Kelly Moore Resume 1

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  • 8/2/2019 Kelly Moore Resume 1

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    Kelly Moore

    1114 Poquoson Avenue, Poquoson, VA 23662

    Cell: 804-832-4972

    [email protected]

    Professional

    Summary

    I am a results-

    driven

    supervisor

    with the

    focused ability

    of maintainingcompany

    policies and

    procedures,

    managing

    staff,

    customer-

    service,

    purchasing,

    ordering,

    inventory,quality control

    and shrink

    prevention.

    Skill Highlights

    Management Cash management

    Customer service oriented Accounts receivables/payables Strong organizational skills Quality control Excellent communication skills Skilled in product shipping

    Computer proficiency Vendor management Hiring Credit card processing

    Training

    Scheduling

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    Work Experience

    Customer

    Service Sales

    Manager

    July 2009 to

    Current

    Food Lion, LLC

    Yorktown, VA

    De

    vel

    ops

    and

    mai

    ntai

    ns

    an

    incl

    usi

    ve

    te

    am

    stor

    e

    env

    iron

    me

    nt

    that

    faci

    litat

    es

    co

    mm

    uni

    cati

    on

    am

    ong

    all

    stor

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    e

    ass

    oci

    ate

    s

    and

    cus

    tom

    ers

    Engag

    es and

    interac

    ts with

    custo

    mers

    to

    create

    apositiv

    e

    shoppi

    ng

    experi

    ence

    Ens

    ure

    s

    complia

    nce

    with

    loca

    l,

    stat

    e

    and

    fed

    eralreg

    ulati

    ons

    as

    well

    as

    com

    pan

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    y

    poli

    cies

    and

    pro

    ced

    ure

    s as

    it

    rela

    tes

    dire

    ctly

    to

    cust

    om

    er

    serv

    ice.

    Impl

    em

    ents

    and

    follo

    ws

    up

    on

    trai

    ning

    nec

    ess

    ary

    to

    com

    ply

    with

    reg

    ulati

    ons

    and

    poli

    cies

    per

    stan

    dar

    d

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    pra

    ctic

    e

    S

    u

    p

    e

    r

    vi

    s

    e

    s

    t

    h

    e

    p

    e

    rf

    o

    r

    m

    a

    n

    c

    e

    o

    f

    al

    l

    d

    u

    ti

    e

    s

    a

    n

    d

    r

    e

    s

    p

    o

    n

    si

    bi

    lit

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    ie

    s

    o

    f

    al

    l

    fr

    o

    n

    t-

    e

    n

    d

    a

    s

    s

    o

    ci

    a

    t

    e

    s

    a

    s

    a

    s

    si

    g

    n

    e

    d

    b

    y

    m

    a

    n

    a

    g

    e

    m

    e

    n

    t

    Ma

    ke

    s

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    eff

    ect

    ive

    an

    d

    obj

    ect

    ive

    de

    cisi

    on

    s

    reg

    ard

    ing

    tas

    k

    pri

    orit

    ies

    ,

    utili

    zat

    ion

    of

    su

    ppl

    ies

    ,

    bu

    dg

    ets

    an

    d

    eq

    uip

    me

    nt

    us

    e

    an

    d

    oth

    er

    sit

    uat

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    ion

    s

    wh

    ere

    mu

    ltipl

    e

    fac

    tor

    s

    are

    co

    nsi

    der

    ed

    an

    d

    wei

    gh

    ed

    to

    ma

    xi

    mi

    ze

    per

    for

    ma

    nc

    e,

    pro

    du

    cti

    vit

    y

    an

    d

    res

    ult

    s

    Protec

    ts

    compa

    ny

    assets

    while

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    improv

    ing

    sales

    and

    maxim

    izing

    the

    companies

    cash

    flow

    Abilit

    y to

    supe

    rvise

    a

    fast-

    paced

    envir

    onm

    ent

    and

    multi

    ple

    functi

    ons

    forexte

    nded

    perio

    ds of

    time

    durin

    g a

    sche

    dule

    d

    shift

    Abilit

    y to

    use

    the

    in-

    store

    com

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    puter

    ,

    head

    quart

    ers

    appli

    catio

    ns

    and

    IBM

    syste

    ms

    inclu

    ding

    but

    not

    limite

    d to

    Wind

    ows

    appli

    catio

    ns,

    and

    wirel

    ess

    hand

    -held

    units

    Ability

    to

    analyz

    e

    situati

    ons,

    identif

    y

    proble

    ms

    and

    imple

    ment

    the

    best

    solutio

    ns

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    Ha

    s a

    co

    mp

    let

    e

    un

    de

    rst

    an

    din

    g

    of

    sc

    he

    dul

    ing

    ,

    sal

    es,

    pr

    oje

    cti

    on

    s,

    wa

    ge

    pe

    rce

    nta

    ge

    s,

    int

    erv

    ie

    wi

    ng,

    hiri

    ng

    an

    d

    trai

    nin

    g

    Coordi

    nates

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    events

    and

    promo

    tions

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    Received recognition from press and positive feedback from directors for holding fundraiser events,

    which helped raise funds for charitable organizations

    Keywords

    Management, quality control, accounts receivables/payables, cash management, computer proficient (Excel, Outlook,Word), customer service, hiring, training and scheduling