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Knowledge Management Practices in the Philippines. Victor L. Magdaraog President Knowledge Management Association of the Philippines (KMAP). “ We cannot find our way without the light of knowledge”. -Crisostomo Ibarra Main Character Noli Me Tangere Dr. Jose P. Rizal. - PowerPoint PPT Presentation
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Knowledge ManagementPractices in the
Philippines
Victor L. MagdaraogPresident
Knowledge Management Association of the Philippines(KMAP)
“We cannot find our way without the light of knowledge”
-Crisostomo IbarraMain Character
Noli Me TangereDr. Jose P. Rizal
Land of the Knowledge Workers
• Overseas Filipino Workers• Overseas Knowledge Workers
– IT Professionals– Medical Doctors, Nurses and other healthcare
workers– Architects and Engineers– Teachers– Managerial and Executives
KM and Philippine Culture
• Bigay-Alam - communication
• Bayanihan - collaboration
• Barkada - workgroups
• Innovation and Creativity
• Ability to Learn
KM Practices
• Government and NGOs– CD SEA– Rice Knowledge Bank– National Economic Development Authority– Knowledge Management Association of the
Philippines
KM Practices• In Business Organizations
– First Philippine Holdings Corporation– Unilab Laboratories– Splash Corporation– Jollibee Food Corporation– Fairchild Cebu– I-Bank
• At the Individual Level– “Knowledge Catchers”
The growth of BPO• MYSYS – Support Center
• Proctor and Gamble – Shared Services
• TrendMicro – Development Center
• Daksh - Development Center
• Chevron/Texaco – Shared Services
• AIG/BPSI – Support Center
• Other Call Centers – Knowledge workers
More than technology, KM is about Human Capital
Knowledge Management is realized in the quality of the Filipino knowledge worker !
Presented by
www.sunstar.com.ph
Thursday, October 28, 2004
Fairchild puts premium on R&D