Knowledge Outsorcing Processing

8/14/2019 Knowledge Outsorcing Processing

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SUBMITTED BY:

Dhananjay Kumar

Jaipuria institute of management,Noida


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What is aKPO?


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Knowledge process outsourcing (KPO) is aform of outsourcing, in which knowledge-related and information-related work iscarried out by workers in a differentcompany or by a subsidiary of the sameorganization, which may be in the samecountry or in an offshore location to savecost.

This includes research and work onintellectual property, equity and finance,analytics, market research and datamanagement, etc.


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K.P.O

Highly ValueAdded ProcessChain

PEOPLE


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Functions Of KPOAnalyzing data and procure information to producemeaningful documents.

Researching information database from various sources.

Converting raw un-transcribed technical data intopresentabledocuments.

Use of high levels of conceptualization and theoreticalknowledge.

Proficiency with various advanced software and hardwaredevices.

Maintaining workflow, meeting deadlines, and applyingquality controls.


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Service OfferingAdvanced Web ApplicationsResearch & DevelopmentBusiness and Technical AnalysisLearning SolutionsAnimation & Design

Business & Market ResearchPharmaceuticals and BiotechnologyMedical ServicesWriting & Content DevelopmentLegal Services

Intellectual Property (IP) ResearchData AnalyticsNetwork ManagementTraining & ConsultancyFinancial Consultancy and Services


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KPO Vs. BPOKPO BPO

Outsourcing of knowledge intensivebusiness process and activities

Outsourcing of standard businessprocess

Value, time to market, scale, flexibilityare the primary drivers, then cost

Cost is the primary driver

Knowledge creation process is not welldefined

Processes are mostly standardized

Industry is evolving and clients are stilllearning

Industry is mature and outsourcingcomponents easily carved out

Clients perceive risk of data security

and IP leakage

Most of the risk have been addressed

by infrastructure, processes .

Domain expertise (depth) moreimportant than size

Bigger the better: economies of scaleis a competitive advantage

Finding skilled talent is the biggestchallenge

Managing attrition is the biggestchallenge


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Strengths

Large talented poolQuality IT trainingLow labour costs

Success of BPOsGood knowledge of project management skillsSupportive government policiesMany new areas of specialization are being

covered making KPO sector spreading its wingsConsideration to quality standards like ISO 900x

and Six SigmaBilling rates are lower as compared to billing rates

in other countries


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Success FactorsTraining

Standard Certificates

Goal OrientationChallenge The Providers

Technology

Governance And Management


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BenefitsCost savings which can be utilized

elsewhere. Standard operational efficiency.

Trained and experienced professionals atwork. Time savings and savings ofmanagement energy for maintaining in-

house services. Increase in profits.


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BarriersProcess transparency is a major barrier to

using KPO services. Many organizations do nottrack carefully which decisions are made bywhom, and rely so much on informal socialprocesses (and "soft skills") that it is unclearhow much the use of KPO would disruptexisting operations.


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Future ScenarioThe share of Indian KPO sector was 56 percent of the global KPO sector in2003. By 2010, Indian KPO sector will have 71 percent share of the globalKPO sector.


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KPO Sector OutlookIn 2003, USD 0.72 billion revenue was generated by the Indian KPOindustry, contributing around 0.24 % to the Indian service sector. Thisfigure is expected to reach 1.78 % by 2010.


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As estimated, the BPO exports will be $20 billion and KPO exports will be $12billion by 2010.


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The contribution of the 6 main sectors


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Top Players in KPO SectorTop Players in KPO SectorS. No.S. No. CompaniesCompanies

1.1. Evalueserve (EVS)

2.2. McKinsey & Company

3.3. RocSearch

4.4. Pangea3

5.5. OfficeTiger

66 Copal Partners

7.7. Gevity8.8. Pipal Research

9.9. Grail Research

10.10. Inductis, EXL Service

11.11. WNS GLOBAL SERVICES

12.12. ACCENTURE

13.13. Genpact

14.14. 24/7 Customer

15.15. ICICI One Source

16.16. Ugam Solution

17.17. APTARA (TECHBOOKS)
http://www.naukrihub.com/india/kpo/top-players/evalueserve/http://www.naukrihub.com/india/kpo/top-players/mckinsey/http://www.naukrihub.com/india/kpo/top-players/rocsearch/http://www.naukrihub.com/india/kpo/top-players/pangea3/http://www.naukrihub.com/india/kpo/top-players/officetiger/http://www.naukrihub.com/india/kpo/top-players/copal-partners/http://www.naukrihub.com/india/kpo/top-players/gevity/http://www.naukrihub.com/india/kpo/top-players/pipal-research/http://www.naukrihub.com/india/kpo/top-players/grail-research/http://www.naukrihub.com/india/kpo/top-players/inductis/http://www.naukrihub.com/india/kpo/top-players/wns/http://www.naukrihub.com/india/kpo/top-players/accenture/http://www.naukrihub.com/india/kpo/top-players/aptara/http://www.naukrihub.com/india/kpo/top-players/aptara/http://www.naukrihub.com/india/kpo/top-players/accenture/http://www.naukrihub.com/india/kpo/top-players/wns/http://www.naukrihub.com/india/kpo/top-players/inductis/http://www.naukrihub.com/india/kpo/top-players/grail-research/http://www.naukrihub.com/india/kpo/top-players/pipal-research/http://www.naukrihub.com/india/kpo/top-players/gevity/http://www.naukrihub.com/india/kpo/top-players/copal-partners/http://www.naukrihub.com/india/kpo/top-players/officetiger/http://www.naukrihub.com/india/kpo/top-players/pangea3/http://www.naukrihub.com/india/kpo/top-players/rocsearch/http://www.naukrihub.com/india/kpo/top-players/mckinsey/http://www.naukrihub.com/india/kpo/top-players/evalueserve/


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Career In KPO KPO sector is growing and so are the job opportunities in

this sector. With introduction of new areas of specializationsin the sector, job opportunities have also increased. AndIndia has the capability of fulfilling this need of the KPOsector,Skills KPOs are looking for:

Analytical skills for analyzing data.Usage of resources for information researchMaking presentable reports from raw data Theoretical and conceptualization knowledgeComputer proficiency (software and hardware devices) English Speaking

Career opportunities: include Analysis roles, Processing roles andMarket Research Roles.


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OUR NEW BUSINESS IDEA


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Development Of The idea

Our new business idea of K.P.O. sector is to setup anorganization which outsources the design relatedinformation of apparel sector s to different national orinternational companies who want to launch their productin new way or in a new innovative design and color.

By this way ,we help these companies in a strong way tofind out the latest designs and colours by helping them withour strong research personnel's and dress designers.

We do the research and also analyse the research resultsand then make suitable new apparel designs for our clients.

It makes them competitive in the market.We also suggest them by appropriate amendment in the

existing design by applying our research ,if their existingdesigns in a particular product is not doing good.


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. .COMPANYProvide different latest dress designs to our clients according

to our innovative market research about customers ,theirchoices, colours, styles etc.

Designs are based on customers choice, their culture

their preferences and latest fashion trends.

Not only information of new designs are given to our clientsbut also information of different accessories is also given tothem.

If our client wants information about the amendments in designwe take help of our designers and research persons and makethe design with help of software.

We not only suggest them in designs but also suggestthem on basis of material used in the different dresses.


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To sum it upOur business model offers high value added,

knowledge intensive end to end business solutions for

different functional domains

Banking on highly knowledgeable and skilled workforce we have the right technical expertise that anybusiness demands

Well connected and strategically located BUs are oneof our competitive advantages


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Documents

Knowledge Outsorcing Processing