KRA Template by Level and Role

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    Applicable for all Career Str

    Band D1 (Program Manager/ Group Manag

    !A

    1 15%To be Filled in discussion with Manager

    2 Retention 10%

    3 15%To be Filled in discussion with Manager

    4 No NCs 10%To be Filled in discussion with Manager

    5 30%

    To be Filled in discussion with Manager

    6 20%

    s !er the selected "Rs

    1""#

    Practice !As (pl

    !As

    1 Training # sel$

    2 Training # others

    3 Certication

    4

    5

    6 Creation&'!dation o$ !ractice collater

    ( )est *ractice sharing

    + Create ,hite *a!ers&*-Cs&case studie

    . Conduct /einar & *resentations &clie

    Ser%o&

    't(#)

    Performance Measuresto be eui*alent to +Meets,-pectations+ benc$mar.Reenue and ross

    argin

    % Retention to be Filled in discussionwith ManagerC/T and a

    escalations

    chieeent o$ilestones&/s&subectie assessent*ractice "Rs asselected $ro aailablelist below

    Contribution toRF*s&RFs&Tenders&*ro!osals $or newbusiness

    Talent c7uisition 8nteriew *anels9recruitent :ries9 1;1 interiews

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    10 Contribution towards * creation

    11

    12

    13

    Contribution to new wins in eistingor new clients

    !!licable $or onsite # !artici!ation in

    client&!ros!ect deos&!resentationsand other !resales actiities throughC/- organi=ation

    Research ctiities 8Mar>et trends9Co!etition Trends9 ndustr? Trends9Client&!ros!ect Research

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    ams

    r Projects)

    Milestone Date

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    ease select from t$is list)

    Performance Measure Milestone Date

    4 !erson da?s o$ training

    2 to 4 *erson :a?s *er @ear

    4 to 6A

    -nce a Buarter

    tleast one best !ractice eer? 7uarter

    tleast one eer? 7uarter

    tleast one eer? 7uarter

    To be Filled in discussionwith both *ractice and:elier? Manager

    To be Filled in discussionwith both *ractice and:elier? Manager

    2 8*M&*rince &dTech&Func

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    200" '/: order boo>

    s re7uested b? !ractice anager

    :rie and !artici!ate in atleast 2 */olutions&Tools&Fraewor>s

    To be Filled in discussionwith both *ractice and:elier? Manager

    To be Filled in discussionwith both *ractice and:elier? Manager

    To be Filled in discussion

    with both *ractice and:elier? Manager

    s re7uested b? !ractice anager and C/-tea

    To be Filled in discussionwith both *ractice and:elier? Manager

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    Career /trea; :elier?&

    )and :2 8*

    Ser %o&!A

    1 10

    2 15

    3

    **B & )BM/& B10

    4Retention

    10

    5 Tiel? :elier? 20

    6*roect Reiews

    15

    7 20

    100

    Career /trea

    Ser %o&!A

    1 20

    ,rite oD !ercentage

    2

    C/T

    20Escalation

    3**B & )BM/& B

    10

    4Retention

    10

    5 Tiel? :elier? 15

    6*roect Reiews

    15

    ( 10

    100

    't(#)

    ross Margin 'tili=ationC/T

    Escalation

    *ractice "Rs as

    selected $ro aailablelist below

    't(#)

    ross Margin&EDortGariance

    *ractice "Rs asselected $ro aailablelist

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    1

    2

    3

    4

    5

    6

    (

    +

    .

    10

    11

    12

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    13

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    u!!ort& Maintenance& Testing

    roect Manager andChange Manageent9 EDorts and /co!e

    Performance Measuresto be eui*alent to +Meets ,-pectations+

    To be Filled in discussion with Manager For*roect /i=e o$ I 10 eDort ariance will be the

    "R For J 10 ross Margin and EDort Gariancewill be the "R # 10% weightage

    % written oD reenue &s total # 10%weightageC/T score # 10% weightage

    No o$ delier? escalations re!orted b? /eniorMgt to the net leel 8G*9 C-9 :irectors9GM-< # 10% weightage

    reen /tatus $or Ris> audits & **B reiew &)asic BM/ co!lianceH o$ NCs !er !roect

    % Retention to be lled in discussion withManager

    reen /tatus in 1 u! reiew $or Ris> andChange Manageent9 EDorts and /co!e

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    Practice !As (please select from t$is list)

    !As Performance Measure

    Training # sel$ 4 !erson da?s o$ training

    Training # others 2 to 4 *erson :a?s *er @ear

    Certication

    4 to 6A

    Creation&'!dation o$ !ractice collateral -nce a Buarter

    )est *ractice sharing tleast one best !ractice eer? 7uarter

    Create ,hite *a!ers&*-Cs&case studies tleast one eer? 7uarter

    Conduct /einar & *resentations &client !r tleast one eer? 7uarter

    Contribution towards * creation

    200" '/: order boo>

    s re7uested b? !ractice anager

    2 8*M&*rince &dTech&Funcs

    Contribution to new wins in eisting ornew clients

    !!licable $or onsite # !artici!ation inclient&!ros!ect deos&!resentations andother !resales actiities through C/-organi=ation

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    Research ctiities 8Mar>et trends9Co!etition Trends9 ndustr? Trends9Client&!ros!ect Research Reiew

    20

    ( 20

    100

    ,7 (Sr& 4racle Apps

    !A

    1 C/T 10

    2Escalations

    10

    3

    **B & )asic BM/

    10

    4 10

    5

    Tiel? :elier?

    20

    6

    ,or> Reiew

    20

    ( 20

    100

    1

    *roect "nowledge /haring and re!ositor?creation

    *ractice "Rs as selected $ro aailablelist below

    2ec$nical str

    Ser%o&

    't(#)

    *roect "nowledge /haring and re!ositor?creation

    *ractice "Rs as selected $ro aailablelist

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    2

    3

    4

    5

    6

    (

    +.

    10

    11

    12

    13

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    t/ Maintenance/ 2esting

    Milestone Date

    To be Filled in discussion with Manager To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    % i!roeent oer baseline To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    s !er !roect ilestone & greed /s To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    s !er the selected "Rs To be Filled in discussion with Manager

    plementation (4racle Applications/ 4racle !etail)

    ad)

    Milestone Date

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with ManagerTo be Filled in discussion with Manager

    s !er dened !roect ilestones To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    s !er the selected "Rs To be Filled in discussion with Manager

    tation (4racle Applications/ 4racle !etail) 6 Deli*er stream

    sociate)

    Milestone Date

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    Performance Measuresto be eui*alent to +Meets ,-pectations+

    benc$mar.

    C/T /core

    H o$ escalations associated with delierables8Code9 docuents9 /9 Re!orting audits9 **B reiew9)asic BM/ co!liance

    % Retention to be lled in discussion withManager

    reen /tatus in 1 u! reiew eDorts9 de$ects9

    Performance Measuresto be eui*alent to +Meets ,-pectations+

    benc$mar.

    C/T score

    No o$ delier? escalations re!orted b?

    reen /tatus $or Ris> audits & **B reiew% Retention to be lled in discussion withManager

    reen /tatus in 1 u! reiew $or Ris> and

    Performance Measuresto be eui*alent to +Meets ,-pectations+

    benc$mar.

    C/T /core and /e!arate $eedbac> onaturit? o$ solution !roided in C/T

    H o$ escalations associated withdelierables # /olutions !roided

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    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    s !er the selected "R

    To be Filled in discussion with Manager

    ,ngineer)

    Milestone Date

    Custoer /atis$action nde To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    s !er the selected "R To be Filled in discussion with Manager

    Practice !As (please select from t$is list)

    Possible !As

    Training # sel$ 4 *erson :a?s !er ?ear

    reen /tatus $or Ris> audits9 **B reiew9)asic BM/ co!liance

    no o$ sessions within the tea9 !roectdocuentation9 />illing MTs

    Tiel? /ign oD on all $unctional designdocuents and related delierables

    reen /tatus in 1 u! reiew # tas>8Conguration9 CR*9 docuentation Reiew 20

    ( 20

    100

    #1&

    10% andated $or 5 da?s o$training#2 da?s )ehaioral

    Training 3 da?s TechnicalTraining 7&10%# dditional *ractice "Rs asselected $ro aailable list

    A8or 4nsiteAssociates# *ractice "Rs as

    Ser%o&

    't(#)

    *roect "nowledge /haringand re!ositor? creation

    1&10% andated $or 5 da?s o$training#2 da?s )ehaioral

    Training 3 da?s TechnicalTraining 7&10 %# dditional *ractice "Rs asselected $ro aailable list

    A8or 4nsiteAssociates6*ractice "Rs as

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    1

    3

    6

    (

    +.

    10

    11

    12

    13

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    / Support/ Maintenance/ 2esting

    Milestone Date

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    *artici!ation in tea eents9 !eer reiews To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    mplementation (4racle Applications/ 4racle !etail) 6 Deli*er stream

    ssociate/Soft9are Associate)

    Milestone Date

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    To be Filled in discussion with Manager

    r Sstems ,ngg)

    Performance Measuresto be eui*alent to +Meets ,-pectations+

    C/TH o$ escalations associated with delierables 8Tic>ets9code 7ualit?9 unit testinget re#o!en cases

    Testing # Test case reiews9 test coerageilling MTs

    :eelo!er # Tiel? co!letion o$ technicaldesign docuents and code deelo!ent as !er!lanreen /tatus in 1 u! reiew # custo obect

    deelo!ent as !er coding standards9 de$ects8RFT< in each !hase 8/T9 'T

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    Training # sel$ 8)ehaioral K Technicalet re#o!en caseset resolution9 !roect tas>co!letion 8+0% o$ allocated actiities