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Backbone for all MICRO, SMALL & MEDIUM BUSINESS OWNERS in INDIA “Single Window Helpline” for MSME Entrepreneurs India 360 degree Support Non-profit association

KSMBOA – Member Services

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Page 1: KSMBOA – Member Services

Backbone for all

MICRO, SMALL & MEDIUM BUSINESS OWNERS

in INDIA

“Single Window Helpline” for MSME EntrepreneursIndia 360 degree Support

Non-profit association

Page 2: KSMBOA – Member Services

KSMBOA – Member ServicesChristopher Richard | President

Neha Singh | Secretary

080-23080500

KSMBOA

Page 3: KSMBOA – Member Services

Services Planned

Legal Help Desk

Employee Retention

Training and Development

MSME Awareness Programs

Assistance in Collection of Bad Debts

Funding and Financing

Business Consulting

Assistance in Fighting Corruption and voicing our opinions to the government.

Centralized Procurement with Volume Vendor Deals

Recreation and Relaxation

Marketing and Networking

8 X 6 “Single-Window” help line

080-23080500

KSMBOA

Page 4: KSMBOA – Member Services

Legal Help Desk

Call KSMBOA for legal aid

Legal Business Agreement Creation

Legal Opinion on Business Contracts

Creating/Sending Legal Notices for your businesses

Replying to Legal Notices for you on your behalf

A highly experienced corporate lawyer will be on rolls of KSMBOA.

The legal team size will be increased as demand, need & necessity increases.

080-23080500

KSMBOA

Page 5: KSMBOA – Member Services

Employee Retention

Graduation and Post Graduation Programs for Employees

Employee engagement activities including rewards and recognition

Loan assistance to employees with employer guarantee (tie-up with finance companies)

080-23080500

KSMBOA

Page 6: KSMBOA – Member Services

Training and Development

List of technical, non-technical & corporate trainings will be shared, in the beginning of the year.

Training programs will be planned & announced for the year on various topics.

High quality trainings will be arranged.

Trainings will be conducted at KSMBOA’s board room (will be available shortly).

Trainer’s cost (at actuals) will be divided by the number of participants.

080-23080500

KSMBOA

Page 7: KSMBOA – Member Services

MSME Awareness Programs

Monitoring and updating members on utilization of govt funds & schemes related to MSME’s.

Gathering relative information through RTI act and then sharing with fellow members.

Providing trainings OR sending simple & short readable bullet points to create awareness of various compliance laws.

Are you aware of all government schemes which are supposed to benefit the MSME’s??

Do you understand taxation policies and labour law completely???

080-23080500

KSMBOA

Page 8: KSMBOA – Member Services

Assistance in Collection of Bad Debts

Communicating to your customers on your behalf

Working as an informal arbitration for debt collection with mutual consent from both parties

Creating a Black-list of regular defaulting customers and sharing it with all members so that they exercise caution in their dealings with the blacklisted customers

080-23080500

KSMBOA

Page 9: KSMBOA – Member Services

Funding and Financing

Tie-up with various banks, on special funding offers for KSMBOA members

Arranging investor meets in India and Abroad

With sufficient/required support & investors available, among us, we can open our own KSMBOA cooperative bank to fund ourselves.

080-23080500

KSMBOA

Page 10: KSMBOA – Member Services

Business Consulting

Recruiting Expert Business Consulting team to help members in creating revival plans ‘if your business seems to be going down’.

Helping members to implement revival plans with fund infusion from banks OR private funders based on the situation.

If NO revival plan seems possible, then to explore merger options to help the business revive.

080-23080500

KSMBOA

Page 11: KSMBOA – Member Services

Assistance in Fighting Corruption & voicing opinions to authorities.

Hiring an anti-corruption squad, to help us gather corruption evidences & intimate the right authorities for action against involved officials.

Networking with media & expose corruption if appropriate action is not taken.

Liaise with members and the related govt officials, elected reps and any other concerned authorities to get member opinions communicated.

080-23080500

KSMBOA

Page 12: KSMBOA – Member Services

Centralized Procurement & Volume Vendor Deals

MNC’s are sceptical on credit terms and usually are not interested to provide services to you as you don’t have volumes

KSMBOA can negotiate common services based on member needs, offer volume deals & bring down price and also improve services

080-23080500

KSMBOA

Do you know that you pay much more for common services than what an MNC does ??You don’t have volume!!

Page 13: KSMBOA – Member Services

Recreation and Relaxation

Weekend outings for MSME Entrepreneurs to double up, both as recreation and networking

080-23080500

KSMBOA

Create KSMBOA club with member’s support to socialize with customers & for personal recreation. The club will offer mostamenities inline with the best similar clubs in the city. KSMBOA club will help members save on cost of socializing with customers during business meets.

Page 14: KSMBOA – Member Services

Marketing & Networking

A WhatsApp group for ONLY member Entrepreneurs, to share business needs and to help give more business to fellow members. WatsApp is handy!!

A Lead generating system on KSMBOA website, where business requirements and offers can be shared.

Regular round-table and networking events

Exhibitions to showcase products/services

080-23080500

KSMBOA

Page 15: KSMBOA – Member Services

8 X 6 “Single Window” Helpline

Our service number is 080-23080500

080-23080500

KSMBOA

Call KSMBOA for any business issue if you think we can help, and we will do our best to resolve it for you!!

KSMBOA helpline will be driven by SLA’s and will be a fully automated Cust. relationship management system for service requests, using Microsoft dynamics CRM!!

All service tickets will be categorized and will be resolved\closed within a pre-set timeframe based on severity!!

There will be an escalation matrix, reaching up to the president’s desk if tickets not closed on time!!

Page 16: KSMBOA – Member Services

080-23080500

KSMBOA

Alone we CANNOT but together we CAN

Page 17: KSMBOA – Member Services

080-23080500

KSMBOA

CONTACTS!!

Christopher RichardFounder/President KSMBOA

[email protected]

Neha SinghFounder/Secretary KSMBOA

[email protected]

KSMBOA Team

[email protected]

Page 18: KSMBOA – Member Services

Become a part of the KSMBOA family & feel powerful and strong!!!

http://ksmboa.org/Main/frmApplyMembership.aspx

Appreciate the courage…

080-23080500

KSMBOA

Page 19: KSMBOA – Member Services

Karnataka Small & Medium Business Owner’s Association86, 2nd Floor, Gokul Towers, MSR road, Gokula,

Bangalore – [email protected] | www.ksmboa.org