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CONTENTS
CONSUMER ATTITUDE TOWARDS
READYMADE GARMENTS WITH REFERENCETO KOUTONS JEANSA CASE STUDY SNEHA COLLECTION, SHIMOGA
CHAPTER 1: INTRODUCTION Introd !t"on S!o#$ o% t&$ St d' A"() *nd o+ $!t"-$) M$t&odo.o/'
L"("t*t"on o% t&$ )t d'
CHAPTER0 : INDUSTRY PROFILE H")tor' o% G*r($nt "nd )tr' "n Ind"* H")tor' o% J$*n) T'#$) o% J$*n) M*n %*!t r"n/ #ro!$d r$ 2 *."t' !ontro. Ind"*n 3$*r
CHAPTER04: COMPANY PROFILE 5 KOUTONS6
CHAPTER 7: MODERN MARKETING CONCEPT M$*n"n/ *nd D$%"n"t"on o% (*r8$t"n/ Mod$rn M*r8$t"n/ F n!t"on) o% (*r8$t"n/ R$*d'(*d$ /*r($nt #r$)$nt d*' Tr$nd
CHAPTER 9: FIRM PROFILE
CHAPTER0 : DATA ANALYSIS AND INTERPRETATION
CHAPTER0;: SUGGESTIONS AND CONCLUSION
Ann$< r$ 2 $)t"onn*"r$ ="+."o/r*#&'
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C&*#t$r 1
INTRODUCTION
Introd !t"on
S!o#$ o% t&$ St d'
A"() *nd o+ $!t"-$)
M$t&odo.o/'
L"("t*t"on o% t&$ )t d'
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INTRODUCTION
All business operation revolves around customer satisfaction and
service, the main purpose of the business is to create a profitable market fortheir products or service and hence to create a customer, god made men and
men made market. Marketing has a special significance in the modern
management of the business and industry and is one of the managerial concepts
unless it is properly understood and many of the business or industrial
enterprise will collapse or prove failure.
ver the years marketing has undergone a tremendous change both its
role and functions are forced to evolve new methods and techni!ues to dealwith the e"isting problem more efficiently.
#he aim of the modern business is to satisfy the consumers and there by
earn profit the main interaction and aim is to prove !uality products at cheaper
rates to customer with the rapidly increase in production of a wide range of
production. Marketing was assumed greater importance in recent years. #hus,
the marketing is $creating and delivering of standard of living to the society%
&n modern markets consumer is the king so a producers faith is
decided by the action of the consumer that is either buying the product or
re'ecting it so producer tries hard to achieve to give competitive efficiently
over the other by adopting new technologies in production and production
measures.
Market is consumer oriented and starts with the determination of
consumer e"pectation and ends with their satisfaction marketing program starts
from the product idea does not and until customer wants are ade!uately
satisfied.
#he consumer taste differs and hence the forecast of changes, marketing
plan and program can be attained only by day to day reports which involves
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present conditions and demand in the market only. )uch reports can help the
marketer to attempt for the change and obtained the desired goals.
*mergence of buyers market and increasing competitions demanded
continuous need for marketing research to ensure ma"imum consumersatisfaction and repeated purchase and to lay down appropriate marketing
strategies to meet the competitive marketing strategies to meet competitions to
serve and growing competitive market. Marketing research has a bright future
in the natured economy. Marketers are called upon to anticipate changes in the
marketing environment involving opportunities link and uncertainties. #hey are
re!uested to forecast the direction and intensity of the future changes in the
environment and there ad'ust their plans to meet anticipated changingenvironments.
#his pro'ect report offers detailer regarding marketing of + # -)
eans under )neha /ollection, )himoga
S!o#$ o% t&$ St d'
#he scope of the study is to ac!uire depth knowledge about the te"tileindustry and marketing of the products of + # -) company 0td. &t helps to
compare the theoretical knowledge with the practical. uring the study we
have to ac!uire knowledge about the origin, growth and working of the
organi ation.
Marketing factors are influenced by the four ma'or factor like culture,
economy, )ocial and political factors. #he study also intended to know the
buyers attitude towards + # -) eans and fre!uency of purchasing.
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A"( *nd O+ $!t"-$):
#he aims and ob'ectives of this pro'ect report are as follows4
1. #o analy e buying behavior of customers.
2. #o study present markets situation of + # -) products.(. #o analy e the general problems of customers of + # -).
3. #o know the marketing attributes of + # -).
5. #o evaluating the nature of sample customers and this purchasing
decisions.
6. #o give proper conclusion regarding + # -).
7. #o evaluate performance of marketing information system of )neha
/ollection.8. #o partial fulfillment of the re!uirement of the 99M degree.
:. #o take a brief study of ready made male garments.
M$t&odo.o/':
#o shape this pro'ect report both primary and secondary data have been
collected. ;rimary data which is also collected original data is obtained
specifically on the pro'ect at hand. #he source of primary data are consumers,
salesmans and original sale records. nder the collection of primary data
personal interview with structural !uestionnaire has been used as the survey
techni!ue for the collection of data from consumers. A standard set !uestions is
prepared to obtain re!uired information on the points.
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L"("t*t"on):
>ollowing are the limitations of this pro'ect report,
1. #he main limitation of making this pro'ect is the time factor.2. #he survey does not cover entire )himoga ist.
(. Much time was spent in e"plaining to the respondent about the real purpose
of survey.
3. )ome of the respondents did not show the attitude in colleting the
information.
5. )ome of the true information like?
a. ;rofile is made in brief and b. )hort information has been given relating to working capacity of the
firm.
6. #he main limitation is that + # -) eans are taken for the study of
marketing purpose.
7.
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C&*#t$r
INDUSTRY PROFILEH")tor' o% /*r($nt "nd )tr' "n Ind"*
H")tor' o% J$*n)
T'#$) o% J$*n)
M*n %*!t r"n/ #ro!$d r$
2 *."t' !ontro.
Ind"*n 3$*r
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HISTORY OF GARMENT INDUSTRY IN INDIA
&n &ndia, the readymade industry is considered as off shot of own the
industry, while dates back to the middle of the 1: th century with the
introduction of )ewing machines by sewals this was no readymade garmentsindustry worth the name till the down of independence. *ven though this
particular industry had call for no e"traordinary skills of high relation to what
might be e"pected in the content of the raw materials for that industry.
After the >irst =orld =ar mans cloths was showed a curious reversion
not to @ictorians but to *dwardian moves lighter trousers, coat with buttoned
higherB.
#here was a passing cra e for fancy waist coats, slacks. )ports shirtsand 'ackets resulting battle dress together with a variety of sweaters became
ordinary wear for many young men. &n the evening the coat almost entirely
disappeared but the dinner 'ackets maintained the popularity.
#he growth of readymade mens wear business in &ndia was very slow
till the early 1:8Cs. #he main reason for this was that &ndia men were used to
buying cloth and getting their outfits tailored mainly through local tailoring
shops from the unorgani ed segment. /onse!uently, there were no national
level brands in this category for a long period. 9y the mid 1:8Cs however
customer mindset seemed to have started changing gradually along with
increasing urbani ation, and changes in the social and economic status and
lifestyle.
Drowth of garment industry & terms of technology adoption, $>rom
pedalE operated machines in the 6Cs, the industry moved on to power operated
machines and steam presses in the midEs 8Cs and then entered the phase of
using computeri ed machines%. #he industry saw a rapid change with the
introduction of computeri ation in the garment industry.
#he industry has to make radical improvements in t he areas of
productivity, service and !uality to be able to e"ploit this potential. &t has to
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convert its strengths into competitive edge, a growth oriented fiscal, policy,
broadening of the ta" net, overall reduction of e"cise duty and establishment of
/*-@A# throughout the value addition chain.
T&$ H")tor' o% J$*n)
eans can be defined as any trousers or pants made from the denim
fabric that came from -imes in >rance.
1;t& C$nt r'
#he denim fabric was first made in /hieri, a small town near &taly, when it
was made from a mi"ture of other material. #hese were first designed for the
navy forces of Denoa, an independent republic and a naval power then, who
re!uired multi purpose pants that could be easily fit into dry or wet and
comfortably pulled up for smooth working on the decks of the ship and could
be easily bleached with the sea water, overall becoming a complete utility.
1>t& C$nt r'
At first, 'ean cloth was made from a mi"ture of things.
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185(4 a man named 0eob )trauss left his home in -ew Gork and moved to
)an >rancisco, where he started a wholesale business, supplying clothes.
)trauss later changed his name from 0eob to 0evi. A big problem with the
minersH clothes were the pockets, which easily tore away from the 'eans. Aman called acob avis had the idea of using metal rives to hold the pockets
and the 'eans together so that they wouldnHt tear. avis wanted to patent his
idea, but he didnHt have enough money.
18724 avis wrote to 0evi and offered )trauss a deal if he would pay for the
patent. )trauss accepted, and he started making copperEriveted Iwaist overallsI
as 'eans were called then.
187(4 #he first riveted clothing was made and sold
18864 0evi sewed a leather label on their 'eans. #he label showed a picture of
a pair of 'eans that were being pulled between two horses. #his was to
advertise how strong 0evi 'eans were4 even two horses could not tear them
apart.
18:14 0evi )trauss J /o.Hs patent for riveted clothing goes public and do ens
of companies begin to use the idea.
@t& C$nt r'
1:(CHs4
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eastern states went for vacations on Idude ranchesI and took paris of denim
Iwaist overallsI back east with them when they went home.
1:3CHs4 >ewer 'eans were made during the time of =orld =ar &&, but Iwaist
overallsI were introduced to the world by American soldiers, who sometimes
wore them when they were off duty. After the war, 0evi began to see their
clothes outside the American =est. Fival companies, like =rangler and 0ee,
began to compete with 0evi for a share of this new market.
1:5CHs4 enim became popular with many young people. &t was the symbol of
the teenage rebel in #@ programs and movies like ames ean in the 1:55
movie Febel =ithout a /auseB. )ome schools in the )A banned students
from wearing denim. #eenagers called the waist overalls I'ean pantsI and the
name stayed.
1:6CHs4 Many university and college students wore 'eans. ifferent styles of
'eans were made, to match the 6CHs fashions embroidered 'eans, painted 'eans,
psychedelic 'eansB. &n many nonEwestern countries, 'eans became a symbol of
I=estern decadenceI and were very hard to get. ) companies said that theyoften received letters from people all around the world asking them to send the
writer a pair of 'eans.
1:7CHs4 As regulations on world trade became more rela"ed in the late 7CHs,
'eans started to be made more and more in sweatshops in countries in the
)outh. 9ecause the workers were paid very little, 'eans became cheaper. More
people in the countries of the )outh started wearing 'eans.
1:8CHs4 eans finally became high fashion clothing, when famous designers
started making their own styles of 'eans, with their own labels on them. )ales
of 'eans went up and up.
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1::CHs4 &n the world wide recession of the 1::CHs, the sale of 'eans stopped
growing. #he Gouth market wasnHt particularly interested in 5C1s and other
traditional 'eans styles, mainly because their parents4 the generation born in
IblueI were still busy s!uee ing their aging bodies into them. )ince noteenager would be caught dead in anything their parents were wearing, the
latest generation of rebellions youth turned to other fabrics and styles. #hey
still wore denim, but it had to be in different finishes, new cuts, shapes, styles,
or forms. eans were named the Isingle most potent symbol of American style
on planet earthI.
In #o# .*r ! .t r$
/opper rivets for reinforcing pockets are a characteristic feature of blue
'eans
eans known as dungarees by thenB, along with lightEblue stenciled
cambric shirts, became part of the official working uniform of the nited
)tates -avy in the 2Cth century prior to being replaced by the coveralls,
utilities and, more recently, the blue and gray digitalEcamouflaged navy
working uniform . #he midE2Cth century the trousers became 9ootEcut style to
permit ventilation in the shipHs hotter working environments.
#he same type of uniform consisting of 'eans and chambray tops was
and still isB issued as prison uniforms in some correctional facilities mainly
because of the durability and lowEmaintenance of denim.A popular e"ample of
the use of denim as prison wear can be seen in the film Cool Hand Luke .
=earing 'eans by teenagers and young adults became a symbol of youth
rebellion during the 1:5Cs. 9ecause of this, they were sometimes banned in
theaters, restaurants and schools. K5L
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http://en.wikipedia.org/wiki/Rivethttp://en.wikipedia.org/wiki/Cambrichttp://en.wikipedia.org/wiki/United_States_Navyhttp://en.wikipedia.org/wiki/United_States_Navyhttp://en.wikipedia.org/wiki/Navy_working_uniformhttp://en.wikipedia.org/wiki/Navy_working_uniformhttp://en.wikipedia.org/wiki/Boot-cuthttp://en.wikipedia.org/wiki/Prison_uniformhttp://en.wikipedia.org/wiki/Cool_Hand_Lukehttp://en.wikipedia.org/wiki/Teenagerhttp://en.wikipedia.org/wiki/Youthhttp://en.wikipedia.org/wiki/Jeans#cite_note-4%23cite_note-4http://en.wikipedia.org/wiki/Rivethttp://en.wikipedia.org/wiki/Cambrichttp://en.wikipedia.org/wiki/United_States_Navyhttp://en.wikipedia.org/wiki/United_States_Navyhttp://en.wikipedia.org/wiki/Navy_working_uniformhttp://en.wikipedia.org/wiki/Navy_working_uniformhttp://en.wikipedia.org/wiki/Boot-cuthttp://en.wikipedia.org/wiki/Prison_uniformhttp://en.wikipedia.org/wiki/Cool_Hand_Lukehttp://en.wikipedia.org/wiki/Teenagerhttp://en.wikipedia.org/wiki/Youthhttp://en.wikipedia.org/wiki/Jeans#cite_note-4%23cite_note-48/13/2019 Koutons JEANS
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uring the 1:6Cs the wearing of 'eans became more acceptable. 9y the
1:7Cs had become a general fashion in the nited )tates, at least for casual
wear.
-otably, in the midE1:7Cs the denim and te"tiles industry was
revolutioni ed by the introduction of the stoneEwashing techni!ue by D=D
Dreat =estern Darment /o. B.. enim suddenly became an attractive product
for all age groups. Acceptance of 'eans continued through the 1:8Cs and 1::Cs
to the point where 'eans are now a wardrobe staple, with the average -orth
American owning seven pairs.
=. $ $*n "n) .*t"on
Fecycled 'eans is becoming a popular insulation material sometimes
called /otton 9att insulationB used in the construction of houses. ue to its low
relative synthetic chemical composition and because it is made of recycled
materials, it is gaining prominence in green building circles. 0ike conventional
insulation, it moderates heat transfer and reduces sound transfer between floors
or rooms
F"t)
>its of 'eans are determined by current styles, gender, and by the
manufacturer. lares 9ootEcut
9oy cut
/apris
/arpenter 'eans
Dr. Ambedkar College, Shimoga 1(
http://en.wikipedia.org/wiki/Denimhttp://en.wikipedia.org/wiki/Textilehttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Stonewashed_jeanshttp://en.wikipedia.org/wiki/Great_Western_Garment_Co.http://en.wikipedia.org/wiki/Denimhttp://en.wikipedia.org/wiki/Building_insulation_materials#Cotton_Batts_.28Blue_Jean_insulation.29http://en.wikipedia.org/wiki/Green_buildinghttp://en.wikipedia.org/wiki/Bell-bottomshttp://en.wikipedia.org/wiki/Capri_pantshttp://en.wikipedia.org/wiki/Carpenter_jeanshttp://en.wikipedia.org/wiki/Denimhttp://en.wikipedia.org/wiki/Textilehttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Stonewashed_jeanshttp://en.wikipedia.org/wiki/Great_Western_Garment_Co.http://en.wikipedia.org/wiki/Denimhttp://en.wikipedia.org/wiki/Building_insulation_materials#Cotton_Batts_.28Blue_Jean_insulation.29http://en.wikipedia.org/wiki/Green_buildinghttp://en.wikipedia.org/wiki/Bell-bottomshttp://en.wikipedia.org/wiki/Capri_pantshttp://en.wikipedia.org/wiki/Carpenter_jeans8/13/2019 Koutons JEANS
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eggings
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)hirts4 /asualsE -o >ormal shirts
#E)hirts4 /asuals and pull over.
-ewly &ntroduced4E
+ids wear, y brand, arshil safari #are Nameen ;arB 9rand
Ambassodor from ( years to 13 years.
;roducts4E eans, )hirts, #E )hirts, cargos
A!!$))or"$):0eos 4 5 flavours
*yewears
9elt
)ocks
/aps
=allet
unk ewelry
/asual #ies
Mufflers
All kind of party wears e "cept 9la ers
T'#$) o% J$*n)1 Str*"/&t ! t
)traight cut is a kind of 'eans pants which the circumference of their legs is
consistent from the hip down to the leg. #he straightEcut 'eans are usually cut
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straight down from the waist making it fits your natural waist and is slim
through the ankles and bottom. #he bottom does not flare out. #his type of
'eans is classic but it has set some conditions for those who are fond of it. Gou
have to make sure if your body is perfect enough for the straightEcut 'eans asits tapered off slightly at the ankle.
F.*r$ ! t
>lare cut is similar to boot cut but a little bit tighter and is cut wider or flare out
from knee down, looking much more a bellElike shape at the hem. #he flareEcut
'eans are fitted at the waist down to the leg and pretty roomy of the ankle part.
#his style of 'eans is usually worn below your natural waist and should not be
so much tight through the leg. )ome said this kind of 'eans is never out of style
and its so common to wear at any occasions.
4 =oot ! t
9oot cut is sometimes known as flare cut, but its less roomy at the ankle part.
#he boot cut is tapered to the knee and are slim in the thigh area but is made
slightly wider from the knee down to the hem in order to accommodate a
persons boots without bunching up.
7 =$.. +otto(
9ell bottom is wideElegged pants which are loose from the knee downwards
and fitted tightly around the hips. #his style of trousers was worn by both men
and women and suit with a hip length tunic, was very typical of fashion trends
of 1:71 and 1:72. 9ellEbottomed pants were widely used among sailors in the
past and also known as the sailors traditional clothing. =ith its wide legs, the
sailors can easily pull wet pants off over heavy boots, helping them to discard
heavy clothing when fell overboard.
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9 S8"nn' $*n
)kinny 'eans come in many names such as tapered pants, carrot leg pants, iceE
cream cone pants, oldEschool hood 'eans and so on. #he skinny 'ean is slimEfit
pants which are tapered through the end of the ankle. #his type of 'eans always
looks chic on those wearing them, however, perfect shape of your body is
strongly re!uired people with smaller hips and taller womenB. #he skinny
'eans look best with highEheeled shoes or knee high boots.
M*n %*!t r"n/ #ro!$d r$
9lue 'eans are casual pants made from denim, noted for their strengthand comfort. enim cloth itself has an unusual history. #he name comes from
serge de Nimes , or the serge of -imes, >rance. riginally, it was strong
material made from wool.
#he name for blue 'eans was derived from the color of the fabric used to
make them. enim was treated with a blue dye obtained from the indigo plant.
#he first two steps in blue 'eans manufacture are
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1 C*rd"n/
&n carding, the cotton is put through a machine with bent wire brushes.
#he brushes clean, disentangle, straighten, and gather the cotton threads into
sliver.S#"nn"n/
After several slivers are 'oined together, they are put on spinning
machines that twist and stretch the cotton to form yarn.
R*3 M*t$r"*.) "n (*n %*!t r"n/
#rue blue 'eans are made out of 1CC percent cotton, including the
threads. ;olyester blends are available. #he most common dye used is synthetic
indigo.
Fivets have been traditionally made of copper, but the ippers, snaps
and buttons are usually steel. esignersH labels are often tags made out of cloth,
leather, or plastic, while others are embroidered on with cotton thread.
T&$ M*n %*!t r"n/ Pro!$))
enim, unlike many types of cloth is woven and dyed at one location.
1.Preparing the cotton yarn
#here are several steps between ginned cotton cotton after it has been
picked from fields and processedB and cotton yarn. #he incoming cotton is
removed from tightly packed bales and inspected before undergoing a
process known as carding. &n this process, the cotton is put through
machines that contain brushes with bent wire teeth. #hese brushesOcalled
cards Oclean, disentangle, straighten, and gather together the
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nlike many other cloths, denim is dyed before it is woven.. #he blue
threads are woven with white threads, but because the blue threads are
packed closer together than the white ones, the blue color dominates the
cloth.
ther machines 'oin several slivers together, and these slivers are then
pulled and twisted, which serves to make the threads stronger. -e"t, these
ropes are put on spinning machines that further twist and stretch the fibers
to form yarn.
2.Dyeing the yarn
)ome cloths are woven and then dyed, but denim is usually dyed. 0arge
balls of yarn, called ball warps, are dipped in the indigo mi"ture several
times so that the dye covers the yarn in layers.
#he dyed yarn is then slashed; that is, it is coated with si ing any one of a
variety of starchy substancesB to make the threads stronger
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nce this operation is complete, the yarn threads are ready to woven with
undyed filling yarn threads.
3.Weaving the yarn
#he yarn is then woven on large mechanical looms. enim is not 1CC
percent blue, as the blue dyed threads forming the warp long, vertical
threadsB are combined with white threads forming the weft shorter,
hori ontal
#he denim cloth is cut into pattern pieces from stacks 1CC layers thick.
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inspected by the denim manufacturer for the desired color, fiber length, and
strength. )trength is the most important factor in blue 'eans. &t is measured by
using a weight to pull it. =hen the fiber breaks, the force used to break it is
measured. #he cottonHs strength inde" weight of weight divided by weight ofsampleB is then calculated.
#he finished denim cloth is carefully inspected for defects. *ach defect is rated
on a governmentEdefined scale ranging from one point for very small flaws to
four points for ma'or defects. ;oor cloth is sold as damaged. enim is also
tested for durability and its tendency to shrink. )amples of cloth are washed
and dried several times to see how they wear.
&f a problem can be corrected, the 'eans are sent back for reEsewing. #he pair
is then inspected again and passed. the snaps, metal buttons, and rivets are
checked for durability and their ability to withstand rust. #he ippers must be
strong enough to withEstand the greater pressures of heavy cloth, and their
teeth durability must be checked as well. #his is done by sub'ecting a sample
ipper to a lifetime of openings and closings.
Ind"*n W$*r)
=ith the survival of a renewed interest in the grandeur of the bygone
eras and a search for ones roots the attention is focused on high fashion &ndian
wear. Fespondent with the splendor and style of ancient Mahara'as and
Mughal *mperors, &ndias rich sartorial heritage has not only moved to center
stage but has at times even swept the west off its fashionable feet by its sheet
nea'esty. #he serwani, the price of odhpuri coat, the bundi of -ehru 'acket as
well as the +urtas /hudidhar have all returned to the forefront of fashion. A
height of the 9ritisle Fa' formal wear was totally western concept. &t was
return to classis &ndian wear in handspun fabrics.
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#oday western wear competes fiercely with &ndian wear as the countrys
ancient culture and fashion has gained momentum. #he sherwani is the most
traditional of &ndian garments. #he colors are muted to dark and fabrics could
range from brocade to terry wool. #he sherwani is normally teamed withchudidars of Aligarh pants, which are combinations of chudidars and trousers.
Another version of the )herwani is double. ouble breasted or with an
asymmetrical opening.
>or casual lounging the &ndian males first preference is the +urta
/hudidar combination is light night cotton, molls, pure silks or polyesters. #he
+urta or shirt is either collarless or with a plain band. #he body of the garment
could either have the 2 piece of 6 piece cut. Modern version could be with adraped effect too. #he chudidar or &ndian pant is cut on the cross and has all
e"tra length so that when worm it will crease at the ankles. #he kurta and
chudidar both are in muted colors with delicate tonal embroidery around the
neck and placket of the kurta.
#he trouser which was the obvious follow on the readymade shirts has
its own e"clusive manufactures like Napata and ;antaloon. *very ma'or shirt
manufactures prefer to team trousers with the garment to give a more coE
ordinate look. #he western wait and tu"edo are also a part of the mens wear
scene and though they are available off the peg with manufacturers like ;ark
Avenue and 9outi!ues, the &ndian male prefers to more often than not custom
tailor then. Most department stores have a separate mens wear section that
later to the discriminating dresses.
#he growth in the &ndian mens wear markets has also lured
international brands like 9enetton, =rangler and pepe to try their hand at
capturing a part of the business.
#he growth in the &ndian mens wear market has also cured international
brands, to try their hand at capturing a part of the business. #otally &ndian
clothes had a good history and god future in fashion trends.
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C&*#t$r 4
COMPANY PROFILE 5 KOUTONS6
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KOUTONS RETAIL INDIA LTD
+outons Fetail &ndia 0td. is the leading retailer of readymade and
fashion wear brand in the country today. =ith more than 13CC outlets across
&ndia, it has a wide range of apparel designs suited for all segments including
corporate, formal and casual dressings. +outons aptly creates the conducive
environment for a family outing, making family shopping the best e"perience
at an affordable price E all at one place.
+outons was born in 1::1 as /harlie /reations and are now +outons
Fetail &ndia 0td. +outons started primarily as a denim brand but are today
manufacturing and selling complete men, women and kids wardrobe under the
brand name +outons, 0es >emme and +outons unior respectively. Another
brand from the stable of +outons is /harlie utlaw, which caters to the teens
of the country with apparels including 'eans, #E shirts, 'ackets etc. +outons
9rand is catering to the pper J pper Middle /lass of )ociety with a vast
target age group between 18E6C years.
I@alue for Money and ashionI being their );, +outons has
given the brand an e"tension delving into specific consumer segments. #he
garments are made keeping in view the overall need of the niche market and
the basic fashion demand of the &ndian masses. ur product range also caters
to the tastes of all segments. ur 9rand is placed as the most dynamic brand of
&ndia.
=orldEover, the readymade garments industry is characteri ed by
fragmentation. #he scene in &ndia, too, is not any different. #hough concretedata on the si e of the industry is hard to come by, the industry sources reckon
the menHs readymade garments market at around Fs 5,CCC crores? the womenHs
=esternE wear market at Fs 15CE2CC crores? and that for children around Fs
35C crores.
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0eading brands that 'ostle for consumer mind space include @an risco, ;eter *ngland, Allen )olly and 9yford of Madura
Darments, a division of &ndian FayonB? Arrow, 0ee, and so on of ArvindB?Faymond, with its offerings of ;ark Avenue, ;ar" and the recently ac!uired
/olor ;lus? &ndigo -ation and )cullers, owned by &ndus 0eague? =ills
0ifestyle, promoted by /? Nodiac? and a slew of other brands that have a
presence either nationally or in a particular region.
=omenHs wear is an emerging market with the ma'ors focusing on =estern
wear. Among the leading brands, )cullers and Allen )olly have offerings inthis market. &n the kidsEwear category, the unorgani ed players have a fair
share of the market.
#he ma'or names in the organi ed segment of this market are 0ee +ids from
the Arvind stable and =eekender +ids of ;ersonality 0td, which also owns the
=eekender brand.
9rands are also classified as premium super premium, midElevel and mass
market, depending on the price point at which they are positioned.
#ypically, 0ouis ;hilippe, @an
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Among the lower level brands, it would not be incorrect to say that
commoditi ation is gradually setting in. =ith shirts available in simple, solid
shades O and not much of a difference in the !uality of the fabric O these
brands ac!uire an air of sameness in the eyes of the consumer.
t each. #he company
also shut down at least 185 unviable stores in the last fiscal. >or the !uarter
ended ecember , +outon announce a net profit of Fs 1( /rores. &t has yet to
announce its results for the financial year ended March .
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Management
DPS Kohli
(Chairman)
One of the founding promoters of this company, he heads Marketing, Finance, Information
Technology,Administration and Human esource!
B.S. Sawhney
(Managing "irector)The other founding promoter of the company, he looks after #ampling, Merchandsing, #ourcing and
#ales! He is instrumental in company$s gro%th!
G.S. Sawhney
("eputy Managing "irector)
The youngest of the company, he looks after the &arehouse,'ogistics, roduction and ersonnel! He is
instrumental in making the gro%th of the company po
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A3*rd)2009-
outons recei*ed the A%ard of "Emerging Corporate" at the Corp + cel A%ard -../ for
0ational m#M+ + cellence on 1.th "ec, -..2, organi3ed 4y Corporation 5ank! outons recei*ed "The al!e etailer o# the $ear" A%ard of #tar etailer on -6th 0o*em4er,
-..2 organi3ed 4y Franchise India! outons recei*ed the "Be%t Clothing Company o# the $ear" of CMAI s Ape A%ards on
-7st "ecem4er, -..2! outons %as also nominated for the 85est Ad*ertising Campaign of the 9ear8 and "Bran& o#
the $ear" for CMAI$s Ape A%ard! Mr! "! !# ohli %as a%arded for " etail E'(ellen(e" a%ard 4y Asia etail Congress in
:anuary, -..2!
200)- Mr! "! !#! ohli, Chairman, outons etail India 'td! %as a%arded the title of ;Most Admired
Fashion Face< at Images Fashion A%ards =./ Mum4ai outons etail India 'td %as a%ard ;Most Admired Fashion >roup< at Images Fashion A%ards
?./ Mum4ai! Mr! " # ohli %as a%arded the title of ;-../ Top Marketing Man A%ard< 4y IMM, "elhi A%arded the ;5rand of the 9ear Casual (#M+) @ Charlie Outla%< 4y CMAI! A%ard of 5est "isplay at India International >arment Fair outons etail India 'td has %on the prestigious ;5rand of the 9ear Mens Casual &ear
('arge)< A%ard at the 0ational A%ards for the e cellence in Apparel 4usiness organi3ed 4y
CMAI! Franchise A%ard for + cellence in Franchising 5usiness "e*elopmentB etail! 0ominated for the Clothing Company of the 9earB "omestic 4y CMAI! 0ominated for the 5est Ad*ertising Campaign of the 9ear etail 4y CMAI! outons %as nominated in Te tile Apparel Category in +merging India A%ards 4y ICICI!
200*- Mr! " # ohli %as a%arded the title of ;D"9O> EI5HD#HA0 for + cellence in Industrial
erformance< 4y the Institute of Trade and Industrial "e*elopment in -..6! outons etail India 'td has %on the prestigious ;Chain #tore of the 9ear< A%ard at the
0ational A%ards for the e cellence in Apparel 4usiness organi3ed 4y CMAI! outons is also credited %ith another a%ard of ;5rand +ntrepreneur of the 9ear< A%ard at the
A + A&A "# -..6 organi3ed 4y CMAI! 0ominated for the 5est Ad*ertising Campaign of the 9earB etail 4y CMAI
200+- A%arded the ;Most "ynamic 5rand of the 9ear< 4y 'ycra Images Fashion A%ards A%arded the title of ;Ealue etailer of the 9ear< 4y #tar etailerB The Consumer &ay!
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outons etail India 'td nominated for ;Chain #tore of the 9ear< A%ard at the 0ational A%ards
for the e cellence in Apparel 4usiness organi3ed 4y CMAI! 0ominated for the ;5rand of the 9ear A%ard Men?s Casual &ear ('arge) at Ape A%ard, 4y
the Clothing Manufacturers Association of India >roup< at Images Fashion A%ards ?./
Mum4ai!
200,- outons %as nominated for the 5rand of the 9ear A%ardB Men?s Casual &ear ('arge) 4y the
Clothing Manufacturers Association of India!
200 - Mr! "! !#! ohli %as a%arded the title of ;+ntrepreneur of the 9ear< 4y the Institute of Trade and
Industrial "e*elopment!
2000- The Company recei*ed an a%ard for outstanding "omestic #ales from Clothing Manufacturers
Association of India!
99)- The Company recei*ed an a%ard for 4est display of denim clothing from CMAIB Ashima >roup!
99*- The Company %as a%arded the title of ;5est Mens%ear (Casual) Collection< 4y Apparel
+ porters and Manufacturers association!
KOUTONS MENSWEAR
#he well known apparel house, +outons Fetail &ndia 0td. has unveiled
their latest collection of menswear. #his collection offers a wide range of
formal and informal clothing for men for the age group of 18 years and above.
+nown for their comfort and durability the brand has become synonymous
with Hfashion and !ualityH at affordable priceH. #he collection caters to men
which includes the working professionals.
#he collection includes the shirts, #Eshirts, pull overs, sweat shirts
,denim and nonEdenim trousers, cargo and shorts for men in trendy yet formal
shades the collection also offers a variety of fabrics to choose from. #he basic
formal shirts are available in linen and cotton fabrics. #he range is also
available in blended fabrics. #he special product range wrinkle resistant flaunts
ten to twelve colors to choose from. sing wrinkleEresistant technology the
company has sought to introduce a new breed of weaved hundred percent
cotton fabric and blended cotton.
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#he latest collection of +outons menswear is a range created for todayHs
generation of men who wear what they like and firmly believe in themselves.
#he collection is for those who like to blend comfort with style.
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C&*#t$r 7
MODERN MARKETING CONCEPT
M$*n"n/ *nd D$%"n"t"on o% (*r8$t"n/
Mod$rn M*r8$t"n/
F n!t"on) o% (*r8$t"n/
R$*d'(*d$ /*r($nt #r$)$nt d*' Tr$nd
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Mod$rn M*r8$t"n/ Con!$#t
M*r8$t"n/:M$*n"n/ *nd D$%"n"t"on:
Marketing is a comprehensive term and it includes all resources and a
set of activities necessary to direct and facilitate the flow of goods and services
from produces to consumers in the process of distribution. #hus the essence of
marketing is an e"change or a transaction, included to satisfy human needs or
wants. #he aim of marketing is to make sales in order to earn reasonable profit
for the producer.
D$%"n"t"on):
According to the ;hilip +otler $ A market is an area for potential
change that is a group of buyers and sellers interested in terms of purchase and
sale of goods and service the negotiation may be face to face or through
communication%.
Mod$rn M*r8$t"n/:
After 1:5C the marketing is not considered as a mere physical process
or set of activities but it is most than that. According to this view $the purpose
of business is to create a customer%. #hus marketing is the function of business
concerned with the creation of customers. /reation of the customer means
identifying the needs of the consumer and then organi ing the business
accordingly to meet the needs of the consumer.
#he meaning of the modern marketing has been clearly brought out by
the following definition.
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According to /./ knight% Marketing embraces all efforts made in the
discovery of consumers actual and potential re!uirements for commodities and
services and the steps taken for securing their distribution.
According to =illiam . )tanton defines $Marketing is a total system ofinteracting business activities designed to plan, price, promotion and distribute
want satisfying products and services to present potential customers%.
F$*t r$) o% Mod$rn M*r8$t"n/:
Modern marketing is consumer oriented in part business of ob'ective was to
ma"imi e profit and to increase the sales. 9ut the aim of the modern
business is to satisfy their needs and hence it is consumer oriented.
Modern marketing begins and ends with the consumer. #oday before
commencing the production all efforts are to be made to know the want
and need of the consumer. &n what !uality of the product is decided after
knowing the consumer behavior.
*very firm undergoes, the market research and collects information about
their wants. )uch a survey helps to sell the product easily for profit.
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5. #raditional marketing is concerned with the distribution and sale of goods
and products.
6. Modern marketing is concerned with the production distribution and sale
of goods are as needed by the consumers.7. #raditional marketing aims at profit through increased sales volume or
more sales.
8. Modern marketing aims at profit through increased sales to the satisfaction
of the consumers and profit to the sellers.
:. #raditional marketing aims at short term ob'ective that is short term profit.
1C. Modern marketing aims at long term ob'ective that is long term profit.
11. #raditional marketing succeeds only in seller market.12. Modern marketing succeeds both under seller market and buyer market.
S*.$) Or"$nt*t"on
#he failure of a production oriented reshuffle give birth to the
philosophy of the sale orientation. A mere good product is not enough but need
aggressive advertising sales promotion and publications are top importance.
#he assumptions of this philosophy are as follows4E
;roducing the best product.
>inding the buyer for the product.
/onvincing the buyer to buy the product.
Con) ($r Or"$nt*t"on:
&n this philosophy only such products are brought into the market,
which are capable of satisfying the taste, preferences and e"cavation of the
consumer. #o produce these type of products the marketing manager has to
conduct the various type of survey and he should have to collect market
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information from various sources. 9y this method, the products can be
produced which will satisfy the consumer needs.
So!"*. Or"$nt*t"on:#his concept was during 187CE18:C during that period there is an
understanding that the consumer needs, and wants should be know first and
matching the products accordingly this concept care, for consumer welfare like
pollution free environment and !uality of human life. unctions of *"changing
9uying
)elling
Assembling
2. >unctions of ;hysical supply
#ransportation
)torage and warehousing
(B >acilitating function
>inancing
Fisk information
)tandardi ation and grading
I F n!t"on) o% E
9uyer is the first step of marketing function. &t is carried out by whose
sellers, retailer manufactures etc, buying and selling are important and both
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happen at some time seller is the person who sells the product and buyer gets
the ownership of the product.
S$.."n/:)elling and buying are compliment to each other in business selling
function is very important. #he very ob'ective of marketing to sell the product
at a profit. &t is defined as the personal and impersonal process a assigning
perssuading a prospective buyer to buy the commodity. &ts aim is to create and
for a product and find buyers.
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Money is essential for transfer of goods and from produces to buyers.
>inance is needed for middle men and finally consumer. #here is a gap of
period between purchase of raw materials and finished goods and also till the
consumer purchases it. #his waiting period by undertaking financial positiongiving loans without credit. Doods move very slowly to the market and supply
would be unpredictable.
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*g4 @arious types of cements are having their grades which insists the !uailing
and performance of the cement which construction process.
READYMADE GARMENTS: PRESENT DAY TREND
;resent days clothing designers take many of the ideas from the studyof the customers through ages and also from public opinion and appreciation.
Many fabrics were made of natural fiber such as cotton, wool, silk etc, have
been in the use for centuries and skill remains popular today. 9ut many of
them have been given a new character. )ome are completely new material such
as -ylon and "en are made synthetically.
&n the connection with the production of readymade garments there have
been a vast development and sophisticated machineries mare being pressed putto service.
#oday electric sewing machines are used for stitching garments. #he electric
sewing machine can sew 5CCC stitches in a minute. #hey can saw favored and
backward too. )ome make button holes without attachments and embroidery can also
be made by some machines. )ome machines are fully automatic? some changes the
direction or type of stitch automatically.
;eople in the past think that readymade wears refer to only those garmentswhich in special events. 9ut now there are some special clothes for some specific 'obs
too. )ome of them are masks, Droves, >ire 'ackets, =ater proof etc, which are used
for specific 'obs for safety purpose. nder readymade garments for the se"es has now
almost a necessity, schools uniform in urban areas are being distributed students by
school authorities in $ ready to wear from%.
>ashion is no longer the sole bastion of the faired in &ndia. >ashion changes
day to day. ;eople change their fashion with the reference to the new 9ollywood and
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CHAPTER 9
FIRM PROFILE
Introd !t"on *nd H")tor' o% t&$ F"r(
C*#"t*. Str !t r$
Or/*n" *t"on P*tt$rn
Con)"/n($nt =*)")
KOUTONS S&o3roo( .*'o t 0 S&"(o/*
M*r8$t"n/ o% r$*d'(*d$ G*r($nt) *nd *!!$))or"$)
M*r8$t"n/ )tr*t$/"$)
C )to($r )$r-"!$
S*.$) R$#ort o% t&$ %"r(
Pro+.$()
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Introd !t"on *nd H")tor' o% t&$ F"r(:
)neha /ollection e"clusive showroom of + # -) has beenincorporated on 6 th uly 2CC:. &t is located 9.< Foad, )himoga.
#he name of the firm is )neha /ollection + # -) )howroom. Mr.
Ashraf sait and Mr. Mu'eeb are the partners of the franchisee Mr. Ashraf sait
and Mr. Mu'eeb are the active and multitalented persons in business field.
#hey have e"perience in attracting the customers and improves the sales of the
firm. + # -) is the name which stands for branded and good !uality
cloths and accessories.&n their showroom they deals with the + # -) and G for kidsB
C*#"t*. Str !t r$:
/apital is regarded as the life blood of the business enterprises
inefficient financial management paralysis the activity of the firm. inancial management refers to all those managerial activity that are concerned
with ascertainment of the finance.
&nitially capital should be deposited the franchisee )neha /ollection to
the franchisor + # -) company before starting business.
#here is an agreement between franchisee and franchisor about the
terms and conditions of the company, on that basis capital structure has been
designed. After the agreement the franchisee pays full or half amount which
was fi"ed by the franchisee or franchisor.
After depositing the amount, the company person visits the place where
the business should be commenced, to know the terms and conditions of the
company are fulfilled regarding store length, width and commercial place.
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After the approval given by the company person, who has visited the
place or location. &n + # -) particularly furnitures and fi"tures and
interior made by the companys designer.
>or furniture and interior design, the payment has been made by thefranchisee initiallyB.
After the certain period that is within si" months, the company will pay
the interior initially amount in the form of stock or on the basis of the terms
and conditions made between franchisee and franchisor.
#hey planned a proper capital structure, where to invest and amount of
investment in a particular aspect.
C*#"t*. Str !t r$
Dr. Ambedkar College, Shimoga
P*rt"! .*r) A(o nt R)&nvestment (C,CC,CCC)hop Advance 5,CC,CCC>itting and &nterior 1C,CC,CCCthers 2,CC,CCC
#otal 37,CC,CCC
31
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F"r( Or/*n" *t"on Str !t r$
Area sales manager
rders
;ayments and inventory >ranchisee owner
/ash and &nventory
)tore manager
)taff
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F"r( St*%% ($(+$r)
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;artners
)tore manager
Assistant )tore manager
)ales person)ales person
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KOUTONS SHOWROOM LAYOUT
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M*r8$t"n/ o% R$*d'(*d$ G*r($nt) *nd A!!$))or"$)
Marketing is very important to all business activity. ;roduction or
purchase has no market the goods and services.
)neha /ollection is one of those franchisee in )himoga who sells only branded and good !uality cloths of + # -).
&t is better to know the branded cloths that are dealt by )neha
/ollection. =e know one by one?
)tarting rates of eans is Fs 12:: E
#ypes of eans4 )limfit, )traightfit, comfort fit,
)kinny, 9ootcut.
Dents4 Actif, Fecruict, Fenegade, )tern, )kinny, cargos
0adies4 @eronica, A ctif, )kinny, Ali a, 0iana
0ycraE )treetchable brand
Main brand4 ActifE esigner 9randE e"pensive
)hirts4 /asualsE -o >ormal shirts
C )to($r S$r-"!$:
1 D")!o nt '$*r.' t3"!$
#he company will issue discounts for all the products of the+ # -). #his discounts given twice in a year.
2. /ustomer friendly staff and friendly attitude.
(. &f any defects found in the products then it will be returned to the franchisee
or showrooms where they purchase.
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3. N*t r$ o% tr*n)*!t"on) "n )&o#: ;ayment can be made in the form of cash
and also card payment.
5. )howroom is fully e!uipped with Air conditioners and music system.
6. Tr*". Roo( 4 #rail rooms are well furnished with full mirrors. #he mirrorsare hanged two sides.
7. + # -) showrooms running more 2CC outlets in &ndia and outside &ndia
there are situated.
8. &f the customer orders for any product it will be fulfilled within one week.
:. /ompany is concentrating on mainly youths.
S*.$) An*.')") O% T&$ F"r(
)neha /ollection deals with wide range of garments for men, womenand kids. &t is the only shop in shimoga who is specialist for youth collection.
+ # -) has renowned brand name, high !uality. &t introduces brand new
designs which are attracted by most of youngsters. )ince the firm is having
very good reputation, as they are having good sales , service facilities, most of
the students, professionals preferred to buy in )neha /ollection.
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Pro+.$():
5 -o problems, -o business% the )neha /ollection K+ # -)
showroomL is also not free from certain ma'or and minor problems. &n nutsell,
the problems of the showroom are given below4E
1 Co(#$t"t"on:0
&n the modern world competition between the industry in between the
shop is common $+ # -) )< =F M% is also suffering. 9ut today they
have to faces competition and each the star of success.
2. C&*n/$ "n F*)&"on: =hat the fashion was in yesterday will not be same
tomorrow. #he garment industries often make changes in fashion. #he outcome of this changing fashion is suffered by the readymade garments
shops.
(. F"n*n!$ Pro+.$():0 -o business is sufficient in finance. As )neha
/ollection K+ # -)L is a developing shop it needs much money to
spend.
3. ;roblems of purchasing for meeting the re!uirements of trendly customers.
&t is necessary for the shop to have the stock of new garments.
5. ;rices4 &n branded cos the starting rates of eans is 12::Fs.
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CHAPTER0
DATA ANALYSIS AND INTERPRETATION
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;sychological model also we analy ed. )o that, his status, motivation, brand
image, product image has also been studied.
9ut in this survey much importance is given to the socio cultural model
because man is a social animal. 9y using the !uestionnaire in the survey we
can get the correct continuous answer by survey method. &n buying behaviour
the much influencing factor is the social needs such as desired to gain social
prestige or to attract the attention of others towards him and status factors are
the brand loyalty image of the firm etc.,
#herefore, to put it in nutshell. #he survey is based on much on the
socio culture model. n that basis tables and graphs are designed. 1CC persons
have been participated for our !uestionnaire to make this survey successful.
#he percentage wise opinion has been shown in all the tables formed below for
the purpose.
A. 9rief Analysis
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T*+.$ 01
T&$ %o..o3"n/ t*+.$ )&o3) t&$ n (+$r o% ! )to($r) 3&o 3$*r d"%%$r$nt!*t$/or' o% ($n ) 3$*r t&$ (o)t
/ategory of menHs wear Fespondents ;ercentage
#ailor made 2C 2C
Feadymade 38 38
# 9oth (2 (2
#otal 1CC 1CC
)urvey analysis of table E 1
&n the survey the consumer responded for tailor made garment category
are only 2C, #hose who responded for readymade category are 38 and those
who use both tailorEmade and readymade garments are (2. #he total number of
respondents are 1CC.
>rom the above table it is clear that the users of tailorEmade garments in
)himoga city are only 2CP. #he users of readyEmade garments are 38P and in
)himga city only (2 P of the consumers prefer both tailorEmade and readyE
made menHs wear.
#his is because they are of the opinion that readymade menHs wear
costly when compared to tailor made garments.
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Gr*#&01
Gr*#& )&o3"n/ t&$ n (+$r o% ! )to($r) 3&o 3$*r d"%%$r$nt !*t$/or' o%($n ) 3$*r t&$ (o)t
.
G
7.
7G
-.
-G
1.
1G
.
G
G.
Tailor made eadymade T 5oth
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T*+.$ 0
T&$ %o..o3"n/ t*+.$ )&o3) t&$ )$r) o% J$*n) *nd t&$ r$*)on %or t&$"r# r!&*)$
Feason for purchase -o. ofFespondents
;ercentage
0atest fashion 28 28P
*asy Availability 26 26P
*asy to wear 1: 1:P
9etter fittings 2C 2CP
-ot specified 7 7P
#otal 1CC 1CCP
)urvey analysis of table E 2
#hese 1CC respondents are asked for why they purchase eans. 28 of
them answered for latest fashion, 26 of them answered for easy availability, 1:respondents said easy to wear and for better fittings 2C persons are responded.
9ut 7 of them have not specified the reason for why they purchase readymade
wear.
#he above table clears that in percentage, the reason wise buyers, 28 P
latest fashion, 26 P for easy availability, 1: P for easy to wear, 2C P for better
fittings and 7P not specified any reasons for their purchase.
As per the table it is clear that there is wide scope for readymade
garments. &f they are easily available to consumers the sales definitely
increases.
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Gr*#&0
Gr*#& )&o3"n/ t&$ )$r) o% r$*d'(*d$ /*r($nt) *nd t&$ r$*)on) %or t&$"r# r!&*)$
-/
-I
72-.
6
.
G
7.
7G
-.
-G
1.
'atest f as hion +as y A *aila4ility +as y to % ear 5etter fittings 0ot specif ied
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T*+.$ 04
T&$ %o..o3"n/ t*+.$ )&o3) t&$ #r$%$r$n!$) o% t&$ ! )to($r) to3*rd)d"%%$r$nt t$
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Cotton6J
#ynthetic7IJ
5oth16J
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T*+.$09
T&$ %o..o3"n/ t*+.$ )&o3) o#"n"on *+o t t&$ #r"!$ ot$d +' KOUTONS
;articular -o. ofFespondents
;ercentage
/ostly 15 (CP
>air 22 33P
Feasonable 1( 26P/heap C CP
#otal 5C 1CCP
)urvey analysis of table E 6
ut of 1CC respondents, 5C of them are the customers of + # -)4
#hey have responded regarding the price !uoted by + # -).
As per the survey (C P of the respondents ticked for costly, 33P of them
marked fair, 26 P opine that price !uoted is reasonable and nobody says cheap.
)o while pricing, + # -) has to take right method of pricing to improve
sales.
#herefore it can be concluded that out of total customers in )himoga only 5CPof them are responded, who are the customers of + # -) constituting 1CC
P in the above table.
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Gr*#&09
Gr*#& )&o3"n/ o#"n"on *+o t t&$ #r"!$ ot$d +' KOUTONS
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T*+.$0
T&$ %o..o3"n/ t*+.$ )&o3) t&$ ! )to($r %or KOUTONS $*n) *nd r$*)on%or t&$"r # r!&*)$)
Feason -o. of Fespondents. ;ercentage
Dood !uality 2C 3CP
Dood /olours 15 (CP
urability 11 22P
*conomical 3 8P
#otal 5C 1CCP
)urvey analysis of table E 7
#he above tale clearly shows the percentage of uses of + # -) 'eans.
According to survey, out of 1CC respondents, only 5C are users + # -) 'eans.
#hey also provided the reasons for their purchase of + # -) 'eans. 2C of
the customers constituting 3CP buy + # -) 'eans for good !uality, 15 of
the customers constituting (C P opine that they buy for the good colours, 11
respondents i.e.22P opt for durability and also 3 customers the same 8P prefer
for economical reasons.
>rom the surrey it is clear that + # -) 'eans are !uality eans.
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Gr*#&0
Gr*#& )&o3"n/ t&$ ! )to($r) %or KOUTONS $*n) *nd r$*)on %or t&$"r# r!&*)$
20
15
11
4
0
2
4
6
8
10
12
14
16
18
20
Good quality Good Colours Durability Economical
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T*+.$0;
T&$ %o..o3"n/ t*+.$ )&o3) t&$ non )$r) o% KOUTONS J$*n) *nd t&$r$*)on +$&"nd t&*t
Feason for not to purchase -o. of ;ercentage
H
)urvey analysis of table E 8
#he above table clears that around 5CP i.e. ma'ority of customer donHt
use + # -) eans. #hey also gives the reasons for that, 5C out of 2
respondent 'ust marked poor !uality, regarding attractive colours 5 persons are
disappointed. &n the survey ma'ority of respondents had opinion that
+ # -) eans are too costly. Around 56P vote for high price. 3
respondents say they do not use + # -) eans because of non durability.
9ut 11 respondents constituting 22 P say they donHt known the reason or canHt
say. ;robably most of them are unaware of that eans.
As the survey indicates it, better for the company to reduce the price of
+ # -) eans.
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Gr*#&0;
Gr*#& )&o3"n/ t&$ non )$r) o% KOUTONS J$*n) *nd t&$
r$*)on +$&"nd t&*t
(oor KualityJ
0o attraction colours7.J
High (riceGIJ
0on "ura4ility/J
"on$t kno% n can?t say--J
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T*+.$ 0 >
T*+.$ )&o3"n/ t&$ o-$r*.. (ont&.' "n!o($ /ro # o% r$)#ond$nt)
/ategory Monthlyincome
+ # -)eans
respondentsP therrespondents P
#otalrespondents
9elow 5CCC 2 3 1( 17 15
5CCCE1CCCC 8 16 : 12 17
1CCCC E 15CCC 27 26 23 (2 51
Above 15CCC 1( 53 1: 25 (2
-ot satisfied E E 11 13 11
#otal 5C 1CC 76 1CC 1CC
)urvey analysis of table E 8
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Gr*#&0>
Gr*#& )&o3"n/ t&$ o-$r*.. (ont&.' "n!o($ /ro # o% r$)#ond$nt)
2
13
89
27
24
13
19
0
11
0
5
10
15
20
25
30
B lo! 5000 5000"10000 10000 " 15000 #bo$ 15000 %ot satis&i d
'(y)ar *ans r s(ondnts +t,r rs(ondnts
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T*+.$ 0?
T*+.$ )&o3"n/ t&$ )t*t ) o% KOUTONS J$*n) )$r)
)tatus -o. of Fespondents ;ercentage
)tudent 28 56P
9usinessman 8 16P
*mployees 11 22P
thers ( 6P
#otal 5C 1CCP
)urvey analysis of table E :
#he status of the users of the + # -) eans are also collected to
know by whom it is used more. As per the survey this 'eans is used about 56P
by the students. *mployees using rate is 22P. 9usinessmen prefer 16P and
others use this 'eans for 6P.
Gr*#&0?
Gr*#& )&o3"n/ t&$ )t*t ) o% KOUTONS J$*n) )$r)
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'tud nt56-
Busin ssman16-
Em(loy s22-
+t, rs6-
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T*+.$ 0 1@
T*+.$ )&o3"n/ %r$ $n!' o% # r!&*)$) o% r$*d'(*d$ /*r($nt) +' t&$!on) ($r)
;articulars -o. of Fespondents ;ercentage
>re!uently 53 53P
>estival )eason 2C 2CP
/learance sale 12 12P
)pecial offer 13 13P
#otal 1CC 1CCP
)urvey analysis of table E 1C
As clothing is one of the basic re!uirement of every individual.
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Gr*#&01@
Gr*#& )&o3"n/ %r$ $n!' o% # r!&*)$ o% r$*d'(*d$
G*r($nt) +' ! )to($r)
Dr. Ambedkar College, Shimoga 7C
G
-.
7-7
.
7.
-.
1.
.
G.
I.
FreKuently Festi*al #eason Clearance sale #pecial offer
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T*+.$ 011
T*+.$ )&o3"n/ t&$ 8"nd) o% dr$)) 3orn +' t&$ r$)#ond$nt)
>or regular use -o. ofrespondentsn specialoccasions
-o. ofrespondents
>ormals 25 eans pants 27
/asuals 28 +urta 3(
>ancy *thnic 16 )herwani 15 -il C eans E #E)hirts 35
#otal 1CC #otal 1CC
)urvey analysis of table E 11
&n a fast growing city dresses of every individual has changed.
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Gr*#&011
Gr*#& )&o3"n/ t&$ 8"nd) o% dr$)) 3orn +' t&$ r$)#ond$nt)
aB >or regular use
Formals1IJ
Casuals7J
FancyL +thnic-1J
0il.J
+ On )#$!"*. o!!*)"on)
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:eans pants-7J
)urta11J
#her% ani7-J
:eans B TB#hirts1 J
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S ((*r' o% O+)$r-*t"on:
#he information collected and the survey conduct from this, it is clear
that, readymade garment growing popular everywhere.
)o, the latest fashionable cloths must be kept in stock and the regular
advertisement in daily news paper is also necessary. #he price still to be
reduced and the !uality of the garment must be improved. #he good !uality
product must available with reasonable price. Many people feel that the
readymade garments are costly now it is the responsibility of the promoter to
convince the people at large.
#he care should be taken to see that demands from all sections of
society are met good behavior with the consumers is one of the re!uired factor
one should have proper skill to attract the customer, some people do have
much skill inherently. &f re!uired sufficient training becomes necessary.
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S ((*r' o% S r-$' F"nd"n/)
#he following are the summary of the survey findings4
As per the survey it is clear that one third of the customers do not use
readymade garments. )o for the company it is important to concentrate on
those customer. &t has to make them to use readymade menHs wear similarly
it should satisfy the needs of the e"isting customers.
&n the survey 26 P opt readymade eans for easy availability. &t defines
the non availability of readymade garments in )himoga. )o, the companies
have to open the range of shops which are suitable for the customers.
&n a growing city the )himoga, latest fashion has attracted many
customers so, product should be introduced to the market as per the need of
the customers.
#here is a complaint against readymade garments that they are not suitable
to all i.e. one cannot get garments according to body fittings. #his problems
should be studied carefully.
As per the survey conducted ma'ority prefers for cotton wears as it is
comfort, but the users of synthetic wear are comparatively low. )o, the
marketers of cotton wears can grab the market. &t doesnHt means they should
!uit from synthetic clothes. #hey should take measures regarding synthetic
clothes too.
&n )himoga city where most customer belong to middle and low income
group the demand for branded garments is as same as the demand for
unbranded garments. )o both branded and unbranded menHs wear move in a
smooth manner.
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&n )himoga city customer are 'ust one fourth for the + # -) eans. &t
has not reached many customer as it is most opted students and youth. >or
the company, it will be helpful if it concentrate on those who do not use
+ # -) eans
&t is observed that + # -) eans are of good !uality eans. 9ut most
of the consumers are not satisfied with the colour, durability and price of
the eans.
)ome customers, who do not compromise with both !uality and price of
+ # -) eans, opine that price is very high. #he company has to
concentrate all classes of the society in this regard.
-ow + # -) eans are concentrate on class customers. &f it want to
increase the sales it should concentrate much on mass consumers.
Although the I+ # -) showroomI is one of the famous shop for men,
women and kids wear it has not covered the entire customers of )himoga.
nly two third of the customer are aware of this shop. &t shows the lack of
advertisement. #he firm should concentrate on this aspect.
Ma'ority of the customers of + # -) 'eans are satisfied with the price
!uoted by the + # -) company. 9ut it should analyse the pricing
policy for the better sales.
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CHAPTER0;
SUGGESTIONS AND CONCLUSION
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S //$)t"on)
Prod !t:
+ # -) 'eans is the leading company in braded and designer
garments, and te"tile manufacturing of our country. &t has earned a very good
name and popularity in the world of + # -) eans and shirts are giving
good results for them. #herefore almost every consumer is satisfied with the
results. #he following are some of the suggestions for achieving better
performance of + # -) eans and increase the sales in the future4
#he manufacturers have to put more efforts on maintaining and
improving the !uality of + # -) eans. #hey should see that the
produts manufactured is of good !uality.
#he + # -) is e"pected to increase its distributing channels and
should also keep supplying the goods in time re!uired by the dealers what
ever they demand.
lnspite of its good !uality . &t is observed that the + # -) eans have
good popularity and there is a lot of demand in the market as compared to
others.
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)ales promotion is an important instrument lubricate the marketing
efforts. #he promotional strategy taken up by the company is !uite satisfactory.
#he sales agents visit the dealers once in a while, this mainly to assess dealers
if any.
#hus, the general conditions of the promotion and distribution of
producers as well as dealers are !uite satisfactory. #here are some further
suggestions for improvements4
#he proper sales promotional activities should be taken in order to
increase buying response by ultimate consumers and also to improve
market share of + # -).
Attractive advertisement through all the media of advertising is very
necessary in order to increase the usage rate of present consumer and also
to meet the completion.
;romotional measures such as contents, price, coupons, premium should
be attached to sales.
)neha /ollection should also take greater care for local advertising,
regular is to be given in local newspaper some promotional measures have
to be provided for customers who buy in bulk.
#he dealer should improve the display of the product. )o that the
consumers will be attracted towards the product. Also, the dealer should
highlight the product compared to other products.
;ublic relations have now become an important marketing function.
*ffective marketing communication is not possible without establishing and
maintaining natural understanding between the company and its customers.
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A bright image of the product is created and maintained only by public
relations.
#he marketing practitioner finds that the customer wants the delivery of
their products at right place, at the right time and in right !uality. #he
ingredients of marketing mi" serve as product, price and promotion constitute
the first half of marketing.
#he distribution logistic inputs is termed as the other half of the
marketing concept or customer oriented market planning. As for as the
distribution, manufacturers have got dense network of distribution. #he dealers
are !uite satisfactory about the general conditions of distribution of products.
Con!. )"on
#he suggestions given here in this pro'ect report is based on the
suggestions and e"perience of customers to whom the product ultimately
reaches.
/ustomers satisfaction is the ultimate motto of every business.
#herefore orientation of marketing is entirely necessary for maintaining and
increasing the market share of any type of business. #his can be achieved by
directly managerial, productive and marketing activities to awards preference
of the customers. >or this achievement competitive efficiency increases in
!uality, decrease in cost of production is essential.
&n this present competitive market, the consumers have been described
as the IkingI. #hus it is very essential that every manufacturer should
manufacture those products and services that satisfies present needs of the
consumers. consumers orientation is of immense importance for image for
creating and maintaining the brand image in the minds of the consumers. )ince
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the sales of te"tiles is being seasonal and due to some other technical reason,
the. company could not reach its usual profit percentage.
&t may be concluded that the suggestions arrived that after the survey
should be adopted by the readymade garment industry to achieve higher benefit.
>urther most of the respondents feel that readymade menHs wear saves
time as customers are giving importance to latest design and better !uality
clothes. #he manufacturer of readymade menHs wear has to adopt above things.
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Ann$< r$
2 $)t"onn*"r$
="+."o/r*#&'
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CONSUMER 2UESTIONNAIRE
ear respondents,
&, Madhu +umar -.G student of >inal year 99M, r. Ambedkar
/ollege, )himoga conducting a $/onsumer attitude towards Feadymade
Darments with reference to +outons eans, a case study )neha collection,
)himoga% as a part of my management course. & shall be grateful if you canspare a few minutes to answer this !uestionnaire.
#hanking you,
1. -ame 4
2. Age 4
(. Address 4
3. ccupation4
5. Maritial )tatus4
cB *mployee B dB thers B
6. )e"4
aB Male B bB >emale B
7. &ncome 0evel4
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bB 5CCC to 1CCCC B dB Above 15CCC B
8. =hich garments do you use moreR
Ges B -o B
&f yes, whyR
cB *asy to wear B dB 9etter fittings B
1C. =hich type of te"ture do you like mostRaB /otton
B bB )ynthetic B
cB 9oth B
11. =hich category do you generally use mostR
aB 9randed B bB nbranded. B
12.
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15. o you use + # -) eansR
Ges B -o B
&f yes, whyR
cB urability B dB )pecial offers B
&f -o, whyR
aB ;oor Suality B bB -o alternative colours B
cB
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18. o you think there is wider choice of + # -) eansR
Ges B -o B
1:. o you think promotional measures are necessary for the improvement of
sale of + # -) eansR
Ges B -o B
2C. Gours suggestions TTTTTTTTTTTTTTTTTTTTTTTTTTTT
;lace4
ate4
)ignature
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=I=LIOGRAPHY
&nformation from )neha /ollection
9ooks 4
Marketing Management E +. 9asava
Marketing Management U )herlekar
Modern Marketing Management U -air, ;aul
*ncyclopedia
&nternet websites
www.+ # -).com
www.google.com
http://www.spykar.com/http://www.google.com/http://www.spykar.com/http://www.google.com/