Electronic Government: Konsep dan Best Practices

Widyawan

Department of Electrical Engineering and Information Technology

Gadjah Mada University

Definisi E-Government

“government-owned or operated systems of information

and communications technologies (ICTs) that transform

relations with citizens, the private sector and/or other

government agencies so as to promote citizen empowerment,

improve service delivery, strengthen accountability, increase

transparency, or improve government efficiency” [1]

Tujuan dari E-Government [World Bank]

• Pelayanan yang lebih baik pada masyarakat

• Peningkatan pelayanan pada dunia bisnis

• Transparansi dan anti korupsi

• Pemberdayaan melalui informasi

• Efisiensi pemerintahan (contoh: pengadaan barang)

Penerapan E-Government

• Penggunaan ICT untuk memberikan layanan yang lebih cepat dan berbiaya terjangkau

• Menghubungkan agensi/departmen/dinas dan berbagi informasi

• electronic polling and voting.

Prinsip Kesuksesan

• Teknologi sebagai enabler • Perencanaan yang baik

– Perhatikan realitas kekinian

• Partisipatif

Figure

1-8

Figure

1-9

E-Government in Indonesia [2]

• National ICT vision: to bring into reality a modern information society, prosperous and high competitive, with strong support by ICT

• Leading organizations: Ministry of Information and Communication, …

• Law and regulations – Inpres 6/2001: 5-year national ICT action plan

– Keppres 9/2003: establishment of TKTI

– Inpres 3/2003: national policy on e-gov development

– UU ITE

Development Roadmap

Problems and Challenges

• Human resources and Leadership

• Organizational culture and politic

• Indonesian case: fragmented effort

• Low computer -Internet penetration

• Budget (?)

Opportunity: Mobile User • Pasar telekomunikasi Indonesia unik: adopsi langsung ke komunikasi seluler.

Kepemilikan seluler naik 54% di 2010 dari 20% di 2005, penggunaan landlines berkurang dari 25% to 11% pada waktu yang sama.

• Pelanggan seluler melewati 185 juta pada Oktober 2010.

• Diperkirakan mencapai 246.1 juta pada akhir 2011, penetrasi 97.8%.

• Pengguna semakin muda

Building SIMTAP

• Integrating various public services into one-stop-service mode

• Goal: faster, more accurate, more transparent

• Implementation:

– Business process reengineering (mostly simplifying procedures)

– Development of information systems

Dirjen Pengolahan dan Pemasaran Hasil Pertanian Pemenang e-gov Award 2009

• http://agribisnis.deptan.go.id • http://www.agribisnis.web.id

Government to Business

e- Leadership,

Policies &

Institutions

e-Government

Information Infrastructure

e-Devolepment Jembrana

e-Society

E-business

Jimbarwana Network

PNS Wajib Bisa Komputer

Terbentuk Tim IT

Sinergi STITNA, SMK IT

Fungsional Pranata Komputer

Cyber School (Jardiknas)

e-Commerce

Telecenter (Info Banjar) Kantor Maya (Kantaya)

SIMDA

Mapping MDGs

LPD Online

E-Voting

Sistem Informasi Geografis Hak Guna Bangunan Gilimanuk

Bidang Demokrasi

E-Gov Kabupaten Sragen •Aplikasi Sistem Informasi Perijinan di Badan Pelayanan

Terpadu dengan sistem One Stop Service :

•59 Perijinan

•10 Non Perijinan

•Proses dokumen secara efisien, cepat, transparan

•Fasilitas Tracking dokumen

Kerjasama UGM Pemda

References

[1] Panzardi R., Calcopietro C., and Ivanovic E.F., The World Bank Paper on Electronic Government and Governance: Lessons for Argentina (1992)

[2] Harijadi, D.A., Developing E-Government: The Case of Indonesia. E-Government Workshop APECTEL 29, Hongkong, March 2004.

[3] World Bank’s E-Government Web Site: http://www1.worldbank.org/publicsector/egov/