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KX-NS300Basic Specification
Rev 0.2 September 6, 2013
This document explains basic specification of KX-NS300 version 1.This document explains basic specification of KX-NS300 version 1.It is recommended to know basic specification of KX-TDA100D andIt is recommended to know basic specification of KX-TDA100D andKX-TDA600 before reading this document. However it is not requiredKX-TDA600 before reading this document. However it is not requiredto know KX-TDE, KX-NCP and KX-NS1000 before reading this document. to know KX-TDE, KX-NCP and KX-NS1000 before reading this document.
Specifications are subject to change without notice.Specifications are subject to change without notice.
Panasonic System NetworksPanasonic System NetworksPBX SE team PBX SE team
Document for Technical and Sales TrainingDocument for Technical and Sales Training
2
3
Hybrid IP-PBX
Pure IP-PBX
KX-NCP500
Max. 68 Ext.KX-TDE100
Max. 256 Ext.KX-NCP1000
Max. 108 Ext.
KX-TDE200
Max. 256 Ext.
KX-TDE600
Max. 992 Ext.
Sta
nd
ard
Hig
h-e
nd
KX-NS300BX
Max. 128 Ext.
KX-NS1000
>/ 1,000 Ext.
SOHO Mid. to large office
FY2014 Merchandising Plan
KX-TEM824BX
Max. 24 Ext.KX-TEB308BX
Max. 8 Ext.
KX-TDA100DBP
Max. 128 Ext.
KX-TES824BX
Max. 24 Ext.
DISCON
DISCON
DISCONNEW
4
Support for various features enhances business productivity. The KX-NS300 offers a Unified Communication System and it is suitable for small to medium sized businesses.
Cost Saving
Customer Satisfaction
Improved Work Efficiency
• Expandability
• Backwards Compatibility
• IP Networking
• Built-in DISA
• Call Centre Solution
• Communication
Assistant
• Wireless Solution
• Cellular Phone Integration
• Voice Mail Solution
KX-NS300BX
Why NS300?
5
11. Expandability
KX-NS300 has expandability with optional cards and expansion cabinets. - 48 Analog CO or 4 PRI/E1 with 6 Analog CO - 128 SLT with 2 Digital PT or 64 SLT with 66 Digital PT (without D-XDP) You do not need to discard KX-NS300 to increase capacity in future.
KX-NS 300
KX-NS 320
KX-NS 320
KX-NS 320
KX-NS 300
KX-NS300 without option
6-CO + 2-DPT + 16-SLT
KX-NS 300
KX-NS 320
KX-NS 320
KX-NS 300
KX-NS 320
KX-NS300
6-CO + 2-DPT + 16-SLT
6-CO 16-DPT or SLT
KX-NS320 is connected with KX-NS300 using dedicated cable (3m).It is like KX-TDA600 and KX-TDA620 connection.
32 SLT 64 SLT 96 SLT 128 SLT
CostSaving
6
1,000 Extensions
12. Expandability
Capacity can be increased to 1,000 extensions using KX-NS300 version 2 software with KX-NS1000. (Hardware of KX-NS300 version 2 is same as version 1.) You do not need to discard KX-NS300 to increase capacity in future.
KX-NS 300
KX-NS 320
KX-NS 320
KX-NS 320
CostSaving
KX-NS 300
KX-NS 320
KX-NS 320
KX-NS 320
KX-NS 300
KX-NS 320
KX-NS 320
KX-NS 320
100 % FeatureTransparencylike TDA600and TDA620
KX-NS1000
Max. 15 KX-NS300 with KX-NS320 can be slave unit of KX-NS1000.KX-NS1000 works as “KX-TDA600”. KX-NS300 with KX-NS320 works as “KX-TDA620”.
Version2
IP Network
7
13. Built-in for Main Cabinet
You can save cost because required hardware is built-in for KX-NS300.- 2-ch DISA or Simple VM (Simple VM specification is same as ESVM2 card on OPB3 card of KX-TDA100D.)
- Digital PT 2-port (+ 2 D-XDP)- SLT 16-port with caller ID and message waiting - Analog CO 6-port with caller ID Analog CO can be used for paging port or external BGM port. - 2-ch internal BGM (WAV file can be saved.) - LAN port (10/100 Base TX) / USB port- Power supply / External battery port
to KX-NS320 LAN Analog CO DPT 3-RJ45 1-RJ45 3-RJ45 for 6-ch 1-RJ45 for 2-DPT
Power failure transfer for 2 ch (CO-1/2 to SLT1/2)
SLT5-RJ45 SLT 1-2 / SLT 3-4 SLT 5-8 / SLT 9-12 SLT 13-16
CostSaving
RS232 is not supported. SMDR is available using LAN.
8
14. Built-in for Expansion Cabinet
Built-in hardware for KX-NS320 is as follows.- SLT 16-port with caller ID and message waiting- Power supply / External battery port- Connection for KX-NS300 main cabinet Cable to KX-NS300 is packed.
to KX-NS300 Power Failure Transfer SLT 1-RJ45 2-RJ45 for 4-SLT 5-RJ45 for 16-SLT
CostSaving
9
15. Compatibility for Telephone
KX-NS300 has compatibility with Analog PT and old Digital PT.
You do not need to discard KX-T74xx / KX-T75xx Digital PT for KX-TD series PBX such as KX-TD816 and KX-TD1232, when you upgrade PBX to KX-NS300.
Optional DHLC4 card is required to connect Analog PT orKX-T74xx / KX-75xx Digital PT. KX-NS300 with 3 x KX-NS320supports 8 DHLC4 cards for 32 these phones.
KX-NS320
16-SLT
DHLC4
DHLC4
KX-NS 300
APT KX-T77xx
Old DPT KX-T74xxKX-T75xx
New DPT KX-T76xxKX-DT3xxKX-DT5xx
IP Phone KX-NT265KX-NT3xxKX-NT5xxKX-UTxxx
<Compatible PT>
KX-NT136, KX-NT400 and KX-HGT100 are not supported.
CostSaving
KX-NS300
6-CO + 2-DPT + 16-SLT
DHLC4
DHLC4
DHLC4 supports KX-T76xx, KX-DTxxx and SLT also.
10
Two free slots are supported for extension.Another two free slots are for trunk anddoor phone.
Each 1 card
Max. 2 cards
Max. 1 card
16. Card Installation for Main Cabinet
KX-NS300
6-CO + 2-DPT + 16-SLT (Factory Built-in)MPR
for Optional Trunk or Door for Optional Extension
for Optional Trunk or Door for Optional Extension
Option
MCSLC16 (SLT)
DLC16 (DPT)
DLC8 (DPT)
MCSLC8 (SLT)
DHLC4 (Hybrid)
or (not “and”)
or (not “and”)SD (M/S/XS)
DSP (S)
RMT (Modem)
EXP-M(to NS320)
For example, if DLC16 is installed, other extension card cannot be installed.DLC card including default 2-ch does not support KX-T74xx/KX-T75xx.
Max. 1 card
Max. 1 card
LCOT6 (Analog CO)
PRI30 / E1
DPH2 (Door phone)
or (not “and”)
and
11
Max. 1 card
Max. 2 cards
Max. 1 card
17. Card Installation for Expansion Cabinet
KX-NS320
16-SLT (Factory Built-in)
Connectionto KX-NS300(Factory Built-in)
for Optional Trunk or Door for Optional Extension
for Optional Trunk or Door for Optional Extension
MCSLC16 (SLT)
DLC16 (DPT)
DLC8 (DPT)
MCSLC8 (SLT)
DHLC4 (Hybrid)
or (not “and”)
or (not “and”)
Max. 1 card
Max. 2 cards
LCOT6 (Analog CO)
PRI30 / E1
DPH2 (Door phone)
or (not “and”)
or / andMax. 2cards
LCOT6 (Analog CO)
PRI30 / E1
DPH2 (Door phone)
DPH2 (Door phone)
LCOT6 (Analog CO)
LCOT6 (Analog CO)
or
or
or
or
or
LCOT6 (Analog CO)
PRI30 / E1
DPH2 (Door phone)
12
Remote OfficeRemote Office (Branch) (Branch)
Main OfficeMain Office
IP Phone including SIP Phone can be installed in remote office without PBX. Telephone charge can be saved for call between main office and branch.
Digital PT SLT SLTDigital PT SLT SLT 101 102 103 101 102 103
VPNRouter
IP Network
KX-NT KX-NT SIP PoneSIP Pone 104 105 104 105
VPNRouter
21. IP Extension
PBX
KX-NS 300
Telephone Company
CostSaving
13
Home or HotelHome or Hotel
OfficeOffice
You can take your phone with your PC to your home or hotel. “Software for Panasonic KX-NT” can be installed to your PC.Panasonic provides UC application Communication Assistant also.
22. IP Software Phone with UC (CA) 22. IP Software Phone with UC (CA)
Digital PT SLT SLTDigital PT SLT SLT 101 102 103 101 102 103
VPNRouter
IP Network
VPNSoft
PanasonicNetwork Camera
Software phoneSoftware phonewith CAwith CA104104
Camera
KX-NS 300
You (Boss) can control employees usingsoftware phone, CA, and network cameraanytime anywhere.
BusinessImprove
14
Main Office
Remote Office
Currently you may need IP phone in remote office only.However when your business expands in future, you can install 128 IP phones in main office and remote office.
23. Capacity Expansion by IP23. Capacity Expansion by IP
DPT DPT SLT IP Phone
IP Network
Max.32IP-Phone
Additionally
IP Phone
CostSaving
DigitalXDP
Max.160SLT and Digital PT
with D-XDP
KX-NS 300
Total192
Extensions
Main Office
Remote Office
DPT SLT
IP Network
IP Phone
KX-NS 300
Max.130SLT and Digital PT
without D-XDP
XDP = eXtra Device Port
15
KX-NS 300Sydney Office Melbourne Office
Ext 20303-1234-5203
Ext 10203-1234-
5102
Perth Office
IP Network
Ext 10102-3333-4444
Ext 30508-7777-6655
Ext 20408-7777-
6666
Public Telephone Company (03)
Public Telephone Company (02)
Public Telephone Company (08)
You can use PBX to PBX H.323 Network to call extension in other PBX or customer in order to save charge of long distance call.
Customer02-8765-4321
When extension users in Melbourne or Perth dials 0/9-02-8765-4321,call is routed automatically through PBX in Sydney.- 02-xxxx-xxxx via PBX in Sydney - 03-xxxx-xxxx via PBX in Melbourne- 08-xxxx-xxxx via PBX in Perth
Customer08-4321-8765
24. PBX to PBX Connection using IP 24. PBX to PBX Connection using IP CostSaving
16
in UKin UK
Office in IndiaOffice in India
Even when customer calls call center in UK (for example), KX-NS300 installed in your country can receive the call using SIP trunk servicewithout high cost for international call.
Following is popular example in India using KX-TDE600.KX-NS300 can support same feature.
26. SIP Trunk Service 26. SIP Trunk Service
SLTSLT
Dial 050-321-1200Dial 050-321-1200
SLTSLTDPTDPT
SIPSIPTrunkTrunk
SIPSIPProviderProvider
(050)(050)
TelephoneTelephoneCompanyCompany
IP Network
SIP PhoneSIP Phone050-123-4567050-123-4567
SIP PhoneSIP Phone050-333-4444050-333-4444
050-321-1200050-321-1200
CostSaving
17
28. Paging over DECT Phone28. Paging over DECT Phone
3F
2F
1F
(After announcement)I will go to the room.I am on the 3rd floor now.
CS
CS
CS
DECTDECTw/ headsetw/ headset
(Announcement )Can someone go to room 302?TV does not work.
OperatorOperator
EmployeeEmployee
All paged members can listen to both announcement and reply from some user. All paged members can listen to both announcement and reply from some user.
DECT w/o headsetDECT w/o headsetAnnounce from Announce from
OperatorOperator
Reply from Reply from EmployeeEmployee
AnnounceAnnouncefromfrom
OperatorOperator
Conference Group Call
Paging over Panasonic DECT phone is available for hospitality and so on using conference group call feature.DECT Phone : KX-TCA175 / KX-TCA275 / KX-TCA185 / KX-TCA285 / KX-TCA385
BusinessImprove
KX-NS 300
18
31. Optional Card for Free Slot
Model Symbol Specification
KX-NS5170 DHLC4 4-port for any Digital PT / Analog PT /CS (DPT I/F) / KX-TVM (DPT I/F)and 4-port SLT without Caller ID and without Message Waiting
KX-NS5171 DLC8 8-port for Digital PT : KX-T76xx / KX-DTxxx and CS (DPT I/F) / KX-TVM (DPT I/F)
KX-NS5172 DLC16 16-port for Digital PT : KX-T76xx / KX-DTxxx and CS (DPT I/F) / KX-TVM (DPT I/F)
KX-NS5173 MCSLC8 8-port SLT I/F with Caller ID and Message Waiting
KX-NS5174 MCSLC16 16-port SLT I/F with Caller ID and Message Waiting
KX-NS5180 LCOT6 6-port Analog Trunk I/F with Caller ID
KX-NS5290 PRI30/E1 30-ch ISDN or E1 by one card
KX-NS8188 E1 adapter on IP trunk by DSP card without activation key
KX-NS8290 PRI adapter on IP trunk by DSP card without activation key
Trunk adapter for KX-NS1000 has compatibility. This occupies IP trunk channels.
ISDN-BRI, T1, E&M and analog DID card are not supported.Pay tone feature is not available.
19
32. Optional Card on Mother Board
Model Symbol Specification
KX-NS5110 DSP-S DISA (30 ch) or VoIP (61 ch) or mixture
KX-NS5162 DPH2 Each 2 I/F for Door phone / Opener / Sensor
KX-NS3134 SD(XS) VM recording time : 40H
KX-NS3135 SD(S) VM recording time : 200H
KX-NS3136 SD(M) VM recording time : 400H
KX-NS5130 EXP-M Connection length : 3m (CAT5 cable)
KX-TDA0196 RMT Modem for remote maintenance
<SD Card>SD card is required for built-in ACD report, SMDR expansion to 40,000 calls, andrecording for UM (Built-in KX-TVM). SMDR without SD card supports 1,000 call.DSP is also required for UM (Built-in KX-TVM).
20
41. Activation Key for VoIP
IP Trunk Activation Key as Trunk I/F CardKX-NSM102 IP Trunk (SIP or H.323) 2 ch
KX-NSM104 4 ch
KX-NSM108 8 ch
KX-NSM116 16 ch
IP Extension Activation Key as Extension I/F CardKX-NSM201 Panasonic KX-NT based IP Software phone
(and KX-NT/UT hardware phone)
1 ch
KX-NSM205 5 ch
KX-NSM210 10 ch
KX-NSM220 20 ch
KX-NSM501 Panasonic KX-NT/UT hardware phone (Not including Panasonic KX-NT700)
4-ch is pre installed.
1 ch
KX-NSM505 5 ch
KX-NSM510 10 ch
KX-NSM520 20 ch
KX-NSM701 SIP hardware/software phone(including Panasonic KX-NT700)
1 ch
KX-NSM705 5 ch
KX-NSM710 10 ch
KX-NSM720 20 ch
Activation keys in this page and following pages are for both KX-NS300 and KX-NS1000.
21
42. Activation Key for PBX Feature (1)
UM (Built-in KX-TVM) Activation KeyKX-NSU002 UM : Automatic Two-way Recording by
supervisor
All supervisor user
KX-NSU003 UM : Message Backup
KX-NSU102 UM : Channel Expansion as TVM204 card2-ch is pre-installed.
2 ch
KX-NSU104 4 ch
KX-NSU201 UM : E-mail 1 mailbox user
KX-NSU205 5 mailbox user
KX-NSU210 10 mailbox user
KX-NSU220 20 mailbox user
KX-NSU299 All mailbox user
KX-NSU301 UM :
Two-way Recording by user
1 extension user
KX-NSU305 5 extension user
KX-NSU310 10 extension user
KX-NSU320 20 extension user
KX-NSU399 All extension user
<UM>SD card, DSP and AK : KX-NSF990are also required for KX-NS300.
<VoIP (explained in previous page)>DSP and AK : KX-NSF990 are also required for KX-NS300.
22
43. Activation Key for Feature (2)
PBX to PBX Network Activation KeyKX-NSN002 QSIG Network with Enhance Feature
System Feature Activation KeyKX-NSF101 3rd party CTI Interface
KX-NSA020 Multiple CTI Connection
KX-NSF201 Built-in ACD Report / Announcement of waiting order in queue
PBX Extension Feature Activation KeyKX-NSE101 Extension and Mobile parallel
feature
1 extension user
KX-NSE105 5 extension user
KX-NSE110 10 extension user
KX-NSE120 20 extension user
23
44. Activation Key for UC (Communication Assistant)
CA Activation KeyKX-NSA201 CA Pro 1 extension user
KX-NSA205 5 extension user
KX-NSA210 10 extension user
KX-NSA240 40 extension user
KX-NSA249 128 extension user
KX-NSA301 CA Supervisor 1 extension user
KX-NSA401 CA Operator Console 1 extension user
KX-NSA901 CA Network Plug-in 1 CA user
KX-NSA905 5 CA user
KX-NSA910 10 CA user
KX-NSA940 40 CA user
KX-NSA949 128 CA user
KX-NSA010 CA Thin Client Server Connection
24
46. Pre-Installed Activation Key for Trial
60-day trial is available before buying activation key for followings.60-day can start anytime for each feature. (not start after default clear)Trial cannot be used repeatedly. (only one time)
UM (Built-in KX-TVM) : Automatic Two-way Recording by Supervisor
UM (Built-in KX-TVM) : Message Backup
UM (Built-in KX-TVM) : E-mail (128 mailbox users)
UM (Built-in KX-TVM) : 2 Way Recording (30 extension users)
Mobile Extension (30 extension users)
CA PRO (128 users)
CA Supervisor (1 user)
CA Operator (1 user)
CA Thin Client Server Connection
3rd party CTI Interface
Multiple CTI Connection
Built-in ACD Report / Announcement of waiting order in queue
25
Activation key is required for CTI server except CA.- When other CTI server application is connected with KX-NS PBX directly, activation key for CTI (server) interface is required.- When other CTI server application is connected through CSTA MUX, activation key for CSTA MUX is required. Activation key for CTI (sever) interface is NOT required in this case.
Panasonic CA (Server)
Other Application
(Server) Panasonic CA (Server)
Other Application
(Server)
Panasonic CSTA MUX
- 2 to 4 CTSA MUX AKs are required for 2 to 4 “other application”.- KX-NS PBX does not support Panasonic PA server and KX-NCV200.- AK is not required for CA Call Accounting because this uses SMDR interface.- AK is required for application on Panasonic TAPI TSP.
CTI Server AKCSTA MUX AK
CA Client AK CA Client AKCA Basic /CA Pro etc
CTI Server AK
Not Required
CTI Server AK
Not Required
47. Activation Key - Condition
26
48. Activation Key - Condition
Following activation key for KX-NS1000 is not required for KX-NS300.
KX-NSM005 As memory for 31- 50 IP extensions
KX-NSM010 As memory for 31-100 IP extensions
KX-NSM030 As memory for 31-300 IP extensions
KX-NSM099 As memory for 31-640 IP extensions
< Note for KX-NSF990 >
DSP-S without KX-NSF990 does NOT work for VoIP and UM (Built-in KX-TVM). It works for DISA.
DSP-S with one KX-NSF990 works for DISA and both VoIP and UM (Built-in KX-TVM). No need two KX-NSF990.KX-NSMxxx is also required for VoIP.KX-NSUxxx is also required for UM (Built-in KX-TVM).
27
51. Location of Installation
Picture is added in October.
On Wall in 19 inch rack
Picture is added in October.
KX-NS300 and KX-NS320 can be installed on wall or in 19 inch rack.
It is required to open the top cover of cabinet to install optional cards.
Power Unit
AC Input AC100V - 240V 50/60Hz XXA
DC Input External Battery +36V DC
Power consumption 104W
ChassisDimension 430mm(W) x 88mm(H) x 367mm(D) 2U (Tentative Size)
Weight (under study )
KX-A437X is required for KX-NS300 to use 19 inch rack.
28
Dealer’s OfficeCustomer’s Office
52. Programming
Programming is available using PT or PC.PC programming is available through LAN or modem on site and through LAN or modem from remote location.
KX-NS 300
LAN
CO / PRI / E1
RouterInternet
Telephone Company
KX-TDA0196 has to be installed in KX-NS300 to connect using modem.Port forwarding is required for router to connect through LAN from remote location.
ModemLAN
Independent maintenance port like KX-NS1000 is not supported.
Modem
29
Built-in web server supports PBX and VM all programming.- Programming is very easy because programming method is basically same as KX-TDA-TDE-NCP and KX-TVM.- It is not required to install Application (Programming Tool) because Web. MS Internet Explorer and so on are required.
Programming forPBX features
Programming forVM features
Same asTDA/TDE !!
Same asTVM !!
53. Web ProgrammingEasy
Program
30
Application (Programming Tool) is required to connect through modem. GUI and Operation for programming are same as web programming.
54. Programming Tool
NS Unified Web Maintenance Console
31
Operation for programming is same as KX-TDA100D.
55. Programming using PTEasy
Program
Program 660 works for UM (Built-in KX-TVM : Default = 500).
32
KX-NS1000 supports 1,000 extensions and built-in solution.- 1,000 IP phone or 1,000 Digital PT or 1,000 SLT or 1,000 mixture.- Built-in solution supports Voice Mail, Unified Message, Recording, Call center, Unified Communication, Mobility, Conference, One-look networking and so on.
3. KX-NS1000 Outline
IP Network
KX-NS1000Master
100 % Feature transparency like TDE600 and TDE620
KX-NS1000Slave
Built-inSolution
KX-NS8188 E1 adapterKX-NS8290 PRI adapter
1,000Extension
KX-NS0130
KX-DT w/ SLT KX-DT KX-T7xxx SLT DSS Console
KX-NT KX-UT Other SIP SIP Phone Softphone
KX-NS1000
KX-NS0130
KX-TDE620 etc
Max. 16KX-NS1000
33
101 102 103Susan Mike Tom
Customer or other Extension
11-1. Voice MailKX-NS1000
KX-NS 300
KX-TVM version 3 based Voice Mail function is built-in.Memory card, VoIP DSP card and activation key are required for fullKX-TVM function.
KX-TVM(Built-in)
Mailbox
101 104
102 105
103 :
Hello this is Tom.Please lave voice message.
KX-TVM200
Max. 24ch1,000h recordingVM Group Ext No. : 500
KX-TDA/TDE/NCP
Built-in VM
Max. 24ch400h recording for KX-NS300
1,000h recording for KX-NS1000VM Group Ext No. : 500
NoAnswer
34
<KX-NS1000 with DSP>
11-2. Voice MailKX-NS1000
(Factory Built-in) Compact Flash : 2hSame feature as KX-TVM
KX-NSU001 AK : 15hwith above Compact Flash
<KX-NS300>
(Factory Built-in) w/o SD or w/o DSP : 2hWithout SD
or without DSP 2hSame feature as SVM on OPB3 card of TDA/TDE/NCP.
KX-NS 300
KX-NS3134 2G SD card : 40h DSP is also required.
KX-NS3135 8G SD card : 200h DSP is also required.
KX-NS3136 16G SD card : 400h DSP is also required
KX-NS0135 Compact Flash : 200h
KX-NS0136 Compact Flash : 450h
KX-NS0137 Compact Flash : 1,000h
KX-TVM version 3 based Voice Mail function is built-in.Memory card, VoIP DSP card and activation key are required for fullKX-TVM function.
<For KX-NS300 / KX-NS1000 Common>
KX-NSU2xx AK : E-mail for xx users
KX-NSU3xx AK : 2-way Recording for xx usersusing PT [2-way Record] button or CA
KX-NSU102 AK : More 2-ch
KX-NSU104 AK : More 4-ch
35
Office
with VMas attached file
12-1. Unified Message (VM to e-mail)
IP Network
TelephoneCompany
Some customer leaves VMor disconnects call without VM. E-mail Server
Some customer sends e-mail.
< E-mail example for missed call >
or
KX-TVM(Built-in)
KX-NS 300
You can receive voice message as e-mail by PC at your desk or by your smart-phone anywhere immediately. Missed call w/o voice message also can be e-mailed. So these messages are unified by e-mail. You do not miss any contact from your customers, if you get e-mail. Activation key : KX-NSU2xx is required to send e-mail. Mobile
Networkor WiFi
36
You can receive voice message and fax as e-mail by PC at your desk or by your smart-phone anywhere immediately. Missed call w/o voice message also can be e-mailed. So these messages are unified by e-mail. You do not miss any contact from your customers, if you get e-mail. Activation key : KX-NSU2xx is required to send e-mail.
12-2. Unified Message (VM/Fax to e-mail)
Some customer sends fax.
Optional card : KX-NS0106 has to be installed to receive fax or send fax.One KX-NS106 supports one ch. KX-NS1000 one look network supports 16 KX-NS0106.
KX-NS1000
Office
with VM/Faxas attached file
IP Network
Mobile Networkor WiFi
TelephoneCompany
Some customer leaves VMor disconnects call without VM. E-mail Server
Some customer sends e-mail.
or
KX-TVM(Built-in)
Occupied memory for 1 minute voice message is same as approximately 28 pages fax.
KX-NS300 doesNOT supportFax to e-mail.
37
13-1. Recording
Supervisor can record call for other extension to built-in VM automatically.This is useful for call center or for reducing unnecessary call such as call to personal friend using company phone cost during working time. Activation key : KX-NSU002 is required. (KX-NSU3xx is not required.)
Extension
Customer
Supervisor
KX-NS300 can record max. 24 calls at the same time.KX-NS1000 one cabinet can record max. 24 calls at the same time.KX-NS1000 one look network supports max. 16 built-in VM in order to expand channelsand recording capacity.
KX-NS1000
KX-TVM(Built-in)
24chRecord
24chRecord
24chRecord
KX-NS 300
Easy programming and playing for supervisor using built-in web server
38
13-2. Recording - Back-up
KX-TVM(Built-in)
KX-TVM(Built-in)
WAV converter is provided by Panasonic.
Caller ID, year, date and time are included in the file name for easy search.
KX-NS1000
Back-up is available for recording to server (NAS) or USB memory automatically by schedule if maximum recording capacity is not enough. KX-NS PBX has USB port. Activation key : KX-NSU003 is required for back-up.
Back-up of system configuration data is also available using AK:KX-NSU003.
KX-NS 300
39
ICD Groupw/ Queuing table
14. Call Center - Voice message
DISAHello this is Panasonic Travel. This call isrecorded in order to improve our service.
DISA No Dial to ICDCustomer
BGM for ICD GroupWe are providing special price for trip to Japan…
Yes
NoNo
One agent becomes idle.One agent becomes idle.
Talking is recorded automatically.
KX-TVM(Built-in)
Caller can leave voice message.KX-TVM(Built-in)
<Example of waiting time> Four other people are waiting.And your expected waiting time is around 16 minutes.
KX-NS1000
Queuing order is announced using built-in VM to caller who is calling call center. Expected waiting time also can be announced using built-in VM. Caller feels that KX-NS PBX user has very professional call center. Activation key : KX-NSF201 is required.
KX-NS 300
Queuing message by DISASorry all agents are on the phone now.
Please wait for the moment.We are connecting by queuing order.Or dial 1 to leave voice message
Idle Ext?
KX-TVM (Built-in)
Four other people are waiting.
40
15. Call Center - Report
Call center monitoring and reporting are built-in. Activation key : KX-NSF201 is required. (Same as Queuing order announcement) Optional SD card is required for KX-NS300 to log 300,000 calls. Optional compact flash card is required for KX-NS1000 to log 600,000 calls. Factory built-in compact flash card for KX-NS1000 supports 10,000 calls (for trial).
<What is New from CA Supervisor?>- Graphical report, exporting to CSV and so on are supported.- Report for call center agent (extension user in ICD group) is supported.- Application installation is not required for client PC because KX-NS PBX supports this feature using built-in web server.
KX-NS1000
KX-NS 300
41
16-1. UC : Unified Communication
On the phonePC(CA) used PC(CA) not usedCA is working but PCwas not operated since Day HH:MM.
Unified Communication server (Communication Assistant) is built-in.You can select best contact method depend onother party’ status. Call extension / Call cell phone / Call home phone Leave voice message / Send e-mail / Chat
Activation key is required for CA Pro, CA Supervisor and CA Operator.
KX-NS1000
KX-NS 300
42
P2P
Branch
16-2. UC - Video Call
SIP video phone is available by P2P using H.263 or H.264.P2P for IP extension to SIP trunk is also supported. (But Panasonic HD-VC cannot be SIP extension of KX-NS1000.)
HQ
IP Network(VPN) or
SIP Video Software-phonewith USB camera
< P2P >IP Phone Type IP Ext
to IP ExtSIP Trunk
to IP Ext (*1)KX-NT300 series Yes No
KX-NT543/546/560 Yes Yes (*2)
KX-NT550 series Yes YesKX-UT series Yes Yes
3rd party SIP phone Yes Yes
IP Network
(SIP Provider)
P2P*1) Depend on specification of SIP provider, this feature does not work.*2) Software version up of NT500 is required.Customer
Yealink IP Video Phone VP-2009Fanvil D800 Android Video Phonehttp://www.fanvilphones.com/products-d800.php
for example
KX-NS1000
KX-NS 300
43
17-1. Mobility - Receive a call
When your customer calls your office phone number, both phone in office and your cellular phone can ring at the same time. Activation key : KX-NSE1xx is required for xx users.
KX-NS1000
Office
Cellular Network
Customer03-4444-5555
EXT 101092-123-4321
EXT 102092-123-4322
(2) (3)(1)
Telephone Network
Extension 102 sets call forwarding no answer to cellularphone (080-888-7777) with “keep ringing” mode.
(1) Any CO type including cellular phone
(2) IP / ISDN / E1 / Analog
(3) IP / ISDN / E1/ Analog with reverse
080-888-7777
Dial092-123-4322
Phone number of caller (customer) can be displayed depend on specification of telephone network.This service is available by some ISDN or SIP network in Europe.
PBX has to detect “answer” of cellular, because PBX has to stop ringing of extension phone when cellular phone answers the call.
KX-NS 300
0344445555
44
17-2. Mobility - Make a call
When you call your customer using cellular phone through PBX (DISA), the phone number of your office is informed to your customer instead of the number of your cellular phone. DID number can be informed as CLIP for SIP / H.323 / ISDN. Phone number of the line is informed to cellular from telephone network for analog.
KX-NS1000
Office
Cellular Network
EXT 101092-123-4321
EXT 102092-123-4322
Telephone Network
Cellular phone can be recognized as extension (102) automatically based on pre-assigned caller ID (080-888-7777).
080-888-7777
0921234322(3) Any CO type including cellular phone
(2)(1) SIP / H.323 / ISDN / E1 /Analog regardless reverse
(2) (1)(3)
Dial PBX DISA number : 092-123-4300after DISA answer+ CO access number : 0 or 9+ Customer phone : 03-4444-5555
Customer03-4444-5555
KX-NS 300
45
EXT 104 Mike
Office
Media Relay GW function is built-in to connect KX-NT500, KX-UT and 3rd Party SIP phone at remote location without VPN. Smart-phone user can make a call by software-phone without telephone charge.
VoIP DSP is occupied even for call between IP extensionand remote IP extension. Any extension (IP / DPT / SLT)can be paired with any other extension.
- Version up is required for software of KX-NT500 and KX-UT. - This feature is NOT supported for other Panasonic IP phone such as KX-NT300 and KX-UDT.- Blank UDP transmit capability is required for 3rd Party SIP Phone. (This condition is same as SBC router.)
17-3. Mobility using IP
CellularDataServiceor WiFi
Internet
Cellular CompanyData
Service
VPNRouter
CellularVoiceService
3rd party SIPsoftware-phone in
Smart-phone(VPN is not required.)
080-888-7777as cellular
Not P2P
P2P
VoIPDSP
EXT 101 EXT 102 EXT 103
KX-NS1000
Dial 103.
KX-NS 300
104:Mike
46
18. Conference
Any extension user including software-phone in smart-phone can make a conference group call. All 32 members can talk. (Not only listen.)
software-phone in Smart-phone
*32 - Conference group number (1-8) - PIN #
Cellular phoneSmart-phone
If member cannot answer the call or member is not called because not programmed as member, they can join by PIN through DISA after one or more members answer the call.Extension user can dial PIN directly without DISA.
KX-NS1000
KX-NS 300
Telephone CompanyCellular Company
FeatureKX-NS300
without DSPKX-NS300with DSP
KX-NS1000with DSP
Recording to Built-in VM No 24 calls can be recorded.
Conference group call : Dial *32Yes (32ch) Yes (72ch)
Other conference such as PT [Conference] key *1)
*1) 32ch : 3 people x 10 rooms / 4 x 8 / 3x5 + 4x4 / 8 x 4 for example (Max. 8 people)
IP Network
47
1st KX-NS1000 in Fukuoka
*33 – Paging group number
Paging
IP Network(VPN)
Any extension user including software-phone in smart-phone can make a paging call to all PBXs connected by one-look networking. Activation key : KX-NSN001 is required for each PBX.
KX-NS1000
Paging Paging
2nd KX-NS1000 in Tokyo
Paging Paging
16th KX-NS1000 in Niseko
Paging Paging
19-1. One-look Networking
48
Master
Register
Slave
Max. 15 slave NS1000 can be registered to one master NS1000.
TDE620 is connected with TDE600 by cable.
Digital PT IP-PT
Digital PT is connected with PBX by cable.IP-PT is registered to PBX.
IP Network(VPN)
IP Network
COFukuoka
Register
KX-NS1000 one-look networking supports full feature transparencylike TDE600-TDE620 connection.- Max.16 KX-NS1000 can be connected for one-look connection.- Max. 1,000 extensions are supported by one-look networking.- Both master unit and slave unit are “KX-NS1000”.- Slave unit has to be registered to master unit like IP-PT registration. Programming is very easy because it is same as IP-PT registration.
KX-NS1000
KX-NS300 version 2 can be slave unit of one-look network.
19-2. One-look Networking
COTokyo
CONiseko
49
20. Security with Network CameraKX-NS 300
Alarm detected by sensor port of KX-NS PBX is e-mailed so that you can access network camera and so on immediately using smart-phone or PC.
Optional card : KX-NS5162 has to be installed for sensor.One KX-NS5162 supports 2-ch sensor and 2-ch door phone. KX-NS300 with expansion cabinets supports 4 KX-NS5162.
Office
IP Network
Mobile Networkor WiFi
E-mail Server
or
Both PBX and security camera can be provided by Panasonic.Other major PBX makers do not have security camera.
KX-NS1000 does not support this feature currently.
Window near meeting room was broken.
View camera. http://www.niseko.ne.jp/livecamera/
Make a paging call using SIP software-phone. Dial *3301.
50
21-3. SIP Software-phone
ConditionsWhen smart-phone receives call to cellular phone (080-888-7777 for following example), call using SIP software-phone is disconnected. This condition is based on specification of OS or SIP software-phone as application.Therefore call with extension (colleague) is recommended.Call with trunk (customer) is not recommended.
KX-NS1000
KX-NS 300
EXT 104 Mike
OfficeCellularDataServiceor WiFi
Internet
Cellular Company
DataService
VPNRouter
CellularVoiceService
3rd party SIPsoftware-phone in
Smart-phone(VPN is not required.)
080-888-7777as cellular
VoIPDSP
EXT 101 EXT 102 EXT 103
Dial 0/9-1234-5678.
Telephone Company
Not recommended
51
Room 301 = Extension 301
21-4. SIP Phone for Hotel
Two IP phones in guest room can have one extension number. If 2 IP phones are required in all rooms, KX-NS1000 can support 500 rooms with 1,000 IP phones without Q-SIG connection.Wake-up call and message waiting are supported for SIP phone also.
KX-UT670on the desk
KX-UT113near bed
KX-UT is Panasonic SIP phone. OS of KX-UT670 is Android version 2.2.Application can be developed by software vender for each hotel customer.
Any extension (IP / DPT / SLT) can be paired with any other extension.For example, SIP software-phone in smart-phone can be paired with SLT.
KX-NS1000
KX-NS 300
52
Office
22-1. Unified Message - Receive
KX-NS1000 receives Fax / VM and sends them by e-mail throughE-mail server. KX-NS1000 works as e-mail client.Gmail and Hotmail are also available for KX-NS1000.
Gmail Server
Some customer sends fax.
with VM/Faxas attached file
IP Network
TelephoneCompany
Some customer leaves VMor disconnects call without VM.
Some customer sends e-mail.
or
KX-TVM(Built-in)
KX-NS1000
KX-NS300 also supports Gmail and Hotmail for VM to e-mail or sensor to e-mail. KX-NS300 does not support Fax to e-mail.
Mobile Networkor WiFi
53
Print out from application such as MS Word. Select Fax number to send.
You can send fax through KX-NS1000 without printing, when you have to contact your customer by fax.Some your customer may use only fax instead of e-mail.- One KX-NS1000 supports one channel to send or receive fax. Fax data is queued in KX-NS1000 to send fax from KX-NS1000 if channel is occupied. Automatic repeat feature of customers’ fax is useful to send fax to KX-NS1000.
- Fax driver for PC is provided by Panasonic.
Office
IP Network
TelephoneCompany
“Print-out”.
E-mail Server
Fax Driver
Fax Driver
VPN
VPNRouter
VPN has been already installed usually in order to access to e-mail server.
Customer
22-3. Unified Message - Send KX-NS1000
54
34-2. Built-in VPN
WAN / Built-in Router can support VPN (IP-SEC) feature also.This is useful when customer needs VPN network newly for one-look networking. Activation key : KX-NSN216 is required. One AK supports 16 connection.
This can be used for software-phonealso when VPN software is availablein PC or smart-phone.Max. two AKs support 32 connection.
NS1000 (+built in Router)
Router
NS1000(+built in Router)
Router
NS1000Smartphone
InternetCellular NW
IPsec VPN
Router
VPN
VPN
VPN
VPN
KX-NS1000
KX-NS300 version 2 supports WAN by optional hardware.
Easy Installation even for VPNby Panasonic technology “VPSS”.
55
51. Activation KeyKX-NS1000
Activation key for KX-NS300 can be used for KX-NS1000.Following activation key is required only for KX-NS1000.
56
Model Name Feature Maximum Description Note
KX-NSF201Call centerFeatureEnhancement
1 AKBuilt-in ACD Report, Announcement of waiting number for queuing
*1
Centrilized Activation KeyCentrilized Activation Key
Model Name Feature Maximum Description Note
KX-NSN101 Built-in Router 1 AK Activate Router function *1
KX-NSN216IPsec (VPN)(16sessions)
2 AKActivate 16 sessions of IP-VPN (IPsec) forBuilt-in Router
*1
Note *1) 60days free trial is available. Note *1) 60days free trial is available.
Distributed Activation Key (These AK are required for each master and slave PBX.)Distributed Activation Key (These AK are required for each master and slave PBX.)
KX-NS100052. Activation Key
Following activation key is for KX-NS1000 version 3 new features.
57
Pre-installed
Model Name Feature Maximum Description
KX-NSX910Expansion AKfrom NSM005
1 AK IP phone Capacity is increased to 100ports
KX-NSX930Expansion AKfrom NSM010
1 AK IP phone Capacity is increased to 300ports
KX-NSX999Expansion AKfrom NSM030
1 AK IP phone Capacity is increased to 640ports
Distributed Activation Key (These AK are required for each master and slave PBX.)Distributed Activation Key (These AK are required for each master and slave PBX.)
NSM005NSM010
NSM030NSM099
30 50 100 300 640
NSM910 NSM930 NSM999
IP phone
NSM930 NSM999NSM999
60days free trial is NOT available. 60days free trial is NOT available.
KX-NS100053. Activation Key
Following activation key is for KX-NS1000 version 3 new features.
58
Terminal (IP-Phone)
2013 2014
KX-NT303
KX-NT305
KX-NT366
KX-NT346
KX-NT343
KX-NT321
KX-NT511P
KX-NT511A
KX-NT551
KX-NT543
KX-NT546
KX-NT553
KX-NT556
KX-NT560
KX-NT505
59
Terminal (IP-Phone)
- 6-Line Backlight LCD (NT543:3-Line)
- 24 Flexible Buttons- 2 Ethernet Port(10/100M)
KX-NT560- 4.4 inch Backlight LCD
- Self Labeling 32 Flexible Buttons - 2 Giga Ethernet Port(10/100/1000M)
KX-NT556/553
- 6-Line Backlight LCD (NT553:3-Line)- Self Labeling 36 Flexible Buttons(NT553:24)
- 2 Ethernet Port(10/100/1000M)
KX-NT546/543
KX-NT551
KX-NT511A- 1-Line LCD
- 3 Flexible buttons
- 2 Ether Port(10M/100M)
- 1-Line Backlight LCD- 8 Flexible Buttons
- 2 Ethernet Port(10/100/1000M)
Office market
Hig
h-E
nd
60
High Audio Quality
- Full Duplex Speakerphone(KX-NT560/NT55x Series/NT511A)
The speakerphone supports "full duplex“ enabling both parties to speak at the same time without their voice getting cut out.
- Supports the G.722 codec
G.722 codec provides calls with high quality and reduced stress.
- Advanced speaker design
Speakers enhance the characteristics of low frequencies and contain a high performance D-class audio amp.
- Larger acoustic chamber
The acoustic chamber reduces echo and vibration from the speaker.
Special material cone circle
Acoustic chamber
(acoustic box)
Terminal (IP-Phone)
Hands free communication
- Built-in Blue Tooth(KX-NT560 only)
Bluetooth for wireless calls using a supported headset.
- Electronic Hook Switch(EHS) Supported
By connecting an EHS headset , you can perform wireless
communication.
High Speed Communication
- Supported Gigabit Ethernet(KX-NT560/NT55x Series)
High-speed data transfer is possible.
Easy to Use Design
- Paper Label Free (KX-NT560/NT556/NT553)
Since the numbers are displayed on the screen, a paper label
is not required.
- Small footprint reduces desk space
- Longer handset curly cord
-Longer handset curly cord
-Small footprint
61
Terminal (SIP-Phone)
2013 2014
KX-UT113
KX-UT123
KX-UT133
KX-UT136
KX-UT248
KX-UT670
62
KX-UT136/133
Terminal (SIP-Phone)
- 6-Line Backlight LCD (UT133:3-Line)
- 24 Flexible Buttons- 2 Ethernet Port(10/100M)
KX-UT123/113
- SIP SLT- 3-Line LCD
(UT123:with Backlight)- 1 Ethernet Port(10/100M)
KX-UT248
KX-UT670
- 7 inch color touch screen Backlitght LCD- 24 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)
- 4.4 inch Backlight LCD- Paper less 32 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)
High-End
Vertical market
Office market
6363
EntranceEntrance
OfficeOffice
FactoryFactory
ReceptionReception
KX-NS300
KX-UT670
(Up to 32 sets)
Network Switch
Terminal (SIP-Phone)
KX-UT670 <Monitoring Solution>
Used as network camera viewer if used with Panasonic network camera
64
Terminal (Digital Analog Phone)
2013 2014
KX-DT390
KX-DT321
KX-DT333
KX-DT343
KX-DT346
KX-T7730
KX-T7716
KX-T7705
KX-T7703
KX-DT301/NT303 X
KX-DT546
KX-DT543
KX-DT521
KX-DT590
65
Unified Messaging~FAX, E-mail integration~
KX-NS1000 Version1
66
KX-NS1000 V1.1
Unified Messaging~Built-in Voice Messaging~
67
Unified Messaging is a combination of voice, data and fax.
General Overview
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.The Unified Messaging (UM) system is built into the NS1000.
FAX MessageFAX Message
E-mail Server(IMAP4 / POP3) Customer
FAX Call
E-mailVoice Message
FAX Message
PSTN
Voice Call
E-mailerE-mailer
Voice MessageVoice Message
Built-in UMBuilt-in UM
User
ExtensionExtension
Cellular PhoneIntegration
Cellular PhoneIntegration
68
1-1 Mailbox Overview
KX-NS1000
Voice messages are saved in the corresponding Mailboxes.
Mailbox101
Ext. 101Mailbox: 101
Mailbox105
A subscriber is an extension user who has a mailbox assigned to his extension. Subscribers can play back messages saved in their mailboxes, leave messages for other subscribers, record greeting messages, and more.
Built-in UMBuilt-in UM
2. Can leave a voice message.
1. Personal Greeting Message 3. Can play back the left message.
Ext. 105Mailbox: 105
SubscriberSubscriberOutsideCaller
OutsideCaller
2. Can play back.
Simple Voice Mail and two-way recording example
…
1. Two-way recording
- The conversation is recorded.
1. Two-way recording
- The conversation is recorded.
Conversation
69
1-2 Voice Recording Features (1)
KX-NS1000
Mailbox101
Ext. 101Mailbox: 101
Built-in UMBuilt-in UM
4. Can leave a voice message to Mailbox 101.
3. Personal greeting of Ext.101 is sent to the caller.
2. Forward to UM
1. Incoming Call to Ext.101.
* Busy, No Answer, Intercept routing, etc.
* A subscriber should record his/her own greeting message before using his/her mailbox.
Simple Answering Machine Features for Extensions
By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the built-in UM, a simple answering machine feature can be operated.
The caller can leave a voice message for the corresponding extension.
Forwarding settingin advance.
Forwarding settingin advance.
70
1-2 Voice Recording Features (2)
KX-NS1000
Mailbox101
Ext. 101Mailbox: 101
Built-in UMBuilt-in UM
5. Can leave a voice message to Mailbox 101.
4. Personal greeting of Ext.101 is sent to the caller.
3. Redirect to UM
1. Incoming Call to Ext.101.
Voice Mail Transfer
A subscriber can transfer a call to his/her mailbox if he/she does not want to answerthe call.
2. Press “Voice Mail Transfer” button while ringing.
2. Press “Voice Mail Transfer” button while ringing.
* A subscriber should record his/her own greeting message before using his/her mailbox.
While ringing example
71
1-2 Voice Recording Features (3)
Two-way Record / Two-way Transfer / One-touch Two-way Transfer
A subscriber can record a conversation into his/her own Mailbox or another subscriber’s Mailbox while talking on the phone.
KX-NS1000
Mailbox101
…Mailbox
105
Built-in UMBuilt-in UM
Ext. 105Mailbox: 105
1. Conversation (while talking)
3a. Two-way Record
- The conversation is saved
in the subscriber’s mailbox.
3a. Two-way Record
- The conversation is saved
in the subscriber’s mailbox.
2. Press FF button. 2. Press FF button.
3b. Two-way Transfer
- The conversation is saved in another subscriber’s mailbox.
3b. Two-way Transfer
- The conversation is saved in another subscriber’s mailbox.
3c. One-touch Two-way Transfer
- The conversation is saved in another subscriber’s mailbox with an one touch operation.
3c. One-touch Two-way Transfer
- The conversation is saved in another subscriber’s mailbox with an one touch operation.
72
1-6 Sending Messages (2)
Message Delivery : Sending messages to other subscribers
Multiple mailboxes are grouped into a specified number of Mailbox groups.
By using Mailbox group, subscribers and callers can send voice messages to multiple subscribers at once.
KX-NS1000
Built-in UMBuilt-in UM
105 Ext. 105Mailbox: 105
Mailbox Group : Group No. “555”
Mailbox Group : Group No. “555”
104
103
Mailbox101
Ext. 104Mailbox: 104
Ext. 103Mailbox: 103
Ext. 101Mailbox: 101
Send (re
cord) a voice message
to Mailbox group (No. 555).
A message is left to Mailbox 103, Mailbox 104, Mailbox 105, at once.
73
1-7 Mailbox Options
System mailboxes for FAX Service, etc.
Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist.
KX-NS1000
Mailbox 101
…
Ext. 101Mailbox: 101
Built-in UMBuilt-in UM
Ext. 105Mailbox: 105
SubscriberSubscriber
Mailbox 105
Mailbox 250
for FAX Servicefor FAX Service
Mailbox 999 for System Managerfor System Manager
74
3-2 Basic Settings : UM Group
UM Group / Floating Extension Number (FEN)
The UM ports are used to access the Built-in UM from extensions, trunks, etc.
KX-NS1000
Built-in UMBuilt-in UM
Mailbox
Setup -> PBX Configuration -> 3.7.2 Unit Settings
Mailbox
…
UM port1Ext. 5101
UM port2Ext. 5102
UM port24Ext. 5124
FEN; 500 (Default)FEN; 500 (Default)
UM Group ; 2 ports are available by default. Optional Activation keys will expand the ports.
UM Group ; 2 ports are available by default. Optional Activation keys will expand the ports.
Floating Extension No.Floating Extension No.
Access to the UM(Dialling the FEN);
(Playing back the messages, Forwarding destination, etc.)
Access to the UM(Dialling the FEN);
(Playing back the messages, Forwarding destination, etc.)
75
Unified Messaging~FAX, E-mail integration~
KX-NS1000 Version1
76
Unified Messaging is a combination of voice, data and fax.
General Overview
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.The Unified Messaging (UM) system is built into the NS1000.
FAX MessageFAX Message
E-mail Server(IMAP4 / POP3) Customer
FAX Call
E-mailVoice Message
FAX Message
PSTN
Voice Call
E-mailerE-mailer
Voice MessageVoice Message
Built-in UMBuilt-in UM
User
ExtensionExtension
Cellular PhoneIntegration
Cellular PhoneIntegration
77
Operation by Telephones
1-2 Operation Overview (1)
KX-NS1000KX-NS1000
FAX Machine
UMFAX Card
Extension telephones
2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX.
2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX.
1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.
1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.
LAN
78
KX-NS1000KX-NS1000
UMFAX Card
Operation by PC
FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC.
FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC.
LAN
Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window.
Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window.
E-mail notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc.
E-mail notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc.
PSTNFAX Machine
1-2 Operation Overview (2)
79
2-1 FAX Server Overview
Optional FAX card provides the FAX Server function on UM.
KX-NS1000KX-NS1000
FAX card
The subscriber can send the documents as a fax.
The subscriber can send the documents as a fax.
The subscriber can send received faxes to a fax extension to print them out.
The subscriber can send received faxes to a fax extension to print them out.
Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.
The subscriber can display a fax image ofreceived fax message on the PC screen.The subscriber can display a fax image ofreceived fax message on the PC screen.
PSTN
The PBX can receive, distribute, and sendfaxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc.
Also, the FAX card is used for sending a FAX to PSTN or FAX Extension.
The PBX can receive, distribute, and sendfaxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc.
Also, the FAX card is used for sending a FAX to PSTN or FAX Extension.
FAX Extension
Receiving / Distributing / Sending Faxes
* approx.
28 pages Fax message = 1 minutes voice message * approx.
28 pages Fax message = 1 minutes voice message
80
FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.
2-3 Method to Send Faxes
Select “Panasonic NS1000 FAX Driver”as the printer.
Select “Panasonic NS1000 FAX Driver”as the printer.
Select “Print” function on an application.Select “Print” function on an application.
An operation example
81
There are two types of E-mail integration.
3-1 E-mail Integration Overview
E-mail Notification ; SMTP, POP3
E-mailServerE-mailServer
KX-NS1000KX-NS1000PC
(POP client software)
IMAP Integration ; MS Outlook integration, etc.
KX-NS1000KX-NS1000 PC(IMAP4 client : MS Outlook, etc.)
UM Mailbox
Sends e-mails (Voice / FAX)using SMTP.
Sends e-mails (Voice / FAX)using SMTP.
Voice Mail / FAX Notification using POP3
Voice Mail / FAX Notification using POP3
Can access the mailbox directly. (using IMAP4)
Can access the mailbox directly. (using IMAP4)
UM Mailbox
82
NS1000 sends e-mails to the corresponding users.
E-mailServerE-mailServer
KX-NS1000KX-NS1000
2. Sends e-mails using SMTP.
2. Sends e-mails using SMTP.
UM Mailbox
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
3-3 E-mail Notification : Operation
3. Voice Mail / FAX Notification (using POP)
3. Voice Mail / FAX Notification (using POP)
POP client
Non-Synchronized
1) Cannot open the mailbox directly.
2) Cannot delete the messages left in the mailbox directly.
Non-Synchronized
1) Cannot open the mailbox directly.
2) Cannot delete the messages left in the mailbox directly.
1. A new message is left.1. A new message is left.
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Overview
KX-NS1000KX-NS1000
UM Mailbox
MS Outlook directly accesses to the PBX as IMAP client.No additional server is required!
3-5 IMAP Integration : Overview
Can access through MS outlook.Can access through MS outlook.
FAX message : Tiff formatVoice message : WAV formatFAX message : Tiff formatVoice message : WAV format
MS OutlookMS Outlook
E-mailVoice Message
FAX Message
Same InboxSame Inbox
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
MS Outlook example
Received FAX / Voice messages are stored in the mailbox of UM.The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.
84
KX-NS1000KX-NS1000
UM Mailbox
IMAP Client(e.g. MS Outlook)
Operation
With IMAP integration, subscribers can do the following:
• Play back voice messages ; The status of played messages can be changed to “OLD”.
• View received fax messages
• Save voice and fax message data to their PCs
• Delete voice and fax messages from their mailboxes on the PBX.
3-6 IMAP Integration : Operation
Synchronize
1) Can open the mailbox directly.
2) Can delete the messages left in the mailbox directly.
Synchronize
1) Can open the mailbox directly.
2) Can delete the messages left in the mailbox directly.
85
4-10 Printing Out Faxes (1)
A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.This feature can be used to send received faxes to a fax machine to print out them.
Built-in UM
Mailbox 103
Ext. 103Mailbox: 103
FAX extension
NS1000
1. Access the Mailbox.1. Access the Mailbox.
3. The received faxes are sent to the fax extension, then printed out.
3. The received faxes are sent to the fax extension, then printed out.
2. Operation through the voice mail guidance.2. Operation through the voice mail guidance.
To print this message, press 7.
To listen to voice messages, press 1.To listen to fax message envelopes, press 2.
* Refer to the next slide for details.
Enter the FAX number, followed by [#].To print at your default FAX machine (*), press only [#].To print from your FAX telephone, press [0] [#].
86
5-5 IMAP Integration : Client Settings
Settings Points
Server InformationAccount Type :
Incoming mail server :
Outgoing mail server (SMTP) :
Logon InformationUser Name :
Password :
Server InformationAccount Type :
Incoming mail server :
Outgoing mail server (SMTP) :
Logon InformationUser Name :
Password : ****************
105105
192.168.0.101192.168.0.101
IMAPIMAP
Microsoft Outlook example
smtp.ns1000.com smtp.ns1000.com
Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.
Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.
Enter the Mailbox number.(Not “Login ID” for logging into the Web MC with user profiles.)
Enter the Mailbox number.(Not “Login ID” for logging into the Web MC with user profiles.)
Select “IMAP”.Select “IMAP”.
Enter the IP Address of the PBX.
Enter the IP Address of the PBX.
87
Unified Messaging~FAX, E-mail integration~
KX-NS1000 Version1
88
Unified Messaging is a combination of voice, data and fax.
General Overview
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.The Unified Messaging (UM) system is built into the NS1000.
FAX MessageFAX Message
E-mail Server(IMAP4 / POP3) Customer
FAX Call
E-mailVoice Message
FAX Message
PSTN
Voice Call
E-mailerE-mailer
Voice MessageVoice Message
Built-in UMBuilt-in UM
User
ExtensionExtension
Cellular PhoneIntegration
Cellular PhoneIntegration
89
Operation by Telephones
1-2 Operation Overview (1)
KX-NS1000KX-NS1000
FAX Machine
UMFAX Card
Extension telephones
2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX.
2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX.
1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.
1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.
LAN
90
KX-NS1000KX-NS1000
UMFAX Card
Operation by PC
FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC.
FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC.
LAN
Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window.
Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window.
E-mail notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc.
E-mail notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc.
PSTNFAX Machine
1-2 Operation Overview (2)
91
2-1 FAX Server Overview
Optional FAX card provides the FAX Server function on UM.
KX-NS1000KX-NS1000
FAX card
The subscriber can send the documents as a fax.
The subscriber can send the documents as a fax.
The subscriber can send received faxes to a fax extension to print them out.
The subscriber can send received faxes to a fax extension to print them out.
Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.
The subscriber can display a fax image ofreceived fax message on the PC screen.The subscriber can display a fax image ofreceived fax message on the PC screen.
PSTN
The PBX can receive, distribute, and sendfaxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc.
Also, the FAX card is used for sending a FAX to PSTN or FAX Extension.
The PBX can receive, distribute, and sendfaxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc.
Also, the FAX card is used for sending a FAX to PSTN or FAX Extension.
FAX Extension
Receiving / Distributing / Sending Faxes
* approx.
28 pages Fax message = 1 minutes voice message * approx.
28 pages Fax message = 1 minutes voice message
92
FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.
2-3 Method to Send Faxes
Select “Panasonic NS1000 FAX Driver”as the printer.
Select “Panasonic NS1000 FAX Driver”as the printer.
Select “Print” function on an application.Select “Print” function on an application.
An operation example
93
There are two types of E-mail integration.
3-1 E-mail Integration Overview
E-mail Notification ; SMTP, POP3
E-mailServerE-mailServer
KX-NS1000KX-NS1000PC
(POP client software)
IMAP Integration ; MS Outlook integration, etc.
KX-NS1000KX-NS1000 PC(IMAP4 client : MS Outlook, etc.)
UM Mailbox
Sends e-mails (Voice / FAX)using SMTP.
Sends e-mails (Voice / FAX)using SMTP.
Voice Mail / FAX Notification using POP3
Voice Mail / FAX Notification using POP3
Can access the mailbox directly. (using IMAP4)
Can access the mailbox directly. (using IMAP4)
UM Mailbox
94
NS1000 sends e-mails to the corresponding users.
E-mailServerE-mailServer
KX-NS1000KX-NS1000
2. Sends e-mails using SMTP.
2. Sends e-mails using SMTP.
UM Mailbox
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
3-3 E-mail Notification : Operation
3. Voice Mail / FAX Notification (using POP)
3. Voice Mail / FAX Notification (using POP)
POP client
Non-Synchronized
1) Cannot open the mailbox directly.
2) Cannot delete the messages left in the mailbox directly.
Non-Synchronized
1) Cannot open the mailbox directly.
2) Cannot delete the messages left in the mailbox directly.
1. A new message is left.1. A new message is left.
95
Overview
KX-NS1000KX-NS1000
UM Mailbox
MS Outlook directly accesses to the PBX as IMAP client.No additional server is required!
3-5 IMAP Integration : Overview
Can access through MS outlook.Can access through MS outlook.
FAX message : Tiff formatVoice message : WAV formatFAX message : Tiff formatVoice message : WAV format
MS OutlookMS Outlook
E-mailVoice Message
FAX Message
Same InboxSame Inbox
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
MS Outlook example
Received FAX / Voice messages are stored in the mailbox of UM.The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.
96
KX-NS1000KX-NS1000
UM Mailbox
IMAP Client(e.g. MS Outlook)
Operation
With IMAP integration, subscribers can do the following:
• Play back voice messages ; The status of played messages can be changed to “OLD”.
• View received fax messages
• Save voice and fax message data to their PCs
• Delete voice and fax messages from their mailboxes on the PBX.
3-6 IMAP Integration : Operation
Synchronize
1) Can open the mailbox directly.
2) Can delete the messages left in the mailbox directly.
Synchronize
1) Can open the mailbox directly.
2) Can delete the messages left in the mailbox directly.
97
4-10 Printing Out Faxes (1)
A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.This feature can be used to send received faxes to a fax machine to print out them.
Built-in UM
Mailbox 103
Ext. 103Mailbox: 103
FAX extension
NS1000
1. Access the Mailbox.1. Access the Mailbox.
3. The received faxes are sent to the fax extension, then printed out.
3. The received faxes are sent to the fax extension, then printed out.
2. Operation through the voice mail guidance.2. Operation through the voice mail guidance.
To print this message, press 7.
To listen to voice messages, press 1.To listen to fax message envelopes, press 2.
* Refer to the next slide for details.
Enter the FAX number, followed by [#].To print at your default FAX machine (*), press only [#].To print from your FAX telephone, press [0] [#].
98
5-5 IMAP Integration : Client Settings
Settings Points
Server InformationAccount Type :
Incoming mail server :
Outgoing mail server (SMTP) :
Logon InformationUser Name :
Password :
Server InformationAccount Type :
Incoming mail server :
Outgoing mail server (SMTP) :
Logon InformationUser Name :
Password : ****************
105105
192.168.0.101192.168.0.101
IMAPIMAP
Microsoft Outlook example
smtp.ns1000.com smtp.ns1000.com
Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.
Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.
Enter the Mailbox number.(Not “Login ID” for logging into the Web MC with user profiles.)
Enter the Mailbox number.(Not “Login ID” for logging into the Web MC with user profiles.)
Select “IMAP”.Select “IMAP”.
Enter the IP Address of the PBX.
Enter the IP Address of the PBX.
99
1-1 System Overview
A DECT portable station (PS) is a wireless extension of the PBX.
Telephone Line
・ A CS is a cell station connected to the PBX using a telephone cable.
・ The number of simultaneous calls supported (2, 4, or 8 channels) varies by CS model.
KX-NCPAbout 30 m to 60 m
Handover
The PS will automatically switch
Between cells without disconnecting
the call .
Coverage Area
Coverage Area
PSPS
CS
CSKX-TDE
100
15-40 m
More than 1 mMore than 2 m
Office Equipment
-The PBX and CS must be at least 2 m from each other.-The CS must be installed at least 2 m away from other office equipment.
-Each CS should be 15 to 40 m from another CS.-Each PS must be at least 1 m away from a CS.
-Each PS must be at least 0.5 m away from another PS.
Indoor Only
More than 2 m
More than0.5 m
Note that a CS can not be installed outdoors.
TDE
NCP
3-1 Equipment, Distance Between Devices
Noise and electrical interference must be considered.
Noise or electrical interference may cause calls to be disconnected.
101
Thank you !