Key Performance Indicators for Smart Sustainable Cities

Ziqin Sang, Vice Chairman

ITU-T Focus Group on Smart Sustainable Cities

ITU Forum on Smart Sustainable Cities, Abu Dhabi, 3-4 May 2015

KPIs deliverables of ITU-T FG-SSC– KPI definitions

– [ITU-T L.KPIs-overview], Technical Specifications– [ITU-T L.KPIs-ICT], Technical Specifications– [ITU-T L.KPIs-impact], Technical Specifications– [ITU-T L.KPIs-Supp], Technical Report

• KPI metrics and evaluation– under development

Overview ICT Impact Definitions

3

Intention of KPIs

• Publish the criteria to evaluate ICT in SSC

• Enhance cities and municipal administrations

• Assist evaluation and ranking agencies

• Facilitate development and operation organizations of SSC

• Encourage communications with city residents and non-profit organizations

4

General principles to select KPIs

• Comprehensiveness

• Comparability

• Availability

• Independence

• Simplicity

• Timeliness

Dimensions of KPIs

Statistic of Indicators

DimensionNumber of Indicators [L.KPIs-ICT]

Number of Indicators [L.KPIs-impact

subtotal

Information and communication technology(ICT)

11 indicators 0 indicators 11

Environmental sustainability 3 indicators 10 indicators 13

Productivity 8 indicators 7 indicators 15

Quality of life 7 indicators 3 indicators 10

Equity and social inclusion 6 indicators 4 indicators 10

Physical infrastructure 13 indicators 6 indicators 19

subtotal 48 30 78

Sub-dimensions of ICTDimension

labelDimension

Sub-dimension

labelSub-dimension

D1

Information and

communication

technology

D1.1 Network and access

D1.2Services and

information platforms

D1.3Information security

and privacy

D1.4 Electromagnetic field

Indicators of ICT

civil affairs

survey

utilities

public safetypublic health

comminfrastructure

city planning

ICT

COP

public infosecurity

networksecurity

privacyprotection

protection

EMF

information

mayor online

surveyfeedback

policy

12315hotline

computerand tablet

fixed broadband

subscription

WIFI wireless broadband

subscription

economy

planningcertificate

cybersecurity

IoT

data sources

indicators

Sub-dimensions of EnvironmentDimension

labelDimension

Sub-dimension

lebalSub-dimension

D2Environmental

sustainability

D2.1 Air quality

D2.2 CO2 emissions

D2.3 Energy

D2.4 Indoor pollution

D2.5 Water, soil and noise

Indicators of Environment

landscapegarden energy

safetysupervision

urban governance

healthcare

qualitymanagement

meteor

environmental sustainabillity

real time monitoring

waste recycle

environmentprotection

family energy saving

industry energysaving

renewable energy ratio

policy

energy safety

water sourcequality greenland

coveragenoise

control

environment perspection

waterworks

industry mitigation

soilpollution

PM2.5

PM10

poisonous air

dust

indoor pollution

health alert

GHG

carbon trade

agri mitigation

climate change

water sourcemonitoring

data sources

indicators

Sub-dimensions of ProductivityDimension

labelDimension

Sub-dimension

labelSub-dimension

D3 Productivity

D3.1 Capital investment

D3.2 Employment

D3.3 Inflation

D3.4 Trade

D3.5 Savings

D3.6 Export/import

D3.7Household

income/consumption

D3.8 Innovation

D3.9 Knowledge economy

Indicators of Productivity

intellectualproperty

edudation

employment

financeeconomy

bank

science &technology

commerce

productivitygraduates

employmnet

serviceindustry

rate

knowledge intensive

employment

ICT R&Dinvestment

SSC projects

traditional industryimprvmt

saving rate

industry

R&D investmtratio

ICTexployee

ratio

ICTcompany

ratio

cloud computing platform

big data platform

GISplatform

ICT R&Dintensity

ICTpatentknowledge

intensive investment

family ICTexpenditure

public ICTexpenditure

family income

remaining

inflactionknowledge intensive

import/exporte-commerce

indicators

data sources

Sub-dimensions of Life QualityDimension

labelDimension

Sub-dimension

labelSub-dimension

D4 Quality of life

D4.1 Education

D4.2 Health

D4.3Safety/security

public place

D4.4Convenience and

comfort

Indicators of Life Quality

industry

education

utilities

civil affairspopulationcontrol

healthcare

epidemicprevention

Quality of life

facilites for disabled

dwelling satisfactiondwelling

cost

innovation convenience

HLY

publicsafety

digital learning

ICT trainingfacilitiesuse of

e-learning

education equity

disasterrelief

medical resource sharing

health records

public facilities

convenience

student ICTcapability

medical records

tele-medicine

food & drug trace-back

communityevent

disasteralert

safetycity

emergencyresponse

child protection

anti-terrorismcensus

developmt chance

indicators

data sources

Sub-dimensions of Social EquityDimension

labelDimension

Sub-dimension

labelSub-dimension

D5

Equity and

social

inclusion

D5.1

Inequity of

income/consumption

(Gini coefficient)

D5.2

Social and gender

inequity of access to

services and

infrastructure

D5.3Openness and public

participation

D5.4 Governance

Indicators of Social Equity

legal affairs

social insurance

taxation

economycivil affairs

survey

mass media

equity and social inclusion

sector income equitycitizen

engagement

social satisfactory

utilities

rules and regulations

on ICT literacy

industry

e-govrnmtcity info open

new immigrant

help

public service online

support peoplewith special

needs

emilating poverty

public facilities

managemt

gendar income equity

gini coefficients

efficiency

social resouce

integration

social info sharing

infoimprovemt

indicators

data sources

Sub-dimensions of InfrastructureDimension

labelDimension

Sub-dimension

labelSub-dimension

D6Physical

infrastructure

D3.1 Piped water

D3.2 Sewage

D3.3 Electricity

D3.4 Waste management

D3.5 Knowledge infrastructure

D3.6 Health infrastructure

D3.7 Transport

D3.8 Road infrastructure

D3.9 Housing – building materials

D3.10 Housing – living space

D3.11 Building

Indicators of Infrastructure

*

waterworks

city planning

environmt

culture & sporting

health care

electricity

public transport

urban governace

physical infrastructure

water leckage rate

waste recycle

poison tracing facilities

waste clasification

smart meters

renewable facility coverage

public transport

construction

smart stationtraffic info

waste disposal

cultrure facilities

sporting facilities

community healthcare

healthcare for the aged

999.97

reliable powersupply

household sanitation coverage

sewagesystem

drainagesystem

smart meters

456.78

water supply system monitorging

water recyclewater saving

facilities

smart parkingsmart

lightingsensor

installation

buildingmaterials

public buildings integrated

mangement

under-ground

pipelines

auto energy

efficiecy

indicators

data sources

metrics and evaluation of SSC

• step 1, assessment model selecting

• step 2, objectives of assessment determining

• step 3, metrics of indicators and data collecting

• step 4, data processing and normalizating

• step 5, index of SSC calculating

• step 6, evaluation of SSC reporting

Thank you

The Technical Specifications and Technical Report areavailable on the ITU website at

http://www.itu.int/en/ITU-T/focusgroups/ssc/Documents/Approved_Deliverables/TS-Overview-KPI.docx

中文版本Espanol

contact: tsbsg5@itu.int