KENNETH SMITH1130 North Franklin Street

Pittsburgh, PA 15233412-321-6163 Home 412-592-2587 Mobile

kennethsmith15214@yahoo.comhttp://www.linkedin.com/in/ksmit5a

S U M M A R Y O F Q U A L I F I C A T I O N S

Member of the Association of The Latino Professionals in Finance and Accounting with over 6 years experience as a Data Base Applications, Desktop, System Applications Specialist, Extractor, Expeditor & Account Receivable.

IEEE Computer Society Member Number 80749940Association for Computing Machinery Member Number: 9178899

Black Data Processing Associates Member Number 121842National Society of Black Engineers Member Number 70634Health Information Management Systems Society Member Number 700125277

C O M P U T E R S K I L L S

Operating Systems: Voyager Integrated library System, VPN & Active Directory, Windows 2000 Professional and Server, MS-DOS, Windows 3.1, 95, 97, 98, 2000, Vista and N/T.

Applications: COBOL, HTML 4.0 Web Page Design, XHTML, DBASE 3 & 3+, and Lotus.

Business/Office Skills: Microsoft Word, Excel, Access, PowerPoint, Outlook, and Adobe Photoshop. Data Entry - 10,000 kph. Typing – 50 wpm

E D U C A T I O N

Community College of Allegheny County, Pittsburgh PA Aug 03 – January 2008 Wireless Networking Introduction to PC Security Networking I & II Networking (+) Certification Preparation

MCSE Certification Prep 1- Exam 70-210 Introduction to Windows Vista Windows 2000 Professional MCSE Certification Prep 2 Exam 70-215

University of Pittsburgh Computer Center, Pittsburgh, PA Apr 01 – Apr 01Completed coursework in: Web Page Creation, HTML Adobe PhotoShop

Library of Congress Classification System

E M P L O Y M E N T

Receivable Processor 1 January 08 – PresentPNC Bank, Pittsburgh, PA Extraction of checks and payment information into computer system.

Sales Associates July 07 – January 2008Office Max, Pittsburgh, PA Cash registry, restocking supplies, sales of computers, printers, faxes, copiers and ink.

Administrative Support III Jun 06 – Apr 07University of Pittsburgh Medical Library, Pittsburgh, PA Created Intranet access accounts for authorized users. Cataloged and filed on-line and hard copy

medical resource documents for circulation to the public through the ILS Circulation Module. Processes materials for storage. Pick up and deliver materials to other libraries

Data Entry Operator / Distribution Clerk / Print Unit Operator Aug 74 – Apr 06Bank of New York Mellon, Pittsburgh PA Keying in United States Alpha/numeric passport information. : Utilized Inferex equipment; handled payroll, savings club, change of addresses and data

verification. Distributed printouts and tapes to various locations. Operated MICR Encoding Troy machine and 3814 Switching Station Advised Tape Pool Operator on proper 2917 switching routines.

Customer Service Center Representative May 04 – Dec 04 EchoStar Satellite Services, McKeesport PA Technical customer service support in a call center to assist customers with the operation of the

DISH Network System. Sell and upgrade services such as HBO, Showtime, Cinemax, Star/Encore and other satellite services.

Data Center Operator Jun 02 – Jun 03 Affiliated Computer Systems, Inc., Pittsburgh PA Ran the IBM 3800’s Series tape drives. Pulled Scratch Tape List.

Ticket Agent Apr 97 – Jun 02 Greyhound Bus Lines, Inc., Pittsburgh PA Performed computerized ticket sales. Performed computerized Western Union Sales. Performed end of shift printing and money balancing.

Computer Operator Aug 93 – Feb 94Children's Hospital, Pittsburgh PA Entered manually prepared source documents into a machine acceptable format. Assisted the Operations Manager, lead Computer Operators and Computer Operators with

various operational duties.

Tape Unit Operator Jan 93 – Aug 93 PNC Bank, Pittsburgh PA Ran and cleaned IBM 3800's tape drives. Pulled the scratch tape list.

Data Entry Operator II Aug 91 – Sep 92 National City Bank, Pittsburgh PA Operated data input devices including CRT, IBM PC's, entered general ledger, new accounts

and change of addresses, etc.