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KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

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Page 1: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

KloudReadiness, LLC Confidential 1

Page 2: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Today’s objectives

KloudReadiness, LLC Confidential 2

1 Educate partners on current marketing trends.

Outline the how and why of marketing 2.0.3

2 Define outbound verses inbound marketing approaches.

4 Review marketing 2.0 transformation stages.

5 Ensure achievement of subscription-based revenue and margin goals.

Page 3: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Today’s session

3

Marketing 2.0 Approach1. The buyers journey…2. Inbound marketing…3. Outbound marketing…

How it Works1. Creating awareness… 2. Becoming relevant…3. Developing a hybrid marketing

model…

What is Marketing 2.0?1. Branding & differentiation…2. The engine that propels sales…3. The five (5) P’s…

Page 4: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Marketing creates great

leads…

Sales professionals instantaneously reach out and connect with lead…

The proposal is immediately

accepted and you have a new customer…

Sales professionals are warmly greeted & welcomed to meet with key contact…

then…

KloudReadiness, LLC Confidential 4

How about this fairy tale…

The sales dialog leads quickly to a proposal…

Page 5: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Marketing's five (5) P’s

PricePromotionPlace

Product (Service)KloudReadiness, LLC Confidential 5

Marketing is the engine that propels sales

People

Page 6: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Outbound marketing

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Page 7: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Digital marketing process verses traditional approach

High level points:• Cloud and digital-based services require a different marketing velocity and approach than traditional on-premise IT solutions• Marketing is the new sales… Your website needs to become your 24x7x365 sales professional who’s always ready &

available to begin the customer dialog.

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Marketing Model

• Does your current model include in-bound?

• How do you create a plan that drives higher velocity?

Marketing Team

• Does your team have inbound marketing skills?

• Do they understand and leverage social?

Marketing Messaging

• Do you have a content library that will give you a 3 month runway?

• Can you leverage outbound content?

Branding

• Do you have a distinct services brand?

• Do you have a clear value proposition?

Marketing Process

• Do you understand the customers buying process?

• Do you have the content to nurture customers?

Page 8: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Legacy sales funnel

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TradeShows

E-mailLists

GoogleAdWordsNetworking

Mass Marketing

Outbound Activity

Lead Pursuit

Qualify

ClosedDeals

ExpensiveLow Return Time Consuming

No MomentumLow Return

Time ConsumingSales Cost - High

Time ConsumingSales Cost - High

PublicRelations

GOAL

PublicRelations

Page 9: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Digital sales funnel

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SocialMedia SEO

Blogs&

Posts

InfluencerMarketing

Unique Value Proposition

SalesProcess

ExpandProspect

List

Inbound Marketing

Content Creation

Your subscriberswill become

prospects

Good contentreinforces your

value proposition

Over time – the number of people who value your content will grow

PublicRelations

Customer

Anchors your marketing

& sales messaging

Page 10: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

The desired outcomes

Become a little bit

more famous

You’re seen as an

expert

New Relationships

&Leads

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Page 11: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

KloudReadiness, LLC Confidential 11

Key digital marketing components

Email marketing

Integrated marketing

Social media marketing

Content marketing

More Targets More Touches More Leads

Velocity is Key

Key Activities Demand generation Prospect engagement Prospect nurturing Client acquisition

Page 12: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Buyers Journey

Omni-channel Sales

Buyer Persona

Marketing 2.0 flow

Unique Value PropositionKloudReadiness, LLC Confidential 12Image provided by Marketopia

Page 13: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Value proposition

KloudReadiness, LLC Confidential 13Image and concept - HubSpot

Page 14: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Buyer persona

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Page 15: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

KloudReadiness, LLC Confidential 15

The buyers journey

Page 16: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Self-educating

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Buyer 2.0

Highly informed buyers…

Page 17: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

AnonymousSelf-educating

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Buyer 2.0Researches before they act…

Page 18: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Industry CentricAnonymousSelf-educating

KloudReadiness, LLC Confidential 18

Buyer 2.0Expects domain

knowledge &

expertise…

Page 19: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

SocialIndustry CentricAnonymousSelf-educating

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Buyer 2.0Customers want you to be connected...

Page 20: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

SocialIndustry CentricAnonymousSelf-educating

KloudReadiness, LLC Confidential 20

Buyer 2.0

Expectations are high…

Seamless

Page 21: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

KloudReadiness, LLC Confidential 21

Buyer 2.0Non-linear buying process…

There average attention span is the problem…

SocialIndustry CentricAnonymousSelf-educating Seamless

Page 22: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Inbound marketing

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Page 23: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Inbound marketing Campaign

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Page 24: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Search | Research

Objective: Attract |Educate

Prospect is active in their selection process…

Lead triage

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10% - 20%Active Opportunity

Prospect

Objective: profile & close…

You’re a little bit famous and I want to consider you…

PublicRelations

80% - 90%Nurture Marketing

Page 25: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Bring together the best of both worlds

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Images provided by Marketopia

Page 26: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

MarketingLeads

SalesCustomers

Identify, anticipate and satisfy customer needs…

Generate prospective customer interest…

Gain invitation to propose on an opportunity…

Retention and expansion key to growth…

The importance of the lifecycle

KloudReadiness, LLC Confidential 27

87%Of B2B buyers say online

content has a major or moderate impact to how

they buy products or services.

70%Of the buying process is

complete before prospect is ready to engage with

sales teams.

61%Of internet users research

products and services online.

Page 27: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

KloudReadiness, LLC Confidential 28

Marketing 2.0 transformation stages

Get trafficFree WhitepapersChecklists & Helpers Brand Awareness

InfographsBlog Posts

Page 28: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

KloudReadiness, LLC Confidential 29

Marketing 2.0 transformation stages

Get LeadsVideosBuying Guides Lead Generation

WebinarsCase Studies

Page 29: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

KloudReadiness, LLC Confidential 30

Marketing 2.0 transformation stages

Free ConsultationsDemonstrations

Reinforcing ContentWebinars

Get SalesLead Generation

Page 30: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

KloudReadiness, LLC Confidential 31

Marketing 2.0 transformation stages

RetentionClient Nurturing

Marketing ToolsAccount ManagementBusiness Tools

Page 31: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

E-mail platforms

Web | SEO |Chatbots

Marketing platforms

Social

Get good and you may be able to develop business with your clients marketing team…

KloudReadiness, LLC Confidential 32

Remember these players

Page 32: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Create a plan

Create content & material

Leverage content and get social

Utilize search engine optimization

Update your website

Measure Analyze Execute online activity Iterate

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Pulling it all togetherGenerate email with a solid cadence

Page 33: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Plan

• Adapt model

1• Define your best buyer

2

• Create buyers journey

3

• Change marketing process

4

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Summary – remember these

Page 34: KloudReadiness, LLC Confidential 1 · Of B2B buyers say online content has a major or moderate impact to how they buy products or services. 70%. Of the buying process is complete

Mobile: (617) 851-4515Phone: (508) 747-0963Email: [email protected]

Address: 124 Long Pond Road Plymouth, MA [email protected]

Contact Us

.

KloudReadiness, LLC Confidential 35