10.00
75 GERMANY 49 All 6.00
76 GHANA 233 All 15.00
77 GIBRALTOR 350 All 45.00
78 GREECE 30 All 6.00
79 GREENLAND 299 All 45.00
80 GRENADA 1473 All 15.00
81 GUADELOPE 590 All 45.00
82 GUAM 1671 All 10.00
83 GUATEMALA 502 All 15.00
84 GUINEA BISSAU 245 All 45.00
85 GUINEA REPUBLIC 224 All 40.00
86 GUYANA REPUBLIC 592 All 20.00
87 HAITI REPUBLIC 509 All 20.00
88 HAWAII 1808 All 15.00
89 HONDURAS 504 All 15.00
90 HONGKONG 852 All 10.00
91 HUNGARY 36 All 6.00
92 ICELAND 354 All 15.00
93 INDONESIA 62 All 10.00
94 INMARSAT (AOR-E) 870 All 0.175 sec pulse
95 IRAN 98 All 10.00
96 IRAQ 964 All 10.00
97 IRELAND 353 All 6.00
98 ISRAEL 972 All 10.00
99 ITALY 39 All 6.00
100 IVORY COAST (COTE D' IVORIE) 225 All 20.00
101 JAMAICA 1876 All 15.00
102 JAPAN 81 All 15.00
103 JORDAN 962 All 15.00
104 KAMPUCHEA (CAMBODIA) 855 All 15.00
105 KAZAKISTAN 731 All 10.00
106 KAZAKISTAN 732 All 10.00
107 KAZAKISTAN 733 All 10.00
108 KAZAKISTAN 757 All 10.00
109 KAZAKISTAN 7300 All 10.00
110 KENYA 254 All 10.00
111 KIRGHISTAN 996 All 15.00
112 KIRIBATI 686 All 45.00
113 KUWAIT 965 All 10.00
114 LAOS 856 All 15.00
115 LATVIA 371 All 25.00
116 LEBANON 961 All 15.00
117 LESOTHO 266 All 15.00
118 LIBERIA 231 All 15.00
119 LIBYA 218 All 30.00
120 LIECHTENSTEIN 423 All 45.00
121 LITHVANIA 370 All 15.00
122 LUXUMBURG 352 All 15.00
123 MACAO 853 All 15.00
124 MACEDONIA 389 All 25.00
125 MADAGASCAR 261 All 45.00
126 MALAWI 265 All 10.00
127 MALAYSIA 60 All 7.00
128 MALDIVES 960 All 45.00
129 MALI 223 All 20.00
130 MALTA 356 All 15.00
131 MANGOLIA 976 All 15.00
132 MARIANA ISLAND 1670 All 15.00
133 MARSHALL ISLAND 692 All 15.00
134 MARTINIQUE 596 All 45.00
135 MAURITANIA 222 All 45.00
136 MAURITIUS 230 All 10.00
137 MEXICO 52 All 15.00
138 MICRONESIA 691 All 15.00
139 MOLDOVA 373 All 15.00
140 MONACO 377 All 45.00
141 MONTENEGRO 382 All 45.00
142 MONTSERRAT 1664 All 15.00
143 MOROCCO 212 All 30.00
144 MOZAMBIQUE 258 All 15.00
145 MYANMAR 95 All 20.00
146 NAMIBIA 264 All 15.00
147 NAURU 674 All 100.00
148 NEPAL 977 All 10.00
149 NETHERLANDS 31 All 10.00
150 NETHERLANDS ANTHILLES 599 All 15.00
151 NEW CALEDONIA 687 All 15.00
152 NEW ZEALAND 64 All 6.00
153 NICARAGUA 505 All 15.00
154 NIGER 227 All 15.00
155 NIGERIA 234 All 12.00
156 NIUE ISLAND 683 All 45.00
157 NORTH KOREA 850 All 45.00
158 NORWAY 47 All 15.00
159 OMAN 968
1 (except
1505), 21, 22,
815 10.00
160 OMAN 968 1505,72,9 20.00
161 PAKISTAN 92 All 10.00
162 PALAU 680 All 45.00
163 PALESTINE 970 All 45.00
164 PANAMA 507 All 15.00
165 PAPUA NEW GUINEA 675 All 45.00
166 PARAGUAY 595 All 15.00
167 PERU 51 All 15.00
168 PHILIPPINES 63 All 10.00
169 POLAND 48 All 6.00
170 PORTUGAL 351 All 15.00
171 PUERTO RICO 1787 All 10.00
172 QATAR 974 All 12.00
173 REUNION 262 All 45.00
174 ROMANIA 40 All 6.00
175 RUSSIA 70 All 10.00
176 RUSSIA 71 All 10.00
177 RUSSIA 72 All 10.00
178 RUSSIA 74 All 10.00
179 RUSSIA 78 All 10.00
180 RUSSIA 79 All 10.00
181 RUSSIA 734 All 10.00
182 RUSSIA 735 All 10.00
183 RUSSIA 738 All 10.00
184 RUSSIA 739 All 10.00
185 RUSSIA 750 All 10.00
186 RUSSIA 751 All 10.00
187 RUSSIA 752 All 10.00
188 RUSSIA 753 All 10.00
189 RUSSIA 754 All 10.00
190 RUSSIA 755 All 10.00
191 RUSSIA 756 All 10.00
192 RUSSIA 758 All 10.00
193 RUSSIA 759 All 10.00
194 RUSSIA 774 All 10.00
195 RUSSIA 7301 All 10.00
196 RUSSIA 7302 All 10.00
197 RWANDA (RWANDESE
250 All 10.00
REPUBLIC)
198 SAMOA AMERICAN 684 All 15.00
199 SAN MARINO 378 All 50.00
200 SAUDI ARABIA 966 All 10.00
201 SENEGAL 221 All 30.00
202 SERBIA(YUGOSLAVIA) 381 All 20.00
203 SEYCHELLES 248 All 20.00
204 SIERRALEONE 232 All 40.00
205 SINGAPORE 65 All 6.00
206 SLOVAK 421 All 15.00
207 SLOVENIA 386 All 45.00
208 SOLOMAN ISLAND 677 All 45.00
209
SOMALIA DEMOCRATIC
REPUBLIC 252 All 45.00
210 SOUTH AFRICA 27 All 15.00
211 SOUTH KOREA 82 All 10.00
212 SPAIN 34 All 10.00
213 SRILANKA 94 All 10.00
214 ST. HELENA 290 All 100.00
215 ST. KITTS/NAVIS ISLAND 1869 All 15.00
216 ST. LUCIA 1758 All 15.00
217 ST. PIERRE & MIQUELIOM 508 All 15.00
218 ST. TOME & PRINCIPE 239 All 45.00
219
ST. VINCENT & THE
GRENADIAN 1784 All 15.00
220 SUDAN 249 All 15.00
220A SOUTH SUDAN 211 All 25.00
221 SURINAM 597 All 15.00
222 SWAZILAND 268 All 15.00
223 SWEDEN 46 All 6.00
224 SWITZERLAND 41 All 10.00
225 SYRIAN ARAB REPUBLIC 963 All 10.00
226 TAIWAN 886 All 10.00
227 TANZANIA 255 All 15.00
228 TAZAKISTAN 992 All 15.00
229 THAILAND 66 All 7.00
230 TOGOLESE 228 All 40.00
231 TOKELAU ISLAND 690 All 50.00
232 TONGA 676 All 45.00
233 TRINIDAD & TOBAGO 1868 All 10.00
234 TUNISIA 216 All 45.00
235 TURKEY 90 All 10.00
236 TURKMENISTAN 993 All 15.00
237 TURKS & CAICOS ISLANDS 1649 All 15.00
238 TUVALU 688 All 100.00
239 UAE 971 All 10.00
240 UGANDA 256 All 10.00
241 UK 44 All 6.00
241A UK ( premium ) 4470 All 25.00
242 UKRAINE 380 All 10.00
243 URUGUAY 598 All 15.00
244 USA & CANADA 1 All 6.00
245 UZBEKISTAN 998 All 15.00
246 VANAUTU 678 All 45.00
247 VENEZUELA 58 All 10.00
248 VIETNAM 84 All 10.00
249 VIRGIN ISLAND (BRI) 1284 All 15.00
250 VIRGIN ISLAND (USA) 1340 All 15.00
251 WALLIS & FUTUNA 681 All 50.00
252 WESTERN SAMOA 685 All 45.00
253 YEMEN 967 All 10.00
254 ZAMBIA 260 All 10.00
S.No. Particulars Retail Prepaid 1. One time activation charge `100/- 2. Service Tax + Education Cess @ 12.36% ` 12.36 3. Sale Value of Card `.112 4. Talk Value ` 90 5. Validity of Account Card 15 days 6. Unit Rate 1 paise per second
S.No. Card Value (In Rs) MRP 110 300 550 20 55
1. Talk Value 100 275 500 16 47
2. Service Tax + Education Cess @
12.10 24.72 61.80 2.20 6.05
4. Validity (Days) 45 60 90 10 30
5. Grace Period (Days) 10 10
10 10 10
Pulse rate 1 paise per second
255 ZIMBABWE 263 All 40.00
A.05 FIXED LANDLINE PREPAID (SMART ITC CARD) SERVICES.
TARIFF F OR SMART ITC CARD This service can be offered on any landline in any post-paid plans subject to technical feasibility. The service shall get activated as soon as the customer activates the account with the help of Retail Account Card for the service. The tariff over post-paid service is as under
Retail Prepaid + Postpaid Account Card Profiles
Recharge Coupons Top up cards are available in denominations of ` 112 and ` 562 with talk value of ` 100 and ` 500 respectively.
Call tariff of Smart ITC card is to be same as UITC. *The FLPP General Account Card service ( Smart ITC card) is withdrawn w.e.f 13-05-2013. Recharge vouchers will not be printed hereafter.
A.06 ISDN PRI AND BRI SERVICES Rationalized New ISDN PRI w.e.f 1st Dec 2013
Particulars BASIC Plan
Plan- 5,000
Plan- 10,000
Plan 20,000
Plan 50,000
Plan 100,000
Plan 200,000
Plan 300,000
Registration charges 0 0 0 0 0 0 0 0
Advance Security Deposit
(Refundable) (`.) 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000
Installation charges (`.) 3000 3000 3000 3000 3000 3000 3000 3000
Monthly Modem Rental, if
provided by BSNL( `.) 500 500 500 500 nil nil nil nil
FMC per E1 ( `,) 2500 2500 2500 2500 2500 2500 2500 2500
Plan Charges ( `) 0 5000 10000 20000 50,000 100,000 200,000 300,000
Free Local+STD calls worth
`. 0 5000 10000 20000 50,000 100,000 200,000 300,000
Call charges for 60 SEC pulse local+STD (`./min)
0.90 0.80 0.75 0.70 0.65 0.60 0.52 0.45
Call charges for 30 SEC
pulse local+STD(Rs./min)
NA 0.90 0.80 0.76 0.70 0.66 0.58 0.50
Call charges for 1 SEC
pulse local+STD(`./min)
NA NA 1.20 1.20 1.20 1.20 0.60 0.60
Free ISD Calls worth `. 0 0 0 0 0 0 0 0
ISD Call charges As per General rural/urban landline plan
Call Pulse duration of ISD calls
60 Sec
Number of junctions allowed under
same Plan charges
30 30 30 30 60 90 120 150
Charges for providing Free
EPBAX /internal wiring and
CLIP instruments
At present, BSNL does not provide clip instrument, internal wiring in free EPABX scheme, no provision is
to be made for the charges
Charges (in ` per Extension) for providing VPN on PRI's of existing Customer
Within SDCA 60 60 60 50 35 20 10
Within SSA 80 80 80 70 55 40 20
Within Circle 130 130 130 120 105 90 70
All India
NO
VPN 200 200 200 190 175 160 140
Number of junctions allowed under same Plan Charges
30 30 30 30 60 90 120 150
Add. Bulk Discount on Billed amount ( Discount is to be given on usage charges only. All fixed charges like FMC, installation charges, VPN charges & other accessories charges are not to be considered in the billed amount for purpose of extending discount)
(ii) if Billed amount exceeds
Plan charges by 50% 0% 0% 2.5% 4% 5% 7% 10% 15%
(iii) if Billed amount exceeds Plan charges by more than
100% 0% 2.5% 5% 6% 7% 10% 15% 20%
One year 11 months advance in all plans
Two years 21 months advance in all plans
Advance payment plan
charges and rental option for
Three years 30 months advance in all plans
(i) Customer can opt for any pulse which shall apply for all local and STD calls.
However all ISD Calls are to be 60 sec pulse duration irrespective of pulse rate of
local/STD Calls. General plan rural/urban ISD tariff shall be charged for all ISD Calls.
(ii) Minimum hiring period of ISDN Plan shall be of three months. (iii) The new tariff of ISD
PRI shall be applicable from 1ST Oct, 2013.
TARI FF PLAN FOR ISDN PRI SRVICE ( Old Plans ) ( Not to be offered for new customers w.e.f 20-06-2013
Particulars General Plan Economy Special Plan Super Pl an Mega Plan Super Mega Plan Registration Nil Nil Nil Nil Ni l Ni l
Initi al Deposit ` 10000 ` 15000 ` 15000 `15000 `15000 `15000
Fixed Monthly Charges `1750 p.m* `1750 `1750 `1750 `1750 `.1750
Plan Charges --------- ` 8250 ` 18250 `43250 `88250 `298250
Free Calls (M C U) Nil 7500 18000 44000 90000 325000
Call charges (Aft er free call s) ` 1.10 ` 1.10 ` 1.00 `. 0.85 ` 0.80 ` 0.70
Note:(i ) *Fi xed m onthly charges is ` 5000 for IS DN PRIs used exclusively for incoming only/if t he t otal M CUs is upto 3000 per m onth. For l icensed t elecom service provi ders , rent al is ` 5000 p.m upto 3 KMs and ` 1000 on each addl. KM or part . Subject t o Technical feasi bilit y on existing media/ copper media. Old “ONE INDIA”Plan for ISDN PRI Cust omers: ( Not to be offered to new customers )
S.No. Particulars Amount in ̀
1 Fixed Monthly Charges ` 10000/ -
2 Free Calls Nil
3 Unit R ate ` 1.00
4 Pulses As per existing One India Plan of bfone
NOTE: (i ) All ot her ter ms and condit ions shall rem ain unchanged. Free Modem t o CICs in Super Me ga & Mega Plan ISDN PRI service options:
Particulars Minimum Commitme nt Period Super Mega Plan One Year Mega Plan Two Year
NOTE: In case customers wants to switchover from Mega Plan to Super Mega Plan, the commitment of 2 years in Mega Plan may be cancelled and new commitment of one year for Super Mega Plan may be commenced from the date such conversion is allowed. Other Terms & Conditions: 1. All above plans are not applicable for DID EPABX (BSNL Franchisee) scheme, Licensed Telecom Service Providers
and only incoming PRI subscribers 2. Lower rental of ̀ .1750/- per month can be offered to VAS service providers on the condition that the service provider takes all
resources from BSNL and pays minimum revenue of ̀ .12 lakh per month. 3. The above charges shall be on non-graded basis. 4. Migration of one plan to another plan will be permissible without any additional charges.
Type of connection installed Before 1/4/1999 Before 1/4/99 to 30/06/2005 After 01/07/2005 ISDN BRA 1 Year Nil 3 Months ISDN PRA 1 Year Nil 3 Months
ISDN BRI revised Plans w.e.f 15-08-2013
Particulars General Plan-360
Plan-500 ( New)
New Economy Plan-1000
Special Plan 1500
Super Plan-3000
Initial Deposit 3000 3000 3000 3000 3000
Fixed Monthly Charges ( In `) 360 360 360 360 360 Plan Charges ( in `) Nil 140 640 1140 2640 Monthly Free ( Local + STD) ONNET Call value in `
0 140 640 1140 2640
Monthly Free ( Local +STD) OFFNET call value in `
0 50 250 450 850
Monthly Free ISD call value in ` 0 0 0 0 0 Charges beyond free usage Unit call charges per MCU for ONNET ( Local +STD calls in `
1.10 1.00 1.00 0.90 0.80
Unit call charges per MCU for OFFNET ( Local +STD calls in `
1.20 1.10 1.10 1.00 0.90
ISD Call charges in ` As per Rural/Urban General Plan Pulse Rate All calls to be charged at uniform pulse rate of 60 seconds duration
Minimum Hire Period Three months TARIFF PLAN FOR ISDN BRI SERVICE ( Old Plans )
Not to be offered to new customers w/e/f 15-08-2013
Particulars
General Plan Economy Plan Special Plan Super Plan
Registration Nil Nil Nil Nil
Initial Deposit (ARD) `. 3000 `. 3000 `. 3000 `. 3000 Fixed Monthly Charges 360 360 360 360 Plan Charges Nil 590 114
0 2640 Monthly free calls 0 700 125
0 3000 Unit call charges beyond free calls in ` 1.1
0 1.00
0.90
0.85 Note: The above tariff shall not be applicable to ISDN PRIs taken only for incoming calls and to licensed telecom service providers
Minimum Hiring period of regul ar ISDN BRA/PRA connection
CLI Based Internet Dial up charges over ISDN
ISDN Type Timing Charges in ` per minute including internet usage and internet access call charges
0730 to 2230 hrs ( peak hours) 0.35 64 Kbps 2230 to 0730 hrs ( Off peak hours) 0.30 0730 to 2230 hrs ( peak hours) 0.55 128 Kbps 2230 to 0730 hrs ( Off peak hours) 0.50 0730 to 2230 hrs ( peak hours) 0.75 192 Kbps 2230 to 0730 hrs ( Off peak hours) 0.70 0730 to 2230 hrs ( peak hours) 0.95 256 Kbps 2230 to 0730 hrs ( Off peak hours) 0.90
B. LOCAL/STD/ISD PCOs/VPTs
Local CCB Type
PCO Local VPTs Local VPTs y/STD VPTs Local/STD/ISD PCOs Particulars
Rural Urban Rural Urban Rural Rural Urban Minimum Guarantee** 100 100 0 0 0 80 200 Security Deposit* Handicapped 0 0 0 0 250 0 0
Other than Handicapped 600 1000 0 0 250 600 1000
From Landline / WLL / FLPP PCOs From GSM / CDMA PCOs
(Full Mobility) BSNL Net work Other Network All Networks
Particulars Unit Rate
(inclusive
of service
tax) Wireline /
WLL*
Cellular/ CDMA
Wireline/ WLL*
Cellular/ CDMA
All Calls
1. Local & Intra Circle Calls : a) Local & Intra Circle upto 50
kms ` 1.00 90 90 60
b) Intra Circle > 50 kms `.1.00 60
60
60
60
60
2. Inter Circle Calls ` 1.00 60 60
*WLL numbers are less than 10 digit number (without STD code)
Billed MCU
per month MRP per
MCU Def ined
Rate ST & Ce ss applicable
on def ined rate
(12.36%)
�et billed t o PCO
Operator per
MCU inclusive of ST
& Cess C1 C2 C3 C4=C3*10.3% C5=C3+C4 <=400 1 0.662 0.082 0.744 >400 <=1500 1 0.617 0.076 0.693 >1500 <=2500 1 0.571 0.071 0.642 >2500 1 0.544 0.067 0.611
B.01 LOCAL/STD/ISD PCOs/VPT INCLUDING CCB TYPE PCOs 1. Minimum Guarantee and Security Deposit:
* For ISD facility, additional security deposit of ̀ .2000 may be taken for urban areas PCOs.
** Minimum guarantee is inclusive of service tax but exclusive of commission viz. net billing i n respect of Local CCB Type PCOs and i n respect of Local/ STD/ISD PCOs both for rural and urban minimum guarantee is exculsive of service tax and education cess. # 10 MCUs as free calls per month for all VPTs working on landline/DSPT/CDM A postpaid service.
2. Pulse Rate (i) Local / STD Pulse Rate for all type of PCOs:
(ii)Pulse rate for PCOs working on DSPT
Particulars Unit Rate . (`.) Pulse in Sec Remarks Local & Intra Circle Calls 1.00 60 Inter Circle Calls 1.00 60
Irrespective of distance
(iii) ISD Call Charges (Placed in the website separately):
Note:(a) All type of PCOs means Local PCOs including CCB/ Handicapped PCO, local VPTs, STD/ISD & STD
VPTs. (b) All Local PCOs shall have STD facility.
Defined Rates for billing of Land line PCOs:
(i) For All type of Postpaid Landline PCOs including fixed PCOs provided on WLL & VPTs (except Local VPT ) w.e.f . 01-04-2012
Note: 1. MRP is defined as: Maximum limit of the price allowed to be charged to public by the PCO operator. 2. Defined rate is: Basic price charged to PCO operators (excluding S.T & Cess).
(ii) For Local VPT: There is no change in discount structure of local VPT no service tax is leviable on local calls made from Local VPT. However billing shall be done in respect of Local VPT Operators on the basis of revised billing policy i.e. Bills shall be issued to VPT Operators @ 50 paise per MCU after allowing discount instead of `.1.00 per MCU.
4. Loyalty Bonus: Loyalty bonus discontinued w.e.f. 01/06/2008 5. Service charge for franchised STD/ISD PCOs & STD VPTs: Since the tariff is also applicable to CCB type PCOs,
the levy of service charge is not mandatory.
6. Billing Schedule: Monthly Billing for all type of PCOs has been prescribed.
B.02 FIXED LANDLINE PREPAID (FLPP) PCO
1. FLPP Local/STD/ISD PCO Call Charges:
Pulse (Seconds) BSNL Network Other Network
Type of Call Unit Rate (Incl. S.T)
Fixed Line /WLL Cellular Fixed Line Cellular/WLL Local & Intra Circle Calls Local & Intra Up to 50 Kms `.1.00 90 60 60 60 Intra Circle Calls > 50 Kms `.1.00 60 60 60 60 Inter Circle Calls 0-50 Kms `.1.00 30 30 30 30 >50 Kms `.1.00 30 30 30 30 ISD Calls
Name of countries Pulse (Seconds) (a) USA, Canada, UK, Srilanka 6 (b) Europe (other than UK), Singapore, Indonesia, Hongkong, Kuwait, Bahrain, UAE, Oman & Qatar 5 (c) Rest of World 4
2. Account card, Recharge Coupons Value, Validity and Net Sale Priced for FLPP PCO
Card Value Account Card*
Recharge Coupons
Validity Coupon
Card Value (`.) 300 300 500 1000 3000 3500 5000 10000 150 Validity (In Days) 7 30 45 60 60 60 60 75 20 Talk Value (`.) 200 300 500 1000 3000 3500 5000 10000 Nil Ser. Tax (12.36%)
33 33 55 110 330 385 550 1100 17
% of Comm. N.A 32 33.5 36 36.5 38 40 42.5 Nil Comm. Amount (Rs.) N.A 85 149 320 975 1184 1780 3782 Nil Net Sale Price* (`.) 300 215 351 680 2025 2316 3220 6218 150 MCU Rate in ̀ (ST extra) Included)
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
* Net Sale price of all recharge coupons is inclusive of service Tax & Education Cess and Higher education cess. � Commission will be paid upfront i.e. net amount after deducting commission will be charged at the time of sale of the
recharge coupon. � These PCO cards will be sold from the BSNL Customer Center only. � Uniform Grace period of 22 days is allowed for all value of cards. However no additional grace period is allowed. No outgoing
call isallowed during the grace period. The unutilized balance amount in the previous card can be carried forward in case of renewal within the grace period, thereafter it shall lapse.
� The Service charges as applicable in the present regime of Post paid STD PCO shall continue. � The Security Deposit already given by the PCO holder should be refunded after three months of migration to Prepaid PCO. The refund
may be in terms of cash after 3 months of migration to take care of accounting issue. � The Top Up cards in Pre-Paid PCOs (FLPP PCO) are not permissible. � The shelf life for account card will be of 5 years and of recharge coupons will be of 3 years. � All the prevailing instructions/guidelines issued by corporate office for post paid STD PCOs/Local PCOs will be
applicable for universal PCOs (FLPP account) also. *No new FLPP PCO account card will be created w.e.f 15-05-2013; Field units should not sell this account cards hereafter. FLPP PCO R/C of denomination of ` 3000, ` 5000 and ` 10000 are not to be printed and will not be available for sales hereafter. The shelf life of the available RC cards is 9 months.
I Centrex Charges (CUG In Landline)
1. The monthly plan charges for individual Centrex shall be as follows
Number of DELs Monthly Centrex Plan charges 2 ` 50 per Del 3 ` 75 per Del 4 & above ` 100 per Del
2. The individual subscribers seeking centrex facility may not belong to the same grojp or organization 3 The initial deposit, monthly rental, installation charges etc., for Dels under centrex shall be same
as normal Del 4 All intra centrex calls shall be free 5 The free monthly calls shall be allowed on the Dels convered under the centrex group 6 There is no upper limit on the number of members in the centrex group 7 The Dels belonging to public services like call centers, enquiry n umbers, ISP Dial in numbers,
paging service numbers etc., besides franchisees, PCO holders shall not be part of the Centrex group
II. Centrex facility CIC’s/Corporate customers/Multistory complex/Housing societies
Particulars Fixed Monthly charges ( Rental & Plan Charges ) Upto ` 200 >` 200 <=` 500 � ` 500 Size of Centrex Group
Centrex charges per DEL/month ( in `)
5-15 75 60 0 16-50 60 40 0 51-100 40 25 0 >100 0 0 0
Note:-
1. The above centrex charges will not be levied for CIC/Corporate customers whose annual revenue is more than ` 4 lakhs with combined billing wherever technically feasible
2. Centrex facility may also be allowed to the trade related groups, which are identified /authorized by respective associans like medicine, hardware, sanitary, doctors, lawyers and general store etc. within Chennai Telephones area after charging of above mentioned centrex charges
III ) Rent-free incoming connections to Housing Society/Complex/Corporate customers. Rent free connection for corporate customers, housing societies, multistory complex etc may also be provided for the use of incoming calls and making calls to other centrex numbers subject to the fulfillment of following conditions.
Size Rent Free Connection
15-25 1
26-50 2
51-100 3
For every additional 100 1
Loyalty reward Point Scheme The Loyalty Reward Point Scheme benefit is extended to the LL and BB customers whose monthly bill amount is ` 400 and above or Bi-monthly amount is above ` 800 and above. Reward Points:- One loyalty reweard point for every ` 50 for invoice paid within pay-by-date is granted to BSNL Landline and Broadband customers whose monthly bill amount is ` 400 and above and Bi-Monthly amount of ` 800 and above. Hence, the customer uses the BSNL Landline and Broadband services more points are earned. Redemption rules:
• Customer can redeem loyalty points after 180 days from the date of earning loyalty point first time.
• Redemption will be in terms of Free MCUs ie one point is equivalent to one free MCU which will be adjusted for calls made by customers on BSNL network ( On-net calls) only.
• Redemption can be done in block of minimum 25 points and maximum 500 points ( multiple of 25 points )
• There shoule not be any Outstanding amount payable to BSNL at the time of redemption of loyalty points.
• Loyalty scheme is effectgive from 1st April 2013 and reward points are being granted to eligible customers starting for the invoices generated for the usage from 1st April 2013 onwards.
Redemption channels:
• Customers can log in to web self care portal and place their request for redemption of loyalty points on online basis through www.bsnl.co.in>customer care>account management& loyalty points.
• Customer can approach Customer Service Center and give redemption request. • Customer can approach BSNL Call Center by dialing 1500 and give redemption request.
