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KNOWLEDGE MANAGEMENT IN THE SLOVAK ARMED FORCES
ARMED FORCES ACADEMY Gen M. R. STEFANIK
LIPTOVSKY MIKULAS, SLOVAK REPUBLIK
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Petr VŠETEČKA, PhD. [email protected]
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Content
• Knowledge management (KM) education at the Armed Forces Academy (Slovak rep.)
• KM in the Slovak Armed Forces
• Perspectives
„The biggest difficulty with mankind today is that our knowledge has increased so much faster than our wisdom„
Frank Whitmore
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• The Armed Forces Academy is an exclusive military university at Slovak Republic. • At the present time our academy offers the 1st degree of university education in three study plans. • The 2nd (Ing.) and 3rd (Ph.D.) degree of university education is prepared nowadays.
The Management department is an organic part of the Armed Forces Academy
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TArmed Forces Academy of Gen M. R. Stefanik in Liptovsky Mikulas (Slovak rep.)
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Knowledge management education
at the Armed Forces Academynowadays:• only one study plan offer subject
„Knowledge management“
• it is not compulsory subject, 30 lessons
Topics:
• T-1 Introduction to KM• T-2 Knowledge & Society• T-3 Knowledge & People• T-4 Knowledge & Technology• T-5 Knowledge in Practice• output = case study
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Knowledge management
“Knowledge management is 70 % people, 20 % processes and 10 % technology.”
Marc Baker, Knowledge Management Programme, Royal Mail, 1998;
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T-1 Introduction to KMKnowledge Management is a
management:• how give the right knowledge• to the right people• in the right time
Knowledge: • explicit (documented information
that can facilitate action)• tacit (know-how & learning
embedded within the minds people)
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T-2 Knowledge & Society• Knowledge Strategy
– Codification Knowledge Strategy (mainly explicit knowledge)– Personalization Knowledge Strategy(mainly tacit knowledge)
• Organizational Structure
• Intellectual Capital– Human Capital– Structural Capital– Customer Capital
• Organizational Learning– Knowledge acquisition (knowledge capture)– Knowledge distribution– Knowledge interpretation– Institutional memory
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Tacit
Tacit
Tacit
Tacit
Explicit
Explicit
Socialization(sharing of experience)
CombinationInternalization
Externalization(knowledge articulation) Explicit
Explicit
We can sharing tacit knowledge by:• Storytelling• Apprenticeship• Communities of Practice
T-3 Knowledge & PeopleA
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T-4 Knowledge & Technology
Among knowledge technologies fall:• ontology• topic map• blog• groupware • document management • expertise locator, • social networking engine, • wiki...
voting,presentation
support
shared computers
videophoneschat
e-mail, workflow
Same time"synchronous„
Same Place
"collocated„
Different Place
"distance"
Different time„asynchronous„
Gropware = is technology designed to
facilitate the work of groups: • Asynchronous Groupware • Synchronous or Real-time
Groupware
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T-5 Knowledge in Practice
KM implementation is a process consists:
• Knowledge audit• Strategic planning • System Design and Architecture • Phase wise implementation
& Deployment • Training • Performance evaluation • Conclusion - Continuous innovation A
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KM in the Slovak Armed Forces
• work with knowledge but usually without management and rules
• usually only sharing personal experiences between old and young generation of staff (between colleagues and friends)
• there are not any electronic knowledge databases A
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Perspectives (1)
• member of NATO, foreign missions
• urgency knowledge capture and sharing of knowledge from missions (main information + experiences)
• special training unit is built with instructor's team (all instructors served in foreign missions – UN, NATO, EU, OSCE)
• determination: training, consultation, help when contingents are changed
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Perspectives at the Slovak Armed Forces:
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Perspectives (2)
nowadays:• own academic information system is built• special laboratories and classrooms equipped
with personal computers, intranet and Internet• all departments and institutes are connected
by means of the computer networks in intranet• university library has self library information
system and free access for students to Internet
• at nowadays there is solved the problem of distance e-learning by internet
• only the Department of Informatics uses e-learning system which is suitable for distance e-learning
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Perspectives at the Armed Forces Academy:
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Perspectives (3)
• success solution of this problem needs the complex approach to modernization and proposal the new complex oriented e-learning system; it could be:
Military Virtual UniversityThe infrastructure of the military virtual university could consist of: • the knowledge system supporting the
teachers and student activities,• e-learning system providing the study materials,• academic information system storing
information about students and learning.
• our partner is Institute of Informatics, Slovak Academy of Sciences• more information on Virtual University VU06 Bratislava (14.-15. dec. 2006)
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Perspectives at the Armed Forces Academy:
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Thank you for your attention
© 2006 VŠETEČKA [email protected]
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