Kintetsu Eng

8/10/2019 Kintetsu Eng

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COMPANY PROFILE


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We shall act in good faith with high ethical standards as well as observing national legislation.

We shall prioritize customer safety above all.

Humbly accepting customers comments and standing on their side, we shall provide the merchandiseand service that they really want.

As a positive corporate citizen, we shall contribute to the development of our local community.

We address the issue of environmental preservation with sincerity.

Through continuous management innovation, we strive to expand our corporate values and meetinvestors expectations.

We disclose sufficient information as required to ensure management transparency.Respecting each employees personality, we endeavor to make the workplace cheerful and full ofsmiles with harmonious labor relations.

Corporate Code of Conduct


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Based on the Corporate Code of Conduct, we have established the following four guidelines for high-quality services and business activities.

CONTENTS

Our Goals

Management Plan

Railway Business

Real Estate Business

Retail Business

Hotel & Leisure Facility Business

Culture & Sports Programs

Environmental Protection Activities

Life Support Business & New Businesses

Kintetsu Group

History of Kintetsu Corporation

Route Map

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Safety Policy Customer

Satisfaction Policy Legal and Ethical

Guidelines Environmental

Policy


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Based on the original mission for railway companies, to provide r eliable and

comfortable transportation services, we will focus on the development of theareas along the railway lines mainly through the provision of our rail service andthe completion of three major terminal projects by fiscal 2014. We will leverageour 100-year history and the rich cultural and tourism resources along the linesto develop businesses that enhance the convenience and attractiveness of theareas along the lines through the concerted effor ts of the whole group.To respond to changes in market conditions, such as the declining birthrate,aging populace and shrinking population, we will review the mechanismestablished during Japans period of economic growth and steadily promotestructural reform that will ensure adequate profits in all businesses, whileendeavoring to create businesses with new revenue bases by designing newgrowth strategies.In the group management, we will enhance strategic and management functionsand implement measures and reorganization efforts to improve the total strength

of the group.

Basic policy

We have formulated a Kintetsu Group management plan with the planning periodstarting from fiscal 2010 when we commemorated the 100th anniversary of ourfoundation, through to fiscal 2014 when the Abenobashi Terminal Building isscheduled to begin operation. We consider this period as the foundationstrengthening period, during which we will be steadily implementing variousprojects, achieving the desired results and promoting structural reform.Additionally, we will strive to create new businesses for the establishment of newrevenue bases.

Period of the management plan and its position

We will utilize the total strength of the Kintetsu Group to promote businesses thatsupport the people who live along our railway lines and to develop new servicesthat match their lifecycle and lifestyle.Additionally, we will explore the possibilities of strengthening our business basethrough regional vitalization along the railway lines and through projects that useour idle assets effectively. Specifically, we decided to enter into the field ofagriculture; by the end of July 2012, we started to produce quality, safe andreliable farm produce in our plant factory with 100% ar tificial lighting and ingreenhouses. Moreover, we make efforts toward energy generation and, as partof the effort, we are taking part in the large-scale photovoltaic power generation(mega solar) project, taking advantage of the feed-in tari ff (FIT) system forrenewable energy. With this, we st arted our power generation business inSeptember 2013. We are now striving to address local revitalization throughimplementation of a business model for supplying power to nearby evacuationcenters in times of disaster by utilizing our mega solar system.

Promotion of business creation

We must respond quickly and flexibly to the dramatically changing economic and

social environment that includes declining birthrate and aging as well asshrinking population. To this end, we have established a new business strategycommittee under the direct control of the president to further enhance themanagement system and promote fundamental structural r eform in allbusinesses, and have developed a system to create new businesses.

Numerical goal (for fiscal 2014)

Strengthening of the business promotion syste

Strengthening of group management

Foundationstrengtheningperiod

Fiscal 2010 to 2014

dr

w

n s pos on

Streng t h en ing of the bu

Previous plan

Foundationestablishing

periodFiscal 2006 to 2009

We will implement measures and reorganization plans that increase the totalstrength of the group, with the aim of enhancing the management base byimproving our profitability and financial strength.As specific activities, we restructured the groups catering and Japanese inn

businesses in September 2010, and in June 2011 set up an intermediate holdingcompany to reorganize the groups railway engineering companies.We also established our basic s trategy in September 2011 for the future grow thof the groups retail business. We will promote initiatives to accelerate growth inboth sales and profit s through strengthening of consolidated governance andinteraction between companies and through par tnerships with distributioncompanies outside the group. The relevant measures we have taken includeunification of the strategic functions dispersed over each company, establish-ment of a new retail business management committee, joint development of aninformation system by Kintetsu Department Store Co., Ltd. and H2O RetailingCorporation, and capital and business alliance between Kinsho Store Co., Ltd,and Seven & i Holdings Group.Furthermore, on January 1, 2013, we are reorganizing our travel business KinkiNippon Tourist Co., Ltd. (KNT) will take charge of the travel business as one ofKintetsus subsidiaries after completion of share exchange between KNT as thewholly owning parent company and Club Tourism International Inc. as the whollyowned subsidiary company, and the trade name will be changed to K NT-CTHoldings Co., Ltd.


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Main measures

Management Plan

With safety as prerequisite, we are making progress in the construction of an efficient operating structure through software-oriented improvements, with the aim ofsecuring appropriate profit even under the influence of flagging demand as well as flexibly responding to the current tr ansportation situation and ever-diversifyingcustomer needs.Specifically, in March 2012, we changed our train operation schedule with the primary objective of optimizing transportation operations based on the current utilizationstatus and demand trends while reorganizing and rationalizing in areas including stations, train operations and facilities. In the future, we will strive to continuouslyimplement the above mentioned streamlining measures. We are also making progress in the restructuring of our business policies from various aspect s, includingcomplete makeover of Sakura Liner, Vista Car and Ise-Shima Liner as part of a brush-up on our limited express services, and the promotion of tourism servicesthat are closely linked to local players. In particular, for the vitaliza tion of the Ise-Shima area, where the Ise Jingu Shrine conducted Jingu Shikinen Sengu (theceremony of transferring a deity to a new shrine building once within a prescribed number of years) in 2013, we offer the unprecedented experience of travelling on therailroads with The Shimakaze Sightseeing Limited Express, which star ted operation in March of the same year.

(2) Railway business

(1) Three major terminal projects

[1] Real estate business

Along with the Keihanna Line opened in March 2006 (between Ikoma and Gakken-Nara-Tomigaoka), we are developing housing land and constructing convenientfacilities mainly for the communities in the areas around the st ations. In particular, a large development project to construct single houses, condominiums, commercialfacilities and other establishments is underway in the area west of Gakken-Nara-Tomigaoka station. Within this site marked for development, starting with the partialopening in March 2013, key facilities including rehabilitation clinics and daycare centers are being planned inside the Kintetsu Gakken-Nara-Tomigaoka ResidentialArea. We have set out to develop the area as a town where residents can live happily for a long term with reassurance, security and comfor t.[2] Retail businessWe are strengthening the management base of our groups retail business including department stores and supermarkets and also stores in st ation premises. InSeptember 2011, we established our basic strategy for unification of the stra tegic functions of the groups retail businesses so as to achieve tot al optimization andfurther accelerate growth in sales and profit s.As for the project to establish in-station stores, we are working to promote transformation of major stations into shopping malls with the opening of Times PlaceUjiyamada in November 2012 and Times Place Abeno and Times Place Uehommachi in February 2014. In fiscal 2013, with our convenience store project, weentered into a business tie-up with FamilyMart Co., Ltd., replacing around 70 in-station shops and a varie ty of convenience stores with FamilyMart stores. Furthermore,we have opened FamilyMart stores and cafs inside Abeno Harukas, aiming for further business expansion.[3] Hotel & leisure facility businessWe will enhance the competitiveness of our hotel business with Osaka Marriott Miyako Hotel in Abeno Harukas which opened in March 2014, and Hotel Kintetsu KyotoStation which started it s operation in October 2011, as well as through the renovation of existing hotels.In addition, the group will strengthen its operation in Nara, a cit y which has been making continuous efforts to at tract tourists after the 1300th anniversar y of Heijo-kyoCapital, and in the Ise-Shima area which received attention for the ceremony of Ise Jingu Shrine to transfer the deity to the new shrine in 2013.

(3) Other businesses


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Transportation CapacityWe possess approximately 1,930 railcars, running on a total railroad l ength of 508.1 km and with a daily passenger volume of 1.55 million. The

Kintetsu Railway travels between the major cities and sightseeing spots of the Kinki and Tokai regions, providing transportation for commutersand tourists alike. We strive proactively to improve the safety and r eliability of our operation, and ensure the smooth operation of trains whileproviding a safe and appropriate rail service.

Interurban NetworkWith the launch of the Keihanna Line in March 2006, Kintetsuachieved a direct connection between the Kansai Science City and

the northern part of Nara, and the Osaka bay area via downtownOsaka, thus contributing to the cooperation and revitalization ofthe cities along the railway line. In addition, a direct servicewithout the need for transit between Kobe-Sannomiya Station andKintetsu-Nara Station was established in March 2009 jointly withthe Hanshin Electric Railway, allowing Nara, Osaka and Kobe to beconnected via a single track.

Limited Express Train NetworkKintetsu limited express trains, including urban liners,

travel rapidly and comfortably, providing a service to

connect business and sightseeing hubs, including

Osaka, Nara, Kyoto, Nagoya and Ise-Shima, and

responding to various customer needs.

RailcarIn addition to Urban Liner Nex t and Urban Liner Plus, we have successfully introduced a variet y of limited express trains such as Ise-Shima Liner, Sakura Liner,Vista EX, and ACE, as well as The Shimakaze Sightseeing Limited Express, of fering comfortable travelling experience for our customers. As for the regular trains,Series 21 is run, which is a type of c ar involving a barrier-free public transportation system, is environmentally friendly and energy saving.

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Safety ManagementCareful inspection and maintenance are implemented in all our train depots and inspection sheds, where we pride ourselves on our highstandards in both technology and equipment. In addition, we strive to provide our customers with comfort and a sense of securit y while

ensuring a safe and reliable service through regular maintenance and safet y checks of equipment, such as overhead wires, rails and signals,thereby reflecting our mission as a railway company.

Safety Control SystemWe have completed the installation of train traf fic control systems including ATS (automatic train stop system), ATC (automatic train control) and train radio systemson all our lines (excluding some sections). In addition, we have introduced a GPS -based driver support system and an emergency earthquake advanced-warningsystem. We have also installed an obstruction detector and a push-button alarm system at railroad crossings, and promoted the installation of emergency call devices

on platforms and fall prevention covers at railcar couplings, in order to improve the safety and reliability of our operation.

Overhead Crossing ProjectTo provide further safety railway services and solve traffic congestion, we have

been promoting an overhead crossing construction. This project has beenimplemented as an urban planning and road project, implemented by the localgovernment as a primary contractor while financed by road tolls, local public

authorities and our own company.

Emergency response trainingWe implement company-wide drills in preparation for train accidents and other major disasters wi tha focus on the establishment of communication and initial response systems. In addition toemergency response training in the railway section, we also conduct various drills in preparation for

unexpected accidents and disasters, such as fire or chemical terrorism, in stations and terminals.


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ElevatorTo create a more comfortable station environment, we have been proacti vely

promoting the installation of elevators. We have introduced a

new model of elevator called a walk-through type that allows a wheelchair

user to get on the elevator facing in the direction of tr avel and

alight through the door on the other side with this elevator, removing

the need to turn around.Wheelchair accessible ticket vending machines

Wide aisle ticket gate

Wheelchair accessible spaces in trainsTo facilitate the comfort of passengers in wheelchairs, our trains have

wheelchair accessible spaces.

Barrier-free FacilitiesWe have wheelchair accessible facilities within the station premises including automatic ticket gates wide enough for wheelchairs to traverse without problem, ticket vending

machines with space for persons in wheelchairs to put their leg rests, elevators and ramps for wheelchairs, as well as multi-functional lavatories with ostomate facilities and

textured paving blocks to guide people with visual disabilities. Wheelchair accessible spaces have also been introduced to our regular trains, and limited express trains are

equipped with seats for persons in wheelchairs and multi-functional lavatories.

Furthermore, as part of its improved service, Kintetsu Corporation has been encouraging all station staff to obtain the care-fitter qualification. About 500 members of the station

staff have obtained this qualification so far.

Multi-functional lavatories with ostomate facilitiesWe provide large multi-functional lavatories with push-button automatic doors,

handrails, baby seats and beds. Reflecting the introduction of the universal

design concept, it is comfortable and user-friendly for all, including the

elderly, pregnant women and those with babies, as well as disabled people.


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Online booking & purchasing serviceThe facility of online booking and purchase of limited express tickets is availableon our website that can be accessed via mobile phone/ smartphone/PC. Payment

can be made in two ways: credit card and cash in advance.With the limited express ticketless service, you can take the limited express trainyou booked without having a t icket issued in advance, simply by showing themobile/smartphone screen with the seating information or by printing out theticket from your PC.

Internet http://www.kintetsu.co.jp/ We offer useful information under five different categories Kintetsu RailwayGuide, Sightseeing & Outing, Gourmet & Shopping, Living & Town

Development, and Corporate Information/IR/Recruitment. We also offerinformation on our group companies apart from the information on KintetsuCorporation itself on our website. Frequently accessed menus such as TrainOperation Diagram, Timetable and Internet Reservation/Sales Service areprovided on the right hand side for convenience of access as well as for makingthe website accessible through smartphones.

IC Card ServicePassengers of Kintetsu Railway can use PiTaPa, an IC card of Surutto KANSAI, and also JR-West IC cardICOCA. We also provide fare discounts via the PiTaPa post-paid service.

Kintetsu has started selling ICOCA and ICOCA commuter passes in December 2012.

KIPS PiTaPa CardWe have issued the KIPS PiTaPa Card, a convenient all-in-one IC card that can beused with the KIPS Card which is the credit card of the Kintetsu Group. The KIPSPiTaPa Card is a convenient way to make payments simply by touch and can beused at stores such as some FamilyMart convenience stores in stations, outletsof the Nara Kotsu Group and at Kintetsu restaurants, as well as to pay the faresfor railway and bus services.In addition, KIPS points are awarded to passengers who ride Kintetsu trainsusing the KIPS PiTaPa Card.

KIPS ICOCA CardThis card has all the benefits of ICOCA Card and KIPS Point Card (for cash only).It can be used as a commuter pass and can accumulate KIPS points with the useof Kintetsu Railways IC boarding ticket. KIPS ICOCA Card is available at mainstations (commuter pass sales counter) and their offices. (KIPS points areawarded to the Kintetsu Railway fare at the time of charging its commuter passfunction.)


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Ikaruga AreaThe Horyu-ji Temple is Japans first World Heritage Site entitled: Buddhist Monuments in theHoryu-ji Area, approved in 1993, along with the Himeji Castle and others. The temple has retainedits original appearance over 1400 years, helping enhance understanding of the Japanese culture.

Nishinokyo AreaNishinokyo, which literally meaning West of the Imperial Palace, is the area located on the westside of the Suzaku Avenue. Toshodai-ji and Yakushi-ji Temples are the symbols of the area. As thehome of many national treasures and important cultural properties including the Kondo (Main Hall)and Kodo Lecture Hall of Toshodai-ji and the Yakushi Sanzon statues and Toto (East Tower) ofYakushi-ji, Nishinokyo conveys the great Buddhist culture to the present.

Asuka AreaAsuka flourished as the center of Japans ancient politics and is also the place of birth of RitsuryoKokka, when the country was ruled based upon the legal codes of the Nara and Heian eras.Appearing in many poems from Manyoshu, Japans oldest anthology of poems, this area iscontinuously loved by fans who seek the romance of history. Ishibutai Kofun, which is the largestrectangular tomb in Japan and traditionally believed to have been the tomb of Soga no Umako, anancient politician of the Soga clan during the Asuka era, is also located in this area.

Yoshino AreaIn 2004, various sites, including Yoshino, Omine, Koyasan, Kumano Sanzan and Kumano Kodo- the sacred sites of shugendo, which literally means "the path of training and testing andfocusing on ascetic, mountain-dwelling lifestyles, incorporating teachings from other ea stern

philosophies and with a historic and rich natural environment were collectively registered as aWorld Heritage Site entitled, Sacred Sites and Pilgrimage Routes in the Kii Mountain Range.Above all, Mt. Yoshino is known as a major cherry blossom-viewing spot and the sight of30,000 cherry trees blooming is overwhelming, categorized as shimosenbon (lower thousandtrees), nakasenbon (middle thousand trees) , kamisenbon (top thousand trees) and okusenbon(thousand tree at the heart of the mountain), starting from the foot of the mountain, with thefull moon stage at various times, depending on the location. The railway line area bursting withbeauty We endeavor to bring you closer to history Todai-ji.

Nara Park AreaThis area accommodates the world heritage site Historic Monuments of Ancient Nara whichconsists of the five temples of Todai-ji, Kofuku-ji, Yakushi-ji, Toshodai-ji and Gangou-ji, as well asKasuga-taisha (Kasuga Grand shrine), Heijokyo-ato ( Imperial Palace) and Kasugayama PrimevalForest. In the vast surrounds of Nara Park, you can experience the harmony of nature and enjoywatching the local deer.


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Improvement of the Abenobashi terminal buildingWe are promoting improvement projects of three major terminals based on the Kintet su Group management plan (fiscal 2010 to 2014).For the Osaka Abenobashi terminal, which is the largest terminal for Kintetsu, we constructed Abeno Harukas, the tallest sk yscraper complex in Japan with a height

of 300 meters. Fully opened in March 2014, the building accommodates Kintetsu Department Store Main Store Abeno Harukas, which is the largest departmentstore in Japan, and Osaka Marriott Miyako Hotel, which operates in partnership with a leading hotel brand in the world, as well as state-of-the-art offic es.The AbenoHarukas Art Museum is also created in the building to allow people easy access to art and culture.

Improvement of the Uehommachi terminalIn Uehommachi, the place where Kintetsu was founded, the UehommachiYUFURA complex was opened in August 2010. The complex combines theOsaka Shinkabukiza theater with shopping facilities and offices.

Improvement of the Kyoto station terminalThe shopping mall under the elevated railway tracks Kintetsu Meiten-gai Miyako-michi was reopened in October 2008, and Hotel K intetsu Kyoto Station, anaccommodation-oriented hotel right above the station, was opened in October 2011. We are also scheduled to complete construction work to increase the number ofrailway tracks to four in March 2012, which will further enhance the station as an attractive base for both tourism and business activities.


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Development of the former Ayameike Amusement Park siteWe have promoted development of the Kintetsu Ayameike Residential Propert y to create a multi-functional town complex including high-quality

houses, educational facilities and other convenient facilities. As the w hole town is committed to C O2 reduction measures through using natural

energy sources such as photovoltaic systems, this project has been selected by t he Ministry of Infrastructure, Land, Transport and Tourism asone of the Model Projects Prom oting Low CO2 Emissions for Houses & Buildings for the first time as a housing land development project to

construct both individual houses and collective housing in Japan.

Condominium DevelopmentKintetsu makes a suggestion of fresh plans to build housing on the railway line, in

response to changing lifestyles. We have thus been engaged in construction of

condominiums around some areas including the Gakuenmae Station of the Nara Line

and the Gakken-Nara-Tomigaoka Station of the Keihanna line, forming the core of the

urban planning.

Building BusinessWe manage the terminal buildings of Abenobashi, Nagoya, Nara and

Yokkaichi stations as well as the industrial buildings in front of the

stations of the Kintetsu r ailway lines, striving to develop affluent towns

with the railway st ation the focal point. In addition, we also operate urban

buildings.

Residence Business

Taking into consideration the climate and landscape of each area from the perspective of town development promotion, K intetsu provides a rich and satisfyingresidential and living environment. Along the Keihanna Line which opened in March 2006, development is in progress mainly in the areas surrounding the Shiraniwadai

Station and Gakken-Nara-Tomigaoka Station, with increased value as areas along the r ailway lines and maturity as towns achieved by development of areas extending

in front of the stations.


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Restaurants in rest areasWe operate restaurants under direct management Hamanako-Kintetsu Restaurant on the Tomei Expressway, Amagozen-Kintetsu Restaurant on the Hokuriku

Expressway, Kariya-Kintetsu Restaurant on the Ise Wangan Expressway, Biwako-Kintetsu Restaurant on the Meishin Expressway, Nara-Kintetsu and Kashiba-

Kintetsu Restaurants on the Nishi-Meihan Expressway, and Kishiwada-Kintetsu Restaurant on the Hanwa Expressway.

Stores within the station premisesWe operate shops of various t ypes including high-quality delicatessens, convenience stores, shops selling womens

supplies and cafes within the station premises, in addition to shopping malls inside terminal stations. To meet the

diversified needs of customers, we strive to supply more convenient and comfor table services and products.


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Miyako Hotels & ResortsWe operate the Miyako Hotels & Resort s hotel chain in major Japanese cities such as Tokyo, Osaka, Kyoto, Fukuoka and Okinawa and in other areas

along the Kintetsu railway lines such as Ise-Shima, as well as overseas hotels in Los A ngeles. Our hotels offer superior amenities and high-class

services so that guests can fully enjoy their stay.

Shima Kanko Hotel Bay SuitesShima Kanko Hotel Bay Suites was built on the hill west of Shima Kanko Hotel The Classic in Shima, Mie Prefecture as a symbol of the Kintetsu Ise-Shima Project, and

opened in October 2008. The hotel consists of five stories above ground and one below, and all of the 50 rooms are suites with area of approximately 100 m 2 , making

them some of the most spacious in resort hotels across Japan.

Sheraton Miyako Hotel TokyoMiyako Hotel Tokyo is a high grade city hotel located in Shiroganedai, Minato-ku, and blessed withthe colorful natural environment of four seasons despite its urban location. As a cozy hide-away

sheltered from the bustle of the city, we provide you with t he most pleasurable moments.

The Westin Miyako KyotoThe Westin Miyako Kyoto, is located in the Sanjo area of the city, a perfect Kyoto sightseeing regionand welcomes many guests to enjoy its hospitality.

Miyako Hybrid Hotel Torrance, CaliforniaLocated close to downtown Los Angeles and to surrounding airports, the hotel is positioned in thebusiness center where many Japanese corporations stand side by side. This e legant hotel is thefusion of state-of-the-art technology including environmentally friendly photovoltaic powergeneration and use of recycled materials, and follows Miyako Hotels tradition of Japanese stylehospitality.

Shima Spain Village (PARQUE ESPAA)The Shima Spain Village is a Spanish-themed amusement park full of the charms and joy of thisMediterranean country, as well as fantastic food and attractions. Once you enter the park, youbecome part of a festival of Spain, a country of sunshine and passion. You can enjoy the paradesand shows of various characters and entert ainers as well as at tractions such as the various thrillingrides. There are also numerous restaurants and c andy stores serving authentic Spanish cuisine andsweets, and various retail shops.


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Shouhaku Art Museum

Shouhaku Art Museum collects and exhibits paintings, rough drafts anddrawings sketched from nature; mainly based on the art work of Uemura Shoen,Uemura Shoko and Uemura Atsushi. To disseminate Japanese paintings and thefostering of young artists, special and publicly subscribed exhibitions have also

been held.

ABENO HARUKAS Art Museum

Opened in March 2014, with the aspiration of an urban style art museum forpeople of all ages to casually enjoy art and culture.The museum holds diverse exhibitions that display ar ticles ranging from culturalassets found along the Kintetsu Line to Japanese/ Oriental art, Western art and

modern art.

Kintetsu Liners (Kintetsu Rugby Football Team)The Kintetsu Liners is the rugby football team of Kinte tsu and plays inthe Japan Rugby Top League. The Liners have a long and prestigiousrecord since their inception in 1929, and have contributed many

players to Japans representative side. With a glorious historyspanning more than 80 years, the Liners always strive to be the best.

The Museum Yamato BunkakanThe museum was reopened as a better exhibition space in 2010 to celebrate its 50th anniversary. The Museum Yamato Bunkakan stores artwork such as Orientalpaintings, calligraphy, sculpture, ceramics, Japanese lacquer-work, metalwork, textiledyeing work, and glasswork mainly from Japan, China and Korea from ancient

times to today and shown to the public in the form of various exhibitions. The collection numbers approximately 2,000 pieces, including 4 national treasures and 31important cultural properties.


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CSR reportWe post a CSR report on our website, whichsummarizes our voluntary social activities and theoverall social responsibility of the Kintetsu Group,including the contents of our Safety Report andEnvironmental Report.

Environmental activities in ABENO HARUKASThe Abeno Harukas strongly promotes CO2 reduction measures, and includes a biogas powergeneration system that is the first of its kind to be introduced in a high-rise building in Japan.This is a leading environmentally-conscious project.This was selected by the above-mentionedModel Projects Promoting Low CO2 Emissions for Houses & Buildings and the terminal building hasalso been awarded the highest S rank under CASBEE Osaka, and has been rated platinum underthe DBJ Green Building Certification System.

Energy saving train operationsEnergy-saving railcars have been introduced to reduce power consumption,

including VVVF trains, which can cut electricity usage by about 35%. These new

railcars employ aluminum bodies and bolsterless trucks to lower their weight.

Promotion of recyclingPaper tickets are re cycled as raw materials for building materials and toilet paper. Also, we recycleused commuter passes and cards into fuel.

Installation of regenerative power absorption equipmentWhen a train equipped with a regenerative brake maintains a steady speed or slows down, the motoris used as a power generator to c onvert the kinetic energy release d from the resistor as heat intoelectric energy, which is effectively used as power for lighting and air conditioning in stations.

Installation of photovoltaic power generation systemsThe largest photovoltaic power generation system of any hotel in Japan has been installed at theSheraton Miyako Hotel, Osaka. We have also installed solar panels on the Miyako Hybrid HotelTorrance, California in the US and Abeno Harukas.

We received an environmental rating loan in March 2014 from the

Development Bank of Japan (DBJ), which described ourcommitment to environmental activities as being especiallyadvanced.

Kintetsu has acquired a high environmentalintetsu has acquired a high environmentalrating in the environmental rating loan systemating in the environmental rating loan system

Our project was selected by the Ministry of Infrastructure,Land, Transport and Tourism as a Model Project Promoting

Low CO2 Emissions for Houses & BuildingsThe Ministry of Infrastructure, Land, Transport and Tourism selects Model Projects Promoting LowCO2 Emissions for Houses & Buildings to subsidize part of the development costs of the most

feasible leading projects with the aim of promoting reduced CO2 emissions from houses andbuildings. The Abenobashi terminal building (Abeno Harukas) improvement project has beenadopted in the category of newly constructed buildings (other than houses), and the formerAyameike Amusement Park site development project has been adopted in the category of c ollectivehousing and individual houses.The latter wa s selected for the first time as a housing landdevelopment project that constructs individual houses and collective housing in Japan.


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Kintetsu Raku-Genki Life servicesThe Kintetsu Raku-Genki Life business was launched to offer ser vices to support the elderly

and middle-aged as well as young families. The services are divided into seven categories:

housing, housekeeping, shopping, nursing care, parental care, hobbies and entertainment,and safety and security. We also provide consultations on a wide r ange of problems, from real

estate issues such as moving, renovations and land use, to insurance and family budgeting,

and even small domestic issues.

Agricultural businessKintetsu recently established a framework of collaboration bet ween industry and

academia, together with Marubeni Corporation and Kinki University, to newly

enter into the agricultural business. In July 2012, we established Kintetsu Farm

Hanayoshino consisting of a plant factory with 100% arti ficial lighting and

greenhouses on Kintetsus own property in Oyodocho, Yoshino gun, Nara.Vegetables including lettuce, mesclun greens and radish are grown in the plant

factory, and tomatoes with high sugar content are grown in greenhouses all year

round. The vegetables grown there are branded and labeled as Hanayoshino

kara yasai/ Hanayoshino kara tomato and sold at supermarkets, hotels and

Japanese-style inns belonging to the Kintetsu Group.

Service area expansionThe Kintetsu Raku-Genki Life business was initially launched in the area covering the northern part of Nara Prefecture and the southern part of Kyoto

Prefecture. The area coverage will be expanded along the Kintetsu railway lines in the future. While collecting detailed information on the demands of local

residents, we will prepare a list of serv ices to offer that meet the local characteristics and will provide services suitable for each locality.

CustomerCustomerCall center

Service counter

Service

providerApplications and inquiries

Service provision

Intermediation

Kintetsu Raku-Genki Life

Shima Spain Villagehima Spain VillageShima Spain VillageGreenhousereenhouseGreenhouse

Photovoltaic power generation projectKintetsu, as part of effective utilization of its properties, entered into the

photovoltaic power generation business. We selected four locations for this purpose Yumegaoka (Iga, Mie Pref.), Shima Spain Village (Shima, Mie Pref.), HanayoshinoGarden Hills (Oyodo cho, Nara Pref.) and Takae New Town (Oita, Oita Pref.), wit h

total area of approximately 40 hectares and power generation capacity ofapproximately 20 megawatts. Power generation has started consecutively fromfiscal 2013.

We are considering regional contribution measures by utilizing photovoltaic energyand generate energy, including selling the generated energy to power companiesthough utilization of the system of feed-in tariff for renewable energy and supplyingit to surrounding facilities at the time of emergencies such as power cuts.

One-stop and continuous call forwarding services.


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Transportation Division

In addition to the railway business mainly developed in the Kinki and Tokai regions, we operate

buses, taxis, trucks, ferries and air cargo services.

Retail Division Real Estate DivisionWe operate a broad range of retail stores of various styles, including department

stores and supermarkets. We service the needs of a variety of customers and

support their rich quality of life.

Under our long-term vision, we undertake socially significant development

including the construction of large-scale tower condominiums.


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Other DivisionsTo meet customer demands that change over time, we operate diverse businesses including the

manufacturing of railcars, a cable television business, an Internet ser vice provider business and a

nursing care service.

Hotel and Leisure Facility DivisionWe are engaged in a wide range of businesses including the hotel/Japanese inn business and tourism as well as the

operation of amusement parks and movie theaters, and create and propose intangible value of comfort and relaxation.


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OKADERA

NAKANOSHIMA

DOROGAWA-ONSE

NAKAIOSUMI

K O B E - S A

N N O M

I Y A


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TOKUSHIGE

F O R M I T A K

E

I S E WA N F E R R Y


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General Information

Corporate Officers (As of Jun 20, 2014)

Railway Business

Location of Offices


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Business Organizational Chart (As of Jun 20, 2014)


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Documents

Kintetsu Eng