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Knicks Account Manager Mobile
Questions? Contact your Knicks Dedicated Experience Manager at (212) 465-6050
Knicks Account Manager Mobile
Log into your account with your email address and password• Your events are listed on the homepage where
you can:• View tickets for entry• Transfer tickets• Post tickets for resale
Want to manage multiple games?• Tap “Manage” in the upper right hand corner• Future events in your account will be listed
month by month
• Tap “Transfer” or “Resell” to continue
Questions? Contact your Knicks Dedicated Experience Manager at (212) 465-6050
Knicks Account Manager Mobile
View tickets for entry1) Select your game2) Tap the game to see your seats3) QR Code is generated
• Swipe right for additional seats in your account
4) Present to ushers at MSG to scan for entry
Want to add tickets to Wallet?1) Tap the Wallet icon
2) A ticket for this location will be added to Wallet*
Questions? Contact your Knicks Dedicated Experience Manager at (212) 465-6050
*Please note: tickets are added to Wallet one at a time. (e.g. If you have a pair of tickets for the game, add the 1st seat to Wallet, then the 2nd)
Knicks Account Manager Mobile
Transfer tickets1) Tap the check box next to your tickets2) Tap “Transfer”
3) Either enter a new contact or choose a contact already in your address book
4) Enter an optional message to the recipient and tap “Complete Transfer”
Ticket status• Once your offer is sent, tickets are in a
pending transfer state
• If you wish to cancel your offer, you may do so at any time.*
Questions? Contact your Knicks Dedicated Experience Manager at (212) 465-6050
*This assumes that the recipient has not accepted the tickets. Once accepted, the tickets are no longer associated with your account.*If they do not already have one, recipients must create a Knicks account using the email address that the ticket(s) were sent to.
Knicks Account Manager MobilePost tickets for sale1) Tap the check box next to your tickets2) Tap “Resell”
3) Enter the amount you wish to receive per ticket on the left side
4) What the buyer sees on Ticketmaster.com will populate on the right*
5) Tap “Update Preferences”:a) Pricing Method
• Fixed or Decrease Dailyb) Resale Expiration Date/Time
• Days before, Hours before, or Up until game timec) Method of Payment
• Direct Deposit or Seller Credit
6) Tap “Post for Sale” to complete your posting• Tickets will be listed on Ticketmaster.com within 15
minutes
Questions? Contact your Knicks Dedicated Experience Manager at (212) 465-6050
*The Listing price field calculates the amount listed, factoring a 10% seller commission fee upon the desired payout
Knicks Account Manager Mobile
Pending ticket status• Upon transferring or posting a ticket for
resale, the seat location enters a pending status
• At any time during the pending status, you may cancel it and return the tickets to an active status for you to attend the game
• You may also edit your posting price, expiration time, or payment method
If you cancelled the pending action• You may view your tickets and present them
to the ushers at MSG for entry to the game
Questions? Contact your Knicks Dedicated Experience Manager at (212) 465-6050
Pending Transfer Pending Ticket Posting Active Mobile Ticket