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KX-NS Step by Step Guide Recording by Supervisor Specifications are subject to change without notice.

KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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Page 1: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

KX-NS Step by Step Guide

Recording by Supervisor

Specifications are subject to change without notice.

Page 2: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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1. Overview

Built-in VM : 500

Mail

Box

103

Mail

Box

104

Talking can be recorded automatically by supervisor.

Supervisor extension can have another mailbox (401) for this purpose.

Supervisor logs in to web and listens to the recording.

- Supervisor has to have user account to log-in to web.

- It is not possible to log-in to the mailbox (401) using phone.

(Call 500 + #6 + *401 is not available.)

Ext 101 Ext 103 Ext 104 Supervisor

Mail

Box

401

Page 3: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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2. Back-up

KX-TVM

(Built-in)

KX-TVM

(Built-in)

WAV converter is

provided by Panasonic.

Caller ID, year, date and time are

included in the file name for easy

search.

Back-up is available for recording to server (NAS) or USB memory automatically

by schedule if maximum recording capacity is not enough. KX-NS PBX has USB

port.

Activation key : KX-NSU003 is required for back-up.

Page 4: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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3. Activation Key

Activation key is required.

This activation key is not required.

This activation key is used when extension user records a call

manually using [2way-Rec] button or using CA.

This activation key is

required for recording by

supervisor.

One activation key can

support one or more

supervisors for all calls.

This activation key is

required for back up.

Page 5: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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Chapter 1

Set-up to start Recording

Page 6: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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Add Ext 104 for example.

Ext 104 Supervisor

Max. 32 Web log-in users can be assigned as supervisors for one KX-NS PBX.

11. Decide Supervisor for Recording.

Page 7: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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Built-in VM : 500

Mail

Box

103

Mail

Box

104

Mail

Box

401

12. Decide Mailbox for Recording.

Page 8: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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13. Decide Target Extension and Call type.

Trunk call only

Trunk Call trough ICD

group only

Trunk call through ICD

group and extension

call

Any trunk call and any

extension call

Page 9: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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14. Make more Mailbox for Recording.

One supervisor can have one or more recording mailbox.

Page 10: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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15. Confirm programming and modify.

Page 11: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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16. Start Recording.

Page 12: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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Chapter 2

Listen after Recording

Page 13: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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21. Log-in

Built-in VM : 500

Mail

Box

103

Mail

Box

104

Ext 101 Ext 103 Ext 104 Supervisor

Mail

Box

401 Password : PWD104

Page 14: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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22. Select UM Group

24ch

Record 24ch

Record

24ch

Record

UM Group 1 UM Group 2 ----- UM Group 16

Page 15: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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23. Select Mailbox to listen

Page 16: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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24. Search and Listen using PC

When “All” is selected for mailbox,

phone cannot be used to play.

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25. Or Listen using Phone

Page 18: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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26. Programming by Supervisor

Programming by supervisor is available as follows.

Page 19: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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Chapter 3

NAS : Back-up to Server

Page 20: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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31. Programming for NAS

IP address of

recording device

or PC

Folder name

Computer Local Disk NFS : Usually for Linux device

CIFS : Usually for Windows PC

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32. Schedule back-up

Page 22: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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33. Schedule back-up

Page 23: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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Thank you !

Page 24: KX-NS Step by Step Guide Recording by Supervisoritcommservice.com/sites/default/files/15-VM Auto Rec.pdf · 2014. 10. 13. · KX-NS Step by Step Guide Recording by Supervisor Specifications

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Revision

Date No. Change

Oct 15 - First edition

Feb 17

(Jan 19)

- Picture was revised.

14

(Page 9)

This page was added about two or more recording mailbox for

one supervisor.

32 & 33

(Page 21 & 22)

This page was added about schedule back-up.