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Before using this keyboard, please check your iPad system version and ensure it is upper than 11.0(Go to Settings-General-About to see the Version)

KB16S

A. My keyboard is too sensitive and always mistype. P3

B. Keyboard continuously have the period when press the space key, keeping on capitalizes the very next letter spontaneously and extra punctuation marks (repeated commas, a period), extra space. P4-5

C. Auto capitalization doesn't work. When shut down and restart the keyboard case, the Auto Capitalization is off again. P6

D. The keys types lagging and need press hard to have the letters, sometimes get double letters and double spaces. P7-8

E. How to change the brightness and color of the backlit? P9

F. How to check if the model fit for my iPad? P10

G. I have some keys drop off, how do I get a key top re-attached? P11

H. I can’t get my Bluetooth connected. P12-14

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Frequent Asked Question:

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Question: My keyboard is too sensitive and always mistype.

Do you know:In your iPad, there is some smart setting and it impacts to the typing experience and sensitivity of the typing, it sometimes cause the connected Bluetooth keyboard too sensitive and easily to mistype, you could toggle off the settings in Keyboard(Auto-Correction, Enable Caps Lock, Shortcuts, Smart Punctuation, Split Keyboard, Enable Key Flicks, “.” Shortcut). You can also keep them on if you really need the function.

Step 1: Go to your iPad setting – General – Keyboard

A. Keyboard continuously have the period when press the space key, and capitalization of initial letters in words occur spontaneously (step 1-3) .

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Step 2: Choose Hardware keyboard

Step 3: Toggle off “.” shortcut (very important)

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Question:Auto capitalization doesn't work. When shut down and restart the keyboard case, the Auto Capitalization is off again (step 1-3) .

Step 1: Go to your iPad setting –General – Keyboard

Step 2: Choose Hardware keyboard

Step 3: Toggle on the Auto-capitalization

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Step 1: Make sure your iPad is fully charged Step 2: Delete the keyboard connection on iPad(suggest to update iPad system to latest version)

Power indicator turns solid green(with the cable input) when your keyboard is fully charged (note: normal charging time is 2 to 4 hours).

Question: The keys types lagging and need press hard to have the letters, sometimes get double letters and double spaces.

Step 3: Reboot your iPad and keyboard Step 4: Reconnect it again

If still not working, try deleting the other Bluetooth devices from it and give the keyboard one more restart (power on/power off).

How to change the brightness and color of the backlit?

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Question: How to check if the model fit for my iPad?

Question : I have some keys drop off, how do I get a key top re-attached?

Step 1: Try centering the key over where it should go

Step 2: Pressing down firmly on it until you hear/feel it snap in place.

If all goes well, it should work as good as new after that. If it doesn’t, please contact us.

Question: I can’t get my Bluetooth connected.

(First connect)Step 1: turn on the keyboard Step 2: press Fn + c keys together , the

light indicator(Bluetooth) will flashing

Step 3: on your iPad , go to - setting > Bluetooth Step 4: turn Bluetooth on

Step 5: choose " Bluetooth 3.0 keyboard"