L. Hodkevitch, K. Wolf - Marketing, Sponsoring, Public Relations 2008

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    Artsmanagement, Training and Consulting

    Marketing, Sponsoring, Public Relations

    Welcome !

    Leonie Hodkevitch, Karin Wolf

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    Artsmanagement, Training and Consulting

    Monday, Oct 12th

    10:00 14:00

    Discussion about marketing

    Goals and Objectives of cultural projectsGroup work students projects

    Short presentations

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    Artsmanagement, Training and Consulting

    Why Marketing and Public Relations?

    Hopes Fears

    we will make a we will sell ourlot of money souls

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    Artsmanagement, Training and Consulting

    everyday marketing

    based on assumptions & feelings

    we dont change our stategies

    little reflection

    marketing = trouble shooting

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    Artsmanagement, Training and Consulting

    competitors

    customers cooperation partners

    audience

    funding

    bodies sponsors

    press/media

    MARKET

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    Artsmanagement, Training and Consulting

    Artsmanagement

    artistic/cultural work

    budget/fees

    location/presentation

    communikation

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    Artsmanagement, Training and Consulting

    MARKETING MIX

    artistic/cultural work

    budget/fees

    location/presentation

    communication

    Product

    Price

    Placement

    Promotion

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    Artsmanagement, Training and Consulting

    Group Work

    What are the objectives of your

    project/programm/organisation?

    Who will benefit from it and how?

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    Artsmanagement, Training and Consulting

    Marketing Plan

    Step1: audit

    Step2: analysis

    Step3: marketing objectives

    Step4: marketing strategy 4 Ps

    Step5: detailed plans & programs

    Step6: measurement of success

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    Artsmanagement, Training and Consulting

    Step1: audit

    source material collected troughout the year

    Aim: obtain a complete picture of

    - customers/audience

    - product/program

    - finances

    - marketing activity

    -

    Collect data continously during the year in

    fact books or fact files

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    Artsmanagement, Training and Consulting

    Step2: analysis

    Which datas are really important ?

    Whathappened and WHY?

    focus on:

    customers/audience

    product/program

    4 Ps

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    Artsmanagement, Training and Consulting

    Step3: marketing objectives

    Marketing Objective=where the organisation

    intends to be in the future

    Marketing objectives should be SMART

    Specific

    Measurable

    Achievable

    Realistic

    Timed

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    Artsmanagement, Training and Consulting

    Step4: marketing strategy 4 Ps

    marketing strategy

    = the means or plan by which marketingobjectives will be achieved

    (in the framework of the 4 Ps)

    Product new products? new benefits?

    Price pricing for different market segments

    Promotion advertising, press&media

    Place chosing the channels

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    Artsmanagement, Training and Consulting

    Step5: detailed plans & programs

    for one year

    focus depend on the strategy

    specified and quantified activities

    a marketing planshould be:

    clear what exactly is to be done

    quantified

    focused

    realistic

    agreed

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    Artsmanagement, Training and Consulting

    Content of the marketing plan

    1. Executive Summary

    2. Situational Analysis / SWOT Analysis

    3. Objectives

    4. Strategy5. Operational marketing plan

    6. Financial Forecast

    7. Controls

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    Step6: measurement of success

    continous monitoringenvironment may change

    quarterly review

    the sucess of the plan lies in the

    implementation and discussion, not in the

    writing

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    Artsmanagement, Training and Consulting

    Subaltern Public SpheresPrimary Group customers, audience

    Team team

    Multipliers supporters, friends

    Opinion Leaders politicians, etc.

    Cooperationspartners artists,organisations

    Press&Media journalists

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    Artsmanagement, Training and Consulting

    Strategic partnerships

    Start

    Goals

    ressources+capacities?

    identifying shareholdersWIIFM? WIIFY?

    communicate & negotiate

    ressources+capacities?

    Partnership yes/no

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    PRESS AND MEDIA WORK

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    press and media work

    Press releases

    Communication with journalists

    Media event

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    Artsmanagement, Training and Consulting

    Press release

    separate real news about your

    organisation from promotional puffery

    deliver a sharp story angle that will be ofreal interest to the news reading public

    deliver this angle in a professional way

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    Artsmanagement, Training and Consulting

    Journalists

    don't care about helping you.

    are sick of PR people

    don't care about your project

    unless......

    .....you make their job easier and

    deliver a good story.

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    Artsmanagement, Training and Consulting

    "etiquette" secrets

    Don't call to "see if they got yourrelease."

    Plan your call around their deadlines.

    Don't start pitching right away!

    Pitch to the voice mail.

    Don't read from a script!

    Give them a story, not an advertisement.

    Follow up immediately.Call again.

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    Artsmanagement, Training and Consulting

    Make it Timely, Newsworthy and Relevant

    Involve a big name

    Be at the extreme

    Play up the stakes

    Be part of the solutionPut a face on the story

    Make it local

    Provide pictures

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    PRESS EVENT

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    preparation of a press event

    Select an Appropriate Day and Time

    Select an Appropriate Location

    Set Up the Room

    Select SpeakersDevelop an Agenda

    Outline and Rehearse

    Distribute a Media Advisory

    Prepare a Press Release and Press Kit

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    Artsmanagement, Training and Consulting

    managing the press event

    greet reporters at the door

    start the press conference on time

    have the moderator welcoming everyonekeep remarks brief and simple

    stick to the theme

    question & answerspost-event follow-up

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    SPONSORING

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    Sponsoring

    1. Determine who your audience is

    2. Set sponsorship levels

    3. phone calls & proposal letters

    4. Follow up5. Cultivate relationship with sponsors

    6. Cultivate relationship w. NON-sponsors

    7. Cultivate relationship with sponsors II

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    Determine who your audience is

    1) a big audience, lots of people involved?

    2) a very specific focus?

    Go beyond your organisation

    involve groups / professionals that are

    interesting for a sponsor

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    Artsmanagement, Training and Consulting

    phone calls & proposal letters

    local business

    connections of board, staff andvolunteers

    contact advertising and PR-agencies

    know the guidelines and focus areas ofcompanies

    make sponsor benefits clear:

    I have an opportunity for youplease, we need money

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    Artsmanagement, Training and Consulting

    Follow up

    call two weeks after sending a proposal

    face-to-face or on the phone

    If they are not interested, find out why

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    Cultivate relationship with sponsors

    Dont drop your sponsors after the yes!

    Write a thank-you letter

    Send periodical updates on the event

    Cultivate relationship w. NON-sponsors

    send invitations to companies that did not

    sponsor

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    Cultivate relationship with sponsors II

    Dont drop sponsors after the event!

    Provide them with a documentation

    Continue sending them updates, annual

    reports, newsletters

    Recognize the individual needs and

    Concerns of your sponsors

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    Artsmanagement, Training and Consulting

    Karin Wolf

    Institut fr KulturkonzepteGumpendorfer Str. 9/10

    A-1060 WienTel: +43-1-58 53 999Fax: +43-1-58 53 094

    [email protected]://www.kulturkonzepte.at

    mailto:[email protected]://www.kulturkonzepte.at/http://www.kulturkonzepte.at/mailto:[email protected]