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Knowledge Management and
Intelligence Analysis ToolsInnovations in Justice:
Information Sharing Strategies and Best Practices
June 2007Kristie L. ManziSenior Management Analyst SupervisorFlorida Department of Law EnforcementOffice of Statewide IntelligenceFinancial Crime Analysis [email protected]
Knowledge ManagementKnowledge Management
Knowledge Management comprises Knowledge Management comprises a range of practices used by a range of practices used by organizations to identify, create, organizations to identify, create, represent, and distribute knowledge represent, and distribute knowledge for reuse, awareness and learning.for reuse, awareness and learning.
Source: Wikipedia.orgWikipedia.org
Knowledge ManagementKnowledge Management
Programs are typically tied to Programs are typically tied to organizational objectives and are organizational objectives and are intended to achieve specific intended to achieve specific outcomes, such asoutcomes, such as shared intelligenceshared intelligence improved performanceimproved performance competitive advantagecompetitive advantage higher levels of innovationhigher levels of innovation
Source: Wikipedia.org
How does this affect intelligence analysis?
How is knowledge being transferred? Are we asking the right questions? Do we have
The right information? Are we producing
The right thing?
Knowledge Management & Knowledge Management & Intelligence AnalysisIntelligence Analysis
Knowledge Management & Intelligence Analysis
Do we understand the data? Business rules Limitations
How do we get there?
Knowledge Management & Intelligence Analysis
Training/Development Progression from basic to advanced
Intelligence analysisAnalytical techniquesComputer programs/softwareBasic law enforcement intelligenceOn-the-jobSpecialized
Knowledge Management & Intelligence Analysis
Training/Development Mentoring
Senior analystsRotation
Professional developmentRetentionCareer progressionContinuing education
Training/Development Critical product review Feedback Peer review
Procedures manuals Sample products Process documentation
Knowledge Management & Intelligence Analysis
TechnologyTechnology Absolutely!Absolutely! To augment the intelligence cycleTo augment the intelligence cycle
CollectionCollection CollationCollation AnalysisAnalysis DisseminationDissemination
Issues/Challenges Validation/EvaluationValidation/Evaluation Critical thinkingCritical thinking MotivationMotivation
Planning
CollectionCollection
Planning
EvaluationEvaluation
CollationAnalysis
Dissemination
Re-evaluation
Intelligence Cycle
The Financial Crime The Financial Crime Analysis Center and Analysis Center and
TechnologyTechnology Tactical support to law enforcement Tactical support to law enforcement
and prosecutorsand prosecutors Financial Crimes Enforcement Network Financial Crimes Enforcement Network
(FinCEN)(FinCEN) FDLE Financial Transaction Database FDLE Financial Transaction Database Spreadsheets and pivot table reportsSpreadsheets and pivot table reports Pattern discovery and visualization toolsPattern discovery and visualization tools
Secure, on-line assistance request formSecure, on-line assistance request form
Knowledge Management & Knowledge Management & Intelligence AnalysisIntelligence Analysis
The wrong dataAfraid to
ask
Don’t understand the data
Fails to meet customer’s needs
No analysis, “dressed-up information”
Challenges
Knowledge Management & Knowledge Management & Intelligence AnalysisIntelligence Analysis
Information + Analysis = Intelligence
Right data
Validated
Processed
The intelligence process (cycle)
The Financial Crime The Financial Crime Analysis Center and Analysis Center and
TechnologyTechnology Proactive analysis using various on-line Proactive analysis using various on-line
financial resourcesfinancial resources Develop cases meeting the FDLE Develop cases meeting the FDLE
investigative strategyinvestigative strategy Use pattern discovery and visualization Use pattern discovery and visualization
toolstools Trend/pattern analysisTrend/pattern analysis Link and/or event flow analysis and Link and/or event flow analysis and
visualizationvisualization Spreadsheets & pivot table reportsSpreadsheets & pivot table reports
Proactive Case Example
The FCAC Use of Technology
