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TECH-NOWIST“ ”SELF-PROCLAIMED
LEVERAGING
PREPARINGTHE PRESENT
FOR THE FUTUREThursday, June 16, 2011
Tech-Nowist“ ”Someone who EMBRACES CHANGE, understands what technology is available,
EXPERIMENTS with it,
LEARNS from the experiments &
LEVERAGES it for a competitive advantage
4 STEP PROCESS
4Thursday, June 16, 2011
LEVERAGING THE PRESENTPREPARING FOR THE FUTURE
Carlos DominguezCisco SystemsSenior Vice PresidentOffice of the Chairman and CEO
TECH-NOWIST
SURVIVING, LEADING & THRIVING IN OUR NEW WORLDNEW WORLD, NEW RULES
Thursday, June 16, 2011
43 Goals
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5
THINKDIFFERENTLY
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6
INSPIRE
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7
Thursday, June 16, 2011
TOPIC
8
NUMBER 1
OUR NEW WORLD
FORCES TOWATCH & UNDERSTAND
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FORCE #1RATE OF CHANGE
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The World Is Changing At A
Comfortable Pace.
“
”
POLL
QUESTION?Thursday, June 16, 2011
FORCE #2EXPONENTIAL GROWTH OF CONTENT, DEVICES & APPLICATIONS
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Global Flow of Content
Source: Cisco Visual Networking Index
21 Exabytes per month4.8 Billion DVDs
crossing the network
2010
56 Exabytesper month12.8 Billion DVDs
crossing the network
2013
5 Exabytesper month1.4 Billion DVDs
crossing the network
2007
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1/10th of a Device per
Person on Earth
201320102007
Total 35 Billion Total 50 BillionTotal 500 Million
5 Devices perPerson on Earth
7 Devices perPerson on Earth
Source: Forrester Research, Cisco IBSG
Growth of Connected Devices
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Source: Forrester Research, Cisco IBSG
2020140 Devices perPerson on Earth
Total 1 Trillion
Growth of Connected Devices
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20102007 2013
iPhone Apps Alone
Total Mobile Apps
Mobile Apps Worldwide
Source: Apple, Windows Mobile, Cisco Analysis ( Forecast of 2013 assuming consistent growth trends)
*
*
Growth of Mobile Software Applications
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1 Trillion Connected Devices
1.5 MillionApplications
1 Zettabyte(1B Terabytes)of Content
We Are Rapidly Approaching…
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EXAMPLE : CARLO ROTTI - TED
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FORCE #3POWER OF SOCIAL
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EGYPT
YOUTH ORGANIZED LEVERAGING SOCIAL MEDIA
Thursday, June 16, 2011
Crisis Communications Has Forever Changed
Bin Laden
US Air Crash
Earthquakes
Revolutions
Disasters
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FORCE #4NEW GENERATION-GROWN UP DIGITAL
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NEW SUCCESS
CRITERIAThursday, June 16, 2011
3 | © 2010 nGeneraInsight.All Rights Reserved.
Thursday, June 16, 2011
Philip SchoonoverCEO of Circuit City
Brian DunnCEO of Best Buy
Thursday, June 16, 2011
Philip SchoonoverCEO of Circuit City
Brian DunnCEO of Best Buy
POOR CUSTOMERSERVICE
OUT OF SYNCCUSTOMER
DIDN’T VALUEEMPLOYEES
LACK INNOVATION
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Female Executive Challenged The Male Dominated Company
Only 16% of its customers are women
What it’s doing: tapping its female employees for ideas on how to sell to women
Set up “Women’s Leadership Forums” - Groups of female workers who meet regularly
‣ increase appliance sales by re-designing showrooms to resemble kitchens
‣ new focus on women for smart phone sales
‣market to moms who buy video games for kids
‣ Best Buy Mobile - mall-based, gadget stores to access female shoppers in malls
‣ focused on women in Home Theater sales
CHALLENGE:
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Jim KeyesCEO of Blockbuster
Reed HastingsCEO of Netflix
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Physical stores DVDs mailed to youInternet Video Streaming
Reed Hastings
no late fees
Good partnering!Securing licensing dealswith content producers
(and DVDs)
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Improve our movie recommendation ratings by
10% and win $1 million
Cinematch
85% 95%IRONMAN
After ultrarich inventor and weapons maker Tony Stark (Robert Downey Jr.) escapes from kidnappers using makeshift power armor, he turns his invention to good by using it to fight crime. But when he must face the evil Iron monger, his skills are stretched to the limit. Based on the Marvel comic, this captivating superhero tale from director John Favreau co-stars Gwyneth Paltrow, Jeff Bridges and Terrence Howard.
$50K progress prize handed out annually to whoever comes the closest
Winners: 3 rocket scientists from AT&T Labs in NJ (8.4% improvement rate)They’ve sinced gotten to 9.6%
35,000+ contestants, 180 countries Netflix is U.S. based
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Bennett S. LeBowCEO of Borders
Jeff BezosCEO of Amazon.com
Thursday, June 16, 2011
Sergio MarchionneCEO of Chrysler
Alan MulallyCEO of Ford
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COMMON CHARACTERISTICSPRODUCT
LEADERSHIP CUSTOMER SERVICE
OPERATIONAL EXCELLENCE
EMPOWERMENT &VALUE
EMPLOYEESHARNESS ASSETS
ACROSS ORGANIZATION
NIMBLE ORGANIZATIONS
CUSTOMERCONTRIBUTION
& FEEDBACKLEVERAGEDIVERSITY
LEVERAGE TECHNOLOGYCULTURE OF
CHANGE REWARDSCREATIVITY
FOCUS ON INNOVATION
EXPERIMENTCONSTANTLY
IMAGINE THEFUTURE
Thursday, June 16, 2011
