L O C K H E E D M A R T I N

Flight Services for the 21st Century

Status Update: Year 3Dale WalkerLead Operations SupervisorFort Worth Hub-August 2009

First Radio Station-Bellefonte, PA1920

Esler Field, Alexandria, LA (AEX)1963

De Ridder, LA AFSS-1988

August2009

People• ~800 Specialists• All LM EmployeesFacilities• 13 (3 HUBs; 10 Existing AFSS)• 3 HUBs New; 10 RefurbishedSystems FS21Processes• Order 7110.10• National Procedures• National CM

People• ~1900+ Specialists• FAA Employees transfer to LMC Facilities• 58 Sites• Various ConditionsSystems• M1FC/FSDPS• OASIS • Processes• Order 7110.10• 58 Local Procedures• 58 Local/Regional Configuration

Management (CM)

October 4, 2005October 4, 2005

Transition of Operations: FAA to LMTransition of Operations: FAA to LM

LMFSS Current Configuration:3 Hubs & 10 Continuing Sites

PRESCOTT, AZHUB

ASHBURN, VAHUB

FT. WORTH, TXHUB

Fort Worth Hub FacilityOpens- April 2007

The New Concept…

ONE VIRTUAL Flight Service

What Services Do We Provide?

Preflight

Inflight

Flight Data/Notices To Airmen (NOTAM)

15 Flight Plan Areas

HawaiiFPA

Preflight Services:

Pilot Weather Briefings-

-Classroom/OJTI provided

-Briefers certified by the NWS

-Routinely evaluated by Management/FAA/NWS

Inflight Services:

-Enroute radio communications

-Assistance to lost/emergency aircraft

-Broadcast aviation weather information

-Enroute Flight Advisory Service (EFAS)

-Airport Advisory Service (AAS)

Flight Data/NOTAM:

Flight Data-

-Search and rescue services for VFR

-Relay Air Traffic Control clearances

-Notify authorities of transborder flights

NOTAM-

-Process NOTAMs

-Coordinate with affected facilities

What Does Flight Service Offer a Pilot?

All transactions with ATC/Pilot are recorded and archived

FSS Specialists’ many years of experience on the job

FS21 operational computer system- “Virtual FSS”Nationwide access to same database

Pilot Profile allows for quick service

FAA Contract Performance Metrics:

Set by FAA through negotiations with LM

Measures all aspects of operations

Currently under review for improvements

Basis for determining $$

Types of Weather Briefings Provided

by Lockheed Martin Flight Service:

• Standard-

Everything required to conduct a safe flight

• Abbreviated-

Whatever pilot requests, along with any hazards deemed pertinent

• Outlook-

6 hours or more in the future

Standard Briefing:

• Adverse Conditions=WA, WS, WST, UUA, etc.• VNR Statement (If applicable)• Synopsis• Current Conditions• Enroute Forecast=FA• Destination Forecast=FT or FA• Winds Aloft=Summarize or interpolate• NOTAMS=Pertinent• On Request Items=MTR/MOA, GPS RAIM, etc.

Abbreviated Briefing:

• Specify the items you are requesting• Supplements briefing from another source• Updates previous PWB• Adverse conditions will be provided if not

already received• Note: be ready to provide appropriate

background information to the briefer

Outlook Briefing:

• Departing six (6) or more hours in the future• Forecast information tailored to your

proposed departure time• No specifics on current conditions provided• For Planning Purposes Only• Must be followed by a Standard or

Abbreviated briefing

LOCKHEED MARTIN PILOT INFORMATION PORTAL

http://www.afss.com

•What’s New

•Service Area Contacts

•Pilot Feedback

•Flight Services

•Other Links

So…Where are we going?

INTERACTIVITY ON PILOT PORTAL

TIMELY SYSTEM UPGRADES

CONSTANT INPUT FROM CUSTOMERS

GIVE US A CALL AT (817) 541-3474DALE WALKER (817) 541-3431

QUESTIONS/COMMENTS?