Kettle Island Bridge Impact on Montfort

Hospital

IMSR TeamNehad Shukur – Project Manager

Dominique Nsengiyumva – Document CoordinatorBernard Langevin – Project Research CoordinatorNagi Khanager – Team Development Coordinator

Wael Ismaeil – Client Liaison

Agenda IntroductionThe ProjectProject ManagementTeam ManagementClient Management Lessons LearnedConclusions

Interprovincial BridgeNeed of a new interprovincial bridge in the NCR

Roche/NCE StudyNew bridge at Kettle Island

1800 vehicles/day (2031) 40% of commercial vehicles 1/3 of all truck traffic

Montfort Hospital

Montreal Road

Avia

tion

Park

way

I-The ProjectObjective

Report describing the impacts of the bridge on the hospital• Increased traffic volume• Noise• Vibration• Pollution

II-The ProjectScope

Analysis of the impacts Stances of neighborhood

stakeholders

III-The ProjectMethodology

Research on stakeholders Benchmarking Impact on patients (pollution, noise, vibration) Impact on Hospital equipments (vibration) Impact of increased traffic (pollution, noise,

vibration) Impact on employees – Not completed

Project ConclusionExpected effects:

Increased traffic will impact patients and ambulance services

Noise will affect patients outside buildings

Project RecommendationsMitigation measures:

Noise absorption barriers Vibration in-ground barriers Speed limit …

Project Management

Initiation Plan Execute Control Close

Project ManagementTeam ContractProject scope Project charter Project plan Statement of workProgress report Final report

Project Risk AssessmentRisk Mitigation Result

Scope change

Only scope change of less than 20% rework will be accepted

Did not happen

Information availability

Obtain information through interview

Met with Judy Lishman

Stakeholder availability

Refer to stakeholder interview from newspaper.

Received information by email

Quality ManagementPrevention over inspection

Multiple reviews of the deliverableContinuous improvement

Involvement in the delivery process.Monitoring & Control

Development of quality metrics

Project ManagementCommunication management

Wikispaces, emails, telephone, meeting.

Resource management Organization chart Responsibility assignment

I-Team ManagementTool / Model Impact

Team evaluation

Team behaviour adjustement

Tuckman Reaching norming and performing stages

MBTI Shared leadership

Learning Style Better communication

II-Team ManagementTool / Model Impact

Brown More functional and productive team

Six-Box Better team relationships and performance

Team effectiveness

Increased mutual trust

Leadership style

Shared leadership

III-Team ManagementTool / Model Impact

Team Player Styles

Compensation of challenging styleBetter communication

I-Client ManagementPurpose

Coordinate the communication between the client and the team regarding the scope of the project.

Share information and keep the client up to date about the project.

Manage client expectations about project details and identify additional project requirements.

Develop a positive relationship between the project’s team and the client

II-Client ManagementThe client contract

Relationship between client and team

Project charter & SOWCommunication with client

E-mail, Telephone, and personal meeting

Client Feedback“The team appears to have a good

comprehension of the technical issues as well as an understanding of the requirements.”

“I am very pleased with the progress”

III-Client ManagementManaging Client expectations

Updated the client with the progress of the work.

Formally and personally met with the client

Problems Encountered Survey

I-Lessons Learned (Project)

The research contribution of each member

The need for clear project objectives and well defined scope

The impact of the client management

II-Lessons Learned (Project management)

Project management is a substantial part of the project

Clear understanding of processes and the relationships between them

The components of project management learned from the various courses

III-Lessons Learned(Team management)

The motivation of the teamThe collaboration of the teamThe TM tools allowed to relate the

team dynamics Lack of social activitiesCulture awareness

RecommendationWrite personal objectives of each

member in the team contractTeam heterogeneous Time for team building events at

the beginning of the project Team management development

plan

Thank You!

Questions?