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knowledgeinformationpublic value
capability
capacity
BIM co-design
content
credibility
susceptibility
leadership
innovationcommunity
recordsattention management
ICT
collaboration
GISbusinessadaptive
resilience
productivity
culture
systemsthinking
measurement
education
semanticweb
ontology
networks
KNOWLEDGEMANAGEMEN
T
DRIVING BUSINESS EXCELLENCE IN LOCAL GOVERNMENT
NEVER BEEN A GREATER
NEED FOR LOCAL
GOVERNMENT
competent
but
Time1970 1990 2000
$ Services
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Trust
Like
FOUNDATION
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
3 STRATEGIES
3Improve Public Value
Management, harnessing the collective capability
of councils and the community to solve
problems that citizens care about.
3 Public Value
1Significantly improve our competency in the area
of Knowledge Management.
1 Knowledge Management.
11.1
1.1.11.1.2
1.2 1.2.1
1 TRANSFORMKnowledge
Management.
1 Knowledge Management.
2 Collaborate.
ICT
GIS RM
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
Knowledge Management
Collaboration
Public Value
BENEFIT STRATEGICRESPONSE commitment of
leadership.
motivating culture
strategic alliances
Human development
Vision & Plan
Measure
Semantic web
Collaboration
Education
Governance
career pathways
information centricPartnerships
technology infrastructure
citizens innovative
capability maturity
security and privacy
Shared ICT platforms
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
Knowledge Management
Collaboration
Public Value
BENEFIT STRATEGICRESPONSE commitment of
leadership.
motivating culture
strategic alliances
Human development
Vision & Plan
Measure
Semantic web
Collaboration
Education
Governance
career pathways
information centricPartnerships
technology infrastructure
citizens innovative
capability maturity
security and privacy
Shared ICT platforms
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
Knowledge Management
Collaboration
Public Value
BENEFIT STRATEGICRESPONSE commitment of
leadership.
motivating culture
strategic alliances
Human development
Vision & Plan
Measure
Semantic web
Collaboration
Education
Governance
career pathways
information centricPartnerships
technology infrastructure
citizens innovative
capability maturity
security and privacy
Shared ICT platforms
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
Knowledge Management
Collaboration
Public Value
BENEFIT STRATEGICRESPONSE commitment of
leadership.
motivating culture
strategic alliances
Human development
Vision & Plan
Measure
Semantic web
Collaboration
Education
Governance
career pathways
information centricPartnerships
technology infrastructure
citizens innovative
capability maturity
security and privacy
Shared ICT platforms
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
Knowledge Management
Collaboration
Public Value
BENEFIT STRATEGICRESPONSE commitment of
leadership.
motivating culture
strategic alliances
Human development
Vision & Plan
Measure
Semantic web
Collaboration
Education
Governance
career pathways
information centricPartnerships
technology infrastructure
citizens innovative
capability maturity
security and privacy
Shared ICT platforms
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
Knowledge Management
Collaboration
Public Value
BENEFIT STRATEGICRESPONSE commitment of
leadership.
motivating culture
strategic alliances
Human development
Vision & Plan
Measure
Semantic web
Collaboration
Education
Governance
career pathways
information centricPartnerships
technology infrastructure
citizens innovative
capability maturity
security and privacy
Shared ICT platforms
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
Knowledge Management
Collaboration
Public Value
BENEFIT STRATEGICRESPONSE commitment of
leadership.
motivating culture
strategic alliances
Human development
Vision & Plan
Measure
Semantic web
Collaboration
Education
Governance
career pathways
information centricPartnerships
technology infrastructure
citizens innovative
capability maturity
security and privacy
Shared ICT platforms
PROBLEM
Capability Gap
Capacity Gap
Credibility Gap
Increased resilience and
adaptive capacity.
More productive
councils and communities.
More agile and
responsive services
Improved public value
Knowledge Management
Collaboration
Public Value
BENEFIT STRATEGICRESPONSE commitment of
leadership.
motivating culture
strategic alliances
Human development
Vision & Plan
Measure
Semantic web
Collaboration
Education
Governance
career pathways
information centricPartnerships
technology infrastructure
citizens innovative
capability maturity
security and privacy
Shared ICT platforms
Lighthouse Projects
• Collaboration of ICT, RM and GIS• Digital Mail Room • Digital Cities • GIS collaborations - regional capability• Building Information Models• Partnerships for professional development• Social Media
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