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KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, President & CEO

KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

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Page 1: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, President & CEO

Page 2: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

2013: Strong overall progress

Comparative figures for 2012 have been restated according to the revised IAS 19 `Employee Benefits´. 1) Excluding a MEUR 37.3 one-time cost related to the support function development and cost adjustment programs. 2) Excluding one-time items. Including one-time items, basic earnings per share was EUR 1.17 in 2012. 3) Board’s proposal to the AGM. 4) KONE also paid an extraordinary dividend of EUR 0.65 per B-share for the financial year 2012. Dividends adjusted for the share split (1:2) done in December 2013.

2013 2012 Historical change

Comparable change

Orders received MEUR 6,151.0 5,496,2 11.9% 14.1%

Order book MEUR 5,587.5 5,050.1 10.6% 16.0%

Sales MEUR 6,932.6 6,276.8 10.4% 12.6%

Operating income (EBIT) MEUR 953.4 828.7 1) 15.1%

Operating income (EBIT) % 13.8 13.2 1)

EBITA MEUR 973.6 861.5 1)

EBITA % 14.0 13.7 1) Cash flow from operations (before financing items and taxes)

MEUR 1,213.1 1,070.8

Basic earnings per share EUR 1.37 1.23 2)

Dividend per share EUR 1.00 3) 0.88 4)

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 2

Page 3: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Orders received: Clearly faster growth than market growth

MEUR 2,000

1,500

0

1,000

500

2.4%

8.2% 25.4%

Q2

1,638

1,473

Q4 Q3

1,327

Q1

1,712 11.5%

2005 2013 2005 2013 2005 2013 2005 2013

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 3

Page 4: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Sales: Very strong growth in new equipment and good growth in maintenance – modernization sales declined slightly

MEUR

2,000

1,000

0

2,200

200

600

1,200

1,600

1,400

400

1,800

800

1,399

Q2

1,739

Q3 Q4

14.1% 6.5%

12.7% 1,762

Q1

9.4%

2,033

2005 2013 2005 2013 2005 2013 2005 2013

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 4

Page 5: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Operating income: Growth driven by excellent development in new equipment in Asia-Pacific and a good global development in maintenance

Operating income excluding one-time items. Comparative figures for 2012 have been restated according to the revised IAS 19 `Employee Benefits´.

MEUR 293

258243

160

0

50

100

150

200

250

300 13.7% 15.5%

19.2%

Q4 Q3 Q2 Q1

13.8%

2005 2013 2005 2013 2005 2013 2005 2013

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 5

Page 6: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Q4 2013 Market in the EMEA region: New equipment demand was stable

Maintenance markets

New equipment markets

Modernization markets

The market grew, although with significant variation between countries. The pricing environment remained characterized by very intense competition, particularly in South Europe and also in some Central and North European markets.

The market grew somewhat in Central and North Europe, but remained weak in South Europe.

In Central and North Europe, the market declined slightly. In South Europe, demand continued to decline. In the Middle East and Turkey, demand continued to

grow.

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 6

Page 7: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Q4 2013 Market in North America: Growth continued in the markets of all businesses

Maintenance markets

New equipment markets

Modernization markets

The market continued to grow, but price competition remained intense, particularly in the non-residential segments.

The market grew slightly.

In the United States, growth continued driven by the residential and office segments. In Canada, the market was stable. In Mexico, demand declined.

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 7

Page 8: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Q4 2013 Market in Asia-Pacific: Growth across the region, accelerated growth in China

In China, the market growth accelerated. In India, market growth continued driven

by the residential segment and strong activity in large projects. In Australia, demand was stable. In Southeast Asia, markets grew somewhat.

The market continued to grow.

Maintenance markets

New equipment markets

Modernization markets The modernization market in Australia

was stable.

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 8

Page 9: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

2013: The share of new equipment grew to 54% of sales and the share of Asia-Pacific to 38% of sales

(2012 figures in brackets) EMEA = Europe, Middle East, Africa

New equipment

Maintenance Modernization

32% (34%)

54% (50%)

14% (16%)

46% (49%)

38% (35%)

16% (16%)

Asia-Pacific

EMEA Americas

Sales by business Sales by market

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 9

Page 10: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Sales by market 2005–2013 (MEUR)

2012

6,277

35%

16%

49%

2011

5,225

27%

18%

55%

2010 2013

38%

16%

46%

6,933

4,987

21%

21%

58%

2009

4,744

17%

21%

62%

2008

4,603

16%

19%

65%

2007

4,079

14% 21%

65%

2006

3,601

13% 22%

65%

2005*

3,242

12% 22%

66%

Asia-Pacific Americas EMEA

CAGR,%

*) 2005 figures are pro forma

10.0%

4.9%

6.1%

26.9%

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 10

Page 11: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Sales by business 2005–2013 (MEUR)

50%

2011

5,225

37%

17%

46%

4,744

34%

19%

47%

2008

4,603

33%

19%

48%

2007

4,079

36%

19%

45%

2006

3,601

40%

19%

41%

2005*

3,242

41%

19%

40%

2013

14%

6,933

32%

54%

2012

6,277

34%

16%

2010

4,987

37%

17%

46%

2009

Modernization Maintenance New equipment

CAGR,%

10.0%

6.1%

6.6%

14.1%

*) 2005 figures are pro forma February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 11

Page 12: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

We develop our competitiveness in an active and systematic way

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 12

Page 13: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

The Development programs enable our continuous renewal

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 13

2005 2006 2007 2008 2009 2010 2011

Service Leadership

Innovative Solutions for People Flow™

Employee Engagement

Customer Experience

Delivery Chain Excellence

Environmental Excellence

Operational Excellence

People Flow Solutions

Customer Focus

People Leadership

Sourcing

Operational Excellence

Product and Service Excellence

Customer Focus

Focus in Asia

Process alignment

Development of culture

Common vision

Agility and speed

To the top with a challenger attitude

2012 2013

Page 14: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Our Development Programs supported our systematic development in 2011–2013

Service Leadership

Innovative Solutions for People FlowTM

Employee Engagement

Customer Experience

Delivery Chain Excellence

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 14

Increased the effectiveness of delivery chain through Lean methods, and improved the supply-demand planning.

Improved customer loyalty every year.

Improved employee satisfaction every year.

Launched new volume elevator offering, escalator offering, KONE People Flow Intelligence solutions and KONE UltraRope™ hoisting technology.

Developed sales and field competences and the quality and productivity of field operations.

Page 15: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Some key highlights and figures in 2013

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 15

Launched KONE UltraRope™ hoisting

technology and KONE People Flow Intelligence solutions

New volume elevator offering’s orders and

deliveries progressed as planned Released new commercial and public transport

escalator offering with award winning design Third consecutive nomination for the Forbes’ list

of world’s 50 most innovative companies

New equipment orders received

Some highlights in 2013

~137,000 units (~118,000)

New equipment units delivered

~120,000 units (~103,000)

KONE’s global maintenance base

>950,000 units (>900,000)

(2012 figures in brackets)

Page 16: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Our progress was good in all five strategic target areas

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 16

Employee satisfaction

Faster than market growth

Financial performance versus competition

Sustainability

Customer satisfaction

Page 17: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental
Page 18: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

To accelerate our development, we have chosen five new Development Programs for 2014–2016

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 18

First in Customer Loyalty

A winning team of true professionals

Ensure we have a committed and competent employee in every job.

Improve our customer service and communication for increased loyalty.

The Most Competitive People Flow® Solutions

Preferred Maintenance Partner

Drive the profitable growth of our maintenance base.

Top Modernization Provider

Accelerate the development of our modernization business.

Further develop the competitiveness of our products.

Page 19: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

We continue to systematically develop our business towards our vision

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 19

Page 20: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Market outlook 2014

The market in Asia-Pacific is expected to grow clearly. The market in China is expected to grow by approximately 10%. The market in the EMEA region is expected to grow

slightly, with relatively stable demand in Central and North Europe, a further slight decline in South Europe, and a growing demand in the Middle East. The market in North America is expected to continue to

grow.

The maintenance market is expected to develop rather well in most countries.

Maintenance markets

New equipment markets

Modernization markets The modernization market is expected to grow slightly.

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 20

Page 21: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental

Business outlook 2014

KONE’s net sales is estimated to grow by 6–9 % at comparable exchange rates as compared to 2013.

The operating income (EBIT) is expected to be in the range of EUR 980–1,050 million, assuming that translation exchange rates do not materially deviate from the situation of the beginning of 2014.

Sales

Operating income

February 24, 2014 Annual General Meeting 2014 | © KONE Corporation 21

Page 22: KONE’s Annual General Meeting 2014€¦ · KONE’s Annual General Meeting 2014 February 24, 2014 Matti Alahuhta, ... Customer Experience . Delivery Chain Excellence . Environmental