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After Sales Service Setup Flow Repair & Calibration Centre India Recently, Kyoritsu Kew India commissioneda full‐ fledged, techno‐empowered service centre in Ahmedabad, India, which offers best‐in‐class global solutions with local accessibility. With a technically trained and experienced service personnel specially groomed in customer‐ friendliness, quick‐response paradigms and an overall culture of proactive support, the after‐sale experience of Kyoritsu clients inside India has been made even more sure and easy. Write to service@kew‐india.co.in If In Warranty KKIIPL/AMTPL Purchase Invoice Warranty Evaluation Approval Mail Despatch to Service Centre At Customer Cost Repair & Despatch to Customer At KKIIPL Cost Warranty Approval Case Closed Evaluation Approval Mail Despatch to Service Centre At Customer Cost Service Charges Approval Mail Repair & Despatch to Customer At Customer Cost Despatch to Service Centre At Customer Cost Y N Y Y N N N Y N Y N Y Case Closed Case Closed Warranty/Post Warranty Evaluation Mail will request for “Charge for Evaluation” which will not be levied/adjusted if Warranty Claim Approved or Service taken on Chargeable basis. Notes:

Kyoritsu KEW India Instruments Pvt. Ltd. - After …...After Sales Service Setup Flow Repair & Calibration Centre India Recently, Kyoritsu Kew India commissioneda full‐ fledged,

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Page 1: Kyoritsu KEW India Instruments Pvt. Ltd. - After …...After Sales Service Setup Flow Repair & Calibration Centre India Recently, Kyoritsu Kew India commissioneda full‐ fledged,

After Sales Service Setup Flow

Repair & Calibration Centre India

Recently, Kyoritsu Kew India commissioneda full‐

fledged, techno‐empowered service centre in

Ahmedabad, India, which offers best‐in‐class global

solutions with local accessibility.

With a technically trained and experienced service

personnel spec ia l ly groomed in customer‐

friendliness, quick‐response paradigms and an overall

culture of proactive support, the after‐sale

experience of Kyoritsu clients inside India has been

made even more sure and easy.

Write toservice@kew‐india.co.in

If InWarranty

KKIIPL/AMTPLPurchase Invoice

Warranty EvaluationApproval Mail

Despatch toService Centre

At Customer Cost

Repair &Despatch to

Customer

At KKIIPL Cost

WarrantyApproval

Case Closed EvaluationApproval Mail

Despatch toService Centre

At Customer Cost

Service ChargesApproval Mail

Repair &Despatch to

Customer

At Customer Cost

Despatch toService Centre

At Customer Cost

Y

N

Y Y

N N N

Y

N

Y

N Y

Case Closed

Case Closed

Warranty/Post Warranty Evaluation Mail will request for “Charge for Evaluation” which will

not be levied/adjusted if Warranty Claim Approved or Service taken on Chargeable basis.

Notes:

Page 2: Kyoritsu KEW India Instruments Pvt. Ltd. - After …...After Sales Service Setup Flow Repair & Calibration Centre India Recently, Kyoritsu Kew India commissioneda full‐ fledged,

Calibration Service Setup Flow

REPAIR &

CALIBRATION

CENTER INDIA

se

rvic

e@

ke

w-i

nd

ia.c

o.i

n

India Service Centre: Contact Details:

Kyoritsu KEW India Instruments Pvt. Ltd.

AhmedabadContact Person: Mr. Kamal E‐mail: service@kew‐india.co.in Mobile: +919824680404

Write toservice@kew‐india.co.in

Charges MailApproval

Despatch toService Centre

At Customer Cost

Despatch toService Centre

At Customer Cost

Calibrate &Despatch to

Customer

At Customer Cost

Case ClosedY

N

Case Closed