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IDeA service areasand programmedirectories
The IDeA service areas directoryprovides an A-Z listing o Public
Sites the shop window o each servicearea used to communicate
importantinternal inormation, announcementsand events, key contacts
and otherdocuments. Other key work areaswill also be ully
searchable, such asprogrammes and projects delivered,descriptions
and key contacts.
IDeA peopledirectory
The IDeA people directory providesinormation and contact details
aboutthe people who work at the IDeA.Employees can edit their
profle toinclude inormation about their skillsand expertise, and
share documentsand links with others using theirpersonal profle.
Search by frst name,last name, or department and mostpeople have
got photos published.
access the service areas directory at:
http://ideaportal/services/default.aspx
access the people directory at: http://ideaportal/people/
default.aspx or or employees rom other central body
organisations: http://familyportal/people/default.aspx
IDeA portal toolsand resources
This area contains all the inormationresources you need to work
successullyat the IDeA, including toolkitscontaining how to
guidance andother support, inormation libraries,orms and templates,
and trainingresources. IDeA key messages is oneuseul library
resource providing accessto key corporate messages aboutcurrent
local government topics.
You can fnd the ull list o tools and resources available
at:http://ideaportal/toolsandresources/default.aspx
your IDeA portal
This portal area pulls together allthe resources rom across the
portalwhich support your personal learning
and development. Visit your IDeAregularly or the latest learning
anddevelopment news, internal events andupdates and play your part
in ourimprovement journey
Find your portal area at:http://ideaportal/C1/Your
IDeA/default.aspx
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1 of 14All central body organisations have
a similar area on their portal.
All central body organisations have
a similar area on their portal.
All central body organisations have
a similar area on their portal.
All central body organisations have
a similar area on their portal.
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informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
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IDeA Insider, portalnews, internalevents, corporate
events calendarThe portal news area provides a wealtho
inormation about whats going onat the IDeA such as links to IDeA
Insider,the weekly online newsletter, and anews summary rom service
areas. Thecorporate events calendar shows all theinternal events,
including Knowledgebites, external speaker seminars,
trainingcourses and key management anddirectorate meetings. Visit
the InternalEvents site or an archive o webcastsand presentations
rom previous events.
access the portal news area at:
http://ideaportal/News/deault.aspx
customerrelationshipmanagement
(CRM)The CRM system (currently Pivotalbut due to be replaced
with MS CRMto provide a single record across theCentral Bodies)
provides inormationabout contacts at local authorities andour
interactions with them such asenquiries made, attendance at
eventsand communications sent.
Data held on this system is included inreports used across the
IDeA such as
the Local authority briefng pack.
local authoritybriefng packs
This is a snapshot o an authority,and is one example o the key
reportsavailable rom our inormation systems.
It includes key summary inormationabout the local authority,
keycontacts, brie inormation about theorganisation and structure o
the localauthority and details o IDeA work atthis local
authority.
Inormation held in the Pivotal CRMsystem and the Clarity Project
andResource Management system is usedto populate this report.
Clarity projectsand resources
Clarity is the IDeAs project andresource management system.
Itprovides the key record or projectswhich are being delivered
tolocal authorities and other clientorganisations.
It provides inormation about aprojects status (rom New
WorkEnquiry through to completion), theproject team including IDeA
employeesand peers, organisations involved,and it supports
activities such astime-recording and project invoicing.Data held on
this system is included in
reports used across the IDeA.
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5 of 14All central body organisations have
a similar area on their portal.
Contact the database team (part o IMss) or
your inormation management team or more
inormation.
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informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
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online
servicesAuditCommissionCentreforPublicScrutiny(CfPSCommissionforSocialCareInspection
(CSCI)DirectgovEducationEvidencePortal esd-toolkit
ImprovementNetworkInfo4localLocalGovernmentAssociation(LGA):
European and International UnitLocalAuthoritiesCoodinatorsof
Regulatory Services (LACORS)LocalGovernmentAssociation(LGA)
LocalGovernmentEmployers(LGE)TheOfceforStandardsinEducation,
Childrens Services and Skils
(OSECSS)PlanningAdvisoryService(PAS)PublicPrivatePartnershipsProgramme
(4ps)
SkillsPlusSocialCareInstituteofExcellence
access the directory at:
www.idea.gov.uk/idk/network/network-home.do
access IDOX at: www.idoxplc.com
email [email protected] or more inormation
access the learning resource centre
at:www.idea.gov.uk/idk/core/page.do?pageId=5221549
A-Z o communitieso practice andproessional
networksAn online directory o public sectornetworks and
communities o practice,which acts as a one-stop shop orthe local
government sector to fndnetworks in their required felds.
IDOXinormation service
An online inormation service which
provides users with single point accessto up-to-date and
reliable inormationon current practice and policy rom avery wide
variety o sources.
IDeA has an annual subscription orIDOX Inormation Service.
Ashridge BusinessSchools VirtualLearning ResourceCentre
An online library o learning materials
and business inormation to supportcareer development. The IDeA
havepartnered with Ashridge to helpsta with their personal
proessionaldevelopment.
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informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
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e-newsletters
LocalGovernmentAssociation(LGA) daily news
CommunitiesandLocalGovernment (CLG)info4local
ImprovementandDevelopment Agency (IDeA) weekly bulletin
LocalGovernmentAnalysisand ResearchBulletin(LGARB)
TreasurySocialResearchUnitbulletin
DepartmentforChildren,SchoolsandFamilies (DCSF) research
bulletin
documentmanagement
Suggested fle naming convention:Subject Action Date (SAD)
For example:Team training - schedule v.2 -2007-10-31
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Contact the database team (part o IMss) or your inormation
management team or urther details.
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informationmanagement
www.idea.gov.uk
STOP!
informationmanagement
www.idea.gov.uk
STOP!
